Submit a Review for Foxley House
107 Hamilton Road, Mount Vernon, Glasgow, G32 9QN
View full details of Foxley HouseLatest Reviews for Foxley House
02 March 2026
In my personal experience, I felt very let down by this home. It often was that mum spent most days in her bedroom or in front of the television, and I did not see what I would consider meaningful activities and there were zero outings during her three years there. While many staff appeared caring,
they seemed short-staffed, which in my view affected Mum's individual care. I was concerned about communication, including hospital appointments cancelled without my knowledge and documentation I found inaccurate or incomplete. If I raised any concerns, the response felt defensive rather than supportive. In my opinion, the facilities felt tired and in need of updating. We chose to decorate Mum's room ourselves to make it feel more homely and comfortable .My overall opinion and impression was that finance seemed to outweigh personalised care. Sadly, in my opinion our experience did not reflect the care and support we had hoped for.
02 March 2026
After new management took over in 2024, my experience of this home changed significantly. What had once felt warm and welcoming became cold and uninviting. I felt individual residents' needs were no longer the priority. Mistakes were made, things were often missed, and communication felt poor.
Issues were dealt with reactively rather than proactively. When concerns were raised, I felt met with defensiveness, which discouraged open communication. Although there was a short period of improvement, this did not last.
Most care staff were kind but clearly overstretched. Activities were rare, with little structured engagement or outings. My mum, who has Alzheimer's, was often taken to her room for making noise, which is part of her condition. Information in our SAR made me feel this was viewed as an issue rather than part of her care needs, suggesting a lack of person-centred care.
The stress and lack of support left me feeling that we failed our mum by keeping her there as long as we did.
02 March 2026
My dad has settled well into Foxley House, each member of staff has been welcoming, understanding and extremely caring of his physical and emotional needs. They have communicated well with all family members, have recognised his personality and encouraged him in maintaining an active and fun day to
day routine. I have found my visits to be welcoming, enjoyable, and reassuring. I could not fault the staff's professionalism and commitment.
23 February 2026
1st class care facility, it's a home from home, all staff are polite, professional and genuinely care about residents.
Excellent days out and events are regularly organised for residents.
23 February 2026
Foxley House is always a warm and welcoming place with wonderful staff. Nothing is too much bother for the staff, and they are always happy to help, no matter what. My mother is really well looked after, and my family and I are delighted with the care she receives. 10/10
23 February 2026
Come to Foxley to visit my gran every week. She is well looked after. Staff are always present with cups of tea and snacks.
20 February 2026
Friendly attentive staff willing and able to help at all times. Kindly care for residents' entertainment beyond and above.
20 February 2026
My mum has been in Foxley House for nearly 2 years. I can't thank all the staff enough for their kindness. Everyone is lovely, and nothing is too much trouble. They go above and beyond, and my mum loves them all like family. The activities are amazing, and Annie, the coordinator, arranges fabulous
pasties. They are the highlight of the month.
01 October 2025
Neil was only with you a short time but in that time he was happy and contented. I wish to thank the staff for all the care they gave him. It was second to none .Mary the manager took time to visit us at home and gave us advice on how to proceed with Neil going to live in Foxley House. I can't thank
her enough for help
11 September 2025
Not seen my nana this happy in a long time, this place is great, and I enjoy keeping up to date via social media.
11 September 2025
Having a great time at the tiki party. Never seen my nana so cheery and happy, dancing and singing along to the music.
29 April 2025
Welcoming attitude from the staff, professional care shown to residents and visitors alike. The social events are well prepared, and delivered, the staff are 110%.
22 February 2025
My mum has been a resident in Foxley for just over a year and a half and over this time we have come to get to know the staff on a personal basis and in all cases they have become not just carers but friends. I can say that all the staff genuinely care about the residents and the standard of care is
second to none in a difficult situation they are giving my mum the best quality of life possible. The comfort that gives her family is priceless to any family in this difficult situation we would without hesitation recommend Foxley.
19 February 2025
I am very happy that we chose this care home for my mum, it has a family feel about it, and I like that I know almost all of the other residents by name. I do feel that she does get the best care possible, and the carers do have a genuine bond with my mum. My daughter is 3 years old and she loves to
visit granny and feels quite at home when she arrives. All the staff know her by name too. I am so glad my mum is here.
21 January 2025
I wish to record my family's appreciation to the wonderful staff at Foxley House.
Sadly, our mum passed away recently, but during mums 18 months stay she was wonderfully cared for. Without exception, every member of staff looked after mum with dignity, love and kindness and all went that "extra
mile". Putting a loved one into care is never a decision any family wishes to make. However, we can honestly say that we chose the "jewel in the crown" by selecting Foxley House.
15 April 2024
Our family had a very stressful search to find a home in which my gran would be safe, happy and well cared for. After approaching countless care homes, I received a welcoming reply from the manager of Foxley House inviting us for a tour. After that, we knew this was exactly where we wanted my gran
to live. Residents are taken on trips to local establishments, there are regular singers and other forms of entertainment invited in, everyone’s birthdays/big occasions are celebrated, Christmas is made special and the list goes on. Whilst hairdressers, dentists, doctors and so on all visit the home as and when required. The key to its success is the staff, management and Foxcare admin who try their utmost to help support families and the residents. There are no agency staff and due to the small number of service users, it does have a family feel between staff, residents and wider families. I really cannot recommend it enough if you sadly like us need to consider a care home for a loved one.
09 April 2024
All staff are so attentive to all the patients. Always there to help if we need anything and always keep Mum nice and calm. Lots of activities going on.
23 August 2023
I visit my friend, and this is just a great wee care home. When you go in, it's just so welcoming. The staff are just so helpful, cannot do enough for my friend or visitors. The day rooms are very spacious and kept so clean. Nice views. The staff interacts with everyone. A lovely stairwell when you
come into the hall. My friend gets her hair done and gets taken out on trips. I would highly recommend this home to anyone. First class all round.
14 August 2023
All the staff are absolutely lovely, kind hearted people. They are also very affectionate toward their residents and I am very comfortable having my loved one there.
01 July 2023
My late father (he died age 90 in May of this year) was a resident of Foxley House for just over four years, from arrival (when his sole carer, his wife, after almost a decade, became too ill to continue) until his peaceful death there just over two weeks ago. He had vascular dementia, diabetes and
hypertension, yet despite becoming increasingly frail, led an ordered, calm existence thanks to the efforts of staff.
The manager of Foxley, and all the staff with whom I came in contact, cared for my father with kindness, compassion and attention to detail. They also supported me through this rather sad and daunting experience, with weekly updates, photos and other contact which was especially vital during lockdown.
Two of Dad's carers attended his funeral.
While no one would choose that a relation enters a care home, we would say, as a family, that Dad could not have been more fortunate, despite his frailty, to have been looked after with such kindness there, unto the very last.
Latest Reviews for Foxley House
02 March 2026
In my personal experience, I felt very let down by this home. It often was that mum spent most days in her bedroom or in front of the television, and I did not see what I would consider meaningful activities and there were zero outings during her three years there. While many staff appeared caring,
they seemed short-staffed, which in my view affected Mum's individual care. I was concerned about communication, including hospital appointments cancelled without my knowledge and documentation I found inaccurate or incomplete. If I raised any concerns, the response felt defensive rather than supportive. In my opinion, the facilities felt tired and in need of updating. We chose to decorate Mum's room ourselves to make it feel more homely and comfortable .My overall opinion and impression was that finance seemed to outweigh personalised care. Sadly, in my opinion our experience did not reflect the care and support we had hoped for.
02 March 2026
After new management took over in 2024, my experience of this home changed significantly. What had once felt warm and welcoming became cold and uninviting. I felt individual residents' needs were no longer the priority. Mistakes were made, things were often missed, and communication felt poor.
Issues were dealt with reactively rather than proactively. When concerns were raised, I felt met with defensiveness, which discouraged open communication. Although there was a short period of improvement, this did not last.
Most care staff were kind but clearly overstretched. Activities were rare, with little structured engagement or outings. My mum, who has Alzheimer's, was often taken to her room for making noise, which is part of her condition. Information in our SAR made me feel this was viewed as an issue rather than part of her care needs, suggesting a lack of person-centred care.
The stress and lack of support left me feeling that we failed our mum by keeping her there as long as we did.
02 March 2026
My dad has settled well into Foxley House, each member of staff has been welcoming, understanding and extremely caring of his physical and emotional needs. They have communicated well with all family members, have recognised his personality and encouraged him in maintaining an active and fun day to
day routine. I have found my visits to be welcoming, enjoyable, and reassuring. I could not fault the staff's professionalism and commitment.
23 February 2026
1st class care facility, it's a home from home, all staff are polite, professional and genuinely care about residents.
Excellent days out and events are regularly organised for residents.
23 February 2026
Foxley House is always a warm and welcoming place with wonderful staff. Nothing is too much bother for the staff, and they are always happy to help, no matter what. My mother is really well looked after, and my family and I are delighted with the care she receives. 10/10
23 February 2026
Come to Foxley to visit my gran every week. She is well looked after. Staff are always present with cups of tea and snacks.
20 February 2026
Friendly attentive staff willing and able to help at all times. Kindly care for residents' entertainment beyond and above.
20 February 2026
My mum has been in Foxley House for nearly 2 years. I can't thank all the staff enough for their kindness. Everyone is lovely, and nothing is too much trouble. They go above and beyond, and my mum loves them all like family. The activities are amazing, and Annie, the coordinator, arranges fabulous
pasties. They are the highlight of the month.
01 October 2025
Neil was only with you a short time but in that time he was happy and contented. I wish to thank the staff for all the care they gave him. It was second to none .Mary the manager took time to visit us at home and gave us advice on how to proceed with Neil going to live in Foxley House. I can't thank
her enough for help
11 September 2025
Not seen my nana this happy in a long time, this place is great, and I enjoy keeping up to date via social media.
11 September 2025
Having a great time at the tiki party. Never seen my nana so cheery and happy, dancing and singing along to the music.
29 April 2025
Welcoming attitude from the staff, professional care shown to residents and visitors alike. The social events are well prepared, and delivered, the staff are 110%.
22 February 2025
My mum has been a resident in Foxley for just over a year and a half and over this time we have come to get to know the staff on a personal basis and in all cases they have become not just carers but friends. I can say that all the staff genuinely care about the residents and the standard of care is
second to none in a difficult situation they are giving my mum the best quality of life possible. The comfort that gives her family is priceless to any family in this difficult situation we would without hesitation recommend Foxley.
19 February 2025
I am very happy that we chose this care home for my mum, it has a family feel about it, and I like that I know almost all of the other residents by name. I do feel that she does get the best care possible, and the carers do have a genuine bond with my mum. My daughter is 3 years old and she loves to
visit granny and feels quite at home when she arrives. All the staff know her by name too. I am so glad my mum is here.
21 January 2025
I wish to record my family's appreciation to the wonderful staff at Foxley House.
Sadly, our mum passed away recently, but during mums 18 months stay she was wonderfully cared for. Without exception, every member of staff looked after mum with dignity, love and kindness and all went that "extra
mile". Putting a loved one into care is never a decision any family wishes to make. However, we can honestly say that we chose the "jewel in the crown" by selecting Foxley House.
15 April 2024
Our family had a very stressful search to find a home in which my gran would be safe, happy and well cared for. After approaching countless care homes, I received a welcoming reply from the manager of Foxley House inviting us for a tour. After that, we knew this was exactly where we wanted my gran
to live. Residents are taken on trips to local establishments, there are regular singers and other forms of entertainment invited in, everyone’s birthdays/big occasions are celebrated, Christmas is made special and the list goes on. Whilst hairdressers, dentists, doctors and so on all visit the home as and when required. The key to its success is the staff, management and Foxcare admin who try their utmost to help support families and the residents. There are no agency staff and due to the small number of service users, it does have a family feel between staff, residents and wider families. I really cannot recommend it enough if you sadly like us need to consider a care home for a loved one.
09 April 2024
All staff are so attentive to all the patients. Always there to help if we need anything and always keep Mum nice and calm. Lots of activities going on.
23 August 2023
I visit my friend, and this is just a great wee care home. When you go in, it's just so welcoming. The staff are just so helpful, cannot do enough for my friend or visitors. The day rooms are very spacious and kept so clean. Nice views. The staff interacts with everyone. A lovely stairwell when you
come into the hall. My friend gets her hair done and gets taken out on trips. I would highly recommend this home to anyone. First class all round.
14 August 2023
All the staff are absolutely lovely, kind hearted people. They are also very affectionate toward their residents and I am very comfortable having my loved one there.
01 July 2023
My late father (he died age 90 in May of this year) was a resident of Foxley House for just over four years, from arrival (when his sole carer, his wife, after almost a decade, became too ill to continue) until his peaceful death there just over two weeks ago. He had vascular dementia, diabetes and
hypertension, yet despite becoming increasingly frail, led an ordered, calm existence thanks to the efforts of staff.
The manager of Foxley, and all the staff with whom I came in contact, cared for my father with kindness, compassion and attention to detail. They also supported me through this rather sad and daunting experience, with weekly updates, photos and other contact which was especially vital during lockdown.
Two of Dad's carers attended his funeral.
While no one would choose that a relation enters a care home, we would say, as a family, that Dad could not have been more fortunate, despite his frailty, to have been looked after with such kindness there, unto the very last.