






A beautifully converted 18th Century mansion, Towy Castle Care Home is situated in 3 acres of private grounds surrounded by amazing views of the Towy estuary.
The family run home provides a range of flexible and tailored care packages for both long-term residential care and day care. In addition, a purpose built specialist dementia care unit was also added to the home in 2012. Staff at the home are well...
Care Provided by Towy Castle Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Towy Castle Care Home for full pricing details and T&Cs.
Contact Towy Castle Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- My Choice Healthcare
- Private Owned
Person in charge
- Sandra Malpeli (Executive Director of Operations - Wales)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (4)
Visiting
- The home is open to visitors all day for those who want to spend time with residents. Please try to avoid meal times where possible for the comfort of the residents. Security check on arrival, sign visitors book, visiting hours from 10.30am-7.30pm. Pre-booking required for log cabin and cafe.
Parking
- Parking available on site
Towy Castle Care Home Reviews (103)
Towy Castle Care Home has a Review Score of 9.6 (9.597) out of 10, based on 15 reviews in the last 2 years.
Over all time Towy Castle Care Home has 103 reviews.
All good. Staff friendly and helpful. Care seems to be good. Not had the experience of other homes, but they are doing their best in the current circumstances. Hope things can improve in the summer, outdoor activities etc
As a family, we reviewed the Care home options in detail, including site visits and scoring each option with assessment criteria. Towy Castle was without any doubt, the Care Home of choice in every respect. Mum moved effortlessly into Towy Castle, during difficult COVID times, and was settled immediately into a beautiful room overlooking the estuary. Later, Mum requested, for convenience, to move to the ground floor which was arranged as soon as a room became available. We visited Mum routinely and the staff ensured that Mum received the best possible visitation facilities, under the ever-changing and restrictive COVID conditions, which were respected continuously. I cannot say in words how reassured we all were to know that Mum was receiving the best possible care. If there is one thing that characterises Towy Castle it is the 'culture' that exists throughout the Team. If I may, I would like to mention the manager and her assistant as outstanding members of the Management Team.
What a lovely homely place Towy Castle is, in a stunning location that enhances the whole experience for my mother, who has been a resident for a couple of months and has settled in wonderfully. The whole team have been supportive and sensitive to her needs, often going above and beyond to ensure that she is happy. All the team respond positively to ensure that she gets the best possible help and that her needs are fully met. We are delighted to have found Towy Castle and to have become part of the Towy Castle extended family and we look forward to a long and happy association.
From the very very first contact by telephone with Towy Castle I was so very, very impressed - the support, kindness, professionalism and above all dignity and understanding of service users needs, and support to family members, well it's second to none. If I had to give them marks out of 10 for best care home ever I would give them 12. This unwavering unconditional support of myself and my mother continues every single day. Nothing is too much trouble. Furthermore, if I ask for something for my mum, it's done immediately - the staff, right from housekeeping to carers and then manager and owners, absolutely bend over backwards. My mum is so well looked after, she is so happy there. The home is in unrivalled countryside with fabulous views - it's like being in a 5 star luxury hotel being at Towy Castle. In addition, it's spotlessly clean and the interior and decor are gorgeous. This care home, staff etc exceeded and continues to exceed all my expectations. So marks out of 10 would be 12.
Wow Helen, thank you for your very kind review, that has really made my day! We will certainly do our best to make sure that both you and your mum remain happy at Towy Castle. I will share with the staff- I am sure they will really appreciate this.
The period since March 2020 has been very difficult from a visiting point of view but the home has been very successful in keeping all residents free from Covid. They have also provided a comfortable cabin for us to visit our loved ones in a safe environment.
Unfortunately she passed away after only being in the new home for 10 weeks.
My lovely uncle was a resident at Towy Castle for nearly two years. He settled well and took part in lots of activities that were well adapted for the residents. The best part for me was they sent lots of photos that I could see how happy he was.
My mother was at this home for seven years and the previous two years for the day. I could not have asked for better. She was very happy, well fed and always clean and tidy. The staff are out of this world, they are so kind to my mother and also to me and other members of my family. My mother died there a few days ago. I can only thank them for all they did for her.
My mother-in-law was at Towy Castle for almost a year until she passed away. She has nothing but praise for the care and attention she received and settled well in the care home. As a family, we were always treated with kindness and consideration. She could not have been in a better place for the last years of her life.
In the five years, my father was at Towy Castle, he was treated with the utmost respect by staff and management. As a family, we were glad that he was safe, well looked after in comfortable surroundings. We are very grateful for the care he received.
The setting is outstanding, and the cleanliness of the care home is incredible; all bedrooms, shower rooms and toilets are spotlessly clean. Meals are superb, and a menu placed on a board daily. I would recommend Towy Castle Care Home to anyone. They made my mums final years so happy. Thank you, Towy Castle.
Thank you for your very kind review; I will pass this on to the staff.
My mother received excellent care at Towy Castle from the day she arrived. The staff have offered expert, compassionate and appropriate service at all times, providing residents with a very high quality of life, even during the difficult and uncertain days of the coronavirus pandemic. Few homes can boast the breathtaking views that Towy Castle has. I have been very impressed with the way in which the home has kept residents safe and well, whilst allowing family and friends to stay in touch and visit in a Covid-secure way, as allowed by government regulations. I am sure that if circumstances had allowed, the range of activities offered would have been greater - and so my 'good' rating (rather than 'excellent') reflects restrictions beyond the home's control rather than any failings from the staff. Having Welsh-speaking staff has been an added bonus so that residents can communicate in the language of their choice. Sincere thanks for all that they have done and continue to do. Diolch yn fawr. (Thank you very much)
Thank you very much for the very kind review, we will share this with all the staff.
Food we think is a little too modern for elderly people.
Have dealt with the COVID19 very well so far and have tried to comfort the residents in such difficult times.
Mum came to Towy Castle due to her inability to cope at home. She had stopped going out and was losing her way/independence. Due to the home's positive atmosphere and friendly and helpful staff, Mum has come out of her shell. She seems to enjoy all the various activities and loves exploring the local amenities. This has helped reverse her decline and gave my mum a new lease of life. She is happier, positive and often laughing. I would definitely recommend this home as the care is excellent and staff are always helpful and supportive.
Dad suffers from Alzheimer's and moved into Towy Castle in February 2019 after having home live-in care. The care and service performed here has reduced his anxiety significantly, he's happier with the support of all the staff than at home and his Alzheimers' has stabilised. He regularly says that he's happy here and all the staff at Towy Castle take a genuine interest in his well-being. He's busy with activities in the home as well as regular visits outside as well. He participates in most of the activities and feels well cared for by the team. We are therefore very happy with the caring approach taken by the team here. We are so pleased with the care taken by the home.
The reason I'm most impressed with is the activities. Every week there is a packed diary of events to suit everyone. There are varied in house activities such as chair yoga, singing, crafting, visiting entertainment. Also, therapy pets visit. A range of trips to local concerts, cafes and Ty-Golau are among some of the jaunts arranged.
Towy Castle has a social media page showing all the activities that happen so that relatives can see their loved ones enjoying life at Towy Castle.
We are very satisfied with Mum's care.
Having visited and viewed many care homes, this was and without doubt is the best. Beautiful building, fantastic outlook, clean and airy, a great bunch of staff and easy access to family and visitors at any time.
Peace of mind that my aunt is cared for with total dignity and respect.
The care home with its professional management team, dedicated staff and overall facilities available is highly recommended for anyone considering a care home for their loved ones.
I have found the staff extremely helpful and very considerate. The home is very clean and tidy and the gardens look beautiful.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 21 Aug 2025
We make regular visits to the Community and will report on upcoming visits as and when they are arranged - especially on our dedicated Facebook page. An example of our...
- 21 Aug 2025
What a great afternoon with Carl Bryant's Music for Health! The residents enjoyed a sing-song and loved playing with all the instruments. A great time was had by all -...
There are no upcoming events for Towy Castle Care Home.
Awards / Recognitions (4)
- 31 Jan 2025Recipient: Towy Castle Care Home
- 31 Jan 2024Recipient: Towy Castle Care Home
- 28 Feb 2020Recipient: Towy Castle Care Home
Accreditations
There are no accreditations posted yet for Towy Castle Care Home.
Meet the Team (1)

Kelly qualified as a Registered Nurse in 2012 after completing her nursing degree in Bristol. She began her career in the private nursing home sector, gaining valuable experience with providers including Bupa Healthcare, Methodist Housing Association and Brighterkind.
In 2017, Kelly moved to Wales and joined Leonard Cheshire Disability as a nurse within a 20-bedded service supporting younger adults with learning disabilities and acquired brain injuries. During her seven years with the organisation, she progressed to Deputy Manager and became Lead Nurse for tracheostomy care and 24-hour ventilation. She also developed extensive skills and knowledge in the management of artificial feeding and epilepsy.
More recently, Kelly held a Deputy Manager position with Barchester Healthcare, supporting the Home Manager with the day-to-day running of the service while continuing to undertake clinical nursing responsibilities.
With a broad range of experience in general nursing, dementia care, learning disabilities and leadership, Kelly is passionate about supporting teams to deliver high-quality, person-centred care. She believes in creating an environment where staff feel valued, confident and well equipped to provide the best possible care, enabling residents to live fulfilling lives and maintain strong connections with their families.
Kelly has recently joined My Choice Healthcare as Service Improvement Manager for the South West Wales region, where she is using her extensive clinical, leadership and management experience to drive quality, consistency and continuous service improvement across the organisation.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Towy Castle Care Home to verify any information. View our terms and conditions. Towy Castle Care Home has an Enhanced Service -more info.