Submit a Review for Tregwilym Lodge Nursing and Residential Home
146/152 Tregwilym Road, Rogerstone, Newport, NP10 9YJ
View full details of Tregwilym Lodge Nursing and Residential HomeLatest Reviews for Tregwilym Lodge Nursing and Residential Home
24 February 2026
Following an atrocious experience at my father's previous care home, I was uncertain about what to expect from his new accommodation. However, Tregwilym Lodge has proven to be a significantly breath of fresh air. The quality of care provided to my father is outstanding; his needs are consistently
met, and the staff exhibit professionalism and dedication in their interactions with my father and all residents. Hygiene standards are exemplary, and resident safety is clearly prioritised. Unlike at his former care home, my father now regularly participates in activities and thoroughly enjoys them. The activity organisers demonstrate a high level of commitment and zest to ensure each activity is filled with fun and stimulation. There are activities everyday and the organisers bring much joy in their approach of engaging residents and making the activities so much fun.
24 February 2026
My lovely mum passed away last week, she lived in Tregqilym Lodge for the past year. I was able to be with my mum when she passed, which I am so grateful for. The staff were absolutely wonderful. I was able to stay with my mum for 2 days until she passed. I want to thank the nurses who do their job
regardless of what hurdles get in the way, end of life care isn't always straight forward. The carers who were there to ensure my mum was comfortable, and cared for her once she passed. The staff who came in to say goodbye to mum and give hugs that meant a lot, making sure we had everything we needed from bedding, food and cups of tea, nothing was too much trouble. I visit the home regularly. My dad now lives there, and I appreciate each and every person who work there. They are faced with challenges everyday and it's not always easy. Thank you.
09 January 2026
Mum has been at Tregwilym Lodge for a year. Although her dementia has worsened the care she is receiving is amazing. The staff attentive and the nurses regularly update me with mums care plan and any issues with her health. The staff are always very cheerful when we visit and mum has settled so
well. I couldn't ask for more. Mum is getting the 24/7 care she needs.
12 November 2025
When I was looking for a nursing home I went around a lot of homes (some I would not put a dog in). Then a dementia nurse mentioned Tregwilym Lodge and I have never looked back.
05 September 2025
My dad was taken into hospital in August 2024 and due to complex health conditions, dad needed to be transferred to a nursing home. Dad was taken to Tregwilym Lodge Nursing Home in October 2024 and sadly passed away in August 2025. All I can say is all the staff at Tregwilym Lodge have been
fantastic in their care for dad, they take time for the family and the resident. I slept better at night knowing dad was so well cared for. Thank you Tregwilym Lodge Nursing Home.
14 August 2025
Mum went from hospital to Tregwilym Lodge, March this year. This was a traumatic time, admitting we were unable to provide the care needed at home. Recognising keeping her home was affecting my Dad's health.
Tregwilym Lodge has proved to be the best decision we made. In hospital mum was
unsettled, crying, shouting day and night, totally confused. Since going into Tregwilym Lodge, the nursing staff GP and M.D.T., care given has been excellent. They have managed to get mum onto the correct medication. The last few weeks it has been like visiting a different person. She is happy, will hold a conversation with you. Even if at times the conversation can be a bit random. She is starting to interact with people around her.
The home always clean and tidy. They have their own hairdresser. The activities team are always busy organising different activities with the residents. The coffee shop is a lovely addition. The staff are always helpful and friendly
07 February 2025
General care overall seems to have been good. The activities team are so friendly and the office staff have been helpful. On the whole, the carers have been very good, especially given the way they are treated by some patients. The rooms are ok but in all fairness, I can see improvements are ongoing
at the home so I think things are improving constantly.
31 January 2025
Overall no major issues with Tregwilym Lodge. The carers and management are very good and helpful regarding any medical and admin issues. The food standard is good. If I have an issue, it is with the care of laundry.
31 January 2025
Ticked excellent in every box, that's what you all are. Above and beyond. Your care and respect to my husband was first class, also the kindness at all times to me and my family. I can't thank you enough. Kind regards.
04 September 2024
My mother has been at Tregwilym Lodge now for just over a year. When she came her right leg was very ulcerated with a deep open wound. The team treated it with a mixture of some compression dressings etc. and dressing and cleaning. Through their continuous hard work Mum's leg is now completely
better, which it had not for about six years. Thank you all, you've done an amazing job, and Mom is now out of pain. Many thanks.
19 August 2024
Every time I visit, planned or unplanned, the home is always very clean and welcoming. Regular activities are planned to stimulate and motivate residents and to enable them. My Dad is always treated with care, understanding and compassion and his 1:1 nursing and emotional needs are met. All staff
are really engaged and enthusiastic to provide a lovely atmosphere. Communication via social media and Newsletters is regular and re-assuring. Management have always responded promptly to any queries. Residents are treated as individuals and they are respected as people. I'm always made to feel welcome and actually part of the team when invited on a walk with Dad and other residents. Outings are always in small numbers to provide fun, care and support. Living far away, I really feel Dad is safe, cared for happy as is possible in a situation where he needs 24-hour care. From the laundry staff, to carers, nursing staff, activities co-ordinators and office/management, Tregwilym Lodge goes beyond. Thank you.
01 August 2024
My husband was accepted into this home after months in hospital for nursing care. He deteriorated and lost weight in hospital. Within days of being in the home, my husband is getting stronger physically and mentally. He is being washed and dressed daily instead of being in pyjamas. He is responding
to staff and smiling. He has started eating without help and enjoying his food. The residents are constantly being given hot and cold drinks and biscuits. There is a high level of caring and residents are always clean and tidy.
05 July 2024
My wife and I visited my brother-in-law following the passing of his wife. We were very impressed by the genuine care and concern of him. He seemed happy and contented although confused by his dementia.
Thank you.
21 May 2024
I have had a very positive experience dealing with the staff at Tregwilym Lodge. Very nice people, very friendly and caring.
10 May 2024
The staff - from the manager, entertainment team, carers, hospitality and anyone else, always gives 110%. My mother receives care above and beyond my expectations. 24-hour access, constant communication - all problems, big or small are dealt with in a quick time scale. Caring, considerate and highly
efficient team. In my opinion, no improvement needed as all perfect.
10 May 2024
My elderly mother has had to transfer from residential to nursing care.
I am struck by how warm and welcoming the staff are. I am always greeted by a smile and a wave. The best way to describe the home is vibrant, fun, professional and compassionate. Check out their Facebook page to see the sort of
things they do.
My mother’s health is very poor but I am confident that she is getting excellent care and the staff cares about her well-being. I have pointed out to the management of the home that in addition to focusing on my mother, the attitude, behaviour and communication of the staff is helping me at a very difficult time.
I am very impressed with how I can pop into the home at any time day or night and I can meet with nursing staff to discuss my mother’s health and needs.
I confirm that the excellent review by statutory bodies reflects my experience of the home.
Moving my mother to the home was the right decision.
02 May 2024
Happy place but needs updating in some rooms. Staff very helpful and friendly. More useful activities required.
02 May 2024
My mum was a resident of Tregwilym Lodge for over a year before she passed away in March. Myself and my family will always be truly grateful to the staff for the way she was looked after. Nothing was ever too much trouble for them, even when she wasn't being particularly cooperative. The house is
always clean and smells nice. The staff took her on so many days out I can't remember them all, Castle Bingo, Barry Island, Cafes for lunch, walks in the park, Cwmbran Community Farm, the Tregwilym Arms Non-alcoholic bar and paddling pool in the garden, just to name a few. They also had a lot of visits from entertainers, singers, animals (though I'm not sure about the tarantula), and the staff were always doing things to keep the residents entertained, bingo, dancing, making pancakes, gardening etc. Thank you everyone for looking after my mum so well.
22 April 2024
Very good staff who are very polite. The home always smells clean and tidy. My wife is always treated with dignity and respect. I always feel welcomed on entry. Management are very approachable. The kitchen always accommodates my wife's dietary needs. There are always activity events going on which
I am happy to volunteer for.
22 April 2024
All very welcoming. Nothing is too much trouble when asking for anything. Always clean. Wonderful activities but he does not always join in. I have nothing to complain about.
Latest Reviews for Tregwilym Lodge Nursing and Residential Home
24 February 2026
Following an atrocious experience at my father's previous care home, I was uncertain about what to expect from his new accommodation. However, Tregwilym Lodge has proven to be a significantly breath of fresh air. The quality of care provided to my father is outstanding; his needs are consistently
met, and the staff exhibit professionalism and dedication in their interactions with my father and all residents. Hygiene standards are exemplary, and resident safety is clearly prioritised. Unlike at his former care home, my father now regularly participates in activities and thoroughly enjoys them. The activity organisers demonstrate a high level of commitment and zest to ensure each activity is filled with fun and stimulation. There are activities everyday and the organisers bring much joy in their approach of engaging residents and making the activities so much fun.
24 February 2026
My lovely mum passed away last week, she lived in Tregqilym Lodge for the past year. I was able to be with my mum when she passed, which I am so grateful for. The staff were absolutely wonderful. I was able to stay with my mum for 2 days until she passed. I want to thank the nurses who do their job
regardless of what hurdles get in the way, end of life care isn't always straight forward. The carers who were there to ensure my mum was comfortable, and cared for her once she passed. The staff who came in to say goodbye to mum and give hugs that meant a lot, making sure we had everything we needed from bedding, food and cups of tea, nothing was too much trouble. I visit the home regularly. My dad now lives there, and I appreciate each and every person who work there. They are faced with challenges everyday and it's not always easy. Thank you.
09 January 2026
Mum has been at Tregwilym Lodge for a year. Although her dementia has worsened the care she is receiving is amazing. The staff attentive and the nurses regularly update me with mums care plan and any issues with her health. The staff are always very cheerful when we visit and mum has settled so
well. I couldn't ask for more. Mum is getting the 24/7 care she needs.
12 November 2025
When I was looking for a nursing home I went around a lot of homes (some I would not put a dog in). Then a dementia nurse mentioned Tregwilym Lodge and I have never looked back.
05 September 2025
My dad was taken into hospital in August 2024 and due to complex health conditions, dad needed to be transferred to a nursing home. Dad was taken to Tregwilym Lodge Nursing Home in October 2024 and sadly passed away in August 2025. All I can say is all the staff at Tregwilym Lodge have been
fantastic in their care for dad, they take time for the family and the resident. I slept better at night knowing dad was so well cared for. Thank you Tregwilym Lodge Nursing Home.
14 August 2025
Mum went from hospital to Tregwilym Lodge, March this year. This was a traumatic time, admitting we were unable to provide the care needed at home. Recognising keeping her home was affecting my Dad's health.
Tregwilym Lodge has proved to be the best decision we made. In hospital mum was
unsettled, crying, shouting day and night, totally confused. Since going into Tregwilym Lodge, the nursing staff GP and M.D.T., care given has been excellent. They have managed to get mum onto the correct medication. The last few weeks it has been like visiting a different person. She is happy, will hold a conversation with you. Even if at times the conversation can be a bit random. She is starting to interact with people around her.
The home always clean and tidy. They have their own hairdresser. The activities team are always busy organising different activities with the residents. The coffee shop is a lovely addition. The staff are always helpful and friendly
07 February 2025
General care overall seems to have been good. The activities team are so friendly and the office staff have been helpful. On the whole, the carers have been very good, especially given the way they are treated by some patients. The rooms are ok but in all fairness, I can see improvements are ongoing
at the home so I think things are improving constantly.
31 January 2025
Overall no major issues with Tregwilym Lodge. The carers and management are very good and helpful regarding any medical and admin issues. The food standard is good. If I have an issue, it is with the care of laundry.
31 January 2025
Ticked excellent in every box, that's what you all are. Above and beyond. Your care and respect to my husband was first class, also the kindness at all times to me and my family. I can't thank you enough. Kind regards.
04 September 2024
My mother has been at Tregwilym Lodge now for just over a year. When she came her right leg was very ulcerated with a deep open wound. The team treated it with a mixture of some compression dressings etc. and dressing and cleaning. Through their continuous hard work Mum's leg is now completely
better, which it had not for about six years. Thank you all, you've done an amazing job, and Mom is now out of pain. Many thanks.
19 August 2024
Every time I visit, planned or unplanned, the home is always very clean and welcoming. Regular activities are planned to stimulate and motivate residents and to enable them. My Dad is always treated with care, understanding and compassion and his 1:1 nursing and emotional needs are met. All staff
are really engaged and enthusiastic to provide a lovely atmosphere. Communication via social media and Newsletters is regular and re-assuring. Management have always responded promptly to any queries. Residents are treated as individuals and they are respected as people. I'm always made to feel welcome and actually part of the team when invited on a walk with Dad and other residents. Outings are always in small numbers to provide fun, care and support. Living far away, I really feel Dad is safe, cared for happy as is possible in a situation where he needs 24-hour care. From the laundry staff, to carers, nursing staff, activities co-ordinators and office/management, Tregwilym Lodge goes beyond. Thank you.
01 August 2024
My husband was accepted into this home after months in hospital for nursing care. He deteriorated and lost weight in hospital. Within days of being in the home, my husband is getting stronger physically and mentally. He is being washed and dressed daily instead of being in pyjamas. He is responding
to staff and smiling. He has started eating without help and enjoying his food. The residents are constantly being given hot and cold drinks and biscuits. There is a high level of caring and residents are always clean and tidy.
05 July 2024
My wife and I visited my brother-in-law following the passing of his wife. We were very impressed by the genuine care and concern of him. He seemed happy and contented although confused by his dementia.
Thank you.
21 May 2024
I have had a very positive experience dealing with the staff at Tregwilym Lodge. Very nice people, very friendly and caring.
10 May 2024
The staff - from the manager, entertainment team, carers, hospitality and anyone else, always gives 110%. My mother receives care above and beyond my expectations. 24-hour access, constant communication - all problems, big or small are dealt with in a quick time scale. Caring, considerate and highly
efficient team. In my opinion, no improvement needed as all perfect.
10 May 2024
My elderly mother has had to transfer from residential to nursing care.
I am struck by how warm and welcoming the staff are. I am always greeted by a smile and a wave. The best way to describe the home is vibrant, fun, professional and compassionate. Check out their Facebook page to see the sort of
things they do.
My mother’s health is very poor but I am confident that she is getting excellent care and the staff cares about her well-being. I have pointed out to the management of the home that in addition to focusing on my mother, the attitude, behaviour and communication of the staff is helping me at a very difficult time.
I am very impressed with how I can pop into the home at any time day or night and I can meet with nursing staff to discuss my mother’s health and needs.
I confirm that the excellent review by statutory bodies reflects my experience of the home.
Moving my mother to the home was the right decision.
02 May 2024
Happy place but needs updating in some rooms. Staff very helpful and friendly. More useful activities required.
02 May 2024
My mum was a resident of Tregwilym Lodge for over a year before she passed away in March. Myself and my family will always be truly grateful to the staff for the way she was looked after. Nothing was ever too much trouble for them, even when she wasn't being particularly cooperative. The house is
always clean and smells nice. The staff took her on so many days out I can't remember them all, Castle Bingo, Barry Island, Cafes for lunch, walks in the park, Cwmbran Community Farm, the Tregwilym Arms Non-alcoholic bar and paddling pool in the garden, just to name a few. They also had a lot of visits from entertainers, singers, animals (though I'm not sure about the tarantula), and the staff were always doing things to keep the residents entertained, bingo, dancing, making pancakes, gardening etc. Thank you everyone for looking after my mum so well.
22 April 2024
Very good staff who are very polite. The home always smells clean and tidy. My wife is always treated with dignity and respect. I always feel welcomed on entry. Management are very approachable. The kitchen always accommodates my wife's dietary needs. There are always activity events going on which
I am happy to volunteer for.
22 April 2024
All very welcoming. Nothing is too much trouble when asking for anything. Always clean. Wonderful activities but he does not always join in. I have nothing to complain about.