Care Home Owned by My Choice Healthcare in Carmarthenshire

had a choice of a number of homes to admit my friend into, I am completely satisfied that this is the best choice I could have made, seeing she has dementia and I am delighted at the care she is receiving.

of concern relating to his care or input from other professionals. I feel he is safe at all times.

intervention if needed .
As a family member I feel very welcome to visit and able to chat with staff about any concerns if they arise .
All staff at Towy castle ,housekeeping , laundry, maintenance and catering show the same level of care to the residence and commitment to their role .
The residence enjoy visits from local nursery and various entertainers who will encourage everyone to have fun with music .
Mother and I feel fortunate to have found such a lovely care home in stunning grounds.

recommend this facility highly enough.
The team were also fantastic at communicating with me and my wife too who live in the SE of England and could only visit spasmodically.
You are all a great credit to your company.

of activities and entertainment. And she loved her trips out on the bus especially if ice cream was involved! The home and Mum's room was always spotlessly clean, her own sheets on her bed and her clothes carefully washed and put away. The food was fantastic - mum put on weight that she desperately needed- and staff were always happy to make alternatives if needed.
The care she received in the last week was exceptional and the family were welcomed with tea and biscuits and a shoulder to cry on. Our only regret is that Mum didn't have longer living at the Castle!

they would take good care of Mum for the duration of her stay. First evening she was very annoyed that I had left her there! On my 1st visit she had settled really well, thought the staff were really lovely, she knew a few of the residents and all was fine. She was much calmer and was enjoying her stay. The philosophy of the home is that the care of the individual is the number one priority and that each resident should be treated with dignity and respect and this is exactly the experience/ care mum was given. The Care staff were always cheerful and helpful. The standard of care was exceptional and the management team are excellent. Mum is now on the waiting list to reside there.

me at all times. It is very important that I'm updated at all times. The carers are outstanding. Thank you all so much. The food is lovely especially the pudding as gramps has a sweet tooth. The home is clean and has fantastic views. You have a lovely welcome by all. The operational manager is very approachable.
Thank you all. My gramps is comfortable and happy.

task. Diolch o galon am roi tawelwch meddwl i ni.

the home for a visit.

the way the staff, at all levels, treat my dad with respect and dignity is fantastic. He is very happy and that is down to the exceptional care he gets. Final point, the activities that they undertake are fantastic, it's a long day if you're just sitting around, the activities injected break up the day and are very much enjoyed.

the view.

to be more independent. My mum really enjoys a lot of the activities especially trips out. If I have any concerns regarding my mum, I have no worries about approaching the staff as they are always willing to listen. I am so glad my mum is in Towy Castle, it gives me peace of mind that she is properly cared for.

staff involved. Care at the home is second to none and as relatives we are always made to feel so welcome. Our family member has had a new 'lease of life' since she arrived in April. Cannot thank staff enough for their support to us all.

room was clean and tidy. We can't thank the staff enough for everything they did.