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The family run home provides a range of flexible and tailored care packages for both long-term residential care and day care. In addition, a purpose built specialist dementia care unit was also added to the home in 2012. Staff at the home are well...
Care Provided by Towy Castle Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Towy Castle Care Home for full pricing details and T&Cs.
Contact Towy Castle Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- My Choice Healthcare
- Private Owned
Person in charge
- Sandra Malpeli (Executive Director of Operations - Wales)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (4)
Visiting
- The home is open to visitors all day for those who want to spend time with residents. Please try to avoid meal times where possible for the comfort of the residents. Security check on arrival, sign visitors book, visiting hours from 10.30am-7.30pm. Pre-booking required for log cabin and cafe.
Parking
- Parking available on site
Towy Castle Care Home Reviews (103)
Towy Castle Care Home has a Review Score of 9.6 (9.597) out of 10, based on 15 reviews in the last 2 years.
Over all time Towy Castle Care Home has 103 reviews.
I can't recommend Towy Castle highly enough. It is in a beautiful location. It was always spotlessly clean when I visited. My father entered the home in January 2017 and was very happy there. He told me on more than one occasion that he felt lucky to be in such a beautiful place. The staff were always very kind to him and he used to enjoy having a little joke with them. I was very grateful that it was such a positive experience for him.
The staff are so committed to their roles and so involved with the welfare of each resident in such a way that everyone feels valued. As a visitor you feel welcomed and a part of the caring home environment. The staff are well trained and experienced to communicate with residents and visitors in a professional but caring manner.
Always positive and complimentary about the ones they care for and always willing to go that one step further by making visiting an enjoyable experience.
I travelled 2 hours to visit my Mum and was always made welcomed and always felt at home and amongst friends.
A caring management team led by sensitive and passionate owners for the welfare of their residents, giving the home an ethos of warmth and security to our loved ones when most needed.
My mother had been a resident of Towy Castle Dementia Unit for over four years. I cannot praise the staff enough, for the exceptionally high standard of care that was shown towards my mother, myself, our family and friends who have visited over the years. My sister and I recently stayed with our mother during the last few days of her life. We were totally overwhelmed by the genuine love, compassion and support received during this time by everyone on the team, from management to housekeeping.
My father-in-law, at 91, also came to live in Towy Castle at the beginning of the year. After an initial settling in period, he absolutely loved this new chapter in his life. He was so happy and would adore teasing staff with his quick wit and twinkle in his eye. Recently he too died, following a short illness. Staff were genuinely affected by his death. What more could anyone want, than to know that their loved one is having the very best in care? Towy Castle provides just such a service.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 21 Aug 2025
We make regular visits to the Community and will report on upcoming visits as and when they are arranged - especially on our dedicated Facebook page. An example of our...
- 21 Aug 2025
What a great afternoon with Carl Bryant's Music for Health! The residents enjoyed a sing-song and loved playing with all the instruments. A great time was had by all -...
There are no upcoming events for Towy Castle Care Home.
Awards / Recognitions (4)
- 31 Jan 2025Recipient: Towy Castle Care Home
- 31 Jan 2024Recipient: Towy Castle Care Home
- 28 Feb 2020Recipient: Towy Castle Care Home
Accreditations
There are no accreditations posted yet for Towy Castle Care Home.
Meet the Team (1)

Kelly qualified as a Registered Nurse in 2012 after completing her nursing degree in Bristol. She began her career in the private nursing home sector, gaining valuable experience with providers including Bupa Healthcare, Methodist Housing Association and Brighterkind.
In 2017, Kelly moved to Wales and joined Leonard Cheshire Disability as a nurse within a 20-bedded service supporting younger adults with learning disabilities and acquired brain injuries. During her seven years with the organisation, she progressed to Deputy Manager and became Lead Nurse for tracheostomy care and 24-hour ventilation. She also developed extensive skills and knowledge in the management of artificial feeding and epilepsy.
More recently, Kelly held a Deputy Manager position with Barchester Healthcare, supporting the Home Manager with the day-to-day running of the service while continuing to undertake clinical nursing responsibilities.
With a broad range of experience in general nursing, dementia care, learning disabilities and leadership, Kelly is passionate about supporting teams to deliver high-quality, person-centred care. She believes in creating an environment where staff feel valued, confident and well equipped to provide the best possible care, enabling residents to live fulfilling lives and maintain strong connections with their families.
Kelly has recently joined My Choice Healthcare as Service Improvement Manager for the South West Wales region, where she is using her extensive clinical, leadership and management experience to drive quality, consistency and continuous service improvement across the organisation.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Towy Castle Care Home to verify any information. View our terms and conditions. Towy Castle Care Home has an Enhanced Service -more info.