Very happy with the care home and the carers. Very well run. Caring and kind.
My mum is very happy to be in Wallace view.
Staff are very friendly and helpful. Welcoming and friendly.
We are very pleased that my mum is in Wallace view.and confident she's getting the best care. Thanks all at
Wallace view.
03 February 2026
The care my mother receives is first class .
The home is clean and neat with lots of sensory rooms that can be used for quiet reflection .
There is lots of " event days" with visiting groups such as singers and dancers .
My one suggestion is to keep the " family cafe" stocked with teabags, cups,
kettle etc .
it us never stocked and i have to leave mum unattended whilst i find someone in the kitchen who can help
26 January 2026
My mum has been in Wallace View from late July 2025. She has had a bit of a roller coaster ride in terms of her health but at all times the staff have been caring with all her ups and downs. We have been kept informed about what is happening with her various ailments and given guidance about
coming to decisions for the best care. We also have formal meetings every 6months to discuss her care.
The home has recently been redecorated and feels more homely with the new paint work and pictures. At Christmas there were lots of decorations and entertainment for the residents.
The premises are very clean. I see my mums room is cleaned and kept tidy on a regular basis.
I am extremely grateful to the staff of Wallace View for looking after my mum.
22 January 2026
The home is in good condition the rooms are a good size with there own bathroom. My mother has been a resident for 2 years now and totally settled in. She has a great relationship with the staff,who are a great bunch that are very good at there job and extremely helpful towards the residents and
there family. As far as food goes there is plenty available with good Verity and a spacious dining room to eat in with the other residents. Over all I'm very pleased thaty mother is there.
08 December 2025
The staff show a great deal of care and its a real comfort to know my grandparent is being cared for so much.
We are always welcome and its great to feel included in all the extras such as Christmas parties etc.
25 November 2025
Overall, I'm very happy with the care my dad has received over the last 2 years.
All of the staff are fantastic, so caring and patient with dad and our wider family.
They have recently begun refurbishing the communal areas, but bedrooms and bathrooms still need updating.
19 November 2025
I am pleased with the care and attention my Mother receives at Wallace View. My Mother has been a resident for approximately 4 years now and I must say that any problems which pop up are dealt with quickly and efficiently. My Mothers room is clean and tidy. She is always clean and tidy too. The
meals are varied and freshly made. There is always fresh juice in her room and plenty of tea/coffee with biscuits and cake throughout the day. The entertainment staff have lots of different activities, singers etc. Christmas, Valentines Day, Easter, Mother's Day, Birthdays etc are always covered with new activities for the residents to participate in. If my Mother has a fall or an illness I am always kept well informed and in the loop. Whilst nowhere is perfect, belongings and clothes can disappear from time to time. I am in the care home 4 or 5 days a week so I see everything that goes on. From the handyman to the manager, the staff are pleasant and approachable. I would recommend the care
16 July 2025
My Mum spent the last four months of her life in Wallace View before dying in their care last week. The care that Mum received was exceptional. The staff quickly assessed her needs and shaped the care she received to meet those needs, even changing usual routines and practices to ensure that her
needs were met. The staff were unfailingly caring and patient. In all I think the word kindness sums up the approach to caring in this home. This was particularly evident as Mum was dying and both she and her family were treated with gentleness and compassion.
01 July 2024
My mother has now been in the excellent care of Wallace View for almost 2 years. The home is very well managed and run by a team of dedicated staff.
The activities coordinators do a great job of keeping residents entertained with a variety of activities from pot planting, painting, games plus
regular entertainment from singers and themed musical afternoons.
The rooms are light and airy and well equipped, all en suite.
There are regular meetings which the residents/families can attend for any updates. All of the caring staff are extremely approachable and the communication is excellent.
I have no hesitation in recommending Wallace View to anyone looking for care for their loved ones. Thank you Wallace View!
06 June 2024
My dear late friend spent the last two and a half years of a turbulent and wind-swept life in Wallace View. I was delighted that she was in excellent, skilled hands, and cared for in a most exemplary fashion. It was always a pleasure to visit Wallace View on my annual trips to Scotland. I remember
one lovely occasion when the residents were gathered in the drawing room for the pleasure of a visit by a Highland pony and his/her handlers! It was such a scene of interest and joy, with many smiles, and much chatter and laughter. The staff were always efficient, cheerful and unstinting in their care of my friend. I always left Wallace View with a sense of calm, with my many anxieties about my friend set to rest. I thank you again for not just 'doing a job' but going way above and beyond. Your residents are in good, safe, capable hands and are lucky to have you.
24 May 2024
Since our Dad moved into Wallace View nine months ago he has received exceptional care. The staff are professional, kind, friendly and very caring. They have really taken the time to get to know Dad and our family. He is listened to and always treated with dignity and respect. There is a lovely
atmosphere and the staff often have a laugh and joke with Dad when they are going about their work. Any medical issues have been attended to straight away with seamless liaison with the GP and other medical professionals. There is a good range of activities for the residents who are encouraged to join in and our Dad has really enjoyed the art class and lovely live music and singing. We would highly recommend this care home and it is very comforting to know how well looked after he is.
15 November 2023
From the first day, we went to have a visit, straight away we were made feel very welcome and you could see that it felt a fantastic atmosphere with staff and residents. Now my father-in-law has been in a couple of months he has settled in and the staff are great he is much happier and enjoys all
the activities they have and nothing is a bother if you need to ask there is always someone willing to help. Just knowing he is safe and well looked after and happy makes me happy thank you for that.
18 August 2023
My father-in-law has been in residential care here since January 2023 and the care home has a warm and friendly atmosphere. You are greeted as soon as you enter the building by cheerful staff who really make the time and effort to know family and friends of residents. If there are any concerns
regarding my family member, they notify me straight away.
There are a variety of entertainment and activities for residents, some of which have included singers, animal visits, and exercise.
My father-in-law has settled in exceptionally well, and he and our family have built great relationships with all of the staff. I couldn’t have asked for better people to care for him. He is always having a laugh with staff when we are there. It’s great to see him happy now!
20 February 2023
We have found that selecting Wallace View Care Home was an excellent choice for our mum. The staff are lovely compassionate and caring. Our mum is being well cared for and we can be confident that they are making Mum's time there as comfortable and safe as possible.The staff are approachable too and
if we need to discuss anything regarding mum's care the opportunity is always available. Mum particularly enjoys the music days which give her great pleasure. Can't praise the team enough.
29 September 2022
Staff are great with Dad who has dementia, he is always telling us he is well looked after. Quite happy having Dad here as he has settled in well and seems to be happy enough with the staff.
29 September 2022
Our dad has only been a resident here for a few months but has settled in well and is being well looked after, the staff are all very friendly and kind. We are extremely grateful for the care they give our dad.
07 September 2022
We are completely satisfied with the care and attention my mother has enjoyed since entering their care. The staff go above and beyond to make sure the residents are cared for and kept safe.
Most staff are very approachable and helpful. The activities staff do all kinds of things with the
residents and take them out and about whenever they can. Recently my mum has had days out at local sculptures, the seaside and the Edinburgh Tattoo. She has even been given a job, she goes round with the refreshment trolley and this gives her a purpose!
She is kept clean and tidy and her room is spotless. The hairdresser visits every fortnight and a chiropodist looks after her feet.
A lot of the residents have dementia and things 'go missing'! Staff do their best to find or replace them.
I visited several homes in the area before she went in and I am so glad we chose Wallace View.
08 August 2022
This is a difficult review to write. My mother was a resident here from December 2021 until April 26, 2022. I never felt like this was mum's home. I visited every day the home was open and frequently found mum with no hearing aids in and often no glasses on, which only isolated her even more than
she already was, her catheter bag full and hanging out of her trouser leg for all to see. She was more often than not sleeping/drowsy and didn’t interact at all. She spent Christmas Day on her own in her room after we were assured on leaving her at lunchtime she was going along to the lounge to be with other residents. Then on Mother’s Day, we had a 20-minute timed visit in the car park with mum with a member of staff in attendance the whole time, so was more like a prison visit. We eventually decided to move mum to another care home. The day she was leaving the manager came and hugged mum and apologised for the care she’d been given. Some members of staff exceptional, so difficult review.
03 August 2022
Where do I start, I was never happy with Mum's care in Wallace View, from her small tired bedroom to the overall way the home looked and was run. My mum was in here for around four months which were terrible, from her appearing to be unresponsive to sleeping all the time. She spent Christmas Day on
her own in her room after being assured she was going along for lunch, we got a Mother’s Day visit in the carpark, timed by a carer to 20 minutes, Mum sitting with a full catheter bag on display, losing hearing aids, to them regularly not being put in so Mum would be lost in her own world as she couldn’t hear. I found her one afternoon in the dining area on her own trying to eat the cheapest sandwich I’d seen but with nothing to drink. I had to ask for juice. We constantly brought up catheter, hearing aids, etc. but nothing ever changed and we eventually moved Mum to another home where we were amazed at how much of our old mum we got back and where visiting was a pleasure.
20 October 2021
My best friend of over 65 years is a resident within this care home and she sadly has dementia in her 70s and could no longer remain within her own home. Her husband also was a resident within this care home prior to his death. The very high standard of care her husband received prior to his death
was just amazing, hence the reason her children decided that a few years later when their mother’s mental health deteriorated, Wallace View was the best home to keep their mum safe and well. The Manager and all her employees are just so kind and caring. No matter what constraints they are under especially due to COVID rules and regulations, any resident within Wallace View is given 100% attention and all their needs are met. I would highly recommend this Care Home to anyone needing a happy, homely, safe environment for their loved one. The whole team of staff are just wonderful!
Latest Reviews for Wallace View
24 February 2026
Very happy with the care home and the carers. Very well run. Caring and kind.
My mum is very happy to be in Wallace view.
Staff are very friendly and helpful. Welcoming and friendly.
We are very pleased that my mum is in Wallace view.and confident she's getting the best care. Thanks all at
Wallace view.
03 February 2026
The care my mother receives is first class .
The home is clean and neat with lots of sensory rooms that can be used for quiet reflection .
There is lots of " event days" with visiting groups such as singers and dancers .
My one suggestion is to keep the " family cafe" stocked with teabags, cups,
kettle etc .
it us never stocked and i have to leave mum unattended whilst i find someone in the kitchen who can help
26 January 2026
My mum has been in Wallace View from late July 2025. She has had a bit of a roller coaster ride in terms of her health but at all times the staff have been caring with all her ups and downs. We have been kept informed about what is happening with her various ailments and given guidance about
coming to decisions for the best care. We also have formal meetings every 6months to discuss her care.
The home has recently been redecorated and feels more homely with the new paint work and pictures. At Christmas there were lots of decorations and entertainment for the residents.
The premises are very clean. I see my mums room is cleaned and kept tidy on a regular basis.
I am extremely grateful to the staff of Wallace View for looking after my mum.
22 January 2026
The home is in good condition the rooms are a good size with there own bathroom. My mother has been a resident for 2 years now and totally settled in. She has a great relationship with the staff,who are a great bunch that are very good at there job and extremely helpful towards the residents and
there family. As far as food goes there is plenty available with good Verity and a spacious dining room to eat in with the other residents. Over all I'm very pleased thaty mother is there.
08 December 2025
The staff show a great deal of care and its a real comfort to know my grandparent is being cared for so much.
We are always welcome and its great to feel included in all the extras such as Christmas parties etc.
25 November 2025
Overall, I'm very happy with the care my dad has received over the last 2 years.
All of the staff are fantastic, so caring and patient with dad and our wider family.
They have recently begun refurbishing the communal areas, but bedrooms and bathrooms still need updating.
19 November 2025
I am pleased with the care and attention my Mother receives at Wallace View. My Mother has been a resident for approximately 4 years now and I must say that any problems which pop up are dealt with quickly and efficiently. My Mothers room is clean and tidy. She is always clean and tidy too. The
meals are varied and freshly made. There is always fresh juice in her room and plenty of tea/coffee with biscuits and cake throughout the day. The entertainment staff have lots of different activities, singers etc. Christmas, Valentines Day, Easter, Mother's Day, Birthdays etc are always covered with new activities for the residents to participate in. If my Mother has a fall or an illness I am always kept well informed and in the loop. Whilst nowhere is perfect, belongings and clothes can disappear from time to time. I am in the care home 4 or 5 days a week so I see everything that goes on. From the handyman to the manager, the staff are pleasant and approachable. I would recommend the care
16 July 2025
My Mum spent the last four months of her life in Wallace View before dying in their care last week. The care that Mum received was exceptional. The staff quickly assessed her needs and shaped the care she received to meet those needs, even changing usual routines and practices to ensure that her
needs were met. The staff were unfailingly caring and patient. In all I think the word kindness sums up the approach to caring in this home. This was particularly evident as Mum was dying and both she and her family were treated with gentleness and compassion.
01 July 2024
My mother has now been in the excellent care of Wallace View for almost 2 years. The home is very well managed and run by a team of dedicated staff.
The activities coordinators do a great job of keeping residents entertained with a variety of activities from pot planting, painting, games plus
regular entertainment from singers and themed musical afternoons.
The rooms are light and airy and well equipped, all en suite.
There are regular meetings which the residents/families can attend for any updates. All of the caring staff are extremely approachable and the communication is excellent.
I have no hesitation in recommending Wallace View to anyone looking for care for their loved ones. Thank you Wallace View!
06 June 2024
My dear late friend spent the last two and a half years of a turbulent and wind-swept life in Wallace View. I was delighted that she was in excellent, skilled hands, and cared for in a most exemplary fashion. It was always a pleasure to visit Wallace View on my annual trips to Scotland. I remember
one lovely occasion when the residents were gathered in the drawing room for the pleasure of a visit by a Highland pony and his/her handlers! It was such a scene of interest and joy, with many smiles, and much chatter and laughter. The staff were always efficient, cheerful and unstinting in their care of my friend. I always left Wallace View with a sense of calm, with my many anxieties about my friend set to rest. I thank you again for not just 'doing a job' but going way above and beyond. Your residents are in good, safe, capable hands and are lucky to have you.
24 May 2024
Since our Dad moved into Wallace View nine months ago he has received exceptional care. The staff are professional, kind, friendly and very caring. They have really taken the time to get to know Dad and our family. He is listened to and always treated with dignity and respect. There is a lovely
atmosphere and the staff often have a laugh and joke with Dad when they are going about their work. Any medical issues have been attended to straight away with seamless liaison with the GP and other medical professionals. There is a good range of activities for the residents who are encouraged to join in and our Dad has really enjoyed the art class and lovely live music and singing. We would highly recommend this care home and it is very comforting to know how well looked after he is.
15 November 2023
From the first day, we went to have a visit, straight away we were made feel very welcome and you could see that it felt a fantastic atmosphere with staff and residents. Now my father-in-law has been in a couple of months he has settled in and the staff are great he is much happier and enjoys all
the activities they have and nothing is a bother if you need to ask there is always someone willing to help. Just knowing he is safe and well looked after and happy makes me happy thank you for that.
18 August 2023
My father-in-law has been in residential care here since January 2023 and the care home has a warm and friendly atmosphere. You are greeted as soon as you enter the building by cheerful staff who really make the time and effort to know family and friends of residents. If there are any concerns
regarding my family member, they notify me straight away.
There are a variety of entertainment and activities for residents, some of which have included singers, animal visits, and exercise.
My father-in-law has settled in exceptionally well, and he and our family have built great relationships with all of the staff. I couldn’t have asked for better people to care for him. He is always having a laugh with staff when we are there. It’s great to see him happy now!
20 February 2023
We have found that selecting Wallace View Care Home was an excellent choice for our mum. The staff are lovely compassionate and caring. Our mum is being well cared for and we can be confident that they are making Mum's time there as comfortable and safe as possible.The staff are approachable too and
if we need to discuss anything regarding mum's care the opportunity is always available. Mum particularly enjoys the music days which give her great pleasure. Can't praise the team enough.
29 September 2022
Staff are great with Dad who has dementia, he is always telling us he is well looked after. Quite happy having Dad here as he has settled in well and seems to be happy enough with the staff.
29 September 2022
Our dad has only been a resident here for a few months but has settled in well and is being well looked after, the staff are all very friendly and kind. We are extremely grateful for the care they give our dad.
07 September 2022
We are completely satisfied with the care and attention my mother has enjoyed since entering their care. The staff go above and beyond to make sure the residents are cared for and kept safe.
Most staff are very approachable and helpful. The activities staff do all kinds of things with the
residents and take them out and about whenever they can. Recently my mum has had days out at local sculptures, the seaside and the Edinburgh Tattoo. She has even been given a job, she goes round with the refreshment trolley and this gives her a purpose!
She is kept clean and tidy and her room is spotless. The hairdresser visits every fortnight and a chiropodist looks after her feet.
A lot of the residents have dementia and things 'go missing'! Staff do their best to find or replace them.
I visited several homes in the area before she went in and I am so glad we chose Wallace View.
08 August 2022
This is a difficult review to write. My mother was a resident here from December 2021 until April 26, 2022. I never felt like this was mum's home. I visited every day the home was open and frequently found mum with no hearing aids in and often no glasses on, which only isolated her even more than
she already was, her catheter bag full and hanging out of her trouser leg for all to see. She was more often than not sleeping/drowsy and didn’t interact at all. She spent Christmas Day on her own in her room after we were assured on leaving her at lunchtime she was going along to the lounge to be with other residents. Then on Mother’s Day, we had a 20-minute timed visit in the car park with mum with a member of staff in attendance the whole time, so was more like a prison visit. We eventually decided to move mum to another care home. The day she was leaving the manager came and hugged mum and apologised for the care she’d been given. Some members of staff exceptional, so difficult review.
03 August 2022
Where do I start, I was never happy with Mum's care in Wallace View, from her small tired bedroom to the overall way the home looked and was run. My mum was in here for around four months which were terrible, from her appearing to be unresponsive to sleeping all the time. She spent Christmas Day on
her own in her room after being assured she was going along for lunch, we got a Mother’s Day visit in the carpark, timed by a carer to 20 minutes, Mum sitting with a full catheter bag on display, losing hearing aids, to them regularly not being put in so Mum would be lost in her own world as she couldn’t hear. I found her one afternoon in the dining area on her own trying to eat the cheapest sandwich I’d seen but with nothing to drink. I had to ask for juice. We constantly brought up catheter, hearing aids, etc. but nothing ever changed and we eventually moved Mum to another home where we were amazed at how much of our old mum we got back and where visiting was a pleasure.
20 October 2021
My best friend of over 65 years is a resident within this care home and she sadly has dementia in her 70s and could no longer remain within her own home. Her husband also was a resident within this care home prior to his death. The very high standard of care her husband received prior to his death
was just amazing, hence the reason her children decided that a few years later when their mother’s mental health deteriorated, Wallace View was the best home to keep their mum safe and well. The Manager and all her employees are just so kind and caring. No matter what constraints they are under especially due to COVID rules and regulations, any resident within Wallace View is given 100% attention and all their needs are met. I would highly recommend this Care Home to anyone needing a happy, homely, safe environment for their loved one. The whole team of staff are just wonderful!