Submit a Review for Kingston Care Home
Jemmett Close, Coombe Road, Kingston upon Thames, KT2 7AJ
View full details of Kingston Care HomeLatest Reviews for Kingston Care Home
29 December 2025
My father has only just moved in, and I am very happywith the way he's looked after. I am greatly impressed with the staff's friendly and professional approach and always available if I need to speak. The staff are very attentive, caring and kind, treating my father with dignity. I feel he is safe
and is given a lot of one-to-one care. The home is spotless and the food is first-class.
29 December 2025
From our initial enquiry to my father arriving, staff have been helpful and caring. They are all friendly and the level of patience and kindness they have shown to my father and my family is excellent. The meals are great and the quality of food is very good. The care home is spotless. My father's
room is light and airy with an ensuite and views of the garden.
29 December 2025
I am writing to express my deepest gratitude for the care, kindness, and compassion you showed my mother during her time with you from February to November 2025. Knowing she was supported, respected, and comforted throughout her final months has meant more to our family than words can fully express.
We would also like to extend our thanks to the whole staff team. We know that a care home is held together not only by those who provide direct care, but also by the many people working behind the scenes-administration, housekeeping, catering, maintenance, and everyone who plays a part in creating a safe and supportive environment. Your collective efforts made such a difference to her quality of life and to our peace of mind.
Thank you again for everything you did for her and for us. We will always be grateful.
15 December 2025
My father has been living at Kingston Care Home for just over a year and I could not be happier with the care he receives there. The manager and all the staff are exceptional. They are warm, professional and truly care for the residents. There are interesting and varied daily activities, from music,
quizzes, trips out, films, craft etc. My father has dementia but he is never spoken down to; he is treated with respect, kindness and dignity, and included in as many of the activities as he can safely participate in. He is very content there.
19 November 2025
Very happy with the excellent care, everyone is professional, caring and friendly. Thank you is not enough.
03 October 2025
I visit my sister every week, and have always found the staff very welcoming. My sister is very happy and well cared for. I find the home to be very clean and well kept. The staff gave my sister a lovely birthday party last week which was lovely. I would like to express a big thank you to everyone
involved in my sisters care.
24 September 2025
My father was admitted to Kingston Care Home in 10th Sept. He was treated with utter respect and kindness.
All staff assisted with exchange of information and my father settled well.
Alex has assisted so much over the last few weeks and I thank him for the time he has taken for the move of homes
for my father.
Thank you to all staff.
23 June 2025
Mum has been a resident for 6 months now.
She is treated with a lot of kindness and respect by all staff and she feels safe and secure in Kingston Care Home. She enjoys the meals and the chef has thoughtfully accommodated her dietary needs. The dining room is set out in the style of a restaurant
and staff are attentive.
The care staff are really kind and attentive and they wash her carefully and thoroughly, applying skin creams regularly. They are respectful of mum's dignity. She likes them a lot.
The laundry and cleaning staff are friendly and work with quiet efficiency. This pleases mum.
There is a good selection of activities provided by the activity coordinators. Mum likes the chair exercises. They speak to her one to one as well. She is encouraged to participate but not forced.
The nurses are invaluable in supporting mum and I can call them at any time.
The team is well trained and very kind and extremely well led by the manager who is empathic approachable and helpful.
29 May 2025
My sister became a resident at Kingston Care Home when she became unable to look after herself, had lost her mobility and required nursing care. As we live hours away it has been so reassuring and helpful for me and her other relatives that she is in the professional, excellent compassion,
understanding and diligent care of qualified staff, kind assistance (for well being and activities) as well as the team of auxiliary staff.
31 March 2025
Our mum came to live at Kingston Care Home in 2020. Due to Covid, and the lockdown she didn't settle too well, but she was suffering from dementia and had been in the same home looking after herself for many years. However the staff were amazing and made her feel as welcome and as loved and cared
for as they could and she soon seemed to settle. My sister and I were thankful that our mum was being given the 24/7 care she needed and we cannot fault the help that she was given and the communication we had in helping to decide what sort of care was appropriate at each stage. Unfortunately, mum died in February, and my sister and I didn't get there in time to be with her however one of the carers held her hand in those final moments so she was not on her own.
Many thanks to you all.
14 March 2025
Sadly my father in law only got to spend a short time here as he was very ill, when we visited to look over the home we got an immediate feeling that it was the best place for him. The manager was very nice and took us on a tour of the home to show us around nothing seemed to much trouble and he
made sure we saw all areas of the home and facilities available. Whilst dad was a resident he was clean, comfortable and safe. The communication regarding dads health was very good. We were very happy with the staff all round and we were always greeted with friendliness and a smile. Thank you so much to the manager and his team for making dads last days as comfortable and dignified as possible.
14 March 2025
Myself, my wife and family would like to thank the manager & his team at Kingston Care Home, for the outstanding quality of care our Mum/Nan is receiving. Our Mum was placed here at the end of last year, she has been in 2 previous homes where she was extremely unhappy & was not settling. Since being
with the manager & his team, she has settled, she loves the carers, the food & the home in general. The service she is receiving is 2nd to none, the home is clean, the food is lovely and well presented, her needs are taken care of, she is treated with dignity & respect. She isn't the most easiest of people to please and can be quite challenging at times but the staff know how to deal with her on her bad days, calming her down & making her feel safe and comfortable again. There is always someone to speak to & we get regular updates. We honestly can't thank the manager and his team enough. We highly recommend this beautiful home to anyone looking for somewhere for their loved 1.
16 January 2025
Everyone at the home is fantastic from management to cleaners, I can't fault them.
16 January 2025
I have always found the staff pleasant and welcoming. My friend is well looked after. She is neatly dressed and her hair washed. She has dementia and therefore needs close supervision when walking in the corridors. I am writing this on behalf of my friend.
31 October 2024
My husband moved to the home four weeks ago as he was becoming unsafe at home. He was made welcome by each staff member. I know he calls me all the time but they are patient with him. He has a; already been taken to the National History Museum. If I go to visit and he is not in his room the carers
always know where he is, if I take him out a carer comes to the car to lift the wheelchair into the care for me. Nothing seems too much trouble for them. Though he has had the hearing aids in the wrong ears sometimes.
26 September 2024
My wife had a two-week stay and settled in very quickly thanks to the kind and supportive staff. She fairly rapidly started to eat in the dining room with other service users and I think she enjoyed the experience. She seems to have slept well although she rolled out of bed on one occasion. It was
not obvious to me what sort of activities took place and I took her out a couple of times for singing events that we normally attend. The staff were helpful in ensuring she had supper, although she came back a few minutes late. I was slightly concerned about her clothes getting lost but in due course have reappeared. I was kept well-informed about how she was coping.
27 June 2024
What a wonderful group of people working at Kingston Care Home. Warm, friendly and most importantly as the name suggests, they care! They treat my father like he is part of the family, with fondness, dignity and tenderness. The building too is a well-maintained, clean and fitting space for Dad to
live out his twilight years!
06 June 2024
Whole team at nursing home were exceptionally kind and caring for my husband. Thank you.
24 April 2024
All staff are very friendly and caring.
They are very supportive are respond to any request that is needed.
They all have a very demanding job and cope with it very well.
30 November 2023
My father has been in Kingston Care Home for about two years now. In that time he has been very settled and happy and felt very well cared for. The staff have always been very friendly to me and keep me well informed as to how my dad is doing. I couldn't have asked for a better place for my dad to
be in.
Latest Reviews for Kingston Care Home
29 December 2025
My father has only just moved in, and I am very happywith the way he's looked after. I am greatly impressed with the staff's friendly and professional approach and always available if I need to speak. The staff are very attentive, caring and kind, treating my father with dignity. I feel he is safe
and is given a lot of one-to-one care. The home is spotless and the food is first-class.
29 December 2025
From our initial enquiry to my father arriving, staff have been helpful and caring. They are all friendly and the level of patience and kindness they have shown to my father and my family is excellent. The meals are great and the quality of food is very good. The care home is spotless. My father's
room is light and airy with an ensuite and views of the garden.
29 December 2025
I am writing to express my deepest gratitude for the care, kindness, and compassion you showed my mother during her time with you from February to November 2025. Knowing she was supported, respected, and comforted throughout her final months has meant more to our family than words can fully express.
We would also like to extend our thanks to the whole staff team. We know that a care home is held together not only by those who provide direct care, but also by the many people working behind the scenes-administration, housekeeping, catering, maintenance, and everyone who plays a part in creating a safe and supportive environment. Your collective efforts made such a difference to her quality of life and to our peace of mind.
Thank you again for everything you did for her and for us. We will always be grateful.
15 December 2025
My father has been living at Kingston Care Home for just over a year and I could not be happier with the care he receives there. The manager and all the staff are exceptional. They are warm, professional and truly care for the residents. There are interesting and varied daily activities, from music,
quizzes, trips out, films, craft etc. My father has dementia but he is never spoken down to; he is treated with respect, kindness and dignity, and included in as many of the activities as he can safely participate in. He is very content there.
19 November 2025
Very happy with the excellent care, everyone is professional, caring and friendly. Thank you is not enough.
03 October 2025
I visit my sister every week, and have always found the staff very welcoming. My sister is very happy and well cared for. I find the home to be very clean and well kept. The staff gave my sister a lovely birthday party last week which was lovely. I would like to express a big thank you to everyone
involved in my sisters care.
24 September 2025
My father was admitted to Kingston Care Home in 10th Sept. He was treated with utter respect and kindness.
All staff assisted with exchange of information and my father settled well.
Alex has assisted so much over the last few weeks and I thank him for the time he has taken for the move of homes
for my father.
Thank you to all staff.
23 June 2025
Mum has been a resident for 6 months now.
She is treated with a lot of kindness and respect by all staff and she feels safe and secure in Kingston Care Home. She enjoys the meals and the chef has thoughtfully accommodated her dietary needs. The dining room is set out in the style of a restaurant
and staff are attentive.
The care staff are really kind and attentive and they wash her carefully and thoroughly, applying skin creams regularly. They are respectful of mum's dignity. She likes them a lot.
The laundry and cleaning staff are friendly and work with quiet efficiency. This pleases mum.
There is a good selection of activities provided by the activity coordinators. Mum likes the chair exercises. They speak to her one to one as well. She is encouraged to participate but not forced.
The nurses are invaluable in supporting mum and I can call them at any time.
The team is well trained and very kind and extremely well led by the manager who is empathic approachable and helpful.
29 May 2025
My sister became a resident at Kingston Care Home when she became unable to look after herself, had lost her mobility and required nursing care. As we live hours away it has been so reassuring and helpful for me and her other relatives that she is in the professional, excellent compassion,
understanding and diligent care of qualified staff, kind assistance (for well being and activities) as well as the team of auxiliary staff.
31 March 2025
Our mum came to live at Kingston Care Home in 2020. Due to Covid, and the lockdown she didn't settle too well, but she was suffering from dementia and had been in the same home looking after herself for many years. However the staff were amazing and made her feel as welcome and as loved and cared
for as they could and she soon seemed to settle. My sister and I were thankful that our mum was being given the 24/7 care she needed and we cannot fault the help that she was given and the communication we had in helping to decide what sort of care was appropriate at each stage. Unfortunately, mum died in February, and my sister and I didn't get there in time to be with her however one of the carers held her hand in those final moments so she was not on her own.
Many thanks to you all.
14 March 2025
Sadly my father in law only got to spend a short time here as he was very ill, when we visited to look over the home we got an immediate feeling that it was the best place for him. The manager was very nice and took us on a tour of the home to show us around nothing seemed to much trouble and he
made sure we saw all areas of the home and facilities available. Whilst dad was a resident he was clean, comfortable and safe. The communication regarding dads health was very good. We were very happy with the staff all round and we were always greeted with friendliness and a smile. Thank you so much to the manager and his team for making dads last days as comfortable and dignified as possible.
14 March 2025
Myself, my wife and family would like to thank the manager & his team at Kingston Care Home, for the outstanding quality of care our Mum/Nan is receiving. Our Mum was placed here at the end of last year, she has been in 2 previous homes where she was extremely unhappy & was not settling. Since being
with the manager & his team, she has settled, she loves the carers, the food & the home in general. The service she is receiving is 2nd to none, the home is clean, the food is lovely and well presented, her needs are taken care of, she is treated with dignity & respect. She isn't the most easiest of people to please and can be quite challenging at times but the staff know how to deal with her on her bad days, calming her down & making her feel safe and comfortable again. There is always someone to speak to & we get regular updates. We honestly can't thank the manager and his team enough. We highly recommend this beautiful home to anyone looking for somewhere for their loved 1.
16 January 2025
Everyone at the home is fantastic from management to cleaners, I can't fault them.
16 January 2025
I have always found the staff pleasant and welcoming. My friend is well looked after. She is neatly dressed and her hair washed. She has dementia and therefore needs close supervision when walking in the corridors. I am writing this on behalf of my friend.
31 October 2024
My husband moved to the home four weeks ago as he was becoming unsafe at home. He was made welcome by each staff member. I know he calls me all the time but they are patient with him. He has a; already been taken to the National History Museum. If I go to visit and he is not in his room the carers
always know where he is, if I take him out a carer comes to the car to lift the wheelchair into the care for me. Nothing seems too much trouble for them. Though he has had the hearing aids in the wrong ears sometimes.
26 September 2024
My wife had a two-week stay and settled in very quickly thanks to the kind and supportive staff. She fairly rapidly started to eat in the dining room with other service users and I think she enjoyed the experience. She seems to have slept well although she rolled out of bed on one occasion. It was
not obvious to me what sort of activities took place and I took her out a couple of times for singing events that we normally attend. The staff were helpful in ensuring she had supper, although she came back a few minutes late. I was slightly concerned about her clothes getting lost but in due course have reappeared. I was kept well-informed about how she was coping.
27 June 2024
What a wonderful group of people working at Kingston Care Home. Warm, friendly and most importantly as the name suggests, they care! They treat my father like he is part of the family, with fondness, dignity and tenderness. The building too is a well-maintained, clean and fitting space for Dad to
live out his twilight years!
06 June 2024
Whole team at nursing home were exceptionally kind and caring for my husband. Thank you.
24 April 2024
All staff are very friendly and caring.
They are very supportive are respond to any request that is needed.
They all have a very demanding job and cope with it very well.
30 November 2023
My father has been in Kingston Care Home for about two years now. In that time he has been very settled and happy and felt very well cared for. The staff have always been very friendly to me and keep me well informed as to how my dad is doing. I couldn't have asked for a better place for my dad to
be in.