Foxley House

107 Hamilton Road, Mount Vernon, Glasgow G32 9QN
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9.2 78 Reviews
  • Foxley House, Glasgow
Foxley House in Glasgow provides high quality residential care to 21 older people.

The small number of clients within their care makes the environment homely and allows for people to receive high quality personalised care.

All the care staff are long standing and are friendly, skilled and experienced in caring for older people.

The care home has an enviable reputation within the local community for the services it provides.

It was rated 5 by the Care Inspectorate in April 2022 which is classed very good.
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Care Provided by Foxley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Our Service does not provide nursing care albeit we are supported by District Nursing Service

The price(s) shown are provided by the care home. Contact Foxley House for full pricing details and T&Cs.

Contact Foxley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Foxley House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mary Fox (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (15)

Visiting

  • People have the choice and freedom to visit when convenient to them and the resident

Parking

  • Parking is available to the rear of the care home or on the street

Foxley House Reviews (78)

9.2

Foxley House has a Review Score of 9.2 (9.236) out of 10, based on 25 reviews in the last 2 years.
Over all time Foxley House has 78 reviews.

Overall Experience
  • 69
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Date Published
  • 78
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Reviewer Connection to Foxley House
  • 20
  • 17
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Total of 78, showing 1-20
Review from R M (Sister of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
In my opinion, the experience my family had at Foxley House was deeply disappointing. I visited regularly and, from my perspective, the quality and consistency of care appeared to decline over time.


The majority of staff I encountered were kind and worked hard, often seeming under considerable pressure.

However, there were occasions when things appeared to be missed and concerns did not seem to be addressed as effectively as we would have hoped.


Watching my niece and nephews navigate this was extremely upsetting. What should have been a time focused on their mother's wellbeing often became a source of stress, worry and frustration.


I often felt communication could have been better, and responses to concerns sometimes came across as defensive rather than reassuring.


Having since seen the care and support she receives elsewhere, the contrast is, in my opinion, remarkable. It has reinforced my belief that she and her family deserve much better.

Reply from Mary Fox, Care Manager at Foxley HouseThank you for taking the time to leave your review.
We were particularly pleased to read your recognition of our staff team. Their kindness, compassion and dedication are qualities we are incredibly proud of, and your acknowledgement of their hard work means a great deal to us.
Having cared for your family member for over four years, our team built meaningful relationships with both her and her family and remained committed to her wellbeing, comfort and dignity throughout her time with us.
We are disappointed to read these concerns, particularly as they were not raised at the time and have been shared almost a year after your family member left our care, limiting our ability to fully investigate the matters raised.
As your comments relate to an individual's care, it would not be appropriate to discuss specific details in a public forum. However, we remain proud of the care provided by our dedicated team and thank you again for recognising their commitment.
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Review from K T (Granddaughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandparents received excellent care during their many years at Foxley. The staff showed compassion, patience and kindness, not only towards my grandparents but also towards our family. It was always reassuring to know they were being looked after by people who cared deeply about the wellbeing and
happiness of residents. Carers took the time to get to know them personally and treated them with dignity and respect. Foxley consistently went above and beyond for my grandparents. One example was when they organised an anniversary celebration for my grandparents, which they put a lot of thought and effort into. What meant even more to us was that many members of staff came in on their evening off simply because they wanted to celebrate my grandparents. That level of kindness and dedication spoke volumes about the character of the staff. They created an environment where my grandparents felt safe, cared for and respected, with my grandad regularly saying he "couldn't fault" Foxley House.
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Review from Ciaran T (Grandson of Resident) published on 1 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Gran and Grandad moved into the home in 2022. They were recently forced to relocate to another care home due to a deterioration in my Gran's health, along with ongoing harassment and complaints from an estranged family member.
From day one, the care they received was exemplary. The staff consistently
went above and beyond for both of them, including organising a wonderful celebration for their diamond wedding anniversary, which truly reflects the level of care and thoughtfulness provided.
Since they moved, it has become very clear that not all care homes offer the same personal touch, and it is something we miss every day.
I cannot thank the staff enough for how at home they made me and my family feel. This is best reflected in how upset my Grandad was when he had to leave-the majority of the staff were even in tears on their last day together.
Reply from Mary Fox, Care Manager at Foxley HouseThank you for your heartfelt, warm and genuine feedback. Your Gran and Grandad are very much missed by us all.
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Review from G T (Son of Resident) published on 16 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were residents at Foxley house for a number of years. The staff and care they received were excellent. It was a very sad day when my parents had to leave .


I always found the staff curtious , helpful, obliging and it was a lovely environment for what I hoped my parents to see out

their remaining time .
Reply from Mary Fox, Care Manager at Foxley HouseThank you for your kind words and for taking the time to leave this lovely review. We truly appreciate your feedback.
Our staff work hard to provide a warm, supportive environment, so your comments about their kindness and dedication are especially valued.
As Power of Attorney for your parents, your review is incredibly helpful and reassuring to both our team and other families considering care for their loved ones.
Thank you again for your support and trust in Foxley House. We wish you and your family all the very best.
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Review from N M (Friend of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
As the partner of the residents' granddaughter, I visited regularly over an 18-month period of their 4+ year stay. My involvement as an extended family member, looking out for loved ones, bears no relation to whether someone holds POA. During this time, the service often felt disorganised and on the
back foot, with communication inconsistent and reactive rather than proactive.


There were repeated issues that should not have occurred, such as having to ask multiple times for basic items like glasses, and being left to organise their room ourselves after a poorly handled room change. These were not isolated incidents but part of a wider pattern that caused ongoing frustration.


While some staff showed kindness, the overall experience lacked consistency, coordination, and attention to detail. In our experience, the service did not meet the standards of dignity, organisation, and care that families should reasonably expect.

Reply from M F, Manager at Foxley HouseWe must clarify that the reviewer was not a family member or authorised representative directly involved in the residents' care, and we have no record of them as a visitor to the home.
Throughout the residents' stay, we worked closely with their family and legal representatives, who consistently expressed appreciation for the care, support, and compassion provided by our team, particularly as the residents' needs increased with age.
As such, we consider this review to be misleading and highly unreliable, lacking credibility and not reflective of the documented experiences and feedback shared by those directly involved in the residents' care and decision-making. We remain committed to providing dignified, compassionate, and professional care to all resident.
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Review from M W (Granddaughter of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
My gran and grandad moved into the home in 2022, and initially the care was positive, with attentive staff and clear communication. However, after a change in management, standards declined. Communication became poor, and we often had to chase for updates. Activities and outings were limited-my gran
attended occasionally, but my grandad only once, with little effort to include them both.


As my gran's Alzheimer's progressed, we expected she would be cared for until the end of her life. It was therefore very upsetting when the home terminated her placements saying her needs could not be met, leaving her in hospital. After almost 5 years we felt dignity and compassion were severely lacking. While few staff were kind, our overall experience-especially towards the end was extremely disappointing.

Reply from Mary Fox, Care Home Manager at Foxley HouseWe are sorry to read this review; however, we do not believe it accurately reflects the care provided in our home.
The reviewer was not directly involved in the day-to-day care planning or clinical discussions and was a very infrequent visitor to the home. We maintained regular communication with those formally involved in decisions( i.e.POA's), working collaboratively and in line with professional guidance at all times.
Both residents enjoyed over four years in our care, during which their experience was consistently acknowledged and complimented by family members and professionals.
Any changes to care were made following thorough assessment and in consultation with healthcare professionals, always prioritising safety, dignity, and appropriate support.
We remain proud of the compassionate care our team provides and would welcome the opportunity to discuss any concerns directly.
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Review from M T (Daughter-in-law of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were excellent, very personable & helpful, they could not do enough to ensure the care & respect for the residents & family.
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Review from Sheena G (Niece of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find staff lovely, helpful and caring. The care is very good, and there is a lot of socialising, parties and such.
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Review from Stephen T (Son of Resident) assisted by family/friend published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the management and staff enough for the care they provided my parents even the American writer of inspirational poetry could not provide the words adequate enough to express my gratitude.
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Review from John M (Son of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has settled into Foxley Care Home as if he's lived there his whole life, of his three siblings I was most resistant to him moving into a care home but, after observing him over the last six months or so I am happy to admit I was wrong, I feel he's well looked after and much mre engaged with
the staff and his surroundings than I could have imagined.
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Review from K S (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
In my personal experience, I felt very let down by this home. It often was that mum spent most days in her bedroom or in front of the television, and I did not see what I would consider meaningful activities and there were zero outings during her three years there. While many staff appeared caring,
they seemed short-staffed, which in my view affected Mum's individual care. I was concerned about communication, including hospital appointments cancelled without my knowledge and documentation I found inaccurate or incomplete. If I raised any concerns, the response felt defensive rather than supportive. In my opinion, the facilities felt tired and in need of updating. We chose to decorate Mum's room ourselves to make it feel more homely and comfortable .My overall opinion and impression was that finance seemed to outweigh personalised care. Sadly, in my opinion our experience did not reflect the care and support we had hoped for.
Reply from Mary Fox, Manager at Foxley HouseWhile we respect differing views, the comments in this review are unrecognisable to our staff and service, and are both disappointing and misleading given the four to five wonderful years this individual and their family visibly enjoyed in our care home.

For confidentiality reasons, we cannot address the comments in full. However, the review was submitted 8-9 months after the person left our service, raising questions about the timing and context. It may even relate to experiences elsewhere.

For an independent, credible view, we invite you to visit the Care Inspectorate website, where our service is appraised as very good in all areas, including personal care, meaningful activities, management, and leadership.

We remain fully committed to continually improving our service and providing a warm, meaningful, and homely environment for all our residents and their families.
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Review from Graeme S (Son of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
After new management took over in 2024, my experience of this home changed significantly. What had once felt warm and welcoming became cold and uninviting. I felt individual residents' needs were no longer the priority. Mistakes were made, things were often missed, and communication felt poor. Issues
were dealt with reactively rather than proactively. When concerns were raised, I felt met with defensiveness, which discouraged open communication. Although there was a short period of improvement, this did not last.
Most care staff were kind but clearly overstretched. Activities were rare, with little structured engagement or outings. My mum, who has Alzheimer's, was often taken to her room for making noise, which is part of her condition. Information in our SAR made me feel this was viewed as an issue rather than part of her care needs, suggesting a lack of person-centred care.
The stress and lack of support left me feeling that we failed our mum by keeping her there as long as we did.
Reply from Mary Fox, Manager at Foxley HouseWhile we respect differing views, the comments in this review are unrecognisable to our staff and service, and are both disappointing and misleading given the four to five wonderful years this individual and their family visibly enjoyed in our care home.

For confidentiality reasons, we cannot address the comments in full. However, the review was submitted 8-9 months after the person left our service, raising questions about the timing and context. It may even relate to experiences elsewhere.

For an independent, credible view, we invite you to visit the Care Inspectorate website, where our service is appraised as very good in all areas, including personal care, meaningful activities, management, and leadership.

We remain fully committed to continually improving our service and providing a warm, meaningful, and homely environment for all our residents and their families.
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Review from Catherine B (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has settled well into Foxley House, each member of staff has been welcoming, understanding and extremely caring of his physical and emotional needs. They have communicated well with all family members, have recognised his personality and encouraged him in maintaining an active and fun day to
day routine. I have found my visits to be welcoming, enjoyable, and reassuring. I could not fault the staff's professionalism and commitment.
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Review from Rose C (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1st class care facility, it's a home from home, all staff are polite, professional and genuinely care about residents.
Excellent days out and events are regularly organised for residents.
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Review from David V (Son of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Foxley House is always a warm and welcoming place with wonderful staff. Nothing is too much bother for the staff, and they are always happy to help, no matter what. My mother is really well looked after, and my family and I are delighted with the care she receives. 10/10
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Review from Anthony G (Grandson of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Come to Foxley to visit my gran every week. She is well looked after. Staff are always present with cups of tea and snacks.
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Review from David M (Friend of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly attentive staff willing and able to help at all times. Kindly care for residents' entertainment beyond and above.
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Review from L M (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Foxley House for nearly 2 years. I can't thank all the staff enough for their kindness. Everyone is lovely, and nothing is too much trouble. They go above and beyond, and my mum loves them all like family. The activities are amazing, and Annie, the coordinator, arranges fabulous pasties.
They are the highlight of the month.
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Review from Elizabeth K (Wife of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Neil was only with you a short time but in that time he was happy and contented. I wish to thank the staff for all the care they gave him. It was second to none .Mary the manager took time to visit us at home and gave us advice on how to proceed with Neil going to live in Foxley House. I can't thank
her enough for help
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Review from Millie W (Granddaughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not seen my nana this happy in a long time, this place is great, and I enjoy keeping up to date via social media.
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Current Review Score: 9.2 (9.236)

Overview of Review Score

The Review Score of 9.2 (9.236) out of 10 for Foxley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.236 for Foxley House is calculated as follows: ( (228 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) + (13 Poors x 2) + (43 Very Poors x 1) ) ÷ 297 Ratings = 4.236
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Foxley House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 3 Mar 2026
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (1)

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Mary Fox

Job Title: Care Home Manager Joined: 2016

Mary is our dedicated Care Home Manager who has been an integral part of the home for over 10 years, progressing from a carer into management through her passion, commitment, and hard work. She is a highly motivated and compassionate leader who consistently goes above and beyond to support our residents, families, and staff. Mary is deeply committed to delivering high-quality, person-centred care and ensuring that every resident’s individual needs are met with dignity, respect, and kindness. She also works hard to create a stimulating and welcoming environment, offering a wide variety of activities and events designed to engage, inspire, and bring enjoyment to all residents.

Frequently Asked Questions about Foxley House

What types of Care is Foxley House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Foxley House have?

There are 15 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Foxley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Foxley House to the centre of Glasgow?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Foxley House to verify any information. View our terms and conditions. Foxley House has an Enhanced Service - more info.