






A beautifully converted 18th Century mansion, Towy Castle Care Home is situated in 3 acres of private grounds surrounded by amazing views of the Towy estuary.
The family run home provides a range of flexible and tailored care packages for both long-term residential care and day care. In addition, a purpose built specialist dementia care unit was also added to the home in 2012. Staff at the home are well...
Care Provided by Towy Castle Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Towy Castle Care Home for full pricing details and T&Cs.
Contact Towy Castle Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- My Choice Healthcare
- Private Owned
Person in charge
- Sandra Malpeli(Executive Director of Operations - Wales)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (4)
Visiting
- The home is open to visitors all day for those who want to spend time with residents. Please try to avoid meal times where possible for the comfort of the residents. Security check on arrival, sign visitors book, visiting hours from 10.30am-7.30pm. Pre-booking required for log cabin and cafe.
Parking
- Parking available on site
Towy Castle Care Home Reviews (102)
Towy Castle Care Home has a Review Score of 9.7 (9.660) out of 10, based on 16 reviews in the last 2 years.
Over all time Towy Castle Care Home has 102 reviews.
Welcoming and attentive staff who have our Mother's best interests foremost. The home is managed to a very high standard and is situated in a beautiful part of Carmarthenshire with extensive views. We always enjoy visiting and content that our mother is happy in the moment, we leave knowing that she is very well cared for.
Providing compassionate, person-centred care in...
Staff and kind and listen and respond appropriately to family concerns and/or requests. Manager is accessible and approachable. Lovely environment and accommodation. Very good communication to family
Many Thanks for your kind words I will pass your comments to the staff
The entertainment keeps him engaged, he loves music, singalongs and visits from the local nursery children.
Thank you
If there is an issue I get a phone call from the Office to discuss the plan and confirm what actions are already in place. It is great peace of mind.
Thank you for your kind words and for sharing your experience of Towy Castle Residential Home which will be shared with our team. Thank you
All the staff from cleaners to managers are outstandingly friendly, polite and helpful. The staff welcome visitors and I feel actively encourage visitors at all times. The staff make time to talk to the residents and follow through on any issues. Any queries by relatives are answered and requests acted upon as soon as possible. The building is always kept warm and very clean. Towy Castle managers have a good rapport with the G.P. surgeries and associated health visitors.
Many Thanks for your Kind comments, It is lovely for staff to have such positive comments as they work so hard and always try their hardest to ensure that everyone is warm , happy and well cared for
Always greeted with a smile and warm welcome from these wonderful staff .
Lovely home made food and a varied menu to suit everyone's tastes.
Activities to participate in or not as you so chose .
But most of all company , care and compassion at all times of day and night .
Some rooms have the best views in the county !
We always try to ensure that each and every resident is looked after in a person centred way ensuring that all needs are met with compassion
The management are very friendly and know the individual residents by name and take a personal interest in their care needs.
Being conversant with a number of other carehomes due to having had friends and family in them, Towy Castle with it's beautiful landscape surroundings and high standard of care, is number one on my list of care facilities in the area. Long may the standards continue
We are very lucky at Towy Castle to have such a beautiful home with wonderful staff who go above and beyond
Your Friend is a big part of our Towy Family
Thankyou
Sue
I am especially impressed by the brilliant entertainment program. The variety, creativity, and effort that goes into the activities make a real difference to residents' quality of life. It is heartening to see so much joy, engagement, and laughter encouraged every day.
Please pass on my thanks to the entire team for the outstanding work they do. Your commitment creates a warm, supportive, and uplifting environment, and it does not go unnoticed.
With sincere thanks and appreciation.
We are very lucky at Towy to have such a wonderful team of staff who are very compassionate and feel that our residents are part of our family.
Dad is a wonderful character and always lights up the room especially during entertainment sessions.
Dad is...
My mum has been here for nearly 3 years and is receiving good care. The staff are excelent and always make me feel welcomed when I visit.
Mum has been with us for a long time, our staff are very fond of her and she is a big part of our family
In our experience I have found the staff to kind and caring taking the time to get to know her individual needs, likes and dislikes . Mother is treated dignity and respect .
The staff are quick to recognise and respond to any illness with timely medical intervention if needed .
As a family member I feel very welcome to visit and able to chat with staff about any concerns if they arise .
All staff at Towy castle ,housekeeping , laundry, maintenance and catering show the same level of care to the residence and commitment to their role .
The residence enjoy visits from local nursery and various entertainers who will encourage everyone to have fun with music .
Mother and I feel fortunate to have found such a lovely care home in stunning grounds.
We always strive to achieve the best levels of personalised care and support for all our families
He was very happy there. Well cared for and treated with respect.
The home is excellent
Many thanks for your kind words. He was a big part of the Towy family and he will be sorely missed
Everyone was so very nice and kind and the staff worked very hard to take care of everyone including the supporting family.
Diolch yn fawr.
Many thanks for your kind words HelenIt was a pleasure to look after your mum and we would love to see her again in the future if needs needs further care or respite
She leaves to go back home much recovered from her hospital stay at Christmas and we cannot recommend this facility highly enough.
The team were also fantastic at communicating with me and my wife too who live in the SE of England and could only visit spasmodically.
You are all a great credit to your company.
Many thanks for the lovely comments. Your mum was a pleasure to look after and we are missing her very much. We will always welcome her back with open arms
The care she received in the last week was exceptional and the family were welcomed with tea and biscuits and a shoulder to cry on. Our only regret is that Mum didn't have longer living at the Castle!
Many thanks Naomi for your kind words. Mum was a big part of our community and is sorely missed by all the staff here, she always had a cheeky grin and a really lovely nature. Thanks again
My mum was booked into Towy Castle for 4 weeks for respite whilst adaptations were being carried out at our bungalow. Mum is living with dementia and getting her to accept that she was going to be away from home for 4 weeks was definitely going to be problematic. I had to put my trust in the staff that they would take good care of Mum for the duration of her stay. First evening she was very annoyed that I had left her there! On my 1st visit she had settled really well, thought the staff were really lovely, she knew a few of the residents and all was fine. She was much calmer and was enjoying her stay. The philosophy of the home is that the care of the individual is the number one priority and that each resident should be treated with dignity and respect and this is exactly the experience/ care mum was given. The Care staff were always cheerful and helpful. The standard of care was exceptional and the management team are excellent. Mum is now on the waiting list to reside there.
My mother has been in Towy Castle for almost three years and has received excellent care during this time. The staff treat her with respect and dignity and I'm very grateful to them. It's always a pleasure visiting her and seeing her happy and content. Thank you to all the amazing staff.
Thank you all. My gramps is comfortable and happy.
Mae Mam yn cael y gofal gorau posib yng Nghartref Towy Castle ac rydym ni, ei theulu, yn fodlon iawn ar bob agwedd ar y gofal hwnnw. The caring attitude of the staff is impressive. Indeed, whenever a health problem occurs, the staff are prepared to go the second mile. Improving excellence is a difficult task. Diolch o galon am roi tawelwch meddwl i ni.
Diolch yn fawr am eich arolwg, Llyr.Mae'n bleser i ni gallu gofalu am Mam. It is so lovely that you took the time to share these kinds of words with us, which will be shared with the Team - and I know that they will be both delighted and grateful to receive these. Diolch yn fawr.
My Auntie has been in Towy Castle for a few years. I am very happy with the care she has been getting and is still continuing getting to this very day. The staff are amazing and so dedicated to their work. If there are any issues they will ring to update me on things. It's always a pleasure going to the home for a visit.
Thank you for your kind words and for sharing your experience of Towy Castle Residential Home which will be shared with our team. Thank you.
In my 46-year career as a senior nurse, I feel that Towy Castle is the best I have seen; the care and compassion by the staff and the cleanliness and quality of the environment is exceptional. Mam was here for four years and I truly cannot thank the team enough for caring for her. Let's also not forget the view.
Thank you for your kind words which are based on both your personal experience of the home, and professional background. Your feedback is shared with the team - Thank you! And I couldn't agree more, the views are amazing!
Bed Vacancies
2 Bed Vacancies
Posted: 28 July 2026Elderly/Dementia Care
News (2) & Events (0)
- 21 Aug 2025
We make regular visits to the Community and will report on upcoming visits as and when they are arranged - especially on our dedicated Facebook page. An example of our...
- 21 Aug 2025
What a great afternoon with Carl Bryant's Music for Health! The residents enjoyed a sing-song and loved playing with all the instruments. A great time was had by all -...
There are no upcoming events for Towy Castle Care Home.
Awards / Recognitions (4)
- 31 Jan 2025Recipient: Towy Castle Care Home
- 31 Jan 2024Recipient: Towy Castle Care Home
- 28 Feb 2020Recipient: Towy Castle Care Home
Accreditations
There are no accreditations posted yet for Towy Castle Care Home.
Meet the Team (1)

I grew up in Ferryside, just 10 minutes down the road, and have always had a passion for caring for others. I originally wanted to train as a nurse, but found my calling working with the elderly, where I can make a real difference every day.
As Care Coordinator, my role is to oversee the health and well-being of our residents. I check on each resident daily, liaise with district nurses, arrange and accompany residents to appointments, and provide one-to-one support when needed. I also help with the organisation of home care, making sure everything runs smoothly.
What I enjoy most about my job is getting to know each resident personally – spending time with them, building relationships, and helping them feel truly at home. Working with the staff team feels like being part of a family, and together we create a warm, homely environment with beautiful views that everyone can enjoy.
I am currently completing my Level in Leadership and Management in Social Care, which is helping me to grow and develop in my role.
My goal is to ensure all our residents receive the very best support, feel happy, and know they are always well looked after.
Frequently Asked Questions about Towy Castle Care Home
What types of Care is Towy Castle Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Towy Castle Care Home have?
There are 53 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Towy Castle Care Home?
Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Towy Castle Care Home to the centre of Carmarthen?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Towy Castle Care Home to verify any information. View our terms and conditions. Towy Castle Care Home has an Enhanced Service -more info.