






A beautifully converted 18th Century mansion, Towy Castle Care Home is situated in 3 acres of private grounds surrounded by amazing views of the Towy estuary.
The family run home provides a range of flexible and tailored care packages for both long-term residential care and day care. In addition, a purpose built specialist dementia care unit was also added to the home in 2012. Staff at the home are well...
Care Provided by Towy Castle Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Towy Castle Care Home for full pricing details and T&Cs.
Contact Towy Castle Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- My Choice Healthcare
- Private Owned
Person in charge
- Sandra Malpeli (Executive Director of Operations - Wales)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (4)
Visiting
- The home is open to visitors all day for those who want to spend time with residents. Please try to avoid meal times where possible for the comfort of the residents. Security check on arrival, sign visitors book, visiting hours from 10.30am-7.30pm. Pre-booking required for log cabin and cafe.
Parking
- Parking available on site
Towy Castle Care Home Reviews (103)
Towy Castle Care Home has a Review Score of 9.6 (9.597) out of 10, based on 15 reviews in the last 2 years.
Over all time Towy Castle Care Home has 103 reviews.
Towy Castle was our first choice following extensive research. Mum settled in well and was contended having staff that were very friendly, thoughtful and caring. Standards at the home were high and during every visit, the impression was that there was a cooperate ethos of a professional caring service. We knew we made the correct choice as Towy Castle exceeded all our expectations.
During our darkest moment the compassion and support provided to us as a family, by both management and staff, supported Mum to pass away peacefully and with dignity.
Thanks to everyone involved at Towy Castle.
A very caring and professional environment. Staff do care and standards are maintained at a high level.
The home itself is modern, clean and spacious. Staff are very caring, helpful and keep residents clean and tidy. There is an in-house hairdresser, varied activities and outings. I am so grateful that my mother is happy and I can visit every week.
Mum's first language is Welsh and the Welsh speaking staff have undoubtedly helped her settle. Her illness is a first for our family (and hopefully the last) but Towy Castle has lived up to its reputation for quality and care.
Thank you.
Very helpful to visitors.
Towy Castle Care Home is extremely good for my mother, she is very comfortable and happy. I know that my mum can be very stubborn at times but the carers in the home know exactly how to please her. She is well cared for and has frequent visits from the doctor to make sure everything is well.
Towy Castle Care Home is set in beautiful surroundings, overlooking the estuary and has beautiful grounds. The interior has character and is tastefully decorated with vases of flowers and pictures. The staff are always friendly, caring and polite. There are daily activities that are imaginative and creative. My aunt has improved in appearance and cognitive ability since she has been there.
As a family, we are very happy with the care and assistance given to my father. Well run and is a warm and welcoming place. The compassion and concern shown to my father and to us as a family is genuine.
The care provided went far beyond what one would expect of a care home. The staff were not just friendly, they showed a genuine concern for the welfare of my terminally ill sister. Though not a hospice, the care provided was excellent.
We also wanted a care home that provided simulative daily activities, thereby enhancing residents' quality of life. Decent food, good quality accommodation was expected as was an accommodating attitude towards family requests and wishes.
We viewed half a dozen or so potentially suitable homes but none struck the balance we were seeking until we visited Towy Castle. Ultimately, I would never consider putting my mother into a care facility that didn't meet our family's demanding standards. Thus far, Towy Castle has met and in some instances, exceeded our expectations.
My mother was a resident at Towy Castle Care Home for two years. Words cannot express our gratitude for their care. They ensured that my mother kept her dignity even though she was highly dependent on the staff for her daily well-being. The staff care about individuals. They care about families. There is a wonderful welcome anytime you visit.
I would like to express my sincere appreciation for the staff at Towy Castle Care Home. My mother has been a resident there for the past two and a half years, and she could not have been better looked after. Her bedroom is kept very clean and tidy; nothing is too much trouble for the very professional and caring staff, she only has to ask and it is done; and my mother is entirely satisfied with the meals provided. The home also went to a lot of trouble recently to provide a 103rd birthday tea for my mother and some friends. I would thoroughly recommend Towy Castle to anyone.
Very caring, kind and attentive staff. Enthusiastic and thoughtful activities for residents. Different lounges to relax and socialise. Management is reactive and willing to help or advise.
Excellent very clean and always fresh. The staff are very helpful and friendly. Feels like a second home. Beautiful setting.
We visited a number of care homes as we were looking for a suitable place for my mother. Towy Castle was by far our choice as everything from the management, staff and general well being of the residents was apparent from the first visit. My mother has now been there for about two years and is extremely happy in her new home.
Very pleased with the care at Towy Castle. Staff are extremely good. They are always pleasant and helpful. Can't fault the level of care, myself and my sister are very satisfied with the home and the whole family will recommend the home to everyone.
Not enough chairs for visitors beside relative therefore if more than 2 visitors - no room.
Visitors room had catered for this!
Friendly, caring team who are thoughtful and interact well with the residents. It is personalised care enabled by the smaller sized dementia unit. The environment looks welcoming, both inside and out and the decor is of a good standard. Improvements would include more proactivity in relation to access to mainstream healthcare outside the home (although this has improved hugely recently which we appreciate) and more evidence of activities for those in the dementia unit. We appreciate this is challenging. Food seems good.
Towy Castle is an excellent establishment. We researched about 100 care homes and visited about 30. Towy Castle was clearly the best and we have not been disappointed. The staff really do care; from owner, managers, nurses, cook, care assistants to cleaners. Their concerns are genuine and they always have time for both residents and visitors. You are always made to feel welcome at whatever time of day you visit and everything is always clean, efficient and friendly, with happy contented residents. The resident/staff ratio is amazing and we would have no hesitation in recommending Towy Castle Care Home to anybody.
The location in the Towy Valley is peaceful. The quality of rooms, facilities, meals are all good. The nursing staff are respectful and build personal relationships with the residents.
The weekly external trips and internal events organised are all stimulating and important given my mother’s condition. The range and variety of events are beyond our expectations and really differentiate Towy Castle from other Care Homes. The administration staff were very efficient and supportive during admission and have been subsequently. I would specifically mention the quality of support our family were given by the administration team during a very stressful and drawn out Social Services engagement to decide on entry to full-time care.
I would commend Towy Castle to families looking for a quality Care Home for their loved ones.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 21 Aug 2025
We make regular visits to the Community and will report on upcoming visits as and when they are arranged - especially on our dedicated Facebook page. An example of our...
- 21 Aug 2025
What a great afternoon with Carl Bryant's Music for Health! The residents enjoyed a sing-song and loved playing with all the instruments. A great time was had by all -...
There are no upcoming events for Towy Castle Care Home.
Awards / Recognitions (4)
- 31 Jan 2025Recipient: Towy Castle Care Home
- 31 Jan 2024Recipient: Towy Castle Care Home
- 28 Feb 2020Recipient: Towy Castle Care Home
Accreditations
There are no accreditations posted yet for Towy Castle Care Home.
Meet the Team (1)

Kelly qualified as a Registered Nurse in 2012 after completing her nursing degree in Bristol. She began her career in the private nursing home sector, gaining valuable experience with providers including Bupa Healthcare, Methodist Housing Association and Brighterkind.
In 2017, Kelly moved to Wales and joined Leonard Cheshire Disability as a nurse within a 20-bedded service supporting younger adults with learning disabilities and acquired brain injuries. During her seven years with the organisation, she progressed to Deputy Manager and became Lead Nurse for tracheostomy care and 24-hour ventilation. She also developed extensive skills and knowledge in the management of artificial feeding and epilepsy.
More recently, Kelly held a Deputy Manager position with Barchester Healthcare, supporting the Home Manager with the day-to-day running of the service while continuing to undertake clinical nursing responsibilities.
With a broad range of experience in general nursing, dementia care, learning disabilities and leadership, Kelly is passionate about supporting teams to deliver high-quality, person-centred care. She believes in creating an environment where staff feel valued, confident and well equipped to provide the best possible care, enabling residents to live fulfilling lives and maintain strong connections with their families.
Kelly has recently joined My Choice Healthcare as Service Improvement Manager for the South West Wales region, where she is using her extensive clinical, leadership and management experience to drive quality, consistency and continuous service improvement across the organisation.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Towy Castle Care Home to verify any information. View our terms and conditions. Towy Castle Care Home has an Enhanced Service -more info.