Antonine House Care Home

We couldn't praise everyone highly enough and we are very happy that Mum is in the absolute best place she could be at the time she needs it most.

It's never going to be a faultless process but all the staff I have met at Antonine House works hard to deliver a high level of care with the best possible attitude. I believe they have my mother's best interests at heart; also the food is really good!

I’ve only visited twice. My impression is that Antonine provides a safe and caring environment. All members of staff have been kind and helpful. I could not wish for a better care home for my mother.

I do not believe my mum would be alive today were it not for the care and support received at Antonine House.

The quality of care received by my dad was first-class throughout his five-month stay. All staff were very friendly and caring and attentive right to the end. Particularly in his last two weeks there was great attention to him being comfortable and pain free and the liaison with care home nursing staff was first class.

My mother has been a resident in Antonine House Care Home for over ten years. In that time, the care has been superb and the staff are wonderful. I honestly cannot praise the staff enough for the way they have and continue to care for her. They have been patient, kind, supportive and, in essence, an extension of her family. First-rate care home.

All staff are helpful and readily answer queries (often by phone) but recently staff moving between floors has resulted in a lack of continuity.

Antonine House looked after both my parents. Despite their very different needs, the fabulous staff enabled both to live as comfortably as possible, given their health situations. Can’t speak highly enough of all the staff.

Dad had Alzheimer’s and was a resident of Antonine House Care Home for over three years. During this time, his condition deteriorated significantly so it was a great comfort to see the compassion, care and affection staff, in all roles, showed to him and all other residents each and every day. At the end, when circumstances were so difficult, the professionalism and love shown by all of the team was truly touching so I have no hesitation in recommending Antonine House to any family looking for care for a loved one with dementia.

My mum has been a resident here for 7 years. During this time she has been well cared for and treated with dignity and respect at all times. The staff are very caring, professional and approachable. I feel that the home meets her needs well and offers an excellent standard of care.

Thank you.

Staff on the whole are very caring and approachable. They take any concerns I have seriously. Welcoming and friendly at reception, hotel services, very kind, caring and efficient. Food is reasonable, can be bland however catering staff will make sandwiches at request.

2. Laundry services remained a frustration and could be improved. This was apparent in the mixing of my father's clothes with others and the loss of valuable clothes due to shrinking.

My aunt has been in the Antonine for a few months now and this is the first time I have had a chance to visit and I was surprised at how comfortable she is in this short space of time she has been in the staff were really attentive and the place was so clean I have been pleasantly surprised.

My mother has had four years (app) of excellent care in Antonine House. All the staff are very pleasant both to visitors like me and to the residents, who they treat with respect and humanity.

My mum moved into Antonine House in January 2021. The manager and staff couldn’t have been more helpful and supportive especially given we had never visited the care home due to Covid. Mum had to complete 14 days of self-isolation however a nurse phoned every evening to keep us informed. From week 3 I have been allowed to visit as an essential visitor due to mum's health. Infection control has been extremely impressive with me required to perform a full test weekly and a lateral flow test 30 mins prior to each visit. Full PPE is worn by the staff and myself so feel confident that the residents are being well protected. Relatives have been kept well informed of the changing guidelines re visiting and from 8/3/21 each resident will be allowed two visits per week which will be great. The manager and team have helped as much as possible to take the stress out of a stressful situation of moving a loved one into a home during lockdown. Thank you!

My mother has been resident in Antonine House for a year now, and my wife and I have been extremely impressed by the dedication and care that the staff have given her, especially in the most trying of circumstances in which we find ourselves. My mother is always very happy when we call or are able to visit in person, and always speaks so highly of her experience with the staff. Antonine House have coped remarkably well with the pandemic, from what we have seen, carefully controlling access, and enabling video calls, deliveries, etc. We would not hesitate to recommend Antonine House to anyone with complete confidence.

The care and attention to detail of the senior staff members, and those in their charge, was exceptional. Standards of food preparation and choice were very good, cleanliness exceptional, and the determination to provide mental stimulation, entertainment and friendship to the residents was very impressive. Thank you so much to the senior staff for their counsel, advice and great care of my mother. It was lovely to know you and to share in your kindness.

Very happy with care overall, would be nice to have permanent pets like retired guide dogs, etc. Staff are always willing to talk to you and work hard.

My mum came into Antonine House in November 2018 and settled in very quickly. As my mum has dementia, this is the perfect place for her as the staff are very patient and encourage her to participate in the activities. I would happily recommend Antonine House as I have been very happy with the care my mum has received.