Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Victoria House

stars
stars 15 July 2024
Victoria House is an excellent run care home, my daughter is happy and settled in her home, the care she gets is respectful, she is always well presented, and treated according to her wishes and needs. The staff always keep me informed and up to date, on her health and well being, they provide
appropriate activities, holidays, social events etc.
Review from Vanessa L (Mother of Resident/Service User)
stars
stars 17 June 2024
Victoria House has an amazing Manager and support team who are very caring, and thoughtful and are always looking for ways to improve the quality of the service user's lives. As a parent, I have every confidence in the staff who support my son to be the best he can be. Well done to all at Victoria
House, your hard work is very much noticed and appreciated. So thank you for doing an amazing job.
Review from Joan P (Mother of Resident/Service User)