Security check on arrival and sign visitors book.
On street parking with limited spaces. Pay and display car parks nearby.
Ocean Living has a Review Score of 8.1 (8.083) out of 10, based on 1 reviews in the last 2 years.
Over all time Ocean Living has 12 reviews.
5.0 out of 5
Thank you for your wonderful words. It is an absolute pleasure looking after your wife and we look forward to your visits as much as she does.
1.0 out of 5
The resident in question was a joy to have and enjoyed her six year stay with us making many friends with residents and staff. We enjoyed many happy times together and was particularly good at quizzes sharing her general knowledge.
In relation to the review from her brother, we are very disappointed that he feels this way after taking such good care and focusing on person-centred care. After losing some mobility my involvement with both Physiotherapy, D/N, CPN and GP who all had input in her care plan, sadly she fell shortly afterwards.
We as a Residential Care Home have a duty of care and an ambulance was called and the resident was taken to A&E. The resident in question was not in a position to return as it would not have been safe due to her mobility as confirmed with safeguarding, this was the correct decision until such a time there was an improvement.
We were in regular contact with the ward, physiotherapist and discharge team we also made numerous attempts to call her brother without success.
We were then informed after three weeks via the hospital the resident in question had been assessed as nursing and as a Residential Home discharged from our care.
It was not until ten days later when her brother came to collect residents’ belongings that we were sadly informed of her passing.
It is regrettable to receive an inaccurate review and continue to provide tailored person-centred care with all care professionals and family involved.
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
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4.0 out of 5
4.0 out of 5
4.0 out of 5
5.0 out of 5
The Review Score of 8.1 (8.083) out of 10 for Ocean Living is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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Teri's journey within the care sector started at the age of 18, when she discovered a love for her role as a Carer. From the outset, she enjoyed working with and offering support to individuals in need. As Teri continued to work within Care Homes, she progressed into more senior positions and completed her QCF Level 5 qualification.
Since becoming a Care Home Manager, Teri has thrived. She has broadened her knowledge and skills by engaging in a number of training programs and qualifications, including the completion of a Care Practices' course at university level. Continual development is an important aspect of Teri's role.
Teri is passionate about working with the elderly, ensuring resident's needs come first by adopting a people-centred approach.
Sophia has worked in health and social care for many years. Working at Ocean Living for 8 years, Sophia has a wealth of experience and knowledge at the home.
Sophia has an NVQ Level 3 in Health & Social care and was educated in a Welsh speaking school, so is able to communicate in fluent Welsh, which has been a benefit working at the home. She has a good working relationship with her colleagues, residents and their families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ocean Living to verify any information. View our terms and conditions. Ocean Living has an Enhanced Service - more info.
