






My Choice Healthcare are committed to delivering exceptional standards of care in each of their beautifully appointed homes, where you truly matter.
They focus on the complete wellbeing of every resident, creating a warm, personalised environment designed to enhance happiness and quality of life. Their aim is to make life in a My Choice Healthcare home a positive, life-enriching experience—one that offers both relaxation and a sense of uplifting sanctuary....
Care Provided by The Mountains
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Accepts NHS Nursing Care (FNC)
The price(s) shown are provided by the care home. Contact The Mountains for full pricing details and T&Cs.
Contact The Mountains to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- My Choice Healthcare
- Private Owned
Person in charge
- Sandra Malpeli(Executive Director of Operations - Wales)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
- Number of floors: 2
Room Information
- Single Rooms (50)
Visiting
- There is open visiting between 10am and 8pm. Mealtimes are protected for residents but welcome guests until 8pm.
Parking
- There are 30 parking places on site
The Mountains Reviews (52)
The Mountains has a Review Score of 9.7 (9.701) out of 10, based on 19 reviews in the last 2 years.
Over all time The Mountains has 52 reviews.
The excellent personal care that my mother receives is much appreciated.
Thank you so much for your lovely comment Steven, it is an absolute privilege for us to look after your mother.
We have always found the home and staff very patient, friendly and helpful for the time my sister resided. Always treating her with kindness, compassion and care, for which we as a family, are grateful for.
Thank you so much for taking the time to share your feedback. It means a great deal to us to know that your sister was treated with kindness, compassion and dignity during her time with us, and that you and your family felt supported and reassured. Our staff work hard to provide a safe, caring and...
Wonderful team looking after my Auntie. She looks happy and is well looked after. Lovely home in a beautiful part of Wales. Staff very friendly and provide excellent care.
Thankyou Tony for your wonderful review and feedback for The Mountains. The staff will be so pleased to have this positive review as I know they all work hard to ensure all our residents are looked after and cared for well
Whenever we visit the home it is always spotless and mum always looks clean and well dressed.
The staff are always busy but always maintain a cheery, positive and caring attitude to the residents and always approachable if we have any questions.
My mum seems very happy and contented there which means the world to us.
Thankyou so much for your review and I am so pleased that you are happy with the care and support mum is receiving. The team at The Mountains will be so happy with this review as they all work hard to ensure our residents are cared for to a high standard and their wellbeing is of paramount importance to all of us.
What was a particularly difficult time for us as a family navigating the system which was made much easier by Sue and all the staff at The Mountains, who made us feel at ease through all aspects, from the home assessment to her admittance.
Having visited my Mum at The Mountains on several occasions we can see that she is well cared for and is receiving the specialised care that she needs. The staff at The Mountains do a fantastic job in very trying circumstances and are always pleasant and friendly.
I would have no hesitation in recommending The Mountains Care Home to others.
Thankyou so much for your feedback and I am so pleased that we have been able to support you as well as your Mum. The staff at The Mountains are very committed and value the privileged roles they have as carers. They work very hard to ensure every resident is cared for with dignity and respect and I know that they will appreciate this lovely review
I really cannot rate this home highly enough, the staff here are quite exceptional. The patience and care they showed my husband has meant so much to me. The fact that he settled so much more quickly than I expected was due, I am sure, to the gentle humour, support and stimulation offered to him by people who cared enough to take time to learn his likes and dislikes. The home is always clean, fresh and welcoming, my husband always neat and clean and his room immaculate and comfortable - a lovely environment and a credit to housekeeping and catering staff. My husband's health issues have always been addressed promptly and with utmost care by staff I could trust implicitly. Management and staff are never less than friendly and approachable and I would not hesitate to recommend the Mountains to anyone and offer my sincere thanks for all their care.
Thank you so very much for you wonderful review Carol. Your feedback means so much to us and I will share it with the team today. It is always good to hear that our efforts in providing the best possible care is acknowledged and appreciated. Our ethos is to put all of our residents at the heart of...
Every time I walk into the Mountains care home I'm met with smiles and friendly comments from carers, and it doesn't seem to matter how hard they might be working! I appreciate their positive and calm attitude so much, especially as sometimes I arrive worried about Mum or rushed off my feet, and their calm accepting and patient attitude works like a soothing balm at those times! I can see how well Mum responds to this kind of treatment. Although Mum has advanced dementia, being a teacher and a very active kind of person, and a naturally born leader, she has always loved people and with her outgoing nature has always been a magnet for likeminded people. I love the way the carers recognised these qualities in her and encourage her to be herself. You're all a complete Godsend - thank you so much for all you do for Mum!
What a wonderful review Rachel..... thank you so very much. Mum is a beautifully kind natured lady. It has been lovely to share memories of travel with her through you and your family. It is equally reassuring to know that she has an amazingly supportive family who clearly love her dearly. We love...
Dad's behaviour has become even more challenging, but the staff are wonderful with him, respectful, patient and kind. They are also very kind and supportive towards my sister and I, always keeping us well informed. Any health issues are dealt with quickly.
Although Dad doesn't really respond well now, there are activities every day for residents, and his dietary needs are now being met, with help feeding if he needs it.
My sister and I are so grateful to have found the Mountains and it's wonderful staff, and have no hesitation in recommending them.
Thank you so much for your kind review |Wendy... we fully appreciate and understand that dad often finds it difficult to express his needs and his presentation can often be upsetting for you and your sister. However, there are moments when he can and will engage in activity and he particularly...
Personally, I too find all staff very committed and very supportive - the nurses, carers, housekeeping, activities team- and I have had excellent communication with the new Manager.
Many thanks all!
Thank you so much for your wonderful review Stephen. It is so nice to hear that your families first impressions of the service are positive. I will certainly share your feedback with the team as it makes such a difference to morale when they hear words like 'committed' 'very warm' and 'caring'. It...
As far as I saw, everything was great.
Thank you for your feedback. it was an absolute pleasure to support you and your husband for your first experience of respite care. We are thrilled that you have confirmed another three weeks respite with us this month and we hope to meet your expectations and push those ratings to a 5 star review. See you soon.
I am particularly grateful for the kindness, tolerance and patience and the smile of all the carers, without exception. They help make the sadness of my wife's condition a little more bearable, and I am very grateful. What would we do without all the immigrant carers?
Thank you so much for your review. We appreciate your positive feedback. It is an absolute pleasure to care for your wife - she is an absolute delight. We are working with her to keep her engaged in various activity and she seems to have forged good friendships with some of our other residents....
The staff are lovely, very attentive and show genuine care for my dad. 100% happy with the home and Dad's care.
Thank you so much for your kind review. we really appreciate all feedback and we are pleased to read that you are happy with the care your dad is receiving. we welcome all feedback and if you ever wish to speak with myself on a one-to-one basis, I am available most weekdays within the home.
My family and I are happy with the care my aunt is receiving at the Mountains. The facility is pleasant and obliging. Rooms are spacious and comfortable.
Thank you for your review. we appreciate any feedback and are continuously trying to improve the service for our residents. It is good to read that you find the Home a pleasant environment and that you are happy with the care your Aunt is receiving.
A larger lift would be good.
What a wonderful review! we are so very grateful to receive such positive feedback about the Home. Every five star review not only provides us with information to continue to improve, but it allows those who may be looking for a suitable home for their loved one some insight into the Home, from a visitors perspective. Thank you.
My experience of The Mountains Care Home is very, very good. Mum is settled and happy here. Thank you all very much for all your hard work.
How lovely to receive such positive feedback .... we are so happy to read that your mum's transition and settling in period went well. Your observations about the busy environment is accurate and we aim to engage our residents in a range of activities on a daily basis. I too salute our Activities...
Mum is very happy in the mountains care home. The staff are very professional, courteous and caring, saving me a lot of worry and frequent phone calls. Communication is very good and the activities are excellent. I was emotionally exhausted and feeling terribly guilty at placing Mum into care but now when I visit it comes with the warmest welcome and I can enjoy quality time with Mum. It's a great comfort to see her, well cared for and happy. So thank you all for such a brilliant and vital service.
Thank you so much for a lovely review. I will be sure to pass on your kind words to our staff. As always, if you need anything please get in touch and we will be happy to help.
Excellent throughout.
So pleasing to read the most recent HIW report. Mum has been a resident for over 4 years. The manager has worked very hard to create a well-run care home. The staff works so well as a team and the activities team does so many interesting activities with the residents. Communication has improved and the clinical staff are understanding and very knowledgeable. Thank you.
Thank you so much for such a lovely review. I have passed your feedback on to our team, they will be so pleased. As always feel free to get in touch. Kind Regards.
Mum seems very happy here. The staff are terrific and offer a very personal as well as professional service. Over the past year there has been a really noticeable improvement overall. On every visit Mum looks nicely dressed and with her favourite accessories. It's really nice to see.
Excellent service and the activities are brilliant.
Thank you for your feedback, I will ensure to share your review with the team.
Bed Vacancies
3 Bed Vacancies
Posted: 28 July 2026Dementia Care & Mental Health Care
News (2) & Events (0)
- 16 Jul 2026
We are opening our doors for the day on Wednesday 29th July between 12-4pm for a day of fun. If you're thinking about future care for yourself or a loved...
- 27 Jul 2025
Who says care homes are quiet? Not us! The Mountains Care Home in beautiful Brecon turned down the lights and turned up the funk as residents grooved the afternoon away...
There are no upcoming events for The Mountains.
Awards / Recognitions (1)
- 05 Nov 2025Recipient: The Mountains
Accreditations
There are no accreditations posted yet for The Mountains.
Meet the Team (2)

Sandra Malpeli is an experienced senior leader in health and social care with a strong track record of delivering safe, effective and sustainable services across England, Wales and Scotland. Her career spans private providers, National Health Service-funded services and local authority partnerships, giving her a broad understanding of the operational, financial and regulatory challenges within complex care organisations.
Sandra is passionate about improving care standards and building strong leadership cultures. She has led large-scale quality improvement programmes across care homes, strengthened governance and supported organisations through periods of transformation and growth. Her leadership approach is practical, values-led and focused on empowering teams to deliver high-quality, compassionate care.

Kay is the Clinical Lead at The Mountains Home, bringing a wealth of clinical knowledge and experience to the team. She is passionate about delivering high-quality, person-centred care and supporting residents to achieve the best possible quality of life while leading and mentoring the nursing team
Frequently Asked Questions about The Mountains
What types of Care is The Mountains registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Mountains have?
There are 50 Single Rooms.
What are the Facilities & Services at The Mountains?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Mountains to the centre of Brecon?
3.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mountains to verify any information. View our terms and conditions. The Mountains has an Enhanced Service -more info.