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Located in the heart of Tycoch village, Hawthorn Court is conveniently situated with local amenities and good transport links to Swansea and the Gower Pennisula. There are several lounges including a new bright and airy conservatory which overlook the garden and views over Mumbles bay.
Hawthorn Court's approach to care is person centred...
Care Provided by Hawthorn Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hawthorn Court for full pricing details and T&Cs.
Contact Hawthorn Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- My Choice Healthcare
- Private Owned
Person in charge
- Teri Edwards (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (24)
Visiting
- Security check on arrival and sign visitors book.
Parking
- Car park onsite, along with street parking adjacent to the Home.
Hawthorn Court Reviews (44)
Hawthorn Court has a Review Score of 7.9 (7.889) out of 10, based on 6 reviews in the last 2 years.
Over all time Hawthorn Court has 44 reviews.
The residential home is very clean and safe.
I would recommend this home to others. It has been, and continues to be, a very positive environment.
Thank you so much for your wonderful feedback. We are delighted to hear that your mother is happy at Hawthorn Court - she is a lovely member of our home and it is our pleasure to care for her. Your kind words about our responsive staff, clean environment and positive atmosphere mean a great deal to the whole team. We truly appreciate your recommendation and your continued support.
The quality of care is outstanding. Residents are treated with kindness and patience. There are regular celebrations which relatives are welcomed to take part in. The food is excellent. Managers and carers are fully aware of individual needs including medical conditions and carry out advice from medical and other specialists. I always feel welcome there. I can raise concerns with all staff and know they will address them. The Manager and Deputy Manager are always approachable and make time to talk face to face as well as by phone or email. High standards are consistent across the entire team. They strive to make the home comfortable and enjoyable. I was particularly grateful for the understanding and support given to us when we were in the process of adjusting to a loved relative needing residential care. I am confident that my relative is safe and happy in Hawthorn Court.
Dear Stephanie, Thank you so much for your kind and thoughtful review. We are truly delighted to care for your sister and she is a valued and lovely member of our community. It means a great deal to us to know that you feel happy and confident in the care she receives at Hawthorn Court. We're...
Awful place!! Mam was always distressed or medicated, sometimes to the point she couldn't open her eyes let alone walk or talk. Hair was left unwashed for weeks. She was rarely in her own clothes, one time I visited we were let in and the carer walked off leaving us, didn't talk to us or tell us where she was. We couldn't find her downstairs so went upstairs and found her half naked lying on her bed crying! There wasn't a single pair of trousers in her wardrobe for me to dress her and only one pair of knickers and when asked staff said they were in the laundry! Bedroom furniture was broken and crammed with bedding. Residents are left watching tv, never saw any sign of engagement/activities. Management never introduced themselves, took 3 months to ask for contact details and were never available to discuss our concerns. We have since moved her , she's happy and well looked after and hasn't been given medication to sedate her at all which makes me question if she ever needed it??
As per our previous response to the review regarding your mother, we were pleased that the family recently reconnected with her and would very much have welcomed the opportunity to discuss any concerns directly with you at the time, so that we were able to resolve all any and all concerns. In order...
my grandmothers been there since august and shes has had 10/10 care all the staff are fantastic and she is very happy there. the care is outstanding and give the residents what they need when needed. overall fantastic care and would recommend to anyone.
Thank you very much for your wonderful review. It truly reflects how we feel about our residents and the care that we provide. We are pleased that you are so happy. We really enjoy looking after your grandmother and will always do everything we can to support her and ensure she continues to have a happy and fulfilling time at the home.
Every time we visited she was either distressed,sleeping or zoned out on medication to the point where she couldn't communicate, stand and had wet herself. We know she had challenging behaviorial issues but should have been dealt with appropriately. Her room was always untidy with bedding crammed into broken drawers and wardrobe. She didn't have many clothes at first until we brought some in for her with her name on,they went missing instead she was given items that were too small and stained, when asked always told they were in the laundry. When questioned staff about things very negative about everything. Management never introduced themselves or enquired who we were tried to ring but never available or didn't answer phone. One time she had had her lunch in her room on a child's small plastic plate why we don't know. Her hair hadn't been washed for weeks we washed and cut it ourselves in her room told staff we had done it. We have now moved her to another home.
We are very sorry to hear of your concerns and experiences, this is not what we would want or aspire towards.
We were committed to administering the correct medication for your sister-in-law, as prescribed by health professionals. We were delighted that you'd recently re-connected...
I thoroughly enjoy being at hawthorn court, The staff are lovely. My goal when coming to Hawthorn Court was to gain confidence in my mobility, which the staff have been amazing. I feel much more confidence. The food is nice. Had a lovely pork meal on Sunday.
The manager particularly goes above and beyond in all areas and is one of the most caring and empathetic people I've ever met. We have total peace of mind that my mother is being cared for and, just as importantly, respected, by all of the team at Hawthorn Court.
The home is flexible on visiting, and during inevitable outbreaks of Covid the safeguarding that's in place installs confidence that the welfare of the residents is of the utmost importance.
Whether it's on the phone or when visiting, there is always someone on hand to speak to or ask questions.
Thank you so much for taking the time to review Hawthorn Court. As your review indicates, things don't always go as we would hope, but we will always try to make any improvements quickly and safely. We always strive to do our very best for our residents and your kind words will be very much appreciated by the manager and her team.
It’s a small care home so it feels homely and intimate. My dad is very well looked after by all the staff there. They are vigilant when my dad is poorly and keep us informed if there are any concerns. We feel confident he is safe and we are welcome at any time there to see my dad.
Thank you so much for taking the time to write this review - and for your kind words. It is our pleasure to support Dad and I am pleased to see that you are welcomed when you visit the Home. I will share your review with the Manager and her team as they will be delighted to hear this.
She passed away on the 4th of September this year and could not have received better care during her stay there.
The staff could not have been more helpful and caring to both my mother-in-law and our family.
All the staff were great but one member of staff, in particular, guided us through this most difficult time and we shall be forever grateful.
Thank you so much for your lovely review and your kind words; which is much appreciated. It was our pleasure to be able to support this lady and yourselves as family members, at this very difficult time. We will share this feedback with our staff, as we thank them on your behalf.
From the first meeting with the Manager, she listened and understood our father’s needs and empathised. The family felt they could ask anything and she gave us so much of her time. There was flexibility on the selection of a room. We received advice on setting up the room and excellent service from the maintenance man. He was so willing and helpful. The staff welcomed our father and all his children. He was well cared for and the staff were sensitive to his privacy and independence. He enjoyed all the meals and was allowed to choose his seat both in the Dining Room and the Lounge. Excellent communication was maintained with the family, especially with the challenges of Covid. The family were pleased with how quickly our father settled. There was flexibility on visits and we were made to feel comfortable with him. When our father’s health deteriorated, the staff gave their all, managing his care; taking advice from doctors and paramedics; constantly keeping the family informed.
My Mum has been resident at Hawthorn Court since December 2019. She has settled in really well and has been looked after by the staff. They are all very caring and friendly and great with the residents and their families. Mum loves the home-cooked food and the home is spotlessly clean. Would definitely recommend.
I have nothing but praise for the management and staff and feel they have looked after my husband extremely well.
I am pleased with the care given to my mum. She has gained weight since being here and looks well. There are activities and outings which my mother enjoys in the moment. I would definitely recommend the home to other people in the same circumstances and I have.
My mother is very pleased with the level of care she received. I find the staff very approachable and friendly. They are very professional and dedicated. My Mother wanders around at night and she is checked regularly through the night to check on her safety.
Very caring staff. They took great interest in Mum and were very kind and considerate. The manager stayed with Mum for several hours after she should have finished work to make Mum feel settled. I cannot praise the staff at Hawthorn Court enough. Excellent food, home cooked and healthy and freshly baked cakes available regularly.
After a time to settle in, I feel my mother is doing well. The staff are lovely and I am always satisfied with her care when I leave.
You can't fault the place, especially the staff. It's incredibly friendly and welcoming and every resident is well looked after. I wouldn't want anything but the best care for my nan and that's what she receives here. All of the carers are very engaging and it always seems like a happy place.
Very welcoming. My father was made to feel at ease and is settling in well. Food and cleanliness are excellent. I would recommend Hawthorn Court to anyone.
Residents are always clean, happy and engaging.
Very homely and are always looking to make our and mam's transition as easy as possible.
Staff are very helpful to my mother's daily needs and try to make her feel very welcome. I find they try to keep the relative informed and within the loop to make my mother's stay as comfortable as possible.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hawthorn Court.
There are no upcoming events for Hawthorn Court.
Awards / Recognitions (1)
- 01 Oct 2014Recipient: Hawthorn Court
Accreditations
There are no accreditations posted yet for Hawthorn Court.
Meet the Team (2)

Teri's journey within the care sector started at the age of 18, when she discovered a love for her role as a Carer. From the outset, she enjoyed working with and offering support to individuals in need. As Teri continued to work within Care Homes, she progressed into more senior positions and completed her QCF Level 5 qualification.
Since becoming a Care Home Manager, Teri has thrived. She has broadened her knowledge and skills by engaging in a number of training programs and qualifications, including the completion of a Care Practices course at university level. Continual development is an important aspect of Teri's role.
Teri is passionate about working with the elderly, ensuring residents' needs come first by adopting a people-centred approach.

Donna has worked in care since the age of 18. Donna enjoys care because she gets to care for and support individuals in need, and seeing the residents happy and content gives her a sense of fulfilment; she leaves knowing she has done her best for them.
While working in care, Donna has progressed from a carer to a senior carer and now works as deputy manager at Hawthorn Court.
Donna has a QCF Level 2 and has started her Level 5.
Frequently Asked Questions about Hawthorn Court
What types of Care is Hawthorn Court registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hawthorn Court have?
There are 24 Single Rooms.
What are the Facilities & Services at Hawthorn Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hawthorn Court to the centre of Swansea?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
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