"Excellent in all respects of care and attention. Superb treatment at all times by all staff who show high levels of compassion and…"
Read all 71 reviews
from £1,500 / week
38 Rooms
Location Type
Care Home
Jordanhill House, in Glasgow, is a homely and welcoming accommodation ideal for numerous old age related care needs, including for dementia and other sensory impairments.
Residents and their ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Foxley House
107 Hamilton Road, Mount Vernon, Glasgow G32 9QN
"My dad has settled well into Foxley House, each member of staff has been welcoming, understanding and extremely caring of his physical and…"
Read all 68 reviews
from £1,250 / week
23 Rooms
Location Type
Care Home
Foxley House in Glasgow provides high quality residential care to 21 older people.
The small number of clients within their care makes the environment homely and allows for people to receive ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care
Foxcare Ltd Reviews in Glasgow City (139)
9.6
Foxcare Ltd has a Group Review Score of 9.6 (9.637) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Foxcare Ltd must have a Review Score.
from Hugh K (Relative of Resident) published on 19 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent in all respects of care and attention. Superb treatment at all times by all staff who show high levels of compassion and professionalism. I would recommend their commitment and genuine enthusiasm for their work to anyone requiring such residential care. Always willing to go above and beyond
from Brian M (Son of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum Rita Machaffie has been in Jordanhill care home for around 8 years now, the standards have only got better, its an incredible place, amazing staff and facilities witch care to all my mums needs. You cannot fault the owner, management do a great job.
from Angela S (Daughter of Resident) published on 9 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Having to choose a care home for a loved one is incredibly difficult, daunting, and emotional process. When I first visited Jordanhill House, I was immediately impressed by the compassion and understanding shown by everyone there. The atmosphere was friendly and caring - it didn't feel like a care
environment; it felt warm, homely and welcoming.
My mum has been a resident since October 2025 and each time I visit, I continue to be blown away not only by the professionalism of the staff but by how genuinely pleasant and caring everyone is. They truly can't do enough for my mum and are a fantastic source of support to us as a family.
The Activities Coordinators also deserve a special mention- they are enthusiastic and engaging bringing so much positivity to the residents daily lives.
This journey isn't an easy one but every single member of the team plays a part in ensuring my mum and all the residents are safe, well cared for and happy. We honestly couldn't ask for anything more.
from John M (Nephew of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My aunt was only here for 2 months but the care was excellent and she was treated with kindness. We as a family appreciated everything that the staff did for her, especially in her last few weeks. It gave us great comfort knowing she was being well cared for when we weren't there. Thank you to all staff.
from K S (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
In my personal experience, I felt very let down by this home. It often was that mum spent most days in her bedroom or in front of the television, and I did not see what I would consider meaningful activities and there were zero outings during her three years there. While many staff appeared caring,
they seemed short-staffed, which in my view affected Mum's individual care. I was concerned about communication, including hospital appointments cancelled without my knowledge and documentation I found inaccurate or incomplete. If I raised any concerns, the response felt defensive rather than supportive. In my opinion, the facilities felt tired and in need of updating. We chose to decorate Mum's room ourselves to make it feel more homely and comfortable .My overall opinion and impression was that finance seemed to outweigh personalised care. Sadly, in my opinion our experience did not reflect the care and support we had hoped for.
Reply from Mary Fox, Manager at Foxley HouseWhile we respect differing views, the comments in this review are unrecognisable to our staff and service, and are both disappointing and misleading given the four to five wonderful years this individual and their family visibly enjoyed in our care home.
For confidentiality reasons, we cannot address the comments in full. However, the review was submitted 8-9 months after the person left our service, raising questions about the timing and context. It may even relate to experiences elsewhere.
For an independent, credible view, we invite you to visit the Care Inspectorate website, where our service is appraised as very good in all areas, including personal care, meaningful activities, management, and leadership.
We remain fully committed to continually improving our service and providing a warm, meaningful, and homely environment for all our residents and their families.
from Graeme S (Son of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
After new management took over in 2024, my experience of this home changed significantly. What had once felt warm and welcoming became cold and uninviting. I felt individual residents' needs were no longer the priority. Mistakes were made, things were often missed, and communication felt poor. Issues
were dealt with reactively rather than proactively. When concerns were raised, I felt met with defensiveness, which discouraged open communication. Although there was a short period of improvement, this did not last.
Most care staff were kind but clearly overstretched. Activities were rare, with little structured engagement or outings. My mum, who has Alzheimer's, was often taken to her room for making noise, which is part of her condition. Information in our SAR made me feel this was viewed as an issue rather than part of her care needs, suggesting a lack of person-centred care.
The stress and lack of support left me feeling that we failed our mum by keeping her there as long as we did.
Reply from Mary Fox, Manager at Foxley HouseWhile we respect differing views, the comments in this review are unrecognisable to our staff and service, and are both disappointing and misleading given the four to five wonderful years this individual and their family visibly enjoyed in our care home.
For confidentiality reasons, we cannot address the comments in full. However, the review was submitted 8-9 months after the person left our service, raising questions about the timing and context. It may even relate to experiences elsewhere.
For an independent, credible view, we invite you to visit the Care Inspectorate website, where our service is appraised as very good in all areas, including personal care, meaningful activities, management, and leadership.
We remain fully committed to continually improving our service and providing a warm, meaningful, and homely environment for all our residents and their families.
from Catherine B (Daughter of Resident) published on 2 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My dad has settled well into Foxley House, each member of staff has been welcoming, understanding and extremely caring of his physical and emotional needs. They have communicated well with all family members, have recognised his personality and encouraged him in maintaining an active and fun day to
day routine. I have found my visits to be welcoming, enjoyable, and reassuring. I could not fault the staff's professionalism and commitment.
from Garry L (Son of Resident) published on 25 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot speak highly enough of Jordanhill. From day one the team have been fantastic. Communication is outstanding, especially as I am remote in NZ. They are always available to talk, provide updates and answering any questions. Knowing my mum is supported and surrounded by a dedicated team provides
from Rose C (Daughter of Resident) published on 23 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
1st class care facility, it's a home from home, all staff are polite, professional and genuinely care about residents.
Excellent days out and events are regularly organised for residents.
from David V (Son of Resident) published on 23 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Foxley House is always a warm and welcoming place with wonderful staff. Nothing is too much bother for the staff, and they are always happy to help, no matter what. My mother is really well looked after, and my family and I are delighted with the care she receives. 10/10
from L M (Daughter of Resident) published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has been in Foxley House for nearly 2 years. I can't thank all the staff enough for their kindness. Everyone is lovely, and nothing is too much trouble. They go above and beyond, and my mum loves them all like family. The activities are amazing, and Annie, the coordinator, arranges fabulous pasties.
from Agnes L (Daughter of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It is wonderful to know that my mum is living in a happy, stimulating environment being well cared for. As a visitor I always receive a warm welcome at Jordanhill House.
from Elizabeth K (Wife of Resident) published on 1 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Neil was only with you a short time but in that time he was happy and contented. I wish to thank the staff for all the care they gave him. It was second to none .Mary the manager took time to visit us at home and gave us advice on how to proceed with Neil going to live in Foxley House. I can't thank
from K T (Daughter of Resident) published on 26 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Small very welcoming home. Staff get to know relatives and residents. Activities are varied and inclusive for residents. My opinion of nursing homes has definitely changed following my experience here for the better.
from E G (Daughter-in-law of Resident) published on 24 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Superb facility, excellent staff. The staff are the real stars. The carers, cleaners, caterers go above and beyond. I know that my mother-in-law feels safe and secure. The staff have become friends. Would highly recommend.
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