Submit a Review for Eltandia Hall Care Centre
Middle Way, Norbury, London, SW16 4HN
View full details of Eltandia Hall Care CentreLatest Reviews for Eltandia Hall Care Centre
14 January 2026
Thank you for everything and looking after my brother.
14 January 2026
I have got my brother join in 2019. So far I am happy with the service he got from the care home.
Today is the special day, the xmas party, all my family and my brother is happy.
Come out of his room to join the party which usually doesn't happen so thank you very much!!
09 December 2025
My 1st impression was how well maintained the gardens and carpark. Inside, very clean and fresh. The staff I met on the day were friendly and very approachable. The bedrooms were clean and not cluttered. The dining room is set up like a restaurant with a good selection on the menu. All in all, I was
very satisfied that my sister's mother-in-law was well looked after. I got the impression the motto of person centered, was very much in place here.
17 November 2025
Breakfast is very nice.
The same can be said of the other meals.
Black coffee served with breakfast or cake.
14 November 2025
Breakfast - very good!
Lunch - Very good
Supper time - Food always good here!!
Tea - afternoon - home-made biscuits and cake, which was very good!!
14 November 2025
Breakfast pretty good all times.
Lunch good at all times.
Dinner all well!
Tea time, good at all times (cake and biscuits)
23 October 2025
Our mum was a resident at E.H for 7 years. It became her home + family. She was treated with kindness respect dignity compassion and love. From day one we were able to sleep at night with the knowledge she was in safe hands. All of the staff are just amazing always there ready to answer any
questions and gave us support. We would be notified with any concerns and updated. Mum could't had been in a better place. With heartfelt thanks, simply the best that what they are at E.H.
16 October 2025
There are not enough adjectives to describe the way the home looked after my mother especially as she entered the last few days. Eltandia is full of love and support for both the resident and their family. My mum felt like a queen, the way staff treated her even down to the chef making food
(doughnuts) especially for mum. All the care in the final hours has carried out respectful at mum's dignity. Eltandia is truly a special place staffed by very special people. 10 out of 10.
06 October 2025
I'm having good experience here. The food here has been good and the people and the staff treat me well. I'm very happy with everything.
15 July 2025
Every time I visit, usually weekly, I find the home to be clean, welcoming and the staff are always happy, pleasant and a pleasure to be around. The actual staff are the biggest asset.
Always easy to find and helpful.
I am pleased that I feel confident that my relative is in a safe place and
being cared for with affection and respect.
15 May 2025
My father has been a resident since 2018. By far, this is the best care home. Staff are friendly and caring, and they look after my dad well. I'd like my father to be involved in more brain activities. Food is halal, which is great. The atmosphere and safety are very important to us. Thank you, best
staff ever.
08 May 2025
My mother in law had become very homely and confused at home. Since she has been at home she says she is "very happy". She has lots of company, lovely meals in the restaurant and very kind, patient staff looked after her.
02 May 2025
Mum was in Eltandia for 5 months. She loves everyone here, and they love her. The staff here totally love the residents, and the care is excellent.
12 March 2025
I cannot fault the care and compassion shown to my mother during the 10 months she was a resident at Eltandia Hall. In particular the palliative care she received during the final few weeks was a great comfort to her family. All the caring staff and management treated my mother with respect and were
very friendly and supportive to the family.
26 February 2025
My mother has been in your care for two years and the care she has received really has been exceptional. The staff are amazing and have given her wonderful care. They all work so hard, and every one of them is very special, you should be proud of every one of them, and proud of your wonderful care
home.
23 January 2025
Good day to day care. Room furniture needs repair. Staff excellent in providing out of ordinary care and attention. GP interaction needs to be improved.
27 December 2024
My aunt looks healthier and happier than I have seen her in 2-3 years. She enjoys having company and says she feels much safer here than living on her own. She enjoys the food and says life is so much easier since she doesn't have to worry about shopping and cooking.
I will be 100% less worried
about her now!
04 November 2024
I am so delighted with the welcome for my partner and me at a very challenging time for both of us. The team welcomed us to their 'family' and helped us to settle in. The care and compassion all the team show is wonderful. Thank you.
03 July 2024
My friend was admitted the Eltandia Hall 3 months ago. I visit very often and the staff are fantastic and caring. My friend is very happy there and the food is good.
15 March 2024
My mother-in-law is currently a resident and we have been very pleased with the standard of care she receives.
Her room is always clean and tidy, with bedding regularly changed. There are regular carers who are friendly and have taken the time to really get to know her. Although my mother-in-law
has dementia she enjoys watching the activities in the day room. Great nutritious food. Lovely atmosphere!
Latest Reviews for Eltandia Hall Care Centre
14 January 2026
Thank you for everything and looking after my brother.
14 January 2026
I have got my brother join in 2019. So far I am happy with the service he got from the care home.
Today is the special day, the xmas party, all my family and my brother is happy.
Come out of his room to join the party which usually doesn't happen so thank you very much!!
09 December 2025
My 1st impression was how well maintained the gardens and carpark. Inside, very clean and fresh. The staff I met on the day were friendly and very approachable. The bedrooms were clean and not cluttered. The dining room is set up like a restaurant with a good selection on the menu. All in all, I was
very satisfied that my sister's mother-in-law was well looked after. I got the impression the motto of person centered, was very much in place here.
17 November 2025
Breakfast is very nice.
The same can be said of the other meals.
Black coffee served with breakfast or cake.
14 November 2025
Breakfast - very good!
Lunch - Very good
Supper time - Food always good here!!
Tea - afternoon - home-made biscuits and cake, which was very good!!
14 November 2025
Breakfast pretty good all times.
Lunch good at all times.
Dinner all well!
Tea time, good at all times (cake and biscuits)
23 October 2025
Our mum was a resident at E.H for 7 years. It became her home + family. She was treated with kindness respect dignity compassion and love. From day one we were able to sleep at night with the knowledge she was in safe hands. All of the staff are just amazing always there ready to answer any
questions and gave us support. We would be notified with any concerns and updated. Mum could't had been in a better place. With heartfelt thanks, simply the best that what they are at E.H.
16 October 2025
There are not enough adjectives to describe the way the home looked after my mother especially as she entered the last few days. Eltandia is full of love and support for both the resident and their family. My mum felt like a queen, the way staff treated her even down to the chef making food
(doughnuts) especially for mum. All the care in the final hours has carried out respectful at mum's dignity. Eltandia is truly a special place staffed by very special people. 10 out of 10.
06 October 2025
I'm having good experience here. The food here has been good and the people and the staff treat me well. I'm very happy with everything.
15 July 2025
Every time I visit, usually weekly, I find the home to be clean, welcoming and the staff are always happy, pleasant and a pleasure to be around. The actual staff are the biggest asset.
Always easy to find and helpful.
I am pleased that I feel confident that my relative is in a safe place and
being cared for with affection and respect.
15 May 2025
My father has been a resident since 2018. By far, this is the best care home. Staff are friendly and caring, and they look after my dad well. I'd like my father to be involved in more brain activities. Food is halal, which is great. The atmosphere and safety are very important to us. Thank you, best
staff ever.
08 May 2025
My mother in law had become very homely and confused at home. Since she has been at home she says she is "very happy". She has lots of company, lovely meals in the restaurant and very kind, patient staff looked after her.
02 May 2025
Mum was in Eltandia for 5 months. She loves everyone here, and they love her. The staff here totally love the residents, and the care is excellent.
12 March 2025
I cannot fault the care and compassion shown to my mother during the 10 months she was a resident at Eltandia Hall. In particular the palliative care she received during the final few weeks was a great comfort to her family. All the caring staff and management treated my mother with respect and were
very friendly and supportive to the family.
26 February 2025
My mother has been in your care for two years and the care she has received really has been exceptional. The staff are amazing and have given her wonderful care. They all work so hard, and every one of them is very special, you should be proud of every one of them, and proud of your wonderful care
home.
23 January 2025
Good day to day care. Room furniture needs repair. Staff excellent in providing out of ordinary care and attention. GP interaction needs to be improved.
27 December 2024
My aunt looks healthier and happier than I have seen her in 2-3 years. She enjoys having company and says she feels much safer here than living on her own. She enjoys the food and says life is so much easier since she doesn't have to worry about shopping and cooking.
I will be 100% less worried
about her now!
04 November 2024
I am so delighted with the welcome for my partner and me at a very challenging time for both of us. The team welcomed us to their 'family' and helped us to settle in. The care and compassion all the team show is wonderful. Thank you.
03 July 2024
My friend was admitted the Eltandia Hall 3 months ago. I visit very often and the staff are fantastic and caring. My friend is very happy there and the food is good.
15 March 2024
My mother-in-law is currently a resident and we have been very pleased with the standard of care she receives.
Her room is always clean and tidy, with bedding regularly changed. There are regular carers who are friendly and have taken the time to really get to know her. Although my mother-in-law
has dementia she enjoys watching the activities in the day room. Great nutritious food. Lovely atmosphere!