Submit a Review for The Kensington Care Home
40-46 Ladbroke Road, Kensington, London, W11 3PH
View full details of The Kensington Care HomeLatest Reviews for The Kensington Care Home
04 June 2026
The staff at the Kensington consistently go out of their way to support my parents.
Medically, they are on top of the various conditions, medications and co-ordinating with visiting GP to manage symptoms. My father has multiple conditions, with conflicting requirements. However, I am very
confident he is getting the best medical care he could.
The home has gone the extra mile to help them with the transition, constantly smiling and encouraging them. The number of activities organised to keep my parents stimulated and entertained exceeded my expectations.
Everyone on the staff is incredibly friendly and positive.
03 June 2026
The staff have been amazing. So kind, pacient, understanding and professional. They have made my gran feel more comfortable and thats all we can ask for. Thank you.
26 May 2026
Excellent care home. Highly recommended
12 May 2026
The Kensington responded incredibly quickly when my father suddenly needed to move out of his home of the past 25+ years. All of the staff (and I mean everyone) have taken every step to adapt their care, support and daily routines to help him adjust to his new home. Because of the rushed move, my
father was then immediately offered a better room (more spacious and with much more light) when one became available. Honestly, the rooms are all beautiful - in fact, the whole home is a dream setting.
While I will admit that it has taken my father some time to get used to his new surroundings, I have been so comforted to see him so relaxed, feeling safe and looked after by the carers. The Kensington's environment is a warm and welcoming place and that is a reflection of the amazing individuals that they have employed there, and the culture that has been created and sustained by the management. I could not be more grateful to all of them.
12 May 2026
I visit my friend she well look after with my staff loving home clean and welcoming.
21 April 2026
The staff always very pleasant and helpful. Overall atmosphere always pleasant and welcoming. Lovely garden and surroundings.
17 March 2026
As a Bupa customer I decided to get in touch when I heard my sister was very ill. You took her in immediately and gave her that best end of life she could have ever hoped for. The staff were patient and kind, nothing was too much trouble and I just thank you with all my heart. You have a very happy
warm atmosphere.
24 February 2026
Wonderful care - and lovely food in the restaurant in the conservatory, which has linen tablecloths and napkins!
20 February 2026
When I came to the home my main concern was my medical and palliative caring. This has proved to be absolutely excellent and well beyond expectation. The carers are excellent and exceptional women, often giving beyond the call of duty.
30 January 2026
I was charmingly shown round the care home by a member of staff. She took time and trouble. The decor in the public rooms is relaxing and smart. The bedrooms, which are small were slightly smothering and predominantly beige. It was this overall beige of the bedrooms which makes me wonder if I could
live here, particularly if I was losing my faculties.
14 January 2026
This care home provides an excellent range of services from every-minute to every day care and with a supportive kindness and good will.
30 December 2025
I visit my old friend of 25yrs. She's very happy with the care she receives in the home. I find the carers, management and all the staff very helpful and friendly.
22 December 2025
Cleanliness, food, dicipline, management and organization are all good compared to other centers. I just want to give a few observations first: not all resident can enjoy the full range of activities, as each person's needs depend on their health condition. Second: Considering the amount paid, I
wish you would add a physiotherapy session per week it helps and added to their records.
01 December 2025
I visited one of my friend at the care home. And I find that the place if welcoming and comfortable to be in my friend is very well looked after I couldn't ask for a better place for her. It makes me happy at the end of the day
15 August 2025
I arrived on 4/6/25. I was walking only with the assistance of a frame and therefore moving with difficulty. I shall leave on 20/7/25 walking using only a walking stick and ask to walk easily and competently. My physio treatment has in particularly helped me but I have also profited greatly of the
beautiful grounds of the care home which I have been able to use consistently for exercise. I have been treated with great confidence and kindness.
30 June 2025
We were very fortunate to secure a lovely room in The Kensington so my aunt could leave hospital and be well looked after. My aunt has always been fiercely independent, so it was a shock for her to be suddenly looked after so well. The care team were very sympathetic and caring towards her and took
time to comfort her and calm her when she felt frustrated. I am so delighted she is being well looked after by professionals who seem to really care and keep her occupied and interested.
30 May 2025
The overall experience is good, there are lovely staff, rooms need a bit of TLC, but the cleanliness is very good. I enjoy the activities and the food is great.
25 February 2025
The Kensington Care Home is wonderful. Both my parents lived here and were extremely well looked after. I am so grateful to all the staff. They are so caring. Thank you.
21 February 2025
My 'ex' left me for another woman, then when he wanted to come back 3 months later, I had found someone else. I tell you this so that you realise that there is no culpability, therefore no hard feeling between us. I was shocked to see the deterioration in him, since my return from six months away.
No blame on his care - the patience, gentleness and sympathy of all the staff deserves the highest praise. One small improvement might be a space where residents could meet for simple interactions, such as jigsaw puzzles and singalongs, under-non professional supervision, as well as the organised activities in the afternoon. It's depressing to be alone for too long.
09 January 2025
I have been very happy with the care home. The thing that is of greater importance to me is that I live five bus stops or a fifteen-minute car journey from the home and this means I can visit often. I have never been to another care home so I can't make a comparison. My beloved husband is very
emotional and cries with happiness and with sadness. I always know the difference. The second most important thing for me is that I can visit at any time.
Latest Reviews for The Kensington Care Home
04 June 2026
The staff at the Kensington consistently go out of their way to support my parents.
Medically, they are on top of the various conditions, medications and co-ordinating with visiting GP to manage symptoms. My father has multiple conditions, with conflicting requirements. However, I am very
confident he is getting the best medical care he could.
The home has gone the extra mile to help them with the transition, constantly smiling and encouraging them. The number of activities organised to keep my parents stimulated and entertained exceeded my expectations.
Everyone on the staff is incredibly friendly and positive.
03 June 2026
The staff have been amazing. So kind, pacient, understanding and professional. They have made my gran feel more comfortable and thats all we can ask for. Thank you.
26 May 2026
Excellent care home. Highly recommended
12 May 2026
The Kensington responded incredibly quickly when my father suddenly needed to move out of his home of the past 25+ years. All of the staff (and I mean everyone) have taken every step to adapt their care, support and daily routines to help him adjust to his new home. Because of the rushed move, my
father was then immediately offered a better room (more spacious and with much more light) when one became available. Honestly, the rooms are all beautiful - in fact, the whole home is a dream setting.
While I will admit that it has taken my father some time to get used to his new surroundings, I have been so comforted to see him so relaxed, feeling safe and looked after by the carers. The Kensington's environment is a warm and welcoming place and that is a reflection of the amazing individuals that they have employed there, and the culture that has been created and sustained by the management. I could not be more grateful to all of them.
12 May 2026
I visit my friend she well look after with my staff loving home clean and welcoming.
21 April 2026
The staff always very pleasant and helpful. Overall atmosphere always pleasant and welcoming. Lovely garden and surroundings.
17 March 2026
As a Bupa customer I decided to get in touch when I heard my sister was very ill. You took her in immediately and gave her that best end of life she could have ever hoped for. The staff were patient and kind, nothing was too much trouble and I just thank you with all my heart. You have a very happy
warm atmosphere.
24 February 2026
Wonderful care - and lovely food in the restaurant in the conservatory, which has linen tablecloths and napkins!
20 February 2026
When I came to the home my main concern was my medical and palliative caring. This has proved to be absolutely excellent and well beyond expectation. The carers are excellent and exceptional women, often giving beyond the call of duty.
30 January 2026
I was charmingly shown round the care home by a member of staff. She took time and trouble. The decor in the public rooms is relaxing and smart. The bedrooms, which are small were slightly smothering and predominantly beige. It was this overall beige of the bedrooms which makes me wonder if I could
live here, particularly if I was losing my faculties.
14 January 2026
This care home provides an excellent range of services from every-minute to every day care and with a supportive kindness and good will.
30 December 2025
I visit my old friend of 25yrs. She's very happy with the care she receives in the home. I find the carers, management and all the staff very helpful and friendly.
22 December 2025
Cleanliness, food, dicipline, management and organization are all good compared to other centers. I just want to give a few observations first: not all resident can enjoy the full range of activities, as each person's needs depend on their health condition. Second: Considering the amount paid, I
wish you would add a physiotherapy session per week it helps and added to their records.
01 December 2025
I visited one of my friend at the care home. And I find that the place if welcoming and comfortable to be in my friend is very well looked after I couldn't ask for a better place for her. It makes me happy at the end of the day
15 August 2025
I arrived on 4/6/25. I was walking only with the assistance of a frame and therefore moving with difficulty. I shall leave on 20/7/25 walking using only a walking stick and ask to walk easily and competently. My physio treatment has in particularly helped me but I have also profited greatly of the
beautiful grounds of the care home which I have been able to use consistently for exercise. I have been treated with great confidence and kindness.
30 June 2025
We were very fortunate to secure a lovely room in The Kensington so my aunt could leave hospital and be well looked after. My aunt has always been fiercely independent, so it was a shock for her to be suddenly looked after so well. The care team were very sympathetic and caring towards her and took
time to comfort her and calm her when she felt frustrated. I am so delighted she is being well looked after by professionals who seem to really care and keep her occupied and interested.
30 May 2025
The overall experience is good, there are lovely staff, rooms need a bit of TLC, but the cleanliness is very good. I enjoy the activities and the food is great.
25 February 2025
The Kensington Care Home is wonderful. Both my parents lived here and were extremely well looked after. I am so grateful to all the staff. They are so caring. Thank you.
21 February 2025
My 'ex' left me for another woman, then when he wanted to come back 3 months later, I had found someone else. I tell you this so that you realise that there is no culpability, therefore no hard feeling between us. I was shocked to see the deterioration in him, since my return from six months away.
No blame on his care - the patience, gentleness and sympathy of all the staff deserves the highest praise. One small improvement might be a space where residents could meet for simple interactions, such as jigsaw puzzles and singalongs, under-non professional supervision, as well as the organised activities in the afternoon. It's depressing to be alone for too long.
09 January 2025
I have been very happy with the care home. The thing that is of greater importance to me is that I live five bus stops or a fifteen-minute car journey from the home and this means I can visit often. I have never been to another care home so I can't make a comparison. My beloved husband is very
emotional and cries with happiness and with sadness. I always know the difference. The second most important thing for me is that I can visit at any time.