Submit a Review for Foxley House
107 Hamilton Road, Mount Vernon, Glasgow, G32 9QN
View full details of Foxley HouseLatest Reviews for Foxley House
30 April 2026
My gran and grandad moved into the home in 2022, and initially the care was positive, with attentive staff and clear communication. However, after a change in management, standards declined. Communication became poor, and we often had to chase for updates. Activities and outings were limited-my gran
attended occasionally, but my grandad only once, with little effort to include them both.
As my gran's Alzheimer's progressed, we expected she would be cared for until the end of her life. It was therefore very upsetting when the home terminated her placements saying her needs could not be met, leaving her in hospital. After almost 5 years we felt dignity and compassion were severely lacking. While few staff were kind, our overall experience-especially towards the end was extremely disappointing.
15 April 2026
Staff were excellent, very personable and heloful, they could not do enough to ensure the care and respect for the residents and family.
15 April 2026
I always find staff lovely, helpful and caring. The care is very good, and there is a lot of socialising, parties and such.
15 April 2026
I can't thank the management and staff enough for the care they provided my parents even the American writer of inspirational poetry could not provide the words adequate enough to express my gratitude.
13 April 2026
My father has settled into Foxley Care Home as if he's lived there his whole life, of his three siblings I was most resistant to him moving into a care home but, after observing him over the last six months or so I am happy to admit I was wrong, I feel he's well looked after and much mre engaged
with the staff and his surroundings than I could have imagined.
02 March 2026
In my personal experience, I felt very let down by this home. It often was that mum spent most days in her bedroom or in front of the television, and I did not see what I would consider meaningful activities and there were zero outings during her three years there. While many staff appeared caring,
they seemed short-staffed, which in my view affected Mum's individual care. I was concerned about communication, including hospital appointments cancelled without my knowledge and documentation I found inaccurate or incomplete. If I raised any concerns, the response felt defensive rather than supportive. In my opinion, the facilities felt tired and in need of updating. We chose to decorate Mum's room ourselves to make it feel more homely and comfortable .My overall opinion and impression was that finance seemed to outweigh personalised care. Sadly, in my opinion our experience did not reflect the care and support we had hoped for.
02 March 2026
After new management took over in 2024, my experience of this home changed significantly. What had once felt warm and welcoming became cold and uninviting. I felt individual residents' needs were no longer the priority. Mistakes were made, things were often missed, and communication felt poor.
Issues were dealt with reactively rather than proactively. When concerns were raised, I felt met with defensiveness, which discouraged open communication. Although there was a short period of improvement, this did not last.
Most care staff were kind but clearly overstretched. Activities were rare, with little structured engagement or outings. My mum, who has Alzheimer's, was often taken to her room for making noise, which is part of her condition. Information in our SAR made me feel this was viewed as an issue rather than part of her care needs, suggesting a lack of person-centred care.
The stress and lack of support left me feeling that we failed our mum by keeping her there as long as we did.
02 March 2026
My dad has settled well into Foxley House, each member of staff has been welcoming, understanding and extremely caring of his physical and emotional needs. They have communicated well with all family members, have recognised his personality and encouraged him in maintaining an active and fun day to
day routine. I have found my visits to be welcoming, enjoyable, and reassuring. I could not fault the staff's professionalism and commitment.
23 February 2026
1st class care facility, it's a home from home, all staff are polite, professional and genuinely care about residents.
Excellent days out and events are regularly organised for residents.
23 February 2026
Foxley House is always a warm and welcoming place with wonderful staff. Nothing is too much bother for the staff, and they are always happy to help, no matter what. My mother is really well looked after, and my family and I are delighted with the care she receives. 10/10
23 February 2026
Come to Foxley to visit my gran every week. She is well looked after. Staff are always present with cups of tea and snacks.
20 February 2026
Friendly attentive staff willing and able to help at all times. Kindly care for residents' entertainment beyond and above.
20 February 2026
My mum has been in Foxley House for nearly 2 years. I can't thank all the staff enough for their kindness. Everyone is lovely, and nothing is too much trouble. They go above and beyond, and my mum loves them all like family. The activities are amazing, and Annie, the coordinator, arranges fabulous
pasties. They are the highlight of the month.
01 October 2025
Neil was only with you a short time but in that time he was happy and contented. I wish to thank the staff for all the care they gave him. It was second to none .Mary the manager took time to visit us at home and gave us advice on how to proceed with Neil going to live in Foxley House. I can't thank
her enough for help
11 September 2025
Not seen my nana this happy in a long time, this place is great, and I enjoy keeping up to date via social media.
11 September 2025
Having a great time at the tiki party. Never seen my nana so cheery and happy, dancing and singing along to the music.
29 April 2025
Welcoming attitude from the staff, professional care shown to residents and visitors alike. The social events are well prepared, and delivered, the staff are 110%.
22 February 2025
My mum has been a resident in Foxley for just over a year and a half and over this time we have come to get to know the staff on a personal basis and in all cases they have become not just carers but friends. I can say that all the staff genuinely care about the residents and the standard of care is
second to none in a difficult situation they are giving my mum the best quality of life possible. The comfort that gives her family is priceless to any family in this difficult situation we would without hesitation recommend Foxley.
19 February 2025
I am very happy that we chose this care home for my mum, it has a family feel about it, and I like that I know almost all of the other residents by name. I do feel that she does get the best care possible, and the carers do have a genuine bond with my mum. My daughter is 3 years old and she loves to
visit granny and feels quite at home when she arrives. All the staff know her by name too. I am so glad my mum is here.
21 January 2025
I wish to record my family's appreciation to the wonderful staff at Foxley House.
Sadly, our mum passed away recently, but during mums 18 months stay she was wonderfully cared for. Without exception, every member of staff looked after mum with dignity, love and kindness and all went that "extra
mile". Putting a loved one into care is never a decision any family wishes to make. However, we can honestly say that we chose the "jewel in the crown" by selecting Foxley House.
Latest Reviews for Foxley House
30 April 2026
My gran and grandad moved into the home in 2022, and initially the care was positive, with attentive staff and clear communication. However, after a change in management, standards declined. Communication became poor, and we often had to chase for updates. Activities and outings were limited-my gran
attended occasionally, but my grandad only once, with little effort to include them both.
As my gran's Alzheimer's progressed, we expected she would be cared for until the end of her life. It was therefore very upsetting when the home terminated her placements saying her needs could not be met, leaving her in hospital. After almost 5 years we felt dignity and compassion were severely lacking. While few staff were kind, our overall experience-especially towards the end was extremely disappointing.
15 April 2026
Staff were excellent, very personable and heloful, they could not do enough to ensure the care and respect for the residents and family.
15 April 2026
I always find staff lovely, helpful and caring. The care is very good, and there is a lot of socialising, parties and such.
15 April 2026
I can't thank the management and staff enough for the care they provided my parents even the American writer of inspirational poetry could not provide the words adequate enough to express my gratitude.
13 April 2026
My father has settled into Foxley Care Home as if he's lived there his whole life, of his three siblings I was most resistant to him moving into a care home but, after observing him over the last six months or so I am happy to admit I was wrong, I feel he's well looked after and much mre engaged
with the staff and his surroundings than I could have imagined.
02 March 2026
In my personal experience, I felt very let down by this home. It often was that mum spent most days in her bedroom or in front of the television, and I did not see what I would consider meaningful activities and there were zero outings during her three years there. While many staff appeared caring,
they seemed short-staffed, which in my view affected Mum's individual care. I was concerned about communication, including hospital appointments cancelled without my knowledge and documentation I found inaccurate or incomplete. If I raised any concerns, the response felt defensive rather than supportive. In my opinion, the facilities felt tired and in need of updating. We chose to decorate Mum's room ourselves to make it feel more homely and comfortable .My overall opinion and impression was that finance seemed to outweigh personalised care. Sadly, in my opinion our experience did not reflect the care and support we had hoped for.
02 March 2026
After new management took over in 2024, my experience of this home changed significantly. What had once felt warm and welcoming became cold and uninviting. I felt individual residents' needs were no longer the priority. Mistakes were made, things were often missed, and communication felt poor.
Issues were dealt with reactively rather than proactively. When concerns were raised, I felt met with defensiveness, which discouraged open communication. Although there was a short period of improvement, this did not last.
Most care staff were kind but clearly overstretched. Activities were rare, with little structured engagement or outings. My mum, who has Alzheimer's, was often taken to her room for making noise, which is part of her condition. Information in our SAR made me feel this was viewed as an issue rather than part of her care needs, suggesting a lack of person-centred care.
The stress and lack of support left me feeling that we failed our mum by keeping her there as long as we did.
02 March 2026
My dad has settled well into Foxley House, each member of staff has been welcoming, understanding and extremely caring of his physical and emotional needs. They have communicated well with all family members, have recognised his personality and encouraged him in maintaining an active and fun day to
day routine. I have found my visits to be welcoming, enjoyable, and reassuring. I could not fault the staff's professionalism and commitment.
23 February 2026
1st class care facility, it's a home from home, all staff are polite, professional and genuinely care about residents.
Excellent days out and events are regularly organised for residents.
23 February 2026
Foxley House is always a warm and welcoming place with wonderful staff. Nothing is too much bother for the staff, and they are always happy to help, no matter what. My mother is really well looked after, and my family and I are delighted with the care she receives. 10/10
23 February 2026
Come to Foxley to visit my gran every week. She is well looked after. Staff are always present with cups of tea and snacks.
20 February 2026
Friendly attentive staff willing and able to help at all times. Kindly care for residents' entertainment beyond and above.
20 February 2026
My mum has been in Foxley House for nearly 2 years. I can't thank all the staff enough for their kindness. Everyone is lovely, and nothing is too much trouble. They go above and beyond, and my mum loves them all like family. The activities are amazing, and Annie, the coordinator, arranges fabulous
pasties. They are the highlight of the month.
01 October 2025
Neil was only with you a short time but in that time he was happy and contented. I wish to thank the staff for all the care they gave him. It was second to none .Mary the manager took time to visit us at home and gave us advice on how to proceed with Neil going to live in Foxley House. I can't thank
her enough for help
11 September 2025
Not seen my nana this happy in a long time, this place is great, and I enjoy keeping up to date via social media.
11 September 2025
Having a great time at the tiki party. Never seen my nana so cheery and happy, dancing and singing along to the music.
29 April 2025
Welcoming attitude from the staff, professional care shown to residents and visitors alike. The social events are well prepared, and delivered, the staff are 110%.
22 February 2025
My mum has been a resident in Foxley for just over a year and a half and over this time we have come to get to know the staff on a personal basis and in all cases they have become not just carers but friends. I can say that all the staff genuinely care about the residents and the standard of care is
second to none in a difficult situation they are giving my mum the best quality of life possible. The comfort that gives her family is priceless to any family in this difficult situation we would without hesitation recommend Foxley.
19 February 2025
I am very happy that we chose this care home for my mum, it has a family feel about it, and I like that I know almost all of the other residents by name. I do feel that she does get the best care possible, and the carers do have a genuine bond with my mum. My daughter is 3 years old and she loves to
visit granny and feels quite at home when she arrives. All the staff know her by name too. I am so glad my mum is here.
21 January 2025
I wish to record my family's appreciation to the wonderful staff at Foxley House.
Sadly, our mum passed away recently, but during mums 18 months stay she was wonderfully cared for. Without exception, every member of staff looked after mum with dignity, love and kindness and all went that "extra
mile". Putting a loved one into care is never a decision any family wishes to make. However, we can honestly say that we chose the "jewel in the crown" by selecting Foxley House.