211/219 High Street South, East Ham, London E6 3PD
Manor Farm Care Home carers take pride in a service that 'begins and continues with great care', making the most of comfortable living environment, a great depth of care expertise and modern resources.
All care delivery is person-centred and carried out by highly-trained individuals, who also take pride in a manner that is friendly and professional.
A safe and secure atmosphere supports relaxation, while there are numerous activity sessions organised for residents' interest.
Group: Abbey Healthcare
Person in charge: Isabel Nyirenda (General Manager)
Local Authority / Social Services: London Borough of Newham Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 81 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Hearing Impairment
Admission Information: Ages 50+.
Single Rooms: 77
Shared Rooms: 2
Rooms with ensuite WC: 79
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Manor Farm Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Manor Farm Care Home has a Review Score of 6.5 (6.531)
The Review Score of 6.5 (maximum of 10) for Manor Farm Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Manor Farm Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Manor Farm Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.531 Points relating to the number of positive Reviews for Manor Farm Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 16.2 positive Reviews (81 registered maximum number of service users ÷ 5). 1 Reviews ÷ 16.2 Target = 0.062 , then divided by 2 = 0.031
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Ruth P (Daughter of Resident) on Saturday 22 October 2016. Relates to October 2016.
Although my Dad was only at Manor Farm for a short time, I was very happy with the care he received. The staff were lovely; approachable, very friendly, happy, kind and caring. I was always kept informed of all that was happening, if he was unwell etc. I am so glad he was here in the last few months of his life. Thank you to ALL at Manor Farm.
How likely would you be to recommend Manor Farm Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Manor Farm Care Home
There are currently no Care Home Idol entrants who have performed at Manor Farm Care Home