Uplands Arms, Uplands, Carmarthen SA32 8DY
A beautifully converted 18th Century mansion, Towy Castle Care Home is situated in 3 acres of private grounds surrounded by amazing views of the Towy estuary.
The family run home provides a range of flexible and tailored care packages for both long-term residential care and day care. In addition, a purpose built specialist dementia care unit was also added to the home in 2012. Staff at the home are well trained and qualified and aim to provide the highest quality of individual based care treating each resident with dignity and respect.
The residential unit comprises of high quality accommodation that has been modernised and designed to provide a homely, secure and happy environment with beautiful rooms and stunning communal spaces. All rooms are en-suite and have a nurse-call system in place, alongside television and telephone points. Residents can benefit from a range of facilities and services such as a cinema room, hair salon and laundry service, and they have the option to participate in regular activities and concerts within the home. Delicious home cooked meals are prepared daily using fresh local produce.
The newly built dementia units provide specialist care in a carefully designed friendly and homely environment for up to twenty residents. Each unit hosts a range of dementia-friendly facilities and also includes an outside sensory garden. All rooms are spacious and tastefully furnished and include a wet-room, nurse-call system, wall mounted television and fitted wardrobes.
For people who would like to try out the services and facilities at Towy Castle or would just like a bit of company and social interaction, the Day Care Centre offers a friendly setting where individuals can enjoy a two-course meal and a dinner. Transport is provided.
Owner: Mr & Mrs R H Davis
Person in charge: Mr & Mrs R H Davis (Owners)
Local Authority / Social Services: Carmarthenshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Non-smoking. Ages 65+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 50
Shared Rooms: 5
Rooms with ensuite WC: 55
Facilities & Services: Day Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on Towy Castle Care Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Towy Castle Care Home has a Review Score of 8.1 (8.083)
The Review Score of 8.1 (maximum of 10) for Towy Castle Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Towy Castle Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Towy Castle Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.083 Points relating to the number of positive Reviews for Towy Castle Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Dee T (Daughter of Resident) on Wednesday 1 November 2017. Relates to October 2017.
My mother had been a resident of Towy Castle Dementia Unit for over four years. I cannot praise the staff enough, for the exceptionally high standard of care that was shown towards my mother, myself, our family and friends who have visited over the years. My sister and I recently stayed with our mother during the last few days of her life. We were totally overwhelmed by the genuine love, compassion and support received during this time by everyone on the team, from management to housekeeping.
My father-in-law, at 91, also came to live in Towy Castle at the beginning of the year. After an initial settling in period, he absolutely loved this new chapter in his life. He was so happy and would adore teasing staff with his quick wit and twinkle in his eye. Recently he too died, following a short illness. Staff were genuinely affected by his death. What more could anyone want, than to know that their loved one is having the very best in care? Towy Castle provides just such a service.
How likely would you be to recommend Towy Castle Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Towy Castle Care Home
There are currently no Care Home Idol entrants who have performed at Towy Castle Care Home