Care Homes Owned by My Choice Healthcare

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by My Choice Healthcare
My Choice provides high-quality residential care for elderly people and vulnerable adults, with a focus on making a positive difference to every life it touches.

Its fully trained team delivers compassionate, person-centred support, taking the time to listen, communicate clearly and tailor care to each individual’s needs. Whether supporting residents or working with families, My Choice places people at the heart of everything it does.

My Choice offers a range of tailored care and support services, including care homes for people with mental health needs, specialist homes for people with a learning disability or dual diagnosis, dementia care, support for individuals with behavioural challenges, and nursing care for older people, including those living with dementia.

My Choice Healthcare Locations (11)

 - Browse 11 Care Homes owned by My Choice Healthcare
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Towy Castle Care Home
Uplands Arms, Uplands, Carmarthen SA32 8DY 
"Staff and kind and listen and respond appropriately to family concerns and/or requests. Manager is accessible and approachable. Lovely…"   Read all 101 reviews
  • from £940 / week
  • 61 Rooms
Location Type Care Home

A beautifully converted 18th Century mansion, Towy Castle Care Home is situated in 3 acres of private grounds surrounded by amazing views of the Towy estuary. The family run home provides a range ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Mountains
Libanus, Brecon LD3 8EN 
"Wonderful team looking after my Auntie. She looks happy and is well looked after. Lovely home in a beautiful part of Wales. Staff very…"   Read all 52 reviews
  • from £1,435 / week
  • 56 Rooms
Location Type Care Home

My Choice Healthcare are committed to delivering exceptional standards of care in each of their beautifully appointed homes, where you truly matter. They focus on the complete wellbeing of every ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Alexandra House
Poyner Road, Ludlow SY8 1QT 
"My 97 year old father lives alone and became exhausted while struggling with a health condition. He had three weeks of respite at…"   Read all 9 reviews
  • from £1,195 / week
  • 22 Rooms
Location Type Care Home

Alexandra House in Ludlow, is an established residential home situated in the market town of Ludlow in the South Shropshire area. Care offered to Residents has a "Person Centred Care" approach by ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ocean Living
734 Mumbles Road, Mumbles, Swansea SA3 4EL 
"Ocean Living is a care home, which really does care for all it's residents, their health and well being is paramount, each person in their…"   Read all 17 reviews
  • from £1,175 / week
  • 15 Rooms
Location Type Care Home

Ocean Living benefits from being located directly opposite the Mumbles seafront promenade. It boasts magnificent, uninterupted views across Mumbles bay from many of the luxury bedrooms, main lounge ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Springfield Residential Home
Gwerthonor Road, Gilfach, Bargoed CF81 8JR 
"All the staff have been amazing and have supported my daughter so well, especially during the sad times. The girls are always welcoming…"   Read review
  • 6 Rooms
Location Type Care Home

Springfield Home offers a warm, supportive and person-centred environment for adults with learning disabilities and mental health conditions to enjoy a fulfilling ‘home for life.’ Located in Gilfach, ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Dan Y Graig
Bridgend Road, Porthcawl CF36 5SR 
"Mum has been at Dan Y Graig since October 2024, and although her memory is not what it was. I can honestly say she looks healthier now than…"   Read all 3 reviews
  • from £1,050 / week
  • 48 Rooms
Location Type Care Home

Danygraig is a beautiful Grade 2 listed building set in 2.5 acres of landscaped Gardens with beautiful views overlooking the Bristol Channel and surrounding areas of Parkland. It is a Residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Hawthorn Court
12 Bayswater Road, Sketty, Swansea SA2 9HA 
"I am very happy with the care that my mother receives. All staff members are extremely responsive to her needs. The residential home is…"   Read all 44 reviews
  • from £1,075 / week
  • 24 Rooms
Location Type Care Home

Hawthorn Court is a small, family run, warm and welcoming residential home for the elderly in Swansea. Located in the heart of Tycoch village, Hawthorn Court is conveniently situated with local ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Harewood Park Nursing Home
Leek Road, Cheadle, Stoke-on-Trent ST10 2EE 
"Good morning, my niece is being cared for at Harewood, she needs medical care as well as social care and I am very happy with the care…"   Read review
  • from £1,500 / week
  • 37 Rooms
Location Type Care Home

Harewood Park Nursing Home is a well-established and highly regarded specialist care home set in the peaceful village of Cheadle in Staffordshire. Set within beautifully landscaped grounds with ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Glyncornel Nursing Home
Hen Glyncornel, Llwynypia, Tonypandy CF40 2JF 
"Friendly and professional, I am more than happy with everyone at the home, and have no complaints and good things so far.…"   Read all 2 reviews
  • from £1,130 / week
  • 16 Rooms
Location Type Care Home

Glyncornel Nursing Home in Tonypandy, Rhondda Cynon Taf, is a 16-bed nursing home specialising in supporting older adults with nursing and personal care needs, offering tailored support in a warm, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

My Choice Healthcare Reviews (232)

8.8

My Choice Healthcare has a Group Review Score of 8.8 (8.750) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to My Choice Healthcare must have a Review Score.

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Review of

Glyncornel Nursing Home

from P T (Daughter of Resident) published on 8 June 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am not satisfied with the way the managers keep changing every few months. So there is no improvement in the home also the decor could do with updating and the furiture. On the good side the staff are very helpfull and friendly.
Reply from Lisa Jordaan, Business Support Manager at Glyncornel Nursing HomeWe agree and are pleased to say that we have recently started a major redevelopment project at the home. This includes a brand-new extension, a sensory room and significant improvements throughout the building. These investments will enhance the environment and facilities available to our residents and visitors. We are also delighted to have an excellent Home Manager leading the service who has brought stability and a strong leadership and a clear focus on quality care. Her dedication and hard work have already made a positive difference to the home and the people who live here. Thank you again for your feedback and support as we continue to improve and develop our service
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Review of

Glyncornel Nursing Home

from Philip B (Son of Resident) published on 8 June 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and professional, I am more than happy with everyone at the home, and have no complaints and good things so far.
Reply from Natalie Summerhill, Home Manager at Glyncornel Nursing HomeThank you for taking the time to leave such a lovely review.
We are delighted to hear that you have found our team friendly and professional and that you are happy with the care and support being provided. Your kind comments mean a great deal to us and will be shared with the whole team, who work hard to create a safe, welcoming and supportive environment for all residents and their families.
Thank you once again for your feedback and for placing your trust in us to care for your loved one.
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Review of

Hawthorn Court

from Anna J (Daughter of Resident) published on 3 June 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care that my mother receives. All staff members are extremely responsive to her needs.
The residential home is very clean and safe.
I would recommend this home to others. It has been, and continues to be, a very positive environment.
Reply from Teri Edwards, Home Manager at Hawthorn CourtThank you so much for your wonderful feedback. We are delighted to hear that your mother is happy at Hawthorn Court - she is a lovely member of our home and it is our pleasure to care for her. Your kind words about our responsive staff, clean environment and positive atmosphere mean a great deal to the whole team. We truly appreciate your recommendation and your continued support.
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Review of

Ocean Living

from Phillip S (Husband of Resident) published on 29 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ocean Living is a care home, which really does care for all it's residents, their health and well being is paramount, each person in their care is important to all the staff, Teri the manager maintains a standard of care, which can be discribed as 'over and above' that when, looking after her residents
and her staff, the latter are kind and caring, respecting the residents needs at all times.
Reply from Teri Edwards, Home Manager at Ocean LivingThank you so much for your kind and thoughtful review. It really means a great deal to myself and the whole team at Ocean Living. I am incredibly proud of the care, compassion and dedication shown by our staff every day, and it is lovely to hear that this has made such a positive difference to your experience. Ensuring our residents feel safe, valued, respected and well cared for is always our priority. Your lovely comments about the team's kindness and support will be shared with everyone, and I know they will truly appreciate your feedback.
Thank you again for your support and trust in Ocean Living.
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Review of

Ocean Living

from R B (Son of Resident) published on 19 May 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All positive, I feel the care mum is getting is excellent. I am well informed of any issues that mum faces. Since the last review the home have started organising more events, with dedicated staff running them.
Reply from Teri Edwards, Home Manager at Ocean LivingThank you so much for taking the time to review us and for your positive feedback. Mum is a pleasure to care for and a great part of our little community.
We are delighted to hear that you feel the care provided is excellent and that communication regarding your mum's wellbeing has been effective and supportive. Also it is encouraging to know that the additional events and activities introduced since the last review have been noticed and appreciated. I will be sure to share your review with the team.
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Review of

Hawthorn Court

from Stephanie M (Sister of Resident) published on 12 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The quality of care is outstanding. Residents are treated with kindness and patience. There are regular celebrations which relatives are welcomed to take part in. The food is excellent. Managers and carers are fully aware of individual needs including medical conditions and carry out advice from medical
and other specialists. I always feel welcome there. I can raise concerns with all staff and know they will address them. The Manager and Deputy Manager are always approachable and make time to talk face to face as well as by phone or email. High standards are consistent across the entire team. They strive to make the home comfortable and enjoyable. I was particularly grateful for the understanding and support given to us when we were in the process of adjusting to a loved relative needing residential care. I am confident that my relative is safe and happy in Hawthorn Court.
Reply from Teri Edwards, Home Manager at Hawthorn CourtDear Stephanie, Thank you so much for your kind and thoughtful review. We are truly delighted to care for your sister and she is a valued and lovely member of our community. It means a great deal to us to know that you feel happy and confident in the care she receives at Hawthorn Court. We're especially pleased that we could support you during your sister's transition into residential care. We understand how challenging and emotional this time can be, both for individuals and their families, so it's important to us that you felt supported throughout the process.
I will be sure to share your lovely feedback with the entire team, as it will mean a lot to them and serves as great encouragement for the work they do every day.
Thank you again for taking the time to share your experience - it is greatly appreciated.
Teri, Home Manager
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Review of

Hawthorn Court

from Sarah M (Daughter of Resident) published on 11 May 2026
Submitted via Website • Report
Overall Experience 1.0 out of 5
Awful place!! Mam was always distressed or medicated, sometimes to the point she couldn't open her eyes let alone walk or talk. Hair was left unwashed for weeks. She was rarely in her own clothes, one time I visited we were let in and the carer walked off leaving us, didn't talk to us or tell us where
she was. We couldn't find her downstairs so went upstairs and found her half naked lying on her bed crying! There wasn't a single pair of trousers in her wardrobe for me to dress her and only one pair of knickers and when asked staff said they were in the laundry! Bedroom furniture was broken and crammed with bedding. Residents are left watching tv, never saw any sign of engagement/activities. Management never introduced themselves, took 3 months to ask for contact details and were never available to discuss our concerns. We have since moved her , she's happy and well looked after and hasn't been given medication to sedate her at all which makes me question if she ever needed it??
Reply from Teri Edwards, Home Manager at Hawthorn CourtAs per our previous response to the review regarding your mother, we were pleased that the family recently reconnected with her and would very much have welcomed the opportunity to discuss any concerns directly with you at the time, so that we were able to resolve all any and all concerns. In order to protect the dignity, privacy and confidentiality of our residents, we do not feel able to discuss the details of these matters further within a public forum. However, we remained committed to supporting your mother whilst she resided within our Home and always endeavoured to ensure that she was comfortable, cared for and supported with the compassion and respect that she deserved. We wish you and your family all the very best for the future.
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Review of

Hawthorn Court

from mia w (Granddaughter of Resident) published on 24 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
my grandmothers been there since august and shes has had 10/10 care all the staff are fantastic and she is very happy there. the care is outstanding and give the residents what they need when needed. overall fantastic care and would recommend to anyone.
Reply from Teri Edwards, Home Manager at Hawthorn CourtThank you very much for your wonderful review. It truly reflects how we feel about our residents and the care that we provide. We are pleased that you are so happy. We really enjoy looking after your grandmother and will always do everything we can to support her and ensure she continues to have a happy and fulfilling time at the home.
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Review of

Hawthorn Court

from Jean M (Sister-in-law of Resident) published on 22 April 2026
Submitted via Website • Report
Overall Experience 1.0 out of 5
Every time we visited she was either distressed,sleeping or zoned out on medication to the point where she couldn't communicate, stand and had wet herself. We know she had challenging behaviorial issues but should have been dealt with appropriately. Her room was always untidy with bedding crammed into
broken drawers and wardrobe. She didn't have many clothes at first until we brought some in for her with her name on,they went missing instead she was given items that were too small and stained, when asked always told they were in the laundry. When questioned staff about things very negative about everything. Management never introduced themselves or enquired who we were tried to ring but never available or didn't answer phone. One time she had had her lunch in her room on a child's small plastic plate why we don't know. Her hair hadn't been washed for weeks we washed and cut it ourselves in her room told staff we had done it. We have now moved her to another home.
Reply from Teri Edwards, Home Manager at Hawthorn CourtDear Jean,
We are very sorry to hear of your concerns and experiences, this is not what we would want or aspire towards.
We were committed to administering the correct medication for your sister-in-law, as prescribed by health professionals. We were delighted that you'd recently re-connected with your sister-in-law and always strive to maintain residents' dignity and wellbeing. Where family support may be limited, we try to provide additional support with clothing, hair care, podiatry etc. Unfortunately, the Home Manager is not on site 7 days a week however, they do maintain contact with the home/team so they can provide support, as needed. We always try to work effectively with families, recognising the vital role they play in the lives of our residents and we would have very much welcomed the opportunity to discuss any concerns directly with you, at that time.
We wish you both all the very best for the future.
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Review of

The Mountains

from Steven E (Son of Resident) published on 27 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The excellent personal care that my mother receives is much appreciated.
Reply from Bryony Cox, Home Manager at The MountainsThank you so much for your lovely comment Steven, it is an absolute privilege for us to look after your mother.
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Review of

Alexandra House

from Catherine N (Daughter of Resident) published on 26 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 97 year old father lives alone and became exhausted while struggling with a health condition.
He had three weeks of respite at Alexandra House and the excellent support and care he received has enabled him to return home and resume an active and independent life.
We chose Alexandra House as they
also cared well for my mother in her final years.
Reply from Abby Megrail, Registered Manager at Alexandra HouseThank you Catherine for your kind words. It was a pleasure to support dads rehabilitation and he is a joy to be around. We are so pleased with the progress he has made.
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Review of

Alexandra House

from A R (Wife of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was cared for with the utmost skill and compassion while at Alexandra House. The management and all staff did everything they could to ensure his comfort during his last days.
Reply from Joanne Turgoose, care manager at Alexandra HouseThankyou for your lovely feedback it was a pleasure to care for your husband .
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Review of

Dan Y Graig

from S S (Son of Resident) published on 11 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Dan Y Graig since October 2024, and although her memory is not what it was. I can honestly say she looks healthier now than she did when she was admitted. This, in my view is down to the care and attention of all the staff there who are doing a fantastic job of taking care of her.
Reply from Mandy Lanceley, Operations Manager at Dan Y GraigThankyou so much for your lovely review and kind words for the team at DanYGraig and I am so pleased that your mum is well and being cared for in this way
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Review of

The Mountains

from Gillian M (Sister of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have always found the home and staff very patient, friendly and helpful for the time my sister resided. Always treating her with kindness, compassion and care, for which we as a family, are grateful for.
Reply from Bryony Cox, Home Manager at The MountainsThank you so much for taking the time to share your feedback. It means a great deal to us to know that your sister was treated with kindness, compassion and dignity during her time with us, and that you and your family felt supported and reassured. Our staff work hard to provide a safe, caring and welcoming environment, so your appreciation of their patience and dedication is sincerely valued and I will make sure I share this feedback with the team. We wish you and your family all the very best.
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Review of

The Mountains

from Tony M (Nephew of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful team looking after my Auntie. She looks happy and is well looked after. Lovely home in a beautiful part of Wales. Staff very friendly and provide excellent care.
Reply from Mandy Lanceley, Operations Manager at The MountainsThankyou Tony for your wonderful review and feedback for The Mountains. The staff will be so pleased to have this positive review as I know they all work hard to ensure all our residents are looked after and cared for well
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Review of

The Mountains

from Marilyn P (Daughter of Resident) published on 27 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my family are so pleased with the care and compassion shown to my mum who has been a resident since October 2025.
Whenever we visit the home it is always spotless and mum always looks clean and well dressed.
The staff are always busy but always maintain a cheery, positive and caring attitude
to the residents and always approachable if we have any questions.
My mum seems very happy and contented there which means the world to us.
Reply from Mandy Lanceley, Operations Manager at The MountainsThankyou so much for your review and I am so pleased that you are happy with the care and support mum is receiving. The team at The Mountains will be so happy with this review as they all work hard to ensure our residents are cared for to a high standard and their wellbeing is of paramount importance to all of us.
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Review of

Towy Castle Care Home

from A W (Daughter of Resident) published on 27 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff and kind and listen and respond appropriately to family concerns and/or requests. Manager is accessible and approachable. Lovely environment and accommodation. Very good communication to family
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeMany Thanks for your kind words I will pass your comments to the staff
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Review of

Towy Castle Care Home

from Jackie P (Daughter of Resident) published on 19 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
It took dad awhile to settle into Towy Castle, the staff have been so patient with him, all of his needs are catered for and if there are any health issues, as there has been this month, I'm kept updated on the situation and consulted on care package.
The entertainment keeps him engaged, he loves
music, singalongs and visits from the local nursery children.
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeThank you for your kind words and for sharing your experience of Towy Castle Residential Home which will be shared with our team. Dad is always the highlight of our entertainment sessions
Thank you
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Review of

Towy Castle Care Home

from G M (Son of Resident) published on 19 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
I am generally very pleased with the care home. My mother is safe and well cared for and feels party of the community. All the staff are responsive, helpful and courteous.
If there is an issue I get a phone call from the Office to discuss the plan and confirm what actions are already in place. It is
great peace of mind.
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeThank you for your kind words and for sharing your experience of Towy Castle Residential Home which will be shared with our team. Thank you
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Review of

Towy Castle Care Home

from Rona C (Daughter of Resident) published on 16 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff from cleaners to managers are outstandingly friendly, polite and helpful. The staff welcome visitors and I feel actively encourage visitors at all times. The staff make time to talk to the residents and follow through on any issues. Any queries by relatives are answered and requests acted
upon as soon as possible. The building is always kept warm and very clean. Towy Castle managers have a good rapport with the G.P. surgeries and associated health visitors.
Reply from Susan Lanceley, Registered Manager at Towy Castle Care HomeMany Thanks for your Kind comments, It is lovely for staff to have such positive comments as they work so hard and always try their hardest to ensure that everyone is warm , happy and well cared for
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Frequently Asked Questions about My Choice Healthcare

Costs for care homes owned by My Choice Healthcare

Average costs per week for care homes owned by My Choice Healthcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by My Choice Healthcare, based on 8 out of 11 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,152
Residential Dementia Care £1,172
Nursing Care £1,355
Nursing Dementia Care £1,355
All Care Types £1,188
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does My Choice Healthcare own?

My Choice Healthcare own 11 Care Homes.

Which My Choice Healthcare Care Homes have the highest review score?

Towy Castle Care Home, The Mountains & Alexandra House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact My Choice Healthcare to verify any information. View our terms and conditions. My Choice Healthcare has a Platinum Service – more info.