The Mountains, Brecon, Powys
The Mountains, Brecon, Powys
The Mountains, Brecon, Powys

The Mountains Care Home, in Powys, is registered for a wide range of nursing and residential care requirements, with skilled staff to care for individuals who are suffering an onset of dementia or Alzheimer's disease.

Not far from the Brecon Beacons, The Mountains Care Home offers luxury accommodation where its residents enjoy a relaxing, yet activity-filled lifestyle, with scenic views never far away. The buildings are set in enclosed gardens for residents to enjoy year round.

In order to keep its services versatile, The Mountains maintains strong links with local healthcare specialists, so it can keep up-to-date with any care developments that might benefit those it cares for.

Group: Milkwood Care Ltd

Person in charge: Stephanie Myles-Diggle (Manager)

Local Authority / Social Services: Powys County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Challenging Behaviour • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 42

Shared Rooms: 7

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on The Mountains: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 The Mountains has a Review Score of 9.4 (9.448)

The Review Score of 9.4 (maximum of 10) for The Mountains is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for The Mountains in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.734 for The Mountains is calculated as follows: ( (132 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 177 Ratings = 4.734

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.714 Points relating to the number of positive Reviews for The Mountains is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 8 Reviews ÷ 11.2 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Mountains?

  • Extremely LIKELY
    13
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Mountains

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Nephew of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

I find the staff very caring and look after my father very well. The food is good and his hygiene is well taken care of.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My experience of Mountains Nursing Home is one of relief to see my mother being expertly cared for by all staff, who are always helpful and courteous and always answer any questions I may ask.

I have now seen her room, which is adequate for all her needs. It gives me great peace of mind. Many thanks to you all.

How likely would you be to recommend The Mountains? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been at Mountains Nursing Home for a number of years. She and all the other clients are always very clean and tidy, the staff are excellent with all patients and very welcoming to visitors alike. I have no concerns with my mother being cared for there. Keep up the good work.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I would just like to say that over in 'The Mountains' the management and all the staff are all very nice and polite and very helpful at all times.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Our auntie has been in the Mountain's Nursing Home for two years now and has been looked after by caring and friendly staff.
She has loved joining in the activities provided and although the last few months she has been nursed in bed, she has still had her photo in the monthly news book, having her nails done, a hand massage and being visited by a friendly dog.
We are not able to visit as often as we would like but have been able to video call her. We are looking forward to the Christmas meal for the residents and their families.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the care extended to the home residents to be of a high standard, often in difficult situations as some can be high maintenance.
I found the staff friendly and helpful.
In the event of an episode involving a resident, an update is passed on promptly by phone.
Any activity for the residents is passed on with regular invites to attend. Thank you.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with how well my gran is cared for at the Mountains. All of the staff are very caring and do a good job.
It makes me very happy that the home do various activities with the residents as it keeps everyone stimulated!
I would definitely recommend this home if a friend or family member needed the same care as my gran.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle had been in the care of the mountains for many years having been moved over from Treorchy. Sadly, this week he passed. I cannot express how well he was cared for during his stay and would like to express how grateful our family is to all the brilliant staff who cared for my uncle and many others in the same situation. Many thanks.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

My mother was extremely fail after another stroke (vascular dementia) The staff, nurses, carers, cooks and cleaners looked after mam with great caring, kindness and love. It was an incredibly special yet poignantly time. To see staff of all kinds, come into my mothers room and kneel by her bed at eye level and tell her how much they cared/loved her and with beautiful "cameo's" of their mutual times with her. They came to her funeral what more can I say? Everyone should have frail family in such professional caring care. I am profoundly moved and so grateful.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We attended a Christmas meal and party on for the residents and families. The day was well organised and ran smoothly. The staff could not have done anything better. They were friendly, helpful and made everyone's experience a fantastic one. The food was like eating in a great restaurant and attention was paid to every detail. The entertainment was thoroughly enjoyable and kept everyone in good spirits. Fantastic place, fantastic staff

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff very helpful and when I ask them any thing regarding my father's care. They are on the ball.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When visiting my wife she's sitting in the main lounge with other patients some of whom are making loud repetitive noises continuously,. In this situation any person would find it intolerable after a short time. When I leave I think about her being in this situation for most of the time, and this though upsets me.

How likely would you be to recommend The Mountains? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My brother and I had great difficulty getting my dad into a home because of his difficulties and were worried that Brecon would be to far away as I live in Monmouth and my brother lives in Chepstow. However the Mountains home in Libanus has suited his needs his care has been very good, the management and staff have a very difficult job with the residents who have varied and difficult problems. I have turned up unannounced on many occasions and the care staff have been very very good. The Christmas dinner was a brilliant idea the staff went the extra mile dressed up as waiters and waitresses including the managers. In short the team at Libanus have extended my dads life with quality and dignity. Well done.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I had fears about my brother moving into a care home, but I have to admit my fears were quite unfounded. I cannot fault the Mountains in any way, from the manager to the cleaning staff, they are all first class.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been a resident at Mountains Nursing Home since October 2013. It is a well kept care home, always exceptionally clean and my dad has a lovely room with beautiful views. The staff are second to none, very caring and compassionate. They treat the residents with dignity and are so kind to them. They are extremely professional especially when dealing with disruptive and sometimes violent residents. I am grateful that my dad was accepted as a resident at Mountains Nursing Home as I know we could not have found a better care home for him.

How likely would you be to recommend The Mountains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Job Vacancies

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Care Home Idol 2016

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