Victoria House is a beautifully presented dormer bungalow set within spacious, attractive grounds. For more than 20 years, it has built an outstanding reputation for delivering high-quality, person-centred care in a warm and welcoming environment.
Its thoughtfully designed layout provides a highly accessible setting, ensuring residents can move around the home with ease while enjoying comfort, independence and a true sense of home.
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Victoria House has a Review Score of 8.7 (8.667) out of 10, based on 1 reviews in the last 2 years.
Over all time Victoria House has 2 reviews.
Also some of the main communal rooms need to be updated and redecorating through out
Thank you so much for taking the time to share your feedback and for your kind comments about the care and support provided by our team. It is truly our pleasure to care for your daughter and we are delighted to hear that you feel the overall standard of care is excellent and that our staff are...
Victoria House has an amazing Manager and support team who are very caring, and thoughtful and are always looking for ways to improve the quality of the service user's lives. As a parent, I have every confidence in the staff who support my son to be the best he can be. Well done to all at Victoria House, your hard work is very much noticed and appreciated. So thank you for doing an amazing job.
Thank you for your lovely review; which is very much appreciated. It is a pleasure for us to be able to support your son; who never fails to provide me with the loveliest smile whenever I visit. We will share this review with the team and they will be both delighted and appreciative for you taking the time to leave this review. Many thanks.
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Kelly is the Home Manager of Victoria House, bringing over 15 years of experience in the care sector.
She is deeply passionate about ensuring every service user lives a happy and fulfilled life, with a strong commitment to delivering truly person-centred care. For Kelly, wellbeing is always at the heart of everything she does.
Kevin worked at My Choice Healthcare (Luk Ros Bungalow) for eight years as a Support Worker. In March 2024, he was promoted to Senior Support Worker and moved to Victoria House, where he now supports residents within the home.
Kevin enjoys his role and is passionate about supporting residents with their individual needs.
Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 3 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
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