I realise how difficult this job is, but you have a very good team, that make it comfortable for the clients. This is really a great team. The way they look after the clients, no matter how difficult the job is looking after clients has never been compromised. I am glad that I came here. I wanted to
stay. I did not like to come here initially. Now I have changed my mind. I am happy with the staff looking after me.
04 June 2026
Happy with Dad's care, got here for lunchtime nurse in charge of Dad is polite, making sure Dad's ok. changed his pudding when he didn't like original choice, brought me a coffee also.
26 May 2026
I moved my god-mother to Clarendon Nursing Home because her mental health had seriously deteriorated. She has been a resident for many years and has been well cared for. I have no complaints on her care and would recommend Clarendon as a place of excellent care.
21 May 2026
Dad has been at Clarendon Nursing Home for 4 months for long term care. The nursing team work extremely hard to manage his complex needs with skill and patience - nothing is too much trouble!
What stands out the most is the level of kindness. Dad is treated with respect and dignity - so much so
that he is referred to by the nursing team as "Papa" (treated like family). They genuinely care!
The manager is exceptional! Always responsive , compassionate leading her team by example.
To know that Dad is safe brings reassurance, and comfort during this difficult time.
We couldn't be more grateful.
14 May 2026
It has been over one month since my husband moved into this facility and so far he seems to have settled in well. He appears more relaxed and more alert. he is enjoying his meal and has put on some weight. On the first day here when Prescott moved in, he was well received by his key worker Syed and
being well cared for by him and the rest of the team. Please keep this up. Thanks.
10 April 2026
To the manager of clarendon Nursing Home Thornton Heath,I am writing to express the way I feel about you and your wonderful staffs for the exceptional care provided at clarendon Nursing home,it is so rare to find a place that feels so much like a true home and that is a testament of your
leadership,the atmosphere you have created is impressively clean and professional,what stands out most is the genuine kindness and love that radiates though this carehome,your staffs doesn't just perform their duties they treat residents with dignity and the warmth they deserve,thank you for your tireless dedication and for making such a positive difference in the lives of your residents and their families, I am very grateful for everything you do for my twin sister
19 January 2026
The care has been exceptional, kind, caring, supportive, attentive, from all the staff led by Geraldine at Clarendon House. All the staff have been friendly, assertive and I find it very endearing how they call him "Papa".
The home is clean, and welcoming, the food is prepared in the kitchen and
always smells delicious. I am often asked if I would like a cup of tea or coffee. Most importantly he is happy and that means more to me than anything. If he wasn't I would know, as he would tell me.
I am contacted when needed for updates and always greeted with a smile from staff members.
This has been the best experience and care for my Dad since he moved into Clarendon House for care. The activities and his room comforts make it so homely, and it is always warm and smells fresh and clean.
19 January 2026
Very nice care home, very clean and modern, staff are very friendly and helpful. Nice compact care home not to big. Very happy with the care the are giving my mum she is happy with all the carer's everyone is Very friendly
13 January 2026
I found the staff was very helpful very friendly and I know that my brother is being looked after properly so my husband and I make a very happy with the care home. We're very happy. We're very very happy with the care home and the staff put their selves out to make it welcome. Thank you very much.
07 January 2026
I am writing on behalf of my husband. He doesn't speak or write English. He is French. He is very satisfy about the nursing home. He told me all the staff and everything from management to least post. He was on second floor. All the staff (nurses, carers and the rest) were very kind and hepful. That
is what elderly people expect from staff. My husband (Roger) asked me to say big thanks for everything.
17 November 2025
Excellent staff, truley care for the patients. The staff are very accomadating and flexible for visitors as we have our committments. They are polite and thankful for the visits making it a warm experience. They are attentive and really have a hospitality mindset. They work as a team and solve
problems really well..without a fuss.
Almost all staff are young and work with a mission in their hearts.
03 November 2025
Since new management has taken over things have improved so much more. I feel heard and any concerns get dealt with. I feel mum is a lot happier now and I now class this place her home and staff are more like family to both mum and myself.
25 November 2024
My dad has been a resident for a couple of weeks short of 2 years! The care is good, dad seems well cared for and looked after. Staff are polite and friendly, always really busy! We are kept well informed of appointments and consultations etc. A good place. We would recommend.
17 April 2024
We have always found the staff very helpful. They are very good in the way they manage my brother. When there are any problems we have always been able to speak to the manager.
07 February 2024
Staff are polite, caring and attentive to my friend's needs.
31 January 2024
Nothing but impressed with Clarendon Nursing Home and the way they have looked after my partner. When he first arrived he was scared, angry and confused, with patience, kindness and compassion he has settled in very well. I have always found the staff and the manager welcoming and always have time
to listen if there are any concerns. I feel blessed that my partner is a resident here as I can visit easily and always made to feel welcome.
31 January 2024
My wife is a resident of Clarendon. The care my wife receives is very good. The staff are professional, friendly and understanding. Management is very good.
31 January 2024
My father receives excellent care from the very caring staff at this home. The staff make this place a lovely environment for the residents. I feel very confident about the way my father is being taken care of.
31 January 2024
The staff have been very merciful. The food is valuable and I can talk to them.
31 January 2024
My review of Clarendon Nursing Home is fairly simple. The home in general treats us as humans which is more than other places have. A safe space is created where we are encouraged to be ourselves. Residents and staff become a family. The care provided comes from the team who cares. A building is
empty without the character of people within. Clarendon is a place I'm proud to call home.
Latest Reviews for Clarendon Nursing Home
10 June 2026
I realise how difficult this job is, but you have a very good team, that make it comfortable for the clients. This is really a great team. The way they look after the clients, no matter how difficult the job is looking after clients has never been compromised. I am glad that I came here. I wanted to
stay. I did not like to come here initially. Now I have changed my mind. I am happy with the staff looking after me.
04 June 2026
Happy with Dad's care, got here for lunchtime nurse in charge of Dad is polite, making sure Dad's ok. changed his pudding when he didn't like original choice, brought me a coffee also.
26 May 2026
I moved my god-mother to Clarendon Nursing Home because her mental health had seriously deteriorated. She has been a resident for many years and has been well cared for. I have no complaints on her care and would recommend Clarendon as a place of excellent care.
21 May 2026
Dad has been at Clarendon Nursing Home for 4 months for long term care. The nursing team work extremely hard to manage his complex needs with skill and patience - nothing is too much trouble!
What stands out the most is the level of kindness. Dad is treated with respect and dignity - so much so
that he is referred to by the nursing team as "Papa" (treated like family). They genuinely care!
The manager is exceptional! Always responsive , compassionate leading her team by example.
To know that Dad is safe brings reassurance, and comfort during this difficult time.
We couldn't be more grateful.
14 May 2026
It has been over one month since my husband moved into this facility and so far he seems to have settled in well. He appears more relaxed and more alert. he is enjoying his meal and has put on some weight. On the first day here when Prescott moved in, he was well received by his key worker Syed and
being well cared for by him and the rest of the team. Please keep this up. Thanks.
10 April 2026
To the manager of clarendon Nursing Home Thornton Heath,I am writing to express the way I feel about you and your wonderful staffs for the exceptional care provided at clarendon Nursing home,it is so rare to find a place that feels so much like a true home and that is a testament of your
leadership,the atmosphere you have created is impressively clean and professional,what stands out most is the genuine kindness and love that radiates though this carehome,your staffs doesn't just perform their duties they treat residents with dignity and the warmth they deserve,thank you for your tireless dedication and for making such a positive difference in the lives of your residents and their families, I am very grateful for everything you do for my twin sister
19 January 2026
The care has been exceptional, kind, caring, supportive, attentive, from all the staff led by Geraldine at Clarendon House. All the staff have been friendly, assertive and I find it very endearing how they call him "Papa".
The home is clean, and welcoming, the food is prepared in the kitchen and
always smells delicious. I am often asked if I would like a cup of tea or coffee. Most importantly he is happy and that means more to me than anything. If he wasn't I would know, as he would tell me.
I am contacted when needed for updates and always greeted with a smile from staff members.
This has been the best experience and care for my Dad since he moved into Clarendon House for care. The activities and his room comforts make it so homely, and it is always warm and smells fresh and clean.
19 January 2026
Very nice care home, very clean and modern, staff are very friendly and helpful. Nice compact care home not to big. Very happy with the care the are giving my mum she is happy with all the carer's everyone is Very friendly
13 January 2026
I found the staff was very helpful very friendly and I know that my brother is being looked after properly so my husband and I make a very happy with the care home. We're very happy. We're very very happy with the care home and the staff put their selves out to make it welcome. Thank you very much.
07 January 2026
I am writing on behalf of my husband. He doesn't speak or write English. He is French. He is very satisfy about the nursing home. He told me all the staff and everything from management to least post. He was on second floor. All the staff (nurses, carers and the rest) were very kind and hepful. That
is what elderly people expect from staff. My husband (Roger) asked me to say big thanks for everything.
17 November 2025
Excellent staff, truley care for the patients. The staff are very accomadating and flexible for visitors as we have our committments. They are polite and thankful for the visits making it a warm experience. They are attentive and really have a hospitality mindset. They work as a team and solve
problems really well..without a fuss.
Almost all staff are young and work with a mission in their hearts.
03 November 2025
Since new management has taken over things have improved so much more. I feel heard and any concerns get dealt with. I feel mum is a lot happier now and I now class this place her home and staff are more like family to both mum and myself.
25 November 2024
My dad has been a resident for a couple of weeks short of 2 years! The care is good, dad seems well cared for and looked after. Staff are polite and friendly, always really busy! We are kept well informed of appointments and consultations etc. A good place. We would recommend.
17 April 2024
We have always found the staff very helpful. They are very good in the way they manage my brother. When there are any problems we have always been able to speak to the manager.
07 February 2024
Staff are polite, caring and attentive to my friend's needs.
31 January 2024
Nothing but impressed with Clarendon Nursing Home and the way they have looked after my partner. When he first arrived he was scared, angry and confused, with patience, kindness and compassion he has settled in very well. I have always found the staff and the manager welcoming and always have time
to listen if there are any concerns. I feel blessed that my partner is a resident here as I can visit easily and always made to feel welcome.
31 January 2024
My wife is a resident of Clarendon. The care my wife receives is very good. The staff are professional, friendly and understanding. Management is very good.
31 January 2024
My father receives excellent care from the very caring staff at this home. The staff make this place a lovely environment for the residents. I feel very confident about the way my father is being taken care of.
31 January 2024
The staff have been very merciful. The food is valuable and I can talk to them.
31 January 2024
My review of Clarendon Nursing Home is fairly simple. The home in general treats us as humans which is more than other places have. A safe space is created where we are encouraged to be ourselves. Residents and staff become a family. The care provided comes from the team who cares. A building is
empty without the character of people within. Clarendon is a place I'm proud to call home.