Alexandra House in Ludlow, is an established residential home situated in the market town of Ludlow in the South Shropshire area. Care offered to Residents has a "Person Centred Care" approach by skilled, friendly carers 24 hours a day.
All professionals focus on the dignity of the individual, involving them in decision-making and with a welcoming approach to loved ones.
By getting to know each resident, their tastes and social history, the team can organise a satisfying service at the same time as being aware of their caring role.
The price(s) shown are provided by the care home. Contact Alexandra House for full pricing details and T&Cs.
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Alexandra House has a Review Score of 9.4 (9.355) out of 10, based on 8 reviews in the last 2 years.
Over all time Alexandra House has 10 reviews.
My dad moved into Alexandra House two months ago, and he is thriving due to the exceptional care given. My family are overjoyed and couldn't be more assured that Dad is safe, happy and cared for to such a high standard. Thank you. Alexandra House is beautifully clean and maintained and has a proper...
My dad moved into Alexandra House two months ago, and he is thriving due to the exceptional care given. My family are overjoyed and couldn't be more assured that Dad is safe, happy and cared for to such a high standard. Thank you. Alexandra House is beautifully clean and maintained and has a proper homely feel.
Thank you Kevin, we are so happy to hear this. Dad has built some wonderful relationships with staff and residents and we are delighted to have him with us.
We chose Alexandra House as...
We chose Alexandra House as they also cared well for my mother in her final years.
Thank you Catherine for your kind words. It was a pleasure to support dads rehabilitation and he is a joy to be around. We are so pleased with the progress he has made.
My husband was cared for with the utmost skill and compassion while at Alexandra House. The management and all staff did everything they could to ensure his comfort during his last days.
My husband was cared for with the utmost skill and compassion while at Alexandra House. The management and all staff did everything they could to ensure his comfort during his last days.
Thankyou for your lovely feedback it was a pleasure to care for your husband .
Thank you so much to all the team at Alexandra House for caring and looking after my Mum during her recent 2 week short term stay. At 98 my Mum had never been in a Care Hime situation before and was quite anxious before staying at the home. I have wholehearted praise for the care, love and support...
Thank you so much to all the team at Alexandra House for caring and looking after my Mum during her recent 2 week short term stay. At 98 my Mum had never been in a Care Hime situation before and was quite anxious before staying at the home. I have wholehearted praise for the care, love and support that she has received. She herself had no complaints whatsoever about her stay. She found the staff very helpful and supportive, nice food with a varied menu and stayed in a lovely newly refurbished room. As her son, l too had the comfort that she was being very well looked after during my holiday break. Highly recommend.
Thank you so much for your kind words Barry. It was a joy to have mum stay with us and please get in touch if we can help in the future.
I am very happy at Alexandra House with the care and support I receive. I have lived here for 4 years now and I am very satisfied.
I am very happy at Alexandra House with the care and support I receive. I have lived here for 4 years now and I am very satisfied.
Thank you for your kind words J P. We are so pleased to hear that you are happy with the care and support you receive. It's wonderful to know that after four years, you continue to feel satisfied and comfortable living here. Your feedback means a great deal to our team and I'll be sure to pass it on.
I visit my aunt, and my late mother was here, and I found that the staff etc. have been excellent in their care.
I visit my aunt, and my late mother was here, and I found that the staff etc. have been excellent in their care.
Thank you so much for your kind words Barry. We are really grateful that you have taken the time to share your experience. It means a lot to know that both your aunt and your mother received excellent care and support from our team. I will make sure that your feedback is shared with all the staff here.
Lovely, friendly staff who take care of mum and treat her with dignity and respect. My only concern is that mum has had several falls and has been left to go upstairs alone via the stairs when she is vulnerable to falls, and she has had previous falls and has had previous falls and breaks - we know...
Lovely, friendly staff who take care of mum and treat her with dignity and respect. My only concern is that mum has had several falls and has been left to go upstairs alone via the stairs when she is vulnerable to falls, and she has had previous falls and has had previous falls and breaks - we know she is a wanderer, and this is our concern.
Thank you so much for your kind words and for recognising the care and dignity our team provides to your mum. Her safety and wellbeing are always our top priority. We ensure she is always accompanied and supported with her movement around the home. We truly value your input and are already in...
Thank you so much for your kind words and for recognising the care and dignity our team provides to your mum. Her safety and wellbeing are always our top priority. We ensure she is always accompanied and supported with her movement around the home. We truly value your input and are already in discussion with you about the possibility of moving her to a ground-floor room to make things easier and reduce unnecessary movement. Please be assured that your mum is never left to wander alone and we have implemented addition safety provisions to alert staff of movement; our dedicated team are always present to ensure that all residents are safe and cared for.
My father, felt not only cared for but also loved from the moment he arrived at Alexandra House in Ludlow. As the months passed, the care, compassion and skill of the carers there gave him a quality of life he could never have enjoyed in his own home. He made friends, played games, started walking...
In his last weeks, the skill, care and kindness shown to him - and me, his only daughter - was truly magnificent and brought great solace and comfort to us both. When the time comes, I hope Alexandra House will find a room for me!
Thank you for sharing your feedback R S. As a team, we are delighted that you were happy with the care and support dad received with us.
Alexandra House provided an immaculate room for a terminally ill friend of mine at very short notice at a weekend. He was cared for by the owner and her team with great kindness and skill. They accessed urgent medical advice in the small hours of Sunday night, and sat quietly with my friend as he...
I have over many years seen multiple Care Homes and Nursing Homes, and I unhesitatingly recommend Alexandra House for their dedication and humanity, in pleasant settings.
Pleasant, homely atmosphere. Friendly, caring staff and management.
Well maintained building.
Convenient central location.
Free visiting, no specific times.
Family and friends made welcome.
Pleasant, homely atmosphere. Friendly, caring staff and management.
Well maintained building.
Convenient central location.
Free visiting, no specific times.
Family and friends made welcome.
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Joanne has worked in social care for the past 38 years. Working her way up from a carer to a Level 5 in Leadership and Management in Adult Social...
Joanne has worked in social care for the past 38 years. Working her way up from a carer to a Level 5 in Leadership and Management in Adult Social Care. Her areas of responsibility are medication management, IPC, rotas and staff wellbeing. She has been in the management role at Alexandra House for the last 9 years, but has worked at the home for 13 years, overseeing many changes and developments. She has progressed in her career at Alexandra House, which has allowed her to now be in a managerial role, which she sees as a privilege.
She has lived in Ludlow all of her life and raised four children. Her interests are family, reading and socialising with family and friends. She is excited about the plans for the future at Alexandra House and is looking forward to playing a part in these.
Abigail has worked in Social Care for 20 years, gaining a passion for training and development. She completed the TAQA Assessor qualification in 2015...
Abigail has worked in Social Care for 20 years, gaining a passion for training and development. She completed the TAQA Assessor qualification in 2015 and has delivered RQF Level 2, 3 and 4 Diplomas in Adult Social Care at Alexandra House, whilst attending regular Standardisation meetings to maintain knowledge and support delivery. She believes in training and development that exceeds mandatory requirements as it enables a positive and ambitious workforce, staff retention and a high level of quality care.
Her Level 3 Training and Education qualification has championed a robust induction process and the delivery of The Care Certificate for all new employees. Following on from this, she completed her RQF Level 5 in Leading and Managing in Adult Care, progressing her into a managerial role.
She has three children and enjoys spending time with her family
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
There are 18 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra House to verify any information. View our terms and conditions. Alexandra House has an Enhanced Service -what an Enhanced Service includes.