Care Homes Owned by Foxcare Ltd

I am very happy with the care being provided. All staff are very friendly and helpful but I would single Craig out for particular credit as he is always so cheerful and engaging

My Brother and I thank our lucky stars that we found Jordanhill Care Home for our Mum and highly recommend this superb establishment.

The staff and have always been incredibly supportive to me, always taking the time listen and offer reassurance. It gives me peace of mind knowing my mum is happy and well looked after.

I was welcomed and shown to my friend and helped to feel very comfortable. The house is clean, friendly and welcoming and my friend looks very happy here. The staff were really helpful and enabled me to spend time with my friend in her room as well as giving me coffee.

My mum has been in Foxley House for 2 years. I cannot thank the staff enough for everything they do. Mum is treated like family and loves all the staff. nothing is too much Trouble. Everyone is so kind and welcoming. The activities are amazing and family are always included!

All staff are very obliging nothing is too much trouble

After being anxious about my mum being in a care home, Im delighted she has settled. The staff are great with her, plenty of activities and she seems happy. She's safe, has lots of company and as a family we are very happy with Jordanhill Care Home.

Jordanhill House is a brilliant carehome where we can visit anytime knowing our family member is being cared for, entertained and is safe. The staff are all fantastic and offer different skillsets to all residents, to meet their needs and wants. There is a great, varied activity programme and entertainment to keep everyone's minds active and bodys exercised and pampered. Family nights with singers and nibbles go down well as well - as visits from animals from ponies, alpacas, reptiles and therapy dogs are fab. But most of all the peace of mind is paramount :)

The staff are really friendly and caring.

Ultimately, our family was left disappointed and feeling let down by a service we had trusted with our mother's care.

The activities and entertainment go far beyond what I would have expected from a Care Home. Well done

I have found the home very welcoming to both Maisie (dog) and me. We enjoy our visits. Staff very friendly.

In my opinion, the experience my family had at Foxley House was deeply disappointing. I visited regularly and, from my perspective, the quality and consistency of care appeared to decline over time.

The majority of staff I encountered were kind and worked hard, often seeming under considerable pressure. However, there were occasions when things appeared to be missed and concerns did not seem to be addressed as effectively as we would have hoped.

Watching my niece and nephews navigate this was extremely upsetting. What should have been a time focused on their mother's wellbeing often became a source of stress, worry and frustration.

I often felt communication could have been better, and responses to concerns sometimes came across as defensive rather than reassuring.

Having since seen the care and support she receives elsewhere, the contrast is, in my opinion, remarkable. It has reinforced my belief that she and her family deserve much better.

Very happy with mums day to day care. The staff are great and the home is clean!

My grandparents received excellent care during their many years at Foxley. The staff showed compassion, patience and kindness, not only towards my grandparents but also towards our family. It was always reassuring to know they were being looked after by people who cared deeply about the wellbeing and happiness of residents. Carers took the time to get to know them personally and treated them with dignity and respect. Foxley consistently went above and beyond for my grandparents. One example was when they organised an anniversary celebration for my grandparents, which they put a lot of thought and effort into. What meant even more to us was that many members of staff came in on their evening off simply because they wanted to celebrate my grandparents. That level of kindness and dedication spoke volumes about the character of the staff. They created an environment where my grandparents felt safe, cared for and respected, with my grandad regularly saying he "couldn't fault" Foxley House.

My mothers care has been excellent. The home is friendly and staff are supportive and attentive. There are plenty of activities and interaction to keep everyone engaged.

I cannot thank the staff enough for how at home they made me and my family feel. This is best reflected in how upset my Grandad was when he had to leave-the majority of the staff were even in tears on their last day together.

Both my parents were residents at Foxley house for a number of years. The staff and care they received were excellent. It was a very sad day when my parents had to leave .

I always found the staff curtious , helpful, obliging and it was a lovely environment for what I hoped my parents to see out their remaining time .

As the partner of the residents' granddaughter, I visited regularly over an 18-month period of their 4+ year stay. My involvement as an extended family member, looking out for loved ones, bears no relation to whether someone holds POA. During this time, the service often felt disorganised and on the back foot, with communication inconsistent and reactive rather than proactive.

There were repeated issues that should not have occurred, such as having to ask multiple times for basic items like glasses, and being left to organise their room ourselves after a poorly handled room change. These were not isolated incidents but part of a wider pattern that caused ongoing frustration.

While some staff showed kindness, the overall experience lacked consistency, coordination, and attention to detail. In our experience, the service did not meet the standards of dignity, organisation, and care that families should reasonably expect.

The staff are all excellent. I have never encountered a staff member in a bad mood and they all have a positive attitude and genuine concern for the residents.