Antonine House

My mother is settled and happy in her environment. The staff are pleasant, welcoming and happy to update me on Mum's present status. Over the winter period when she was unwell the staff took great care of her encouraging her to get up, eat and drink.
Her room and en suite is clean, well aired and tidy.
There is a lovely garden with good seating areas which can be accessed on request if on an upper floor .

The service provided by Antonine House is superb and the nursing/care staff are dedicated, compassionate and caring people. I know that my mum is safe and well cared for by staff who know her well and who care for both her physical and mental wellbeing. Nothing is too much trouble for the staff who keep in touch with me regularly. They are always on hand to advise and support both the residents and their families. The home is spotless and well maintained and meals and activities are of a high quality. The home has a welcoming atmosphere and I have great peace of mind knowing that my mum is well cared for in Antonine House. I would have no hesitation in recommending this home.

I find the dementia floor well staffed with very friendly and efficient male and female carers and nurses. The rooms and public areas are of a high standard and are well equipped and comfortable and are kept very clean and tidy.
Management always tries to introduce new ideas (which should be maintained) and have a varied programme of activities for the residents.
The meals and snacks are varied and of a high standard with a good range of choices. The garden is spacious and well kept with plenty of seating available. Trips out in the Home minibus are well planned and make for good memories.

Can't rate this facility highly enough. Terrific care, food, environment and commitment to giving the best to residents. Staff continuity is great, motivation and morale are high, as is the dedication to go above and beyond the job. Staff care for the physical/emotional wellbeing of all the family, not just the resident. The settling in period was very smooth. Nursing and caring staff took ample time to get to know my Mum's needs and they carry out their duties with accuracy and diligence.
The facility itself is excellent, purpose-built, flexible and kept to a high standard.
The staff made things easy at a really stressful time for us they embraced us and the transition was made easy. We have a tremendous faith in what you do at Meallmore and it enriches our family in ways I could not begin to explain. We enjoy visiting and come away happy that we have also done our best for our Mum. The snowy weather saw the manager driving through deep snow to keep Antonine going. They are angels.

Antonine House is a fabulous care facility the staff and management are superb. They very much foster a family atmosphere and are head and shoulders above the competition in this market. I interviewed and researched thoroughly many care facilities before deciding on this one.They very much look after the resident but also care for the relatives and understand it is often a stressful process to trust others with your loved ones care. The surroundings are outstanding, facilities and activities are great. Meallmore Ltd who own the care home continue to invest in the infrastructure and I consider ourselves very lucky to have a place in Antonine and would recommend it to anyone.

Antonine House is an excellent care home. The quality of the environment is excellent. The standard of care is very good and the range of activities also help to maintain the resident's interests. The quality of food and range of menu claims to be of hotel standard.

However, at the residents and relatives meetings, there have been complaints that this standard has not been achieved. We have been informed that improvements are being implemented. The management appears efficient but distant, although the residents and relatives meeting attempt to provide a forum to discuss concerns with management. Again these concerns have been noted and improvements implemented.

In general, I find the standard of care to be excellent and I would recommend Antonine House as an excellent care home where the residents are well cared for.