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8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by My Choice Healthcare

My Choice Healthcare Locations (11)

 - Browse 11 Care Homes owned by My Choice Healthcare
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Towy Castle Care Home
Uplands Arms, Uplands, Carmarthen SA32 8DY 
9.8 101 reviews
Towy Castle Care Home, Carmarthen, Carmarthenshire
"Staff and kind and listen and respond appropriately to family concerns and/or requests. Manager is accessible and approachable. Lovely…"   Read all 101 reviews
  • from £940 / week
  • 61 Rooms
Location Type Care Home

A beautifully converted 18th Century mansion, Towy Castle Care Home is situated in 3 acres of private grounds surrounded by amazing views of the Towy estuary. The family run home provides a range ... Read more about Towy Castle Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Mountains
Libanus, Brecon LD3 8EN 
9.7 51 reviews
The Mountains, Brecon, Powys
"Wonderful team looking after my Auntie. She looks happy and is well looked after. Lovely home in a beautiful part of Wales. Staff very…"   Read all 51 reviews
  • from £1,435 / week
  • 56 Rooms
Location Type Care Home

My Choice Healthcare are committed to delivering exceptional standards of care in each of their beautifully appointed homes, where you truly matter. They focus on the complete wellbeing of every ... Read more about The Mountains

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Ocean Living
734 Mumbles Road, Mumbles, Swansea SA3 4EL 
9.2 16 reviews
Ocean Living, Swansea, Swansea
"I like being here, good staff, very helpful, friendly and happy. I am well looked after here, my room is excellent, good view of the sea…"   Read all 16 reviews
  • from £1,175 / week
  • 15 Rooms
Location Type Care Home

Ocean Living benefits from being located directly opposite the Mumbles seafront promenade. It boasts magnificent, uninterupted views across Mumbles bay from many of the luxury bedrooms, main lounge ... Read more about Ocean Living

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Alexandra House
Poyner Road, Ludlow SY8 1QT 
9.2 8 reviews
Alexandra House, Ludlow, Shropshire
"My husband was cared for with the utmost skill and compassion while at Alexandra House. The management and all staff did everything they…"   Read all 8 reviews
  • from £1,095 / week
  • 22 Rooms
Location Type Care Home

Alexandra House in Ludlow, is an established family run residential home situated in the market town of Ludlow in the South Shropshire area. Care offered to Residents has a "Person Centred Care" ... Read more about Alexandra House

Older Person Care Permanent Care Respite Care
  • Residential Care
Springfield Residential Home
Gwerthonor Road, Gilfach, Bargoed CF81 8JR 
8.8 1 review
Springfield Residential Home, Bargoed, Caerphilly
"All the staff have been amazing and have supported my daughter so well, especially during the sad times. The girls are always welcoming…"   Read review
  • 6 Rooms
Location Type Care Home

Springfield Home offers a warm, supportive and person-centred environment for adults with learning disabilities and mental health conditions to enjoy a fulfilling ‘home for life.’ Located in Gilfach, ... Read more about Springfield Residential Home

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Hawthorn Court
12 Bayswater Road, Sketty, Swansea SA2 9HA 
8.2 39 reviews
Hawthorn Court, Swansea, Swansea
"I thoroughly enjoy being at hawthorn court, The staff are lovely. My goal when coming to Hawthorn Court was to gain confidence in my…"   Read all 39 reviews
  • from £1,075 / week
  • 24 Rooms
Location Type Care Home

Hawthorn Court is a small, family run, warm and welcoming residential home for the elderly in Swansea. Located in the heart of Tycoch village, Hawthorn Court is conveniently situated with local ... Read more about Hawthorn Court

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Dan Y Graig
Bridgend Road, Porthcawl CF36 5SR 
8.1 3 reviews
Dan Y Graig, Porthcawl, Bridgend
"Mum has been at Dan Y Graig since October 2024, and although her memory is not what it was. I can honestly say she looks healthier now than…"   Read all 3 reviews
  • from £1,050 / week
  • 48 Rooms
Location Type Care Home

Danygraig is a beautiful Grade 2 listed building set in 2.5 acres of landscaped Gardens with beautiful views overlooking the Bristol Channel and surrounding areas of Parkland. It is a Residential ... Read more about Dan Y Graig

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Harewood Park Nursing Home
Leek Road, Cheadle, Stoke-on-Trent ST10 2EE 
7.8 1 review
Harewood Park Nursing Home, Stoke-on-Trent, Staffordshire
"Good morning, my niece is being cared for at Harewood, she needs medical care as well as social care and I am very happy with the care…"   Read review
  • from £1,500 / week
  • 37 Rooms
Location Type Care Home

Harewood Park Nursing Home is a well-established and highly regarded specialist care home set in the peaceful village of Cheadle in Staffordshire. Set within beautifully landscaped grounds with ... Read more about Harewood Park Nursing Home

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

My Choice Healthcare Reviews (222)

8.9

My Choice Healthcare has a Group Review Score of 8.9 (8.888) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to My Choice Healthcare must have a Review Score.

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Review of

Alexandra House

from A R (Wife of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was cared for with the utmost skill and compassion while at Alexandra House. The management and all staff did everything they could to ensure his comfort during his last days.
Reply from Joanne Turgoose, care manager at Alexandra HouseThankyou for your lovely feedback it was a pleasure to care for your husband .
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Review of

Dan Y Graig

from S S (Son of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Dan Y Graig since October 2024, and although her memory is not what it was. I can honestly say she looks healthier now than she did when she was admitted. This, in my view is down to the care and attention of all the staff there who are doing a fantastic job of taking care of her.
Reply from Mandy Lanceley, Operations Manager at Dan Y GraigThankyou so much for your lovely review and kind words for the team at DanYGraig and I am so pleased that your mum is well and being cared for in this way
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Review of

The Mountains

from Gillian M (Sister of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have always found the home and staff very patient, friendly and helpful for the time my sister resided. Always treating her with kindness, compassion and care, for which we as a family, are grateful for.
Reply from Bryony Cox, Home Manager at The MountainsThank you so much for taking the time to share your feedback. It means a great deal to us to know that your sister was treated with kindness, compassion and dignity during her time with us, and that you and your family felt supported and reassured. Our staff work hard to provide a safe, caring and welcoming environment, so your appreciation of their patience and dedication is sincerely valued and I will make sure I share this feedback with the team. We wish you and your family all the very best.
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Review of

The Mountains

from Tony M (Nephew of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful team looking after my Auntie. She looks happy and is well looked after. Lovely home in a beautiful part of Wales. Staff very friendly and provide excellent care.
Reply from Mandy Lanceley, Operations Manager at The MountainsThankyou Tony for your wonderful review and feedback for The Mountains. The staff will be so pleased to have this positive review as I know they all work hard to ensure all our residents are looked after and cared for well
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Review of

The Mountains

from Marilyn P (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my family are so pleased with the care and compassion shown to my mum who has been a resident since October 2025.
Whenever we visit the home it is always spotless and mum always looks clean and well dressed.
The staff are always busy but always maintain a cheery, positive and caring attitude
to the residents and always approachable if we have any questions.
My mum seems very happy and contented there which means the world to us.
Reply from Mandy Lanceley, Operations Manager at The MountainsThankyou so much for your review and I am so pleased that you are happy with the care and support mum is receiving. The team at The Mountains will be so happy with this review as they all work hard to ensure our residents are cared for to a high standard and their wellbeing is of paramount importance to all of us.
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Review of

Towy Castle Care Home

from A W (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff and kind and listen and respond appropriately to family concerns and/or requests. Manager is accessible and approachable. Lovely environment and accommodation. Very good communication to family
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeMany Thanks for your kind words I will pass your comments to the staff
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Review of

Towy Castle Care Home

from Jackie P (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It took dad awhile to settle into Towy Castle, the staff have been so patient with him, all of his needs are catered for and if there are any health issues, as there has been this month, I'm kept updated on the situation and consulted on care package.
The entertainment keeps him engaged, he loves
music, singalongs and visits from the local nursery children.
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeThank you for your kind words and for sharing your experience of Towy Castle Residential Home which will be shared with our team. Dad is always the highlight of our entertainment sessions
Thank you
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Review of

Towy Castle Care Home

from G M (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am generally very pleased with the care home. My mother is safe and well cared for and feels party of the community. All the staff are responsive, helpful and courteous.
If there is an issue I get a phone call from the Office to discuss the plan and confirm what actions are already in place. It is
great peace of mind.
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeThank you for your kind words and for sharing your experience of Towy Castle Residential Home which will be shared with our team. Thank you
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Review of

Towy Castle Care Home

from Rona C (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff from cleaners to managers are outstandingly friendly, polite and helpful. The staff welcome visitors and I feel actively encourage visitors at all times. The staff make time to talk to the residents and follow through on any issues. Any queries by relatives are answered and requests acted
upon as soon as possible. The building is always kept warm and very clean. Towy Castle managers have a good rapport with the G.P. surgeries and associated health visitors.
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeMany Thanks for your Kind comments, It is lovely for staff to have such positive comments as they work so hard and always try their hardest to ensure that everyone is warm , happy and well cared for
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Review of

The Mountains

from Bryan G (Son of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at The Mountains Care Home since October 2025,having initially been placed there via Social Services.
What was a particularly difficult time for us as a family navigating the system which was made much easier by Sue and all the staff at The Mountains, who made us feel at
ease through all aspects, from the home assessment to her admittance.
Having visited my Mum at The Mountains on several occasions we can see that she is well cared for and is receiving the specialised care that she needs. The staff at The Mountains do a fantastic job in very trying circumstances and are always pleasant and friendly.
I would have no hesitation in recommending The Mountains Care Home to others.
Reply from Mandy Lanceley, Operations Manager at The MountainsThankyou so much for your feedback and I am so pleased that we have been able to support you as well as your Mum. The staff at The Mountains are very committed and value the privileged roles they have as carers. They work very hard to ensure every resident is cared for with dignity and respect and I know that they will appreciate this lovely review
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Review of

Towy Castle Care Home

from Sian P (Friend of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful caring , homely environment there to support your loved one when they need it .
Always greeted with a smile and warm welcome from these wonderful staff .
Lovely home made food and a varied menu to suit everyone's tastes.
Activities to participate in or not as you so chose .
But most
of all company , care and compassion at all times of day and night .
Some rooms have the best views in the county !
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeThankyou for your lovely review of our home
We always try to ensure that each and every resident is looked after in a person centred way ensuring that all needs are met with compassion
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Review of

Towy Castle Care Home

from Eric D (Friend of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is of a very high standard and the staff are extremely diligent in their work. My friend has been here for 18 months in the Dementia unit and is looked after by some very kind, hardworking, patient carers and she is always dressed smartly, her room is perfectly clean and her laundry in impeccable
condition.
The management are very friendly and know the individual residents by name and take a personal interest in their care needs.
Being conversant with a number of other carehomes due to having had friends and family in them, Towy Castle with it's beautiful landscape surroundings and high standard of care, is number one on my list of care facilities in the area. Long may the standards continue
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeMany thanks for your kind words
We are very lucky at Towy Castle to have such a beautiful home with wonderful staff who go above and beyond
Your Friend is a big part of our Towy Family
Thankyou
Sue
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Review of

Towy Castle Care Home

from T H (Daughter-in-law of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my sincere appreciation for the wonderful care and dedication shown by everyone at your care home. The staff are consistently kind, patient, and professional, and it is clear that they genuinely care about the residents and their wellbeing.
I am especially impressed by the brilliant
entertainment program. The variety, creativity, and effort that goes into the activities make a real difference to residents' quality of life. It is heartening to see so much joy, engagement, and laughter encouraged every day.
Please pass on my thanks to the entire team for the outstanding work they do. Your commitment creates a warm, supportive, and uplifting environment, and it does not go unnoticed.
With sincere thanks and appreciation.
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeMany Thanks for your wonderful comments
We are very lucky at Towy to have such a wonderful team of staff who are very compassionate and feel that our residents are part of our family.
Dad is a wonderful character and always lights up the room especially during entertainment sessions.
Dad is very popular with all of our staff and residents and is always smiling and happy
Thank you so much for your wonderful comments
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Review of

Ocean Living

from S K (Daughter of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Ocean Living for over 18 months. We had cared for her at home as long as we could while having to work full time. Mum's dementia deteriorated and we made the difficult decision to find a care home. Ocean Living is a small home and we feel this makes all the difference. All
the staff know all the residents. The staff are always helpful, caring and very chatty with Mum, making her feel 'at home'. They are very welcoming whenever we visit. Mum has been on several trips out which she enjoys at the time but her condition means she can't recall them later. Having visited other care homes we are certain that Ocean Living and their staff was the best decision for care we could have made.
Reply from Teri Edwards, Registered manager at Ocean LivingThankyou for your kind comment. Mum is a pleasure to look after and we love having her part of our little family
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Review of

The Mountains

from Carol B (Wife of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really cannot rate this home highly enough, the staff here are quite exceptional. The patience and care they showed my husband has meant so much to me. The fact that he settled so much more quickly than I expected was due, I am sure, to the gentle humour, support and stimulation offered to him by
people who cared enough to take time to learn his likes and dislikes. The home is always clean, fresh and welcoming, my husband always neat and clean and his room immaculate and comfortable - a lovely environment and a credit to housekeeping and catering staff. My husband's health issues have always been addressed promptly and with utmost care by staff I could trust implicitly. Management and staff are never less than friendly and approachable and I would not hesitate to recommend the Mountains to anyone and offer my sincere thanks for all their care.
Reply from Therisa Galazka, Home Manager at The MountainsThank you so very much for you wonderful review Carol. Your feedback means so much to us and I will share it with the team today. It is always good to hear that our efforts in providing the best possible care is acknowledged and appreciated. Our ethos is to put all of our residents at the heart of everything we do and I am thrilled to read that you feel we are achieving this. Please remember we are here for you too and always happy to discuss any concerns you may have. Take care and Thank You again.
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Review of

Towy Castle Care Home

from G J (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been here for nearly 3 years and is receiving good care. The staff are excelent and always make me feel welcomed when I visit.
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeMany thanks for you kind comments
Mum has been with us for a long time, our staff are very fond of her and she is a big part of our family
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Review of

Ocean Living

from A J (Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been beautiful, I have been well looked after, I couldn't wish for a better place to stay. The food is lovely and we always have several options. I look forward to playing bingo on a Friday evening with a glass of cream liquor and we have a good evening. The staff are very helpful
and lovely.
Reply from Mandy Lanceley, Operations Manager at Ocean LivingHi Ann
Thankyou so much for your kind review and I am so glad that you are enjoying your time with us at Ocean Living and that you have fun and laughter with us
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Review of

Ocean Living

from D W (Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like being here, good staff, very helpful, friendly and happy. I am well looked after here, my room is excellent, good view of the sea and very spacious. I enjoy my visit to the local pub. The food is very good here, plenty of options. A good shower. We play bingo twice a week, and we win prizes.
Reply from Mandy Lanceley, Operations Manager at Ocean LivingI am so glad you are enjoying your time with us at Ocean Living and that you are getting to enjoy all the things that you love.
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Review of

Alexandra House

from Barry L (Son of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much to all the team at Alexandra House for caring and looking after my Mum during her recent 2 week short term stay. At 98 my Mum had never been in a Care Hime situation before and was quite anxious before staying at the home. I have wholehearted praise for the care, love and support that
she has received. She herself had no complaints whatsoever about her stay. She found the staff very helpful and supportive, nice food with a varied menu and stayed in a lovely newly refurbished room. As her son, l too had the comfort that she was being very well looked after during my holiday break. Highly recommend.
Reply from Abby Megrail, Registered Manager at Alexandra HouseThank you so much for your kind words Barry. It was a joy to have mum stay with us and please get in touch if we can help in the future.
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Review of

Ocean Living

from Cara E (Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first visit I paid to this residence, I was treated with the utmost respect and friendliness from all the staff without exception. After meeting the senior staff, I understood why. To be living in a home positioned overlooking the sea and cared for in such a caring way is, I would say, exceptional.
Gazing
through my bedroom windows, I realise I've been very fortunate to have found such a lovely place.
Reply from Teri Edwards, Home Manager at Ocean LivingThank you so much for your kind words! We are truly delighted to hear that you felt welcomed and respected from your very first visit. Our team takes great pride in creating a warm, supportive environment and it means a great deal to know that this has been your experience.
We're also glad that the beautiful sea views bring you comfort and enjoyment. We feel very fortunate to have you as part of our community.
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Awards / Recognitions (0)

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Frequently Asked Questions about My Choice Healthcare

Costs for care homes owned by My Choice Healthcare

Average costs per week for care homes owned by My Choice Healthcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by My Choice Healthcare, based on 8 out of 11 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,138
Residential Dementia Care £1,172
Nursing Care £1,355
Nursing Dementia Care £1,355
All Care Types £1,175
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does My Choice Healthcare own?

My Choice Healthcare own 11 Care Homes.

Which My Choice Healthcare Care Homes have the highest review score?

Towy Castle Care Home, The Mountains & Ocean Living have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact My Choice Healthcare to verify any information. View our terms and conditions. My Choice Healthcare has a Platinum Service – more info.