Care Homes Owned by Abbey Healthcare

My aunt has recently moved into this care home and already I can see the difference in her mental and physical wellbeing. Myself from entering the home, meeting reception, admin, managers, nurses, carers everyone showed compassion and care above anything I have seen before. Bring a past carer myself this is very reassuring and wonderful to see. My aunt and myself want to thank everyone for their support at this difficult time. Thank you I can rate this home 5* and 100% excellent.

It has been reassuring to know that mum is in good hands and will hopefully continue to make good progress with her mobility

Poor standards of care and poor standards of communication between staff and family and friends. Also miss leading information given to family and friends overall not impressed with overall standards of care

My husband went to give me respite from caring. He was cared for by brilliant staff, right up to the time he died. Nothing was too much trouble. The staff included, events manager, cleaners, handyman too, The manager was empathy personified. They are the best.

Once again, thank you to you and all the team.

At the time of his death the nursing staff and night staff were really compassionate and gentle with dad. We very much appreciated that. And the care home allowed him to stay. In terms of death this massively beat any alternative

I was very negative about my dad entering a nursing home when his Parkinson's became too difficult to manage at home, and I felt like we were failing him in some way. My perspective soon changed when we became part of the Kendal Care Home family. The nursing and care he received was faultless. They treated him with dignity and helped him to find his sense of humour even on his worst days. He was seen as an individual at all times and a real effort was made to understand the man he was and the life he had lived. My mum visited my dad everyday and she was supported by the team every step of the way. Staff always had time for a chat, she was made aware of any entertainment that was taking place and she was reminded and encouraged to eat and drink each day. On the day of my dad's passing, the whole team supported us all through the day, showing genuine compassion and care for our loss. I cannot rate Kendal Care Home highly enough, or thank them enough for all they have done for our family.

The nurses along with the carers are always checking my dad is ok and the nurses are wonderful keeping on top of medical needs.

My mother has been a resident in Emi since 2024 we moved her due to poor care in a previous care home. The care & support she receives from all staff at Kendal is excellent, when I observe my mum interacting with staff she is smiling & relaxed. Her room is spotless but it does look tired, however, she doesn't spend much time in her room. The staff on Emi are wonderful & supportive to mum & her family. my mum enjoys the food - always a good choice I would recommend Kendal care Home.

We visit our friend Ron as often as we can. He has had a few naughty spells but he is now settled at Farnworth care home and we have noticed a vast improvement. His room is lovely and quiet and both Ron and ourselves think that the staff are wonderful. Many thanks to all of you for taking care of him. We now know that he is safe and happy compared with the Care Home that he was in before. Once again a big thankyou to all you wonderful people. xxx

My mother was resident in another care home for the last 22 months before moving her to Kendal Care Home. At Kendal she is receiving far better care, wtih good, interesting food and a lovely, larger room. She has settled in very quickly. Relatives are made to feel very welcome and are described as part of the Kendal Care Home family. It was a huge decision moving my mother but we have no regrets.

We can't thank all of the wonderful staff at Primrose Hill Care Home enough for the care and compassion they gave to Dad during his 6-week recovery stay with them in Spring 2026, following his discharge from hospital. We visited daily, got to know the staff well and saw first hand how well they treated and cared for Dad and the other residents too. Dad's recovery during his stay at Primrose Hill was impressive. He had lost his mobility during his stay in hospital. Whilst at Primrose Hill he was guided, encouraged and aided by the very capable staff to exercise and this resulted in sufficient gain in his mobility to be able to return home. Thank you so much to everyone at Primrose Hill: you far exceeded our expectations, and we are delighted by the recovery that Dad made whilst in your care. Very highly recommended to others.

All the staff are very caring and attentive to my brother's needs and ensure he feels like his own home which is so important. My brother at Manor Farm Care is Neves.

Farnworth Care Home has provided a safe, comfortable and caring last home for my mother. Things have not always gone smoothly but all the staff have been supportive, patient and reassuring. Mum's needs have been met in all aspects of her nursing care and well being. The home is clean and tidy. Dirty laundry is removed daily and returned speedily. The standard of food is varied and prepared to a high standard, nothing is omitted. Hot/cold drinks and snacks are provided 24 hours a day. I cannot fault Farnworth Care Home. You all deserve a medal. You are all wonderful. Thank you for caring for my mum.

Thank you for the care and support you gave my mother during the last months of her life, it was greatly appreciated.

I am very happy that my husband is in this care home.

Always excellent, the carers are lovely. Room always clean and Mum seems happy. Altogether very satisfied.

My mum came to Kenyon Lodge 4 weeks ago after it was decided she could no longer live by herself. This was very upsetting for us as a family, but our minds have been put to rest seeing how happy she is. She has a lovely room, the food is outstanding, and the activities they provide and entertainment to keep them busy are amazing. I definitely chose the right home for my mum.

I regularly visit two friends in KCH, and am continually amazed at how outstanding everything is: the welcome, the hospitality, the range of activities provided, the positive, energetic atmosphere and how residents aren't coming into a care home to wait until they die, but to absolutely enjoy living a very full life!

Staff in home first class. Food good.