Hawthorn Court

12 Bayswater Road, Sketty, Swansea SA2 9HA
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7.2 41 Reviews
  • Hawthorn Court, Swansea
Hawthorn Court is a small, family run, warm and welcoming residential home for the elderly in Swansea.

Located in the heart of Tycoch village, Hawthorn Court is conveniently situated with local amenities and good transport links to Swansea and the Gower Pennisula. There are several lounges including a new bright and airy conservatory which overlook the garden and views over Mumbles bay.

Hawthorn Court's approach to care is person centred and all residents have personalised care plans tailoured to meet their needs, thereby enhancing their overall quality of life.
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Care Provided by Hawthorn Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1075
  • Self-Funded Residential Dementia Care: from £1075
  • RESPITE Self-Funded Residential Care: from £1075
  • RESPITE Self-Funded Residential Dementia Care: from £1075
The price(s) shown are provided by the care home. Contact Hawthorn Court for full pricing details and T&Cs.

Contact Hawthorn Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hawthorn Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Teri Edwards (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)

Visiting

  • Security check on arrival and sign visitors book.

Parking

  • Car park onsite, along with street parking adjacent to the Home.

Hawthorn Court Reviews (41)

7.2

Hawthorn Court has a Review Score of 7.2 (7.236) out of 10, based on 3 reviews in the last 2 years.
Over all time Hawthorn Court has 41 reviews.

Overall Experience
  • 30
  • 10
  • 0
  • 0
  • 1
Date Published
  • 41
  • 2
  • 2
  • 3
  • 38
Reviewer Connection to Hawthorn Court
  • 20
  • 8
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Jill R (Sister-in-law of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law is well cared for and all his needs are being met. I have found the carers to have a good attitude towards the residents, helpful and hard working.
The owners and management are very interested in the well-being of their residents and very involved with the day to day running of the
home.
The food provides a good well-balanced diet and my brother-in-law enjoys his food.
The home is very clean and tidy, and there is a very pleasant atmosphere. I am impressed with the genuine interest taken with every detail regarding my brother-in-law's well-being. As it is not a large care home. I feel this helps to create together with the above mentioned a feeling of family.
Reply from Jay Davies, Director at Hawthorn CourtThank you for your lovely comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.2 (7.236)

Overview of Review Score

The Review Score of 7.2 (7.236) out of 10 for Hawthorn Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.7 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.694 for Hawthorn Court is calculated as follows: ( (24 Excellents x 5) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 36 Ratings = 3.694
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.542 Points relating to the number of positive Reviews for Hawthorn Court is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 2 Positive Reviews ÷ 4.8 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 31 Mar 2026
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Teri

Teri Edwards

Job Title: Home Manager

Teri's journey within the care sector started at the age of 18, when she discovered a love for her role as a Carer. From the outset, she enjoyed working with and offering support to individuals in need. As Teri continued to work within Care Homes, she progressed into more senior positions and completed her QCF Level 5 qualification.


Since becoming a Care Home Manager, Teri has thrived. She has broadened her knowledge and skills by engaging in a number of training programs and qualifications, including the completion of a Care Practices course at university level. Continual development is an important aspect of Teri's role.


Teri is passionate about working with the elderly, ensuring residents' needs come first by adopting a people-centred approach.

Donna

Donna Serlis

Job Title: Deputy Manager

Donna has worked in care since the age of 18. Donna enjoys care because she gets to care and support individuals in need, and seeing the residents happy and content gives her a sense of fulfilment, and she leaves knowing she has done her best for them.


While working in care, Donna has progressed from a carer to a senior carer and now works as deputy manager at Hawthorn Court.


Donna has a QCF Level 2 and has started her Level 5.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorn Court to verify any information. View our terms and conditions. Hawthorn Court has an Enhanced Service - more info.