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Care Homes Owned by Foxcare Ltd in Glasgow City

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Foxcare Ltd in Glasgow City

Only the locations & reviews in Glasgow City for Foxcare Ltd are showing below.

View the details of all 2 locations (with 147 reviews) owned by Foxcare Ltd

Foxcare Ltd Locations in Glasgow City (2)

 - Browse 2 Care Homes owned by Foxcare Ltd in Glasgow City
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Jordanhill House
533 Anniesland Road, Jordanhill, Glasgow G13 1TP 
9.9 72 reviews
Jordanhill House, Glasgow, Glasgow City
"The staff are all excellent. I have never encountered a staff member in a bad mood and they all have a positive attitude and genuine…"   Read all 72 reviews
  • from £1,500 / week
  • 38 Rooms
Location Type Care Home

Jordanhill House, in Glasgow, is a homely and welcoming accommodation ideal for numerous old age related care needs, including for dementia and other sensory impairments. Residents and their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Foxley House
107 Hamilton Road, Mount Vernon, Glasgow G32 9QN 
9.2 75 reviews
Foxley House, Glasgow, Glasgow City
"Both my parents were residents at Foxley house for a number of years. The staff and care they received were excellent. It was a very sad…"   Read all 75 reviews
  • from £1,250 / week
  • 23 Rooms
Location Type Care Home

Foxley House in Glasgow provides high quality residential care to 21 older people. The small number of clients within their care makes the environment homely and allows for people to receive ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Foxcare Ltd Reviews in Glasgow City (147)

9.5

Foxcare Ltd has a Group Review Score of 9.5 (9.544) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Foxcare Ltd must have a Review Score.

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Review of

Foxley House

from G T (Son of Resident) published on 16 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were residents at Foxley house for a number of years. The staff and care they received were excellent. It was a very sad day when my parents had to leave .


I always found the staff curtious , helpful, obliging and it was a lovely environment for what I hoped my parents to see out

their remaining time .
Reply from Mary Fox, Care Manager at Foxley HouseThank you for your kind words and for taking the time to leave this lovely review. We truly appreciate your feedback.
Our staff work hard to provide a warm, supportive environment, so your comments about their kindness and dedication are especially valued.
As Power of Attorney for your parents, your review is incredibly helpful and reassuring to both our team and other families considering care for their loved ones.
Thank you again for your support and trust in Foxley House. We wish you and your family all the very best.
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Review of

Foxley House

from N M (Friend of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
As the partner of the residents' granddaughter, I visited regularly over an 18-month period of their 4+ year stay. My involvement as an extended family member, looking out for loved ones, bears no relation to whether someone holds POA. During this time, the service often felt disorganised and on the
back foot, with communication inconsistent and reactive rather than proactive.


There were repeated issues that should not have occurred, such as having to ask multiple times for basic items like glasses, and being left to organise their room ourselves after a poorly handled room change. These were not isolated incidents but part of a wider pattern that caused ongoing frustration.


While some staff showed kindness, the overall experience lacked consistency, coordination, and attention to detail. In our experience, the service did not meet the standards of dignity, organisation, and care that families should reasonably expect.

Reply from M F, Manager at Foxley HouseWe must clarify that the reviewer was not a family member or authorised representative directly involved in the residents' care, and we have no record of them as a visitor to the home.
Throughout the residents' stay, we worked closely with their family and legal representatives, who consistently expressed appreciation for the care, support, and compassion provided by our team, particularly as the residents' needs increased with age.
As such, we consider this review to be misleading and highly unreliable, lacking credibility and not reflective of the documented experiences and feedback shared by those directly involved in the residents' care and decision-making. We remain committed to providing dignified, compassionate, and professional care to all resident.
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Review of

Jordanhill House

from Donald W (Son of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all excellent. I have never encountered a staff member in a bad mood and they all have a positive attitude and genuine concern for the residents.
Reply from Gary Fox, Owner at Jordanhill HouseThanks for this kind review and appreciation of all the staff's hard work. I will ensure that it is shared with the team.
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Review of

Jordanhill House

from C S (Son of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very happy, the staff are so caring. That's not always easy because mum can be quite strong willed. We moved mum here from another nearly home because we could feel that the care here was more personal. Staff are good fun and nothing is too much trouble. The staff have been the same all
the time mum has been here and that consistency means they get to know her better. Highly recommend.
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Review of

Foxley House

from M W (Granddaughter of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
My gran and grandad moved into the home in 2022, and initially the care was positive, with attentive staff and clear communication. However, after a change in management, standards declined. Communication became poor, and we often had to chase for updates. Activities and outings were limited-my gran
attended occasionally, but my grandad only once, with little effort to include them both.


As my gran's Alzheimer's progressed, we expected she would be cared for until the end of her life. It was therefore very upsetting when the home terminated her placements saying her needs could not be met, leaving her in hospital. After almost 5 years we felt dignity and compassion were severely lacking. While few staff were kind, our overall experience-especially towards the end was extremely disappointing.

Reply from Mary Fox, Care Home Manager at Foxley HouseWe are sorry to read this review; however, we do not believe it accurately reflects the care provided in our home.
The reviewer was not directly involved in the day-to-day care planning or clinical discussions and was a very infrequent visitor to the home. We maintained regular communication with those formally involved in decisions( i.e.POA's), working collaboratively and in line with professional guidance at all times.
Both residents enjoyed over four years in our care, during which their experience was consistently acknowledged and complimented by family members and professionals.
Any changes to care were made following thorough assessment and in consultation with healthcare professionals, always prioritising safety, dignity, and appropriate support.
We remain proud of the compassionate care our team provides and would welcome the opportunity to discuss any concerns directly.
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Review of

Foxley House

from M T (Daughter-in-law of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were excellent, very personable & helpful, they could not do enough to ensure the care & respect for the residents & family.
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Review of

Foxley House

from Sheena G (Niece of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find staff lovely, helpful and caring. The care is very good, and there is a lot of socialising, parties and such.
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Review of

Foxley House

from Stephen T (Son of Resident) assisted by family/friend published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the management and staff enough for the care they provided my parents even the American writer of inspirational poetry could not provide the words adequate enough to express my gratitude.
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Review of

Foxley House

from John M (Son of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has settled into Foxley Care Home as if he's lived there his whole life, of his three siblings I was most resistant to him moving into a care home but, after observing him over the last six months or so I am happy to admit I was wrong, I feel he's well looked after and much mre engaged with
the staff and his surroundings than I could have imagined.
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Review of

Jordanhill House

from Hugh K (Relative of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all respects of care and attention. Superb treatment at all times by all staff who show high levels of compassion and professionalism. I would recommend their commitment and genuine enthusiasm for their work to anyone requiring such residential care. Always willing to go above and beyond
what is required of them.
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Review of

Jordanhill House

from Brian M (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum Rita Machaffie has been in Jordanhill care home for around 8 years now, the standards have only got better, its an incredible place, amazing staff and facilities witch care to all my mums needs. You cannot fault the owner, management do a great job.
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Review of

Jordanhill House

from Angela S (Daughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to choose a care home for a loved one is incredibly difficult, daunting, and emotional process. When I first visited Jordanhill House, I was immediately impressed by the compassion and understanding shown by everyone there. The atmosphere was friendly and caring - it didn't feel like a care
environment; it felt warm, homely and welcoming.
My mum has been a resident since October 2025 and each time I visit, I continue to be blown away not only by the professionalism of the staff but by how genuinely pleasant and caring everyone is. They truly can't do enough for my mum and are a fantastic source of support to us as a family.
The Activities Coordinators also deserve a special mention- they are enthusiastic and engaging bringing so much positivity to the residents daily lives.
This journey isn't an easy one but every single member of the team plays a part in ensuring my mum and all the residents are safe, well cared for and happy. We honestly couldn't ask for anything more.
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Review of

Jordanhill House

from John M (Nephew of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was only here for 2 months but the care was excellent and she was treated with kindness. We as a family appreciated everything that the staff did for her, especially in her last few weeks. It gave us great comfort knowing she was being well cared for when we weren't there. Thank you to all staff.
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Review of

Foxley House

from K S (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
In my personal experience, I felt very let down by this home. It often was that mum spent most days in her bedroom or in front of the television, and I did not see what I would consider meaningful activities and there were zero outings during her three years there. While many staff appeared caring,
they seemed short-staffed, which in my view affected Mum's individual care. I was concerned about communication, including hospital appointments cancelled without my knowledge and documentation I found inaccurate or incomplete. If I raised any concerns, the response felt defensive rather than supportive. In my opinion, the facilities felt tired and in need of updating. We chose to decorate Mum's room ourselves to make it feel more homely and comfortable .My overall opinion and impression was that finance seemed to outweigh personalised care. Sadly, in my opinion our experience did not reflect the care and support we had hoped for.
Reply from Mary Fox, Manager at Foxley HouseWhile we respect differing views, the comments in this review are unrecognisable to our staff and service, and are both disappointing and misleading given the four to five wonderful years this individual and their family visibly enjoyed in our care home.

For confidentiality reasons, we cannot address the comments in full. However, the review was submitted 8-9 months after the person left our service, raising questions about the timing and context. It may even relate to experiences elsewhere.

For an independent, credible view, we invite you to visit the Care Inspectorate website, where our service is appraised as very good in all areas, including personal care, meaningful activities, management, and leadership.

We remain fully committed to continually improving our service and providing a warm, meaningful, and homely environment for all our residents and their families.
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Review of

Foxley House

from Graeme S (Son of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
After new management took over in 2024, my experience of this home changed significantly. What had once felt warm and welcoming became cold and uninviting. I felt individual residents' needs were no longer the priority. Mistakes were made, things were often missed, and communication felt poor. Issues
were dealt with reactively rather than proactively. When concerns were raised, I felt met with defensiveness, which discouraged open communication. Although there was a short period of improvement, this did not last.
Most care staff were kind but clearly overstretched. Activities were rare, with little structured engagement or outings. My mum, who has Alzheimer's, was often taken to her room for making noise, which is part of her condition. Information in our SAR made me feel this was viewed as an issue rather than part of her care needs, suggesting a lack of person-centred care.
The stress and lack of support left me feeling that we failed our mum by keeping her there as long as we did.
Reply from Mary Fox, Manager at Foxley HouseWhile we respect differing views, the comments in this review are unrecognisable to our staff and service, and are both disappointing and misleading given the four to five wonderful years this individual and their family visibly enjoyed in our care home.

For confidentiality reasons, we cannot address the comments in full. However, the review was submitted 8-9 months after the person left our service, raising questions about the timing and context. It may even relate to experiences elsewhere.

For an independent, credible view, we invite you to visit the Care Inspectorate website, where our service is appraised as very good in all areas, including personal care, meaningful activities, management, and leadership.

We remain fully committed to continually improving our service and providing a warm, meaningful, and homely environment for all our residents and their families.
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Review of

Foxley House

from Catherine B (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has settled well into Foxley House, each member of staff has been welcoming, understanding and extremely caring of his physical and emotional needs. They have communicated well with all family members, have recognised his personality and encouraged him in maintaining an active and fun day to
day routine. I have found my visits to be welcoming, enjoyable, and reassuring. I could not fault the staff's professionalism and commitment.
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Review of

Jordanhill House

from Garry L (Son of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Jordanhill. From day one the team have been fantastic. Communication is outstanding, especially as I am remote in NZ. They are always available to talk, provide updates and answering any questions. Knowing my mum is supported and surrounded by a dedicated team provides
me with peace of mind. Thank you.
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Review of

Foxley House

from Rose C (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1st class care facility, it's a home from home, all staff are polite, professional and genuinely care about residents.
Excellent days out and events are regularly organised for residents.
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Review of

Foxley House

from David V (Son of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Foxley House is always a warm and welcoming place with wonderful staff. Nothing is too much bother for the staff, and they are always happy to help, no matter what. My mother is really well looked after, and my family and I are delighted with the care she receives. 10/10
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Review of

Foxley House

from Anthony G (Grandson of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Come to Foxley to visit my gran every week. She is well looked after. Staff are always present with cups of tea and snacks.
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Awards / Recognitions (5)

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