Care Homes Owned by My Choice Healthcare in Shropshire

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Only the locations & reviews in Shropshire for My Choice Healthcare are being shown.

My Choice Healthcare Locations in Shropshire (1)

1 Care Home owned by My Choice Healthcare in Shropshire

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Alexandra House

Poyner Road, Ludlow SY8 1QT

9.411 Reviews

13 1

"My mother moved to Alexandra House in March 2026. Since then she has received the care and support she needed, thanks to the diligence of..."Read all 11 reviews

from £1,125 / weekSize 22 rooms

Location Type: Care Home

Alexandra House in Ludlow, is an established residential home situated in the market town of Ludlow in the South Shropshire area. Care offered to Residents has a "Person Centred Care" approach by skilled,... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care

My Choice Healthcare Reviews in Shropshire (11)

8.9

My Choice Healthcare has a Group Review Score of 8.9 (8.937) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to My Choice Healthcare must have a Review Score.

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Showing 11 reviews matching selected criteria

Review of Alexandra House from Jane L (Daughter of Resident) published on 12 October 2026 Submitted via Website•

Overall Experience

My mother moved to Alexandra House in March 2026. Since then she has received the care and support she needed, thanks to the diligence of management and professional feedback from carers. This has been carried out with professionalism and empathy, developing a love between Mum and her carers. Her health and wellbeing have drastically improved. She is extremely happy, has friends and a social life. This is led by a choice of integration and activities that are relevant and engaging. These are led by thoughtful staff, where nothing is too much trouble. Mum recently celebrated her birthday , on which she was taken out for coffee and cake . Tea time was celebrated with a personally decorated cake.
Alexandra House is like a hotel !

It is such a relief that Mum is in such a wonderful place that she now calls home.

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↩Reply from Abby Megrail, Registered Manager at Alexandra House

Thank you so much for taking the time to write such a wonderful review Jane. This means so much to us as a team.

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Review of Alexandra House from K S (Son of Resident) published on 17 July 2026 Submitted via Postal Review Card•

Overall Experience

My dad moved into Alexandra House two months ago, and he is thriving due to the exceptional care given. My family are overjoyed and couldn't be more assured that Dad is safe, happy and cared for to such a high standard. Thank you. Alexandra House is beautifully clean and maintained and has a proper homely feel.

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↩Reply from Abby Megrail, Registered Manager at Alexandra House

Thank you Kevin, we are so happy to hear this. Dad has built some wonderful relationships with staff and residents and we are delighted to have him with us.

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Review of Alexandra House from Catherine N (Daughter of Resident) published on 26 March 2026 Submitted via Postal Review Card•

Overall Experience

My 97 year old father lives alone and became exhausted while struggling with a health condition.
He had three weeks of respite at Alexandra House and the excellent support and care he received has enabled him to return home and resume an active and independent life.

We chose Alexandra House as they also cared well for my mother in her final years.

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↩Reply from Abby Megrail, Registered Manager at Alexandra House

Thank you Catherine for your kind words. It was a pleasure to support dads rehabilitation and he is a joy to be around. We are so pleased with the progress he has made.

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Review of Alexandra House from A R (Wife of Resident) published on 11 March 2026 Submitted via Postal Review Card•

Overall Experience

My husband was cared for with the utmost skill and compassion while at Alexandra House. The management and all staff did everything they could to ensure his comfort during his last days.

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↩Reply from Joanne Turgoose, care manager at Alexandra House

Thankyou for your lovely feedback it was a pleasure to care for your husband .

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Review of Alexandra House from Barry L (Son of Resident) published on 1 December 2025 Submitted via Website•

Overall Experience

Thank you so much to all the team at Alexandra House for caring and looking after my Mum during her recent 2 week short term stay. At 98 my Mum had never been in a Care Hime situation before and was quite anxious before staying at the home. I have wholehearted praise for the care, love and support that she has received. She herself had no complaints whatsoever about her stay. She found the staff very helpful and supportive, nice food with a varied menu and stayed in a lovely newly refurbished room. As her son, l too had the comfort that she was being very well looked after during my holiday break. Highly recommend.

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↩Reply from Abby Megrail, Registered Manager at Alexandra House

Thank you so much for your kind words Barry. It was a joy to have mum stay with us and please get in touch if we can help in the future.

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Review of Alexandra House from J P (Resident / Service User) published on 15 October 2025 Submitted via Postal Review Card•

Overall Experience

I am very happy at Alexandra House with the care and support I receive. I have lived here for 4 years now and I am very satisfied.

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↩Reply from Abigal Megail, Home Manager at Alexandra House

Thank you for your kind words J P. We are so pleased to hear that you are happy with the care and support you receive. It's wonderful to know that after four years, you continue to feel satisfied and comfortable living here. Your feedback means a great deal to our team and I'll be sure to pass it on.

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Review of Alexandra House from Barry D (Nephew of Resident) published on 15 October 2025 Submitted via Postal Review Card•

Overall Experience

I visit my aunt, and my late mother was here, and I found that the staff etc. have been excellent in their care.

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↩Reply from Abigal Megail, Home Manager at Alexandra House at Alexandra House

Thank you so much for your kind words Barry. We are really grateful that you have taken the time to share your experience. It means a lot to know that both your aunt and your mother received excellent care and support from our team. I will make sure that your feedback is shared with all the staff here.

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Review of Alexandra House from S M (Daughter of Resident) published on 14 October 2025 Submitted via Postal Review Card•

Overall Experience

Lovely, friendly staff who take care of mum and treat her with dignity and respect. My only concern is that mum has had several falls and has been left to go upstairs alone via the stairs when she is vulnerable to falls, and she has had previous falls and has had previous falls and breaks - we know she is a wanderer, and this is our concern.

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↩Reply from Abigail Megail, Home Manager at Alexandra House

Thank you so much for your kind words and for recognising the care and dignity our team provides to your mum. Her safety and wellbeing are always our top priority. We ensure she is always accompanied and supported with her movement around the home. We truly value your input and are already in... Read more

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Review of Alexandra House from R S (Daughter of Resident) published on 19 September 2025 Submitted via Website•

Overall Experience

My father, felt not only cared for but also loved from the moment he arrived at Alexandra House in Ludlow. As the months passed, the care, compassion and skill of the carers there gave him a quality of life he could never have enjoyed in his own home. He made friends, played games, started walking on his walker again and felt as if he was part of a family. Visiting him was always a pleasure in part because the carers were always so friendly and warm.

In his last weeks, the skill, care and kindness shown to him - and me, his only daughter - was truly magnificent and brought great solace and comfort to us both. When the time comes, I hope Alexandra House will find a room for me!

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↩Reply from Abigail Megail, Home Manager at Alexandra House

Thank you for sharing your feedback R S. As a team, we are delighted that you were happy with the care and support dad received with us.

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Review of Alexandra House from Thomas M (Friend of Resident) published on 1 October 2021 Submitted via Website•

Overall Experience

Alexandra House provided an immaculate room for a terminally ill friend of mine at very short notice at a weekend. He was cared for by the owner and her team with great kindness and skill. They accessed urgent medical advice in the small hours of Sunday night, and sat quietly with my friend as he passed away.

I have over many years seen multiple Care Homes and Nursing Homes, and I unhesitatingly recommend Alexandra House for their dedication and humanity, in pleasant settings.

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Review of Alexandra House from Charlie H (Son of Resident) published on 26 October 2017 Submitted via Postal Review Card•

Overall Experience

Pleasant, homely atmosphere. Friendly, caring staff and management.

Well maintained building.

Convenient central location.

Free visiting, no specific times.

Family and friends made welcome.

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