734 Mumbles Road, Mumbles, Swansea SA3 4EL
Ocean Living benefits from being located directly opposite the Mumbles seafront promenade. It boasts magnificent, uninterupted views across Mumbles bay from many of the luxury bedrooms, main lounge and sun deck.
Sophistication and style are the hallmarks of this fantastic, boutique style family run home. Each large bedroom and suite has been elegantly furnished and the home is able to provide a high quality approach to senior care, individualising and personalising care to suit the needs of every client.
The home is proud of the high standards of care provided at Ocean Living and welcome trial stays, respite breaks and convalescent care as well as long term care.
Group: Hawthorn Court Care Ltd
Person in charge: Craig Thorburn (Manager)
Local Authority / Social Services: Swansea City and County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Cancer Care • Hearing Impairment & Deafness • Stroke • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 13
Shared Rooms: 1
Rooms with ensuite WC: 12
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on Ocean Living: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 9.2 (maximum of 10) for Ocean Living is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Ocean Living in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.722 for Ocean Living is calculated as follows: ( (28 Excellents x 5) + (7 Goods x 4) + (1 Poors x 2) ) ÷ 36 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.5 Points relating to the number of positive Reviews for Ocean Living is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 3 Reviews ÷ 3 Target = 1.000
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Ocean Living has a Review Score of 9.2 (9.222) from 3 Reviews
Review submitted from a Website Submission by Ron (Brother of Resident) on Tuesday 14 November 2017. Relates to November 2017.
Very friendly atmosphere, staff welcoming and obliging at all times and premises always immaculately kept. However, activities/entertainment are limited.
How likely would you be to recommend Ocean Living? Likely
Review submitted from a Postal Card by Joan W (Resident) on Monday 19 June 2017. Relates to May 2017.
Everyone is kind and considerate and keeps a very close eye on me so that my every need is catered for. They all work very hard to make me content here, also, so all is well.
How likely would you be to recommend Ocean Living? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Ocean Living