Kingston Care Home

As we walk in, there is the greatest, best, kind welcoming, open, respectable manager - Alex. Despite having been to many other places, Alex is caring along all the staff, very accommodating, perfect person and the care home is managed to the highest caring standard, all the staff are well trained and dedicated personnel. As we stepped in, it's reassuring that the place is the best of the best with gold standard. They love their job, high level of caring.

All the staff are very caring and attentive, nothing is never too much trouble for them when seeing to my mum. I can always speak to them with any problems she has and it is sorted out. The food is good with regular meals, she has activities and days out. Her room is spotless and clean as it is with whole home. her clothes are always clean. There is a well kept garden wich is lovely to sit in. We are so grateful that she is safe there and looked after. Lots of thanks to all the staff.

Office staff and Manager are fab! Thank you Kingston Care Home.

This care home is lovely. The staff are very welcoming and helpful. my partners grandma is at the care home and they are very helpful towards her and kind to her. If one of us has an inquiry all the staff members and manager are very kind and nice.

The home is very clean and receptionist are always happy and say hello and goodbye, to myself, my partner and his aunties. When we come and visit Grandma.

Thank you for everything you are doing for her to make her feel comfortable and safe.

After 3 months she has improved enormously thanks to the kindness and patience of all the team.My Aunty was treated with respect and dignity, I was impressed with the level of professionalism shown by all the staff combined with the relaxed atmosphere.I would highly recommend Kingston and would sincerely like to thank everyone for the care my Aunty received over her stay.

We consider the overall presentation of the home and the staff to be in good order .

My father has only just moved in, and I am very happywith the way he's looked after. I am greatly impressed with the staff's friendly and professional approach and always available if I need to speak. The staff are very attentive, caring and kind, treating my father with dignity. I feel he is safe and is given a lot of one-to-one care. The home is spotless and the food is first-class.

From our initial enquiry to my father arriving, staff have been helpful and caring. They are all friendly and the level of patience and kindness they have shown to my father and my family is excellent. The meals are great and the quality of food is very good. The care home is spotless. My father's room is light and airy with an ensuite and views of the garden.

I am writing to express my deepest gratitude for the care, kindness, and compassion you showed my mother during her time with you from February to November 2025. Knowing she was supported, respected, and comforted throughout her final months has meant more to our family than words can fully express.

We would also like to extend our thanks to the whole staff team. We know that a care home is held together not only by those who provide direct care, but also by the many people working behind the scenes-administration, housekeeping, catering, maintenance, and everyone who plays a part in creating a safe and supportive environment. Your collective efforts made such a difference to her quality of life and to our peace of mind.

Thank you again for everything you did for her and for us. We will always be grateful.

My father has been living at Kingston Care Home for just over a year and I could not be happier with the care he receives there. The manager and all the staff are exceptional. They are warm, professional and truly care for the residents. There are interesting and varied daily activities, from music, quizzes, trips out, films, craft etc. My father has dementia but he is never spoken down to; he is treated with respect, kindness and dignity, and included in as many of the activities as he can safely participate in. He is very content there.

Very happy with the excellent care, everyone is professional, caring and friendly. Thank you is not enough.

I visit my sister every week, and have always found the staff very welcoming. My sister is very happy and well cared for. I find the home to be very clean and well kept. The staff gave my sister a lovely birthday party last week which was lovely. I would like to express a big thank you to everyone involved in my sisters care.

Thank you to all staff.

My sister became a resident at Kingston Care Home when she became unable to look after herself, had lost her mobility and required nursing care. As we live hours away it has been so reassuring and helpful for me and her other relatives that she is in the professional, excellent compassion, understanding and diligent care of qualified staff, kind assistance (for well being and activities) as well as the team of auxiliary staff.

Many thanks to you all.

Myself, my wife and family would like to thank the manager & his team at Kingston Care Home, for the outstanding quality of care our Mum/Nan is receiving. Our Mum was placed here at the end of last year, she has been in 2 previous homes where she was extremely unhappy & was not settling. Since being with the manager & his team, she has settled, she loves the carers, the food & the home in general. The service she is receiving is 2nd to none, the home is clean, the food is lovely and well presented, her needs are taken care of, she is treated with dignity & respect. She isn't the most easiest of people to please and can be quite challenging at times but the staff know how to deal with her on her bad days, calming her down & making her feel safe and comfortable again. There is always someone to speak to & we get regular updates. We honestly can't thank the manager and his team enough. We highly recommend this beautiful home to anyone looking for somewhere for their loved 1.

Sadly my father in law only got to spend a short time here as he was very ill, when we visited to look over the home we got an immediate feeling that it was the best place for him. The manager was very nice and took us on a tour of the home to show us around nothing seemed to much trouble and he made sure we saw all areas of the home and facilities available. Whilst dad was a resident he was clean, comfortable and safe. The communication regarding dads health was very good. We were very happy with the staff all round and we were always greeted with friendliness and a smile. Thank you so much to the manager and his team for making dads last days as comfortable and dignified as possible.

Everyone at the home is fantastic from management to cleaners, I can't fault them.

I have always found the staff pleasant and welcoming. My friend is well looked after. She is neatly dressed and her hair washed. She has dementia and therefore needs close supervision when walking in the corridors. I am writing this on behalf of my friend.

My husband moved to the home four weeks ago as he was becoming unsafe at home. He was made welcome by each staff member. I know he calls me all the time but they are patient with him. He has a; already been taken to the National History Museum. If I go to visit and he is not in his room the carers always know where he is, if I take him out a carer comes to the car to lift the wheelchair into the care for me. Nothing seems too much trouble for them. Though he has had the hearing aids in the wrong ears sometimes.