I have no complaints on the overall service. Answering the phone seems to be a major problem on the residents floor, not the front office! I have lost count on the numerous attempts I have made when trying to connect to my Dad's floor, it is very frustrating!
16 January 2026
Home went to considerable effort to celebrate my mother's 100th birthday which was much appreciated.
Would be helpful if all staff could wear name badges. Have raised this before and would have thought this could have easily been implemented.
Does appear to be a bit of staff turn over but maybe an
issue for care services in general
16 January 2026
Overall happy with care my relative receives. However, have found interaction from staff, both with residents and visitors varies depending on who is on duty. Often have to approach staff to ask, rather than be approached and informed by them. Staff personnel changes so often that it is hard to
build a rapport. We are only able to visit once per week.
14 January 2026
I have no experience of other Care Homes but my husband seems settled and given his health condition, content. The staff are all professional and very kind.They have made an effort to get to know him and his needs.
Communication has occasionally been an issue but this has been dealt with promptly.
The cafe has been a huge asset
14 January 2026
It is such a relief to know my relative is in a safe, nurturing environment following a few years of anxiety for her health and wellbeing in her own home.
When I visit I am impressed by the number of staff on duty and to see their interactions with the clients.
Although she prefers to stay in
her room they involve her in activities and spend time chatting.
She always praises the staff and the food!
22 December 2025
Having both parents in Antonine House provides me with the peace of mind that they are in a safe, welcoming and stimulating environment. The staff are patient, friendly and compassionate. I know my parents are well fed and well looked after and have everything they need.
11 December 2025
My Mum has been a resident at Antonine House Care Home for 15 months. I cannot recommend the Care Home highly enough based on our experience right from the first inquiry to now. It is a difficult time when a loved one has to move into a Care Home but all the staff and the facilities at the home has
made that transition as smooth and happy as possible so Mum settled quickly. Mum has thrived on the good food, activities and support of staff. Mum recently enjoyed an outing to an Art Gallery which we had a lovely follow up conversation about. Her birthdays and Christmas in the home have been great celebrations. I cannot praise the staff highly enough from cleaners to gardeners to drivers to cafe hosts to chefs to managers to activity co-ordinators to carers to nurses they all know my Mum's name and make a great team.
20 January 2025
My relative has been in Antonine House for just over 12 months. She was admitted from hospital. She has been well looked after and has settled into her new surroundings. She enjoys many of the activities. She has a lot of visitors who are all made very welcome. The staff are professional,
enthusiastic and caring. The home is situated in pleasant surroundings and has a well-maintained garden which is well utilised when the weather allows.
20 January 2025
The staff at Antonine House treat our relative like their own family from the nurses, carers, cleaning, maintenance, catering through to admin and management personnel. Our relative is treated with dignity, respect and love and this extends to us too, we are all made to feel at home which is
reassuring and we feel our relative is safe and content.
17 January 2025
Antonine House Care Home is a well-organised caring environment with good standards of care and pleasant staff. Sometimes they are very busy. They have a good programme of activities. Sometimes the communication between floors could be better.
17 January 2025
Very happy with the level of care that my father receives, staff are professional, demonstrating empathy and understanding.
From his induction late in the evening to supporting him settling in we are very happy. The staff are equally as good with the relatives as they are with the residents.
Genuinely I enjoy visiting the home to see my father as there is a positive atmosphere even when the staff are busy.
01 August 2024
Accommodation and food continue to be of a very high standard and the residential home has the feel of a hotel. My mum has been here now for over 9 months and we are happy that she is getting very well cared for and there are plenty of activities to keep her busy. The nurses, carers, admin, cooks
and auxiliary staff seem like they get on well as a team. Occasionally when they are busy they take a little too long to arrive after a buzzer call and also serving runny cream with the strawberries during Wimbledon meant the inevitable spillages, but these are minor reservations and I continue to be very happy with the care provided.
25 July 2024
I have Power of Attorney for a friend. At all times I have found the Antonine staff supportive and understanding. They have helped me to deal with a tricky situation in a very caring way. They have a genuine interest in my friend's welfare and they are always approachable.
25 July 2024
The care my husband receives is excellent. The staff are very kind and attentive. Whenever medical attention has been required this has been provided very promptly. The food is excellent and the surroundings are similar to a very good hotel, with a very homely feel. Our family consider we could not
have made a better choice.
25 July 2024
Absolutely brilliant care and attention to my mother by all the staff who are all warm, friendly people with the highest standards of patient well-being and needs.
Everyone is always on hand to update us on any issues that crop up and we feel fully engaged with what is going on and how things are
during my mother's care. They really cannot do enough for her and her improvement and well-being in the few months that she has been there has really been fantastic to see - it was just what she needed.
We couldn't praise everyone highly enough and we are very happy that Mum is in the absolute best place she could be at the time she needs it most.
05 June 2024
My mother has been at Antonine House Care Home for the past two months having moved directly from hospital following a series of falls. I visited a number of care homes in the area before choosing Antonine House and have been happy with the choice.
It's very difficult to give your mother into the
care of others and everyone at Antonine House has been thoughtful and kind. All the staff have made a real effort to understand her needs and temperament and to make her comfortable. They've also made my brother and I feel welcome and fully part of her care.
It's never going to be a faultless process but all the staff I have met at Antonine House works hard to deliver a high level of care with the best possible attitude. I believe they have my mother's best interests at heart; also the food is really good!
24 May 2024
I’ve only visited twice. My impression is that Antonine provides a safe and caring environment. All members of staff have been kind and helpful. I could not wish for a better care home for my mother.
23 May 2024
Although our mum has only been at Antonine House for a few days, we have been really impressed with the efforts to settle Mum, taking into account some difficult family circumstances. One member of staff in particular spent a considerable amount of valuable time making us feel welcome, whilst
providing key advice and support for Mum. Seeking the right care home is hugely challenging, but Antonine House have eased that process for us.
08 February 2024
Prior to moving into Antonine House, Mum was struggling to cope at home. Although apprehensive about the change, she quickly settled and has now been a resident for over 2 years.
Antonine House is a purpose-built modern building with good facilities including a lovely enclosed courtyard garden
which Mum loves sitting in during the summer.
Staff are friendly and treat her with care and respect. Almost all know her name and will take the time to greet her or chat if passing in the corridor. Mum celebrated her 90th birthday last summer and staff went out of their way to enable us to have a special family party in celebration, making it a memorable day for all.
Mum is encouraged to take part in a number of activities on a daily basis and is offered a varied diet.
On the few occasions that Mum has been unwell, staff have been very attentive and sought medical advice promptly.
I do not believe my mum would be alive today were it not for the care and support received at Antonine House.
25 January 2024
The quality of care received by my dad was first-class throughout his five-month stay. All staff were very friendly and caring and attentive right to the end. Particularly in his last two weeks there was great attention to him being comfortable and pain free and the liaison with care home nursing
staff was first class.
Latest Reviews for Antonine House Care Home
16 January 2026
I have no complaints on the overall service. Answering the phone seems to be a major problem on the residents floor, not the front office! I have lost count on the numerous attempts I have made when trying to connect to my Dad's floor, it is very frustrating!
16 January 2026
Home went to considerable effort to celebrate my mother's 100th birthday which was much appreciated.
Would be helpful if all staff could wear name badges. Have raised this before and would have thought this could have easily been implemented.
Does appear to be a bit of staff turn over but maybe an
issue for care services in general
16 January 2026
Overall happy with care my relative receives. However, have found interaction from staff, both with residents and visitors varies depending on who is on duty. Often have to approach staff to ask, rather than be approached and informed by them. Staff personnel changes so often that it is hard to
build a rapport. We are only able to visit once per week.
14 January 2026
I have no experience of other Care Homes but my husband seems settled and given his health condition, content. The staff are all professional and very kind.They have made an effort to get to know him and his needs.
Communication has occasionally been an issue but this has been dealt with promptly.
The cafe has been a huge asset
14 January 2026
It is such a relief to know my relative is in a safe, nurturing environment following a few years of anxiety for her health and wellbeing in her own home.
When I visit I am impressed by the number of staff on duty and to see their interactions with the clients.
Although she prefers to stay in
her room they involve her in activities and spend time chatting.
She always praises the staff and the food!
22 December 2025
Having both parents in Antonine House provides me with the peace of mind that they are in a safe, welcoming and stimulating environment. The staff are patient, friendly and compassionate. I know my parents are well fed and well looked after and have everything they need.
11 December 2025
My Mum has been a resident at Antonine House Care Home for 15 months. I cannot recommend the Care Home highly enough based on our experience right from the first inquiry to now. It is a difficult time when a loved one has to move into a Care Home but all the staff and the facilities at the home has
made that transition as smooth and happy as possible so Mum settled quickly. Mum has thrived on the good food, activities and support of staff. Mum recently enjoyed an outing to an Art Gallery which we had a lovely follow up conversation about. Her birthdays and Christmas in the home have been great celebrations. I cannot praise the staff highly enough from cleaners to gardeners to drivers to cafe hosts to chefs to managers to activity co-ordinators to carers to nurses they all know my Mum's name and make a great team.
20 January 2025
My relative has been in Antonine House for just over 12 months. She was admitted from hospital. She has been well looked after and has settled into her new surroundings. She enjoys many of the activities. She has a lot of visitors who are all made very welcome. The staff are professional,
enthusiastic and caring. The home is situated in pleasant surroundings and has a well-maintained garden which is well utilised when the weather allows.
20 January 2025
The staff at Antonine House treat our relative like their own family from the nurses, carers, cleaning, maintenance, catering through to admin and management personnel. Our relative is treated with dignity, respect and love and this extends to us too, we are all made to feel at home which is
reassuring and we feel our relative is safe and content.
17 January 2025
Antonine House Care Home is a well-organised caring environment with good standards of care and pleasant staff. Sometimes they are very busy. They have a good programme of activities. Sometimes the communication between floors could be better.
17 January 2025
Very happy with the level of care that my father receives, staff are professional, demonstrating empathy and understanding.
From his induction late in the evening to supporting him settling in we are very happy. The staff are equally as good with the relatives as they are with the residents.
Genuinely I enjoy visiting the home to see my father as there is a positive atmosphere even when the staff are busy.
01 August 2024
Accommodation and food continue to be of a very high standard and the residential home has the feel of a hotel. My mum has been here now for over 9 months and we are happy that she is getting very well cared for and there are plenty of activities to keep her busy. The nurses, carers, admin, cooks
and auxiliary staff seem like they get on well as a team. Occasionally when they are busy they take a little too long to arrive after a buzzer call and also serving runny cream with the strawberries during Wimbledon meant the inevitable spillages, but these are minor reservations and I continue to be very happy with the care provided.
25 July 2024
I have Power of Attorney for a friend. At all times I have found the Antonine staff supportive and understanding. They have helped me to deal with a tricky situation in a very caring way. They have a genuine interest in my friend's welfare and they are always approachable.
25 July 2024
The care my husband receives is excellent. The staff are very kind and attentive. Whenever medical attention has been required this has been provided very promptly. The food is excellent and the surroundings are similar to a very good hotel, with a very homely feel. Our family consider we could not
have made a better choice.
25 July 2024
Absolutely brilliant care and attention to my mother by all the staff who are all warm, friendly people with the highest standards of patient well-being and needs.
Everyone is always on hand to update us on any issues that crop up and we feel fully engaged with what is going on and how things are
during my mother's care. They really cannot do enough for her and her improvement and well-being in the few months that she has been there has really been fantastic to see - it was just what she needed.
We couldn't praise everyone highly enough and we are very happy that Mum is in the absolute best place she could be at the time she needs it most.
05 June 2024
My mother has been at Antonine House Care Home for the past two months having moved directly from hospital following a series of falls. I visited a number of care homes in the area before choosing Antonine House and have been happy with the choice.
It's very difficult to give your mother into the
care of others and everyone at Antonine House has been thoughtful and kind. All the staff have made a real effort to understand her needs and temperament and to make her comfortable. They've also made my brother and I feel welcome and fully part of her care.
It's never going to be a faultless process but all the staff I have met at Antonine House works hard to deliver a high level of care with the best possible attitude. I believe they have my mother's best interests at heart; also the food is really good!
24 May 2024
I’ve only visited twice. My impression is that Antonine provides a safe and caring environment. All members of staff have been kind and helpful. I could not wish for a better care home for my mother.
23 May 2024
Although our mum has only been at Antonine House for a few days, we have been really impressed with the efforts to settle Mum, taking into account some difficult family circumstances. One member of staff in particular spent a considerable amount of valuable time making us feel welcome, whilst
providing key advice and support for Mum. Seeking the right care home is hugely challenging, but Antonine House have eased that process for us.
08 February 2024
Prior to moving into Antonine House, Mum was struggling to cope at home. Although apprehensive about the change, she quickly settled and has now been a resident for over 2 years.
Antonine House is a purpose-built modern building with good facilities including a lovely enclosed courtyard garden
which Mum loves sitting in during the summer.
Staff are friendly and treat her with care and respect. Almost all know her name and will take the time to greet her or chat if passing in the corridor. Mum celebrated her 90th birthday last summer and staff went out of their way to enable us to have a special family party in celebration, making it a memorable day for all.
Mum is encouraged to take part in a number of activities on a daily basis and is offered a varied diet.
On the few occasions that Mum has been unwell, staff have been very attentive and sought medical advice promptly.
I do not believe my mum would be alive today were it not for the care and support received at Antonine House.
25 January 2024
The quality of care received by my dad was first-class throughout his five-month stay. All staff were very friendly and caring and attentive right to the end. Particularly in his last two weeks there was great attention to him being comfortable and pain free and the liaison with care home nursing