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Care Home Owned by My Choice Healthcare in Shropshire

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8.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by My Choice Healthcare in Shropshire

Only the locations & reviews in Shropshire for My Choice Healthcare are showing below.

View the details of all 11 locations (with 222 reviews) owned by My Choice Healthcare

My Choice Healthcare Locations in Shropshire (1)

 - Browse 1 Care Home owned by My Choice Healthcare in Shropshire
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Alexandra House
Poyner Road, Ludlow SY8 1QT 
9.2 8 reviews
Alexandra House, Ludlow, Shropshire
"My husband was cared for with the utmost skill and compassion while at Alexandra House. The management and all staff did everything they…"   Read all 8 reviews
  • from £1,095 / week
  • 22 Rooms
Location Type Care Home

Alexandra House in Ludlow, is an established family run residential home situated in the market town of Ludlow in the South Shropshire area. Care offered to Residents has a "Person Centred Care" ... Read more about Alexandra House

Older Person Care Permanent Care Respite Care
  • Residential Care

My Choice Healthcare Reviews in Shropshire (8)

8.9

My Choice Healthcare has a Group Review Score of 8.9 (8.888) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to My Choice Healthcare must have a Review Score.

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Review of

Alexandra House

from A R (Wife of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was cared for with the utmost skill and compassion while at Alexandra House. The management and all staff did everything they could to ensure his comfort during his last days.
Reply from Joanne Turgoose, care manager at Alexandra HouseThankyou for your lovely feedback it was a pleasure to care for your husband .
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Review of

Alexandra House

from Barry L (Son of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much to all the team at Alexandra House for caring and looking after my Mum during her recent 2 week short term stay. At 98 my Mum had never been in a Care Hime situation before and was quite anxious before staying at the home. I have wholehearted praise for the care, love and support that
she has received. She herself had no complaints whatsoever about her stay. She found the staff very helpful and supportive, nice food with a varied menu and stayed in a lovely newly refurbished room. As her son, l too had the comfort that she was being very well looked after during my holiday break. Highly recommend.
Reply from Abby Megrail, Registered Manager at Alexandra HouseThank you so much for your kind words Barry. It was a joy to have mum stay with us and please get in touch if we can help in the future.
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Review of

Alexandra House

from J P (Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy at Alexandra House with the care and support I receive. I have lived here for 4 years now and I am very satisfied.
Reply from Abigal Megail, Home Manager at Alexandra HouseThank you for your kind words J P. We are so pleased to hear that you are happy with the care and support you receive. It's wonderful to know that after four years, you continue to feel satisfied and comfortable living here. Your feedback means a great deal to our team and I'll be sure to pass it on.
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Review of

Alexandra House

from Barry D (Nephew of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my aunt, and my late mother was here, and I found that the staff etc. have been excellent in their care.
Reply from Abigal Megail, Home Manager at Alexandra House at Alexandra HouseThank you so much for your kind words Barry. We are really grateful that you have taken the time to share your experience. It means a lot to know that both your aunt and your mother received excellent care and support from our team. I will make sure that your feedback is shared with all the staff here.
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Review of

Alexandra House

from S M (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely, friendly staff who take care of mum and treat her with dignity and respect. My only concern is that mum has had several falls and has been left to go upstairs alone via the stairs when she is vulnerable to falls, and she has had previous falls and has had previous falls and breaks - we know
she is a wanderer, and this is our concern.
Reply from Abigail Megail, Home Manager at Alexandra HouseThank you so much for your kind words and for recognising the care and dignity our team provides to your mum. Her safety and wellbeing are always our top priority. We ensure she is always accompanied and supported with her movement around the home. We truly value your input and are already in discussion with you about the possibility of moving her to a ground-floor room to make things easier and reduce unnecessary movement. Please be assured that your mum is never left to wander alone and we have implemented addition safety provisions to alert staff of movement; our dedicated team are always present to ensure that all residents are safe and cared for.
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Review of

Alexandra House

from R S (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, felt not only cared for but also loved from the moment he arrived at Alexandra House in Ludlow. As the months passed, the care, compassion and skill of the carers there gave him a quality of life he could never have enjoyed in his own home. He made friends, played games, started walking on
his walker again and felt as if he was part of a family. Visiting him was always a pleasure in part because the carers were always so friendly and warm.
In his last weeks, the skill, care and kindness shown to him - and me, his only daughter - was truly magnificent and brought great solace and comfort to us both. When the time comes, I hope Alexandra House will find a room for me!
Reply from Abigail Megail, Home Manager at Alexandra HouseThank you for sharing your feedback R S. As a team, we are delighted that you were happy with the care and support dad received with us.
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Review of

Alexandra House

from Thomas M (Friend of Resident) published on 1 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alexandra House provided an immaculate room for a terminally ill friend of mine at very short notice at a weekend. He was cared for by the owner and her team with great kindness and skill. They accessed urgent medical advice in the small hours of Sunday night, and sat quietly with my friend as he passed
away.
I have over many years seen multiple Care Homes and Nursing Homes, and I unhesitatingly recommend Alexandra House for their dedication and humanity, in pleasant settings.
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Review of

Alexandra House

from Charlie H (Son of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant, homely atmosphere. Friendly, caring staff and management.


Well maintained building.


Convenient central location.


Free visiting, no specific times.


Family and friends made welcome.

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Awards / Recognitions (0)

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