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Manor Farm Care Home

211/219 High Street South, East Ham, London E6 3PD
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I am so glad he was here in the last few months of his life. Thank you to ALL at Manor Farm.Ruth P(Daughter of Resident/Service User)
Manor Farm Care Home, London
They were loving, caring, and professional at all times. theyAllan P(Son of Resident/Service User)
Manor Farm Care Home, London
Thank you so much for the kindness all the staff gave my brother-in-law and meMary L(Sister-in-law of Resident/Service User)
Manor Farm Care Home, London

Manor Farm Care Home carers take pride in a service that 'begins and continues with great care', making the most of comfortable living environment, a great depth of care expertise and modern resources.

All care delivery is person-centred and carried out by highly-trained individuals, who also take pride in a manner that is friendly and professional.

A safe and secure atmosphere supports relaxation, while there are numerous activity sessions organised for residents' interest.

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Care Provided by Manor Farm Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,600£1,500 - £1,700
Residential Dementia Care£1,450 - £1,650£1,200 - £1,500
Nursing Care£1,500 - £1,700£1,200 - £1,500
Nursing Dementia Care£1,500 - £1,700£1,200 - £1,500

Placement fee would depend on an assessment of need being undertaken.

Contact Manor Farm Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jessica Morris (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 57+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (77)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visiting is permitted 24 hours of the day apart from at protected meals times. Please contact the service to ascertain times.

Parking

  • Parking is available on site

Manor Farm Care Home Reviews (59)

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9.4

Manor Farm Care Home has a Review Score of 9.4 (9.423) out of 10, based on 32 reviews in the last 2 years. Over all time Manor Farm Care Home has 59 reviews.

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Showing 59 reviews matching selected criteria
Review from K C (Son of Resident) published on 11 September 2026 Submitted via Website
Overall Experience

Mum indicates that alls well on our visits, she has regular pop ins from staff on the present ward and from her previous ward. Food is good and she seems to enjoy it, as she clears her plate 9 times out of 10. Overall she is well looked after and is as comfortable as she can be.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home
Thank you very much for your lovely feedback. We are pleased to hear that Mum is happy, enjoying her meals and receiving regular support from the staff.

It is reassuring to know that you feel she is well looked after and comfortable. We really appreciate you taking the time to share this with us, and we will continue to do our best to ensure she receives the care and support she needs.

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Review from Mimosa S (Granddaughter of Resident) published on 8 September 2026 Submitted via Postal Card
Overall Experience

My grandad felt welcome and settled for his 3 weeks respite care. The home is well organised, with clean environment and welcoming atmosphere. Will definitely recommend for other service users.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you ever so much for your positive review. We will share this with the rest of the team

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Review from S L (Daughter of Resident) published on 4 September 2026 Submitted via Postal Card
Overall Experience

The Manor Farm Care Home was very welcoming when my dad became a resident. The care home is spacious and have lots of natural lights coming through. Staff are very nice and caring and will try to accommodate my dad's needs.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you ever so much for your positive feedback .We will share this with rest of the team.

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Review from Alex J (Son of Resident) published on 4 September 2026 Submitted via Website
Overall Experience

My mum has been a resident of Manor Farm for the last 3 years and I am very impressed with the high level of care that has been provided to her. The nursing staff are always attentive, kind, caring, compassionate and treat my mum with great respect. My mum is always clean, well fed and happy. The home is providing a level of care that I could not provide my mum at home. I am kept up to date and well informed about any changes in my mum's health or situation. I am always told when mum is resident of the day. I also know that I can reach out to the ward at any time. I have had several phone calls this year from the manager. She is so warm and kind and nothing is too much trouble. As a family member, I feel reassured that my mum is in Manor Farm and that she is safe. The ward is clean and so is my mum's room. The facilities are good and I am pleased her meals are keeping with her being a vegetarian. I cannot praise the staff, manager or the home enough. Thank you!

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you for taking the time to leave such a positive review. We really appreciate your kind words and are delighted to hear about your positive experience at Manor Farm.

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Review from Lee B (Son of Resident) published on 4 September 2026 Submitted via Postal Card
Overall Experience

Attentive and caring staff, who have made my dad feel welcomed. Always friendly and happy to help. Doing their very best, in a busy environment.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you ever so much for your positive feedback.

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Review from S T (Resident / Service User) published on 28 August 2026 Submitted via Website
Overall Experience

I find the manager first class, there will occasionally be problems and she sorts them out with speed and care. The room is good and the food excellent, the carers are, in the majority efficient and effective. Overall a good experience.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you for taking the time to leave such a positive review. We really appreciate your kind words and are delighted to hear about your positive experience at Manor Farm.

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Review from G W (Friend of Resident) published on 26 August 2026 Submitted via Postal Card
Overall Experience
My good friend spent a few months in this home and I found the home completly unsuitable as a "care home"

My friend had cloths & food stolen from his room from other in mates, I brought him a bowl of fruit, placed it in his room, took him in the main yard for an hour, when we returned the bowl and the fruit was missing! Told the staff and they was not interested and told us it happens all the time because doors are not locked

Reply from Jessica Morris, Regional Support at Manor Farm Care Home
Thank you for your feedback. I am very sorry to hear about your friend's experience. We take concerns about residents' safety, belongings and the response from our staff very seriously. I am particularly concerned that you felt your concerns were dismissed.

We would welcome the opportunity to...  

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Review from M W (Niece of Resident) published on 20 August 2026 Submitted via Postal Card
Overall Experience

My uncle was put here temporilly from hospital, at first manager was very communicative with messages regarding care, appointments etc. Long story short, my uncle took a liking to another female resident and was following her & spending time & on occasions I believe kissed her. Safeguarding reports became the normal Text messages from manager to myself, she called and ambulance 1 evening to send him to hospital as she said he needed 1 to 1 care & that wasn't being paid for. Luckily paramedic refused as no medical reason to keep him in hospital. His clothes and other items went missing constantly, food was cold when we were on a visit, his personal hygeine was an issue, smelling of urine. Too much too put on here!

Reply from Jessica Morris, Regional Support at Manor Farm Care Home
Thank you for sharing your feedback. I am sorry to hear about your uncle's experience and the concerns you have raised regarding his care, personal belongings, hygiene and communication.

We take all safeguarding and care concerns seriously and would welcome the opportunity to investigate the...  

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Review from Nicholas L (Brother of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

All the staff are very caring and attentive to my brother's needs and ensure he feels like his own home which is so important. My brother at Manor Farm Care is Neves.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you ever so much for this positive feedback which we will share with the rest of the team.

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Review from A T (Respite Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

We expressing that staff are excellent in care giving. We are so happy to recommend this care home. The staff are very adorable, helping. Thankful. Your care home is one of the best care homes ever.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

We are pleased to hear that you enjoyed your stay with us and that our team helped make your experience a positive one. Providing high-quality, person-centred care is very important to us, and it is always rewarding to receive such positive feedback.

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Review from Wendy F (Daughter of Resident) published on 20 May 2026 Submitted via Website
Overall Experience

We are very pleased with the care my father has received so far at Manor Farm Care Home. After an awful experience at a local hospital, my father entered the home with a stage 4 pressure ulcer due to neglect. My father has been at the home for just three weeks, and already his ulcer is healing and reducing in size. The staff are excellent because they do their jobs with compassion. Everyone seems happy and positive which gives the place a lovely atmosphere. The management is very good at keeping in touch with us regarding aspects of Dad's care too.

Reply from Marta Gize-Uwakwe, Manager at Manor Farm Care Home

Thank you very much for your kind words. We will share this with the rest of the team

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Review from Kim B (Sister of Resident) published on 20 May 2026 Submitted via Website
Overall Experience

This home is beautiful and I can talk to all the staff and the manager lady is absolutely lovely and always happy to listen to us.My cousin is very happy and we are happy to be in this home.The home is clean and the activities are brilliant

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you very much for your kind words. We will share this with the rest of the team.

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Review from A S (Nephew of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

My uncle was cared for excellently at Manor Farm. All of the staff were very friendly and caring towards him and made him feel comfortable and settled. Thank you to everyone at Manor Farm for their care and support.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you very much for your kind words. We will share this with the rest of the team

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Review from M J (Son of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

Very happy with this care home. Staff all good and supportive.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you for taking the time to leave such a positive review. We really appreciate your kind words and are delighted to hear about your positive experience at Manor Farm.

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Review from S K (Son of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

My mum is at Manor Farm nursing home. She has been here since 2019 and I am very happy with the way the first floor staff and nurses look after her.

Reply from Vanessa Matsika, Manager at Manor Farm Care Home

Thank you for taking the time to leave such a positive review. We really appreciate your kind words and are delighted to hear about your positive experience at Manor Farm.

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Review from Pamela B (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

My overall experience has been excellent, regular communications from the management and team. My mother has settled well and she interacts well with staff and also lovely to see her engaging in activities.

Reply from Jessica Morris, Regional Support at Manor Farm Care Home

Thank you for your great review, we shall share this with the team!

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Review from Brian C (Son of Resident) published on 21 April 2026 Submitted via Website
Overall Experience

My Mother has been a resident for just under six months and although I do not know about other Nursing Homes to compare with this one I can only say that I am impressed. From Pravene (Home Manager) who I have met several times down through all the staff I can only say that I am impressed with the friendliness, helpfulness and professionalism of all the staff. Any problems encountered have been explained as to why certain items are not allowed and the reasons why. I can only reiterate that I am happy my Mother is a resident and is being cared for here and she is happy in herself and this to me proves the level of care provided by all the management and staff

Reply from Jessica Morris, Regional Support at Manor Farm Care Home

Thank you for your kind review which we will share with the team.

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Review from E B (Resident / Service User) published on 17 March 2026 Submitted via Postal Card
Overall Experience

I am Eric and in my stay at Manor Farm Care Home I have been supported well and staff are very kind, helpful and polite. Kay (activities lead) is very good at her job, she is polite, kind and extremely helpful, she goes above and beyond. Management team are also very helpful and kind.

Reply from Jessica Morris, Regional Director at Manor Farm Care Home

Thank you very much for your kind review, we will share this with the team!

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Review from Valsa N (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

I feel very supported and the care is excellent. She has been here at (Manor Farm) for long too and I have no concern. I had concern with food not coming from home but this is now served. The team explained well to me. Carers and nurses and mangers all excellent. I am now happy with Manor Farm. I am very happy with her room, her care and the positivity from the whole team.This is the best home for us and for mum.

Reply from Jessica Morris, Regional Director at Manor Farm Care Home

Thank you so much for your kind review and we will share this with the team!

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Review from Sally E (Sister of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

My sister lives in Manor Farm. The care provided is excellent. The managers are very friendly and supportive. I can talk to them any time, and they listen. My sister looks well cared for, and I am very grateful to all the staff at Manor Farm.

Reply from Jessica Morris, Regional Director at Manor Farm Care Home

Thank you so much for your kind review and we will share this with the team!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Manor Farm Care Home.

Upcoming Events

There are no upcoming events for Manor Farm Care Home.

Awards / Recognitions (8)

  • 16 Jun 2025Recipient: Abbey Healthcare
  • 06 Jun 2025Recipient: Abbey Healthcare
  • 19 Nov 2022Recipient: Abbey Healthcare

Accreditations

There are no accreditations posted yet for Manor Farm Care Home.

Meet the Team (2)

Jessica Morris
Jessica MorrisJob Title Regional DirectorJoined 2025

Jessica Morris is the regional director who is acting as an interim manager for Manor Farm Care Home. For any further information, please contact Jessica Morris.

Vanessa
Vanessa Job Title Registered Home ManagerJoined 2025

Vanessa is the Home Manager at Manor Farm Care Home, bringing a wealth of nursing expertise and a genuine passion for person-centred care. She qualified as a Registered General Nurse and Registered Midwife in Zimbabwe, beginning her healthcare career in 2007. Her professional experience spans acute and surgical care, alongside supporting individuals with mental health needs, giving her a broad and compassionate understanding of healthcare.

After relocating to the UK in 2019, Vanessa found her calling in adult social care. She has worked across a range of care home settings, progressing through the roles of General Nurse, Senior Nurse, and Deputy Manager. Since joining Abbey Healthcare in 2024, she has demonstrated exceptional leadership and dedication, leading to her appointment as Home Manager at Manor Farm Care Home.

Vanessa is committed to creating a welcoming, supportive, and enriching environment where residents feel safe, respected, and truly at home. She believes in delivering outstanding person-centred care while fostering meaningful relationships with residents, families, colleagues, and healthcare professionals to achieve the very best outcomes.

Known for her approachable nature, positive attitude, and strong leadership, Vanessa leads by example, inspiring her team to provide compassionate, high-quality care every day. She is particularly passionate about promoting meaningful activities and creating opportunities that enhance residents’ wellbeing, independence, and quality of life.

Frequently Asked Questions about Manor Farm Care Home

What types of Care is Manor Farm Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor Farm Care Home have?

There are 77 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Manor Farm Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Manor Farm Care Home to the centre of London?

9.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Farm Care Home to verify any information. View our terms and conditions. Manor Farm Care Home has an Enhanced Service -more info.