Submit a Review for Manor Farm Care Home
211/219 High Street South, East Ham, London, E6 3PD
View full details of Manor Farm Care HomeLatest Reviews for Manor Farm Care Home
22 January 2026
Mum and I were keen to move dad from his former care home to Manor Farm where he would receive good care. The manager and receptionist were easy to catch on the phone, and detailed conversation could also be had via email. The transition went smoothly and picture my surprise and delight when on my
first visit I see dad being fed pureed tasty food. The manager gave me a chance for a 1 to 1 to smooth out some queries, and after a few days these were followed up and sorted. Thank you!
15 January 2026
I am really pleased with the service offered to my husband very friendly and caring staff.
08 January 2026
Home Manager does not listen to family. They are no longer offering 24/7 visiting hrs they have changed it to 10am to 8pm
Dignity is not there. Rules change every day
Home Manager is more interested in what her staff say not what family say
Mum was left starving.
07 January 2026
In my opinion this home is the right place for my love one she has settled down well & is enjoying her stay she just complains about the food.
29 October 2025
My husband has been at this care home for 9 months now, he has been looked after well. I requested for my husband's 74th birthday party to take place in the Activity Room. The activities team displayed a beautiful decorated colourful birthday theme for my husband, and we were both overwhelmed with
the hospitality, care and support from the staff, as well as the home manager being there, and supporting whilst the cutting of the cake.
29 October 2025
From the first day Cathy came here and had lunch she was made to feel welcome by the staff on duty. It was amazing how well Cathy settled in. It was a worry because of her Alzheimer's, we thought she would be scared, but she has felt at home from the beginning. Being here over a year now and she has
put on weight and is content. All the staff are kind to Cathy and to us when we come, so its always a pleasure coming here. Her room is kept clean and there are a lot of different activities for her. Can't praise the staff enough for their hard work and kindness to Cathy and her visitors.
13 October 2025
A warm and friendly place, caring staff, my sister is very happy here.
13 October 2025
My mother moved to Manor Farm from hospital a few weeks ago. We have found her care to be excellent in the short time she has been at the home and we are pleased that her long-term stay has been confirmed. The facilities are good and the staff are kind and attentive.
13 October 2025
I was very happy to get away from my flat and come to reside at Manor Farm Care Home, where I feel well looked after and cared for, I do not need to worry about anything. I did not have any complaints, all staff and management are good and very helpful.
29 September 2025
I couldn't be happier with the care my friend received at this wonderful care home. The atmosphere is warm, welcoming, and truly feels like a second home. The staff go above and beyond, and the range of activities is outstanding-there's always something engaging, from arts and crafts to music
sessions and gentle exercise classes. It's clear the residents are not only well cared for but also genuinely happy and stimulated. A fantastic place with a real sense of community and compassion.
30 December 2024
It was a great decision me and my dad made for him to be a permanent resident in Manor Farm Care Home we made it together it was important for my Dad to make the decision and he loves it in Manor Farm Care Home. He said the staff looks after him very well. My dad words any problems and my dad has it
rectified straight away. My dad is happy and so am I. Thanking all the staff for the care you give my Dad and continue to do so.
17 December 2024
Very satisfactory experience.
31 July 2024
My mother has been at Manor Farm Care for 3 years and she had a really bad experience at a previous home. When she moved to Manor Farm, her life change was complete, she was happier than before and Mum feels more secure in all aspects. The management and staff are brilliant there, I had experienced
it in the past but I couldn't believe it. Mum now has dementia and has many complex needs, but even then she has been treated with so much care, kindness and generosity of spirit. This is a testament to all staff from management, nursing, catering and reception, that my mum is still here. Thanks.
25 June 2024
My father-in-law was admitted to Manor Farm Care Home on Friday the 24th of May at 5:30 pm. Sadly he had a very restless night and passed away in the early hours of Saturday the 25th of May despite all of the efforts of the staff and ambulance service. He was 99 years old! So although he did not
experience the life he would have had at Manor Farm, I wanted to complete this review as my son and I were so impressed with the staff, care and management. His room, the dining area and the residents' lounge were perfect. So, thank you everyone and I'm only sorry that he did not get to experience it himself. He would have loved it and we know he would have been cared for by those amazing staff. Thank you!
14 June 2024
Staff are excellent but the food is not appetising and hot.
25 March 2024
Manor Farm Care Home has a very welcoming team staff from management to nurses, cooks and the cleaning team. All have made great efforts to make the residents feel at home, from decorations to make the care home feel like "home environment" to taking time to learn about the resident, likes and
dislikes.
We were apprehensive of my nan moving into a care home, her room is very spacious and clean. She is given lots of encouragement especially in meals and medication and reassurance as the dementia progresses that she is safe. Staff have built a good working relationship with the family for regular updates and review meetings.
Thank you to the staff at Manor Farm.
22 January 2024
The Christmas party was very good today. It was very well organised. The singer was very good and sang a variety of festive tunes which many of the residents could respond to. Using two rooms, one for food and one for music was a good idea.
22 November 2023
My mother has been in Manor Farm Care Home for the past seventeen/eighteen months and during that time, she has blossomed. All the staff, whatever their job or status, treat her like a queen! These people are true angels.
22 September 2023
The manager is very helpful and reassuring. Would come back. Staff are friendly and amazing, would explain everything and I felt my mother had very good care all the time. This is the first time I have left my mother and this has also helped me with my mental health.
Thank you.
21 September 2023
Overall great facility, however since the beginning of the stay my mother not only got out of the premises without staff knowing, she got out a further 2 more times and the last time she was gone, coming up to an hour. There have also been changes to prevent this from happening again which has
happened which is satisfactory and the staff are brilliant. There’s a handful of staff members who go up and above than what they are supposed to do but then there’s a handful who are rude arrogant and constantly glued to their mobile phones. Going on to the care plan overall is fair, it’s just the food that isn’t up to standard considering my mums a fussy eater and I’ve repeatedly told management and her floor's head nurse of the things that she can and can not eat. They are completely overlooking this and carry on serving her beige food which has no nutritional value.
Latest Reviews for Manor Farm Care Home
22 January 2026
Mum and I were keen to move dad from his former care home to Manor Farm where he would receive good care. The manager and receptionist were easy to catch on the phone, and detailed conversation could also be had via email. The transition went smoothly and picture my surprise and delight when on my
first visit I see dad being fed pureed tasty food. The manager gave me a chance for a 1 to 1 to smooth out some queries, and after a few days these were followed up and sorted. Thank you!
15 January 2026
I am really pleased with the service offered to my husband very friendly and caring staff.
08 January 2026
Home Manager does not listen to family. They are no longer offering 24/7 visiting hrs they have changed it to 10am to 8pm
Dignity is not there. Rules change every day
Home Manager is more interested in what her staff say not what family say
Mum was left starving.
07 January 2026
In my opinion this home is the right place for my love one she has settled down well & is enjoying her stay she just complains about the food.
29 October 2025
My husband has been at this care home for 9 months now, he has been looked after well. I requested for my husband's 74th birthday party to take place in the Activity Room. The activities team displayed a beautiful decorated colourful birthday theme for my husband, and we were both overwhelmed with
the hospitality, care and support from the staff, as well as the home manager being there, and supporting whilst the cutting of the cake.
29 October 2025
From the first day Cathy came here and had lunch she was made to feel welcome by the staff on duty. It was amazing how well Cathy settled in. It was a worry because of her Alzheimer's, we thought she would be scared, but she has felt at home from the beginning. Being here over a year now and she has
put on weight and is content. All the staff are kind to Cathy and to us when we come, so its always a pleasure coming here. Her room is kept clean and there are a lot of different activities for her. Can't praise the staff enough for their hard work and kindness to Cathy and her visitors.
13 October 2025
A warm and friendly place, caring staff, my sister is very happy here.
13 October 2025
My mother moved to Manor Farm from hospital a few weeks ago. We have found her care to be excellent in the short time she has been at the home and we are pleased that her long-term stay has been confirmed. The facilities are good and the staff are kind and attentive.
13 October 2025
I was very happy to get away from my flat and come to reside at Manor Farm Care Home, where I feel well looked after and cared for, I do not need to worry about anything. I did not have any complaints, all staff and management are good and very helpful.
29 September 2025
I couldn't be happier with the care my friend received at this wonderful care home. The atmosphere is warm, welcoming, and truly feels like a second home. The staff go above and beyond, and the range of activities is outstanding-there's always something engaging, from arts and crafts to music
sessions and gentle exercise classes. It's clear the residents are not only well cared for but also genuinely happy and stimulated. A fantastic place with a real sense of community and compassion.
30 December 2024
It was a great decision me and my dad made for him to be a permanent resident in Manor Farm Care Home we made it together it was important for my Dad to make the decision and he loves it in Manor Farm Care Home. He said the staff looks after him very well. My dad words any problems and my dad has it
rectified straight away. My dad is happy and so am I. Thanking all the staff for the care you give my Dad and continue to do so.
17 December 2024
Very satisfactory experience.
31 July 2024
My mother has been at Manor Farm Care for 3 years and she had a really bad experience at a previous home. When she moved to Manor Farm, her life change was complete, she was happier than before and Mum feels more secure in all aspects. The management and staff are brilliant there, I had experienced
it in the past but I couldn't believe it. Mum now has dementia and has many complex needs, but even then she has been treated with so much care, kindness and generosity of spirit. This is a testament to all staff from management, nursing, catering and reception, that my mum is still here. Thanks.
25 June 2024
My father-in-law was admitted to Manor Farm Care Home on Friday the 24th of May at 5:30 pm. Sadly he had a very restless night and passed away in the early hours of Saturday the 25th of May despite all of the efforts of the staff and ambulance service. He was 99 years old! So although he did not
experience the life he would have had at Manor Farm, I wanted to complete this review as my son and I were so impressed with the staff, care and management. His room, the dining area and the residents' lounge were perfect. So, thank you everyone and I'm only sorry that he did not get to experience it himself. He would have loved it and we know he would have been cared for by those amazing staff. Thank you!
14 June 2024
Staff are excellent but the food is not appetising and hot.
25 March 2024
Manor Farm Care Home has a very welcoming team staff from management to nurses, cooks and the cleaning team. All have made great efforts to make the residents feel at home, from decorations to make the care home feel like "home environment" to taking time to learn about the resident, likes and
dislikes.
We were apprehensive of my nan moving into a care home, her room is very spacious and clean. She is given lots of encouragement especially in meals and medication and reassurance as the dementia progresses that she is safe. Staff have built a good working relationship with the family for regular updates and review meetings.
Thank you to the staff at Manor Farm.
22 January 2024
The Christmas party was very good today. It was very well organised. The singer was very good and sang a variety of festive tunes which many of the residents could respond to. Using two rooms, one for food and one for music was a good idea.
22 November 2023
My mother has been in Manor Farm Care Home for the past seventeen/eighteen months and during that time, she has blossomed. All the staff, whatever their job or status, treat her like a queen! These people are true angels.
22 September 2023
The manager is very helpful and reassuring. Would come back. Staff are friendly and amazing, would explain everything and I felt my mother had very good care all the time. This is the first time I have left my mother and this has also helped me with my mental health.
Thank you.
21 September 2023
Overall great facility, however since the beginning of the stay my mother not only got out of the premises without staff knowing, she got out a further 2 more times and the last time she was gone, coming up to an hour. There have also been changes to prevent this from happening again which has
happened which is satisfactory and the staff are brilliant. There’s a handful of staff members who go up and above than what they are supposed to do but then there’s a handful who are rude arrogant and constantly glued to their mobile phones. Going on to the care plan overall is fair, it’s just the food that isn’t up to standard considering my mums a fussy eater and I’ve repeatedly told management and her floor's head nurse of the things that she can and can not eat. They are completely overlooking this and carry on serving her beige food which has no nutritional value.