Glyncornel Nursing Home Reviews (1)
Over all time Glyncornel Nursing Home has 1 review.
Review from Elaine B (Daughter of Resident) published on 7 July 2021
Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
I wouldn't recommend this care home to anyone. My mother was very ill, wasting away grieving for her family.
She passed away 22nd May 2021.
When my GP phoned to tell me she was at the end of her life, I asked the manager if we could see her to say our goodbyes but we were refused and was told they
She passed away 22nd May 2021.
When my GP phoned to tell me she was at the end of her life, I asked the manager if we could see her to say our goodbyes but we were refused and was told they
would phone us when the time came.
My sister travelled 100 miles the day before but they still wouldn't let her see my mother.
Myself and my brother were allowed in but she died as soon as we arrived.
I feel angry that we were denied this basic right, although we had all been vaccinated and tested.
Communication was appalling.
My sister travelled 100 miles the day before but they still wouldn't let her see my mother.
Myself and my brother were allowed in but she died as soon as we arrived.
I feel angry that we were denied this basic right, although we had all been vaccinated and tested.
Communication was appalling.
Reply from Glyncornel Nursing Home, Admin at Glyncornel Nursing Home
We are sorry for the loss of your mother who was a pleasure to care for. We are also sorry that Government restrictions prevented additional family from entering the Home at this sad time. We have a duty of care to all of our residents and staff members to keep them safe during the current adverse climate. We wish that all family members could be with their loved ones, but sadly this is not the case during a pandemic.
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