The staff are very friendly to both residents and visitors. My friend always seems happy and content.
22 May 2025
My uncle received care at Trenewydd. He describes his stay as excellent, you can't fault the staff and great food.
As a family, we found the staff to be polite and very helpful.
06 March 2025
I found the care home to be friendly, warm and clean. The staff were wonderful, caring people, especially the activities coordinator who has so much time and enthusiasm in supporting all the residents and visitors.
15 January 2025
A residential home that really cares! The care staff, kitchen staff, activities co-ordinator, cleaners and office staff all cooperate to form a close-knit team who really seem to care about the residents. While visiting Christmas day, I met several members of staff who had dropped in to wish the
residents Merry Christmas. These staff weren't working, they were just there because they wanted to be - this attitude says it all! I would highly recommend Trenwydd and I am grateful for all that they do. Diolch!
11 December 2024
Our mum recently moved from Trenewydd due to her deteriorating health, but for that, she would still be a resident, as she was very happy and well cared for. We cannot thank the staff enough for all the care, love and friendship shown, not only to Mum but also to us, her family. They kept us
informed of everything we needed to know, were proactive in dealing with any issues for Mum, kept her safe and well and helped us sort out a smooth move for her to her new home. The team at Trenewydd set an excellent example of what care for the vulnerable should be. Thank you.
11 October 2024
My stepfather is very happy with the service he gets and all his needs are met. He feels very much at home and would genuinely recommend Trenewydd.
07 August 2024
Our mother/grandmother has spent the last year at Trenewydd.
All the staff are caring, friendly and helpful.
We are recognised and welcomed by staff and residents whenever we visit.
The overall atmosphere is comfortable and homely.
A variety of activities - arts and crafts, musical
entertainment, animal visits are organised by a wonderfully enthusiastic coordinator.
After a stressful few years it is a great comfort to know that Mum is safe and being cared for 24/7.
27 June 2024
The team at Trenewydd went out of their way to celebrate my dad's 100th birthday. One staff member went into town to purchase 100 birthday balloons to make the day special and the cook and kitchen baked a large cake. All the residents sang Happy Birthday and the trolley was sent round with cake and
drinks. Thank you to all the staff for making a memorable day even better.
19 April 2024
My father was put on end-of-life care at the home and the staff were very professional in their dealings with us and they went out of their way to keep him comfortable in his last few days. It was a great comfort that we were able to visit and know that he was getting the best care. We were fully
kept informed during this difficult time. My father wasn’t at Trenewydd very long, but I am so pleased that he was at this home as the staff were very friendly and accommodating during our visits and their Activity Champion went out of her way to ensure he had a good birthday back in December.
11 March 2024
After my father was diagnosed with mixed Dementia, we experienced challenging times. I live in Scotland, whilst he lives in Wales, so long-distance caring was becoming impossible. Fortunately, we secured a respite stay in Tenewydd that changed everything. My father enjoyed the experience and asked
if he could stay! This was June 2019. Together we found a safe and happy home for him and us. Dad is safe, well fed, and comfortable, with company and activities, whilst we now have peace of mind. Their professional care takes responsibility for services that give Dad his dignity and independence and us our freedom to spend this time on joyful matters. The staff in all departments and at all levels make this as personal and special as it can be. Whenever we visit or call my dad, he is happy and feels lucky to call Trenewydd his home. The progression of his dementia and well-being is now a shared responsibility. Regular communication and interventions provide services that make this time of our lives pleasant for all.
30 January 2024
All staff use "open door" policy. family query over care since last visit. Great team approach to care in all aspects of daily living. On behalf of the family, 10/10.
Thank you.
22 January 2024
The home is brilliant, all staff are caring and I would recommend and family to have their relatives live here.
22 January 2024
I have been in Trenewydd Care Home since April 2023, settled well, joining in all the activities, a good way to make friends.
02 January 2024
A very welcoming and friendly atmosphere when I visit. The residents seem happy and looked after well and I have heard some of them say how caring the staff are and what a lovely place. Many wide ranging activities and events that make the residents feel special and cater for everyone. The warm
welcome extends to the opportunity to take a monthly service for residents who wish to be heard
01 November 2023
My father visited the home in October 2023 for two weeks of respite care. His overall experience was very good and he was treated and cared for very well. He said that the food and choice were very good. We are pleased with the way the staff looked after him.
28 July 2023
Homely atmosphere. Very clean and organised. I find the staff very friendly and attentive to the residents (also to visitors!).
I am aware my friend has not been in Trenewydd Care Home very long, but I am happy with her care! Also aware that she has problems. I hope that she will be really settled
before long.
13 July 2023
When I visit, usually monthly, I always find the staff welcoming and friendly. I observe their interactions with the residents which are always kind, cheerful and respectful. The common areas and residents' rooms are clean, bright and tidy and the residents always look very well cared for. The
monthly newsletter is always full of lovely photos of residents enjoying an activity or event. It is a happy place to visit.
14 June 2023
My mum is so happy here, all the support team are always willing to help no matter what the situation. When we call the care home, always greeted with a welcoming smile. Nothing is too much trouble for the care team. The care home is always lovely and clean and for special occasions, they make every
effort to make the day fun and inviting. Lots of activities always going on to keep residents stimulated. I have no worries about my mum.
20 December 2022
If I was old enough, I would love to be looked after here.
14 December 2022
I have found the service management and staff are very kind and helpful. Nothing is too much trouble.
Latest Reviews for Trenewydd Care Home
14 July 2025
The staff are very friendly to both residents and visitors. My friend always seems happy and content.
22 May 2025
My uncle received care at Trenewydd. He describes his stay as excellent, you can't fault the staff and great food.
As a family, we found the staff to be polite and very helpful.
06 March 2025
I found the care home to be friendly, warm and clean. The staff were wonderful, caring people, especially the activities coordinator who has so much time and enthusiasm in supporting all the residents and visitors.
15 January 2025
A residential home that really cares! The care staff, kitchen staff, activities co-ordinator, cleaners and office staff all cooperate to form a close-knit team who really seem to care about the residents. While visiting Christmas day, I met several members of staff who had dropped in to wish the
residents Merry Christmas. These staff weren't working, they were just there because they wanted to be - this attitude says it all! I would highly recommend Trenwydd and I am grateful for all that they do. Diolch!
11 December 2024
Our mum recently moved from Trenewydd due to her deteriorating health, but for that, she would still be a resident, as she was very happy and well cared for. We cannot thank the staff enough for all the care, love and friendship shown, not only to Mum but also to us, her family. They kept us
informed of everything we needed to know, were proactive in dealing with any issues for Mum, kept her safe and well and helped us sort out a smooth move for her to her new home. The team at Trenewydd set an excellent example of what care for the vulnerable should be. Thank you.
11 October 2024
My stepfather is very happy with the service he gets and all his needs are met. He feels very much at home and would genuinely recommend Trenewydd.
07 August 2024
Our mother/grandmother has spent the last year at Trenewydd.
All the staff are caring, friendly and helpful.
We are recognised and welcomed by staff and residents whenever we visit.
The overall atmosphere is comfortable and homely.
A variety of activities - arts and crafts, musical
entertainment, animal visits are organised by a wonderfully enthusiastic coordinator.
After a stressful few years it is a great comfort to know that Mum is safe and being cared for 24/7.
27 June 2024
The team at Trenewydd went out of their way to celebrate my dad's 100th birthday. One staff member went into town to purchase 100 birthday balloons to make the day special and the cook and kitchen baked a large cake. All the residents sang Happy Birthday and the trolley was sent round with cake and
drinks. Thank you to all the staff for making a memorable day even better.
19 April 2024
My father was put on end-of-life care at the home and the staff were very professional in their dealings with us and they went out of their way to keep him comfortable in his last few days. It was a great comfort that we were able to visit and know that he was getting the best care. We were fully
kept informed during this difficult time. My father wasn’t at Trenewydd very long, but I am so pleased that he was at this home as the staff were very friendly and accommodating during our visits and their Activity Champion went out of her way to ensure he had a good birthday back in December.
11 March 2024
After my father was diagnosed with mixed Dementia, we experienced challenging times. I live in Scotland, whilst he lives in Wales, so long-distance caring was becoming impossible. Fortunately, we secured a respite stay in Tenewydd that changed everything. My father enjoyed the experience and asked
if he could stay! This was June 2019. Together we found a safe and happy home for him and us. Dad is safe, well fed, and comfortable, with company and activities, whilst we now have peace of mind. Their professional care takes responsibility for services that give Dad his dignity and independence and us our freedom to spend this time on joyful matters. The staff in all departments and at all levels make this as personal and special as it can be. Whenever we visit or call my dad, he is happy and feels lucky to call Trenewydd his home. The progression of his dementia and well-being is now a shared responsibility. Regular communication and interventions provide services that make this time of our lives pleasant for all.
30 January 2024
All staff use "open door" policy. family query over care since last visit. Great team approach to care in all aspects of daily living. On behalf of the family, 10/10.
Thank you.
22 January 2024
The home is brilliant, all staff are caring and I would recommend and family to have their relatives live here.
22 January 2024
I have been in Trenewydd Care Home since April 2023, settled well, joining in all the activities, a good way to make friends.
02 January 2024
A very welcoming and friendly atmosphere when I visit. The residents seem happy and looked after well and I have heard some of them say how caring the staff are and what a lovely place. Many wide ranging activities and events that make the residents feel special and cater for everyone. The warm
welcome extends to the opportunity to take a monthly service for residents who wish to be heard
01 November 2023
My father visited the home in October 2023 for two weeks of respite care. His overall experience was very good and he was treated and cared for very well. He said that the food and choice were very good. We are pleased with the way the staff looked after him.
28 July 2023
Homely atmosphere. Very clean and organised. I find the staff very friendly and attentive to the residents (also to visitors!).
I am aware my friend has not been in Trenewydd Care Home very long, but I am happy with her care! Also aware that she has problems. I hope that she will be really settled
before long.
13 July 2023
When I visit, usually monthly, I always find the staff welcoming and friendly. I observe their interactions with the residents which are always kind, cheerful and respectful. The common areas and residents' rooms are clean, bright and tidy and the residents always look very well cared for. The
monthly newsletter is always full of lovely photos of residents enjoying an activity or event. It is a happy place to visit.
14 June 2023
My mum is so happy here, all the support team are always willing to help no matter what the situation. When we call the care home, always greeted with a welcoming smile. Nothing is too much trouble for the care team. The care home is always lovely and clean and for special occasions, they make every
effort to make the day fun and inviting. Lots of activities always going on to keep residents stimulated. I have no worries about my mum.
20 December 2022
If I was old enough, I would love to be looked after here.
14 December 2022
I have found the service management and staff are very kind and helpful. Nothing is too much trouble.