Aarandale Manor, London, London
Aarandale Manor, London, London
Aarandale Manor, London, London

Group: Abbey Healthcare

Person in charge: Patricia Waldron (Manager)

Local Authority / Social Services: London Borough of Barnet Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Old Age • Physical Disability • Sensory Impairment

Single Rooms: 65

Rooms with ensuite WC: 65

Latest Care Quality Commission* Report on Aarandale Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Aarandale Manor has a Review Score of 9 (8.954)

The Review Score of 9 (maximum of 10) for Aarandale Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Aarandale Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.896 for Aarandale Manor is calculated as follows: ( (43 Excellents x 5) + (5 Goods x 4) ) ÷ 48 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.058 Points relating to the number of positive Reviews for Aarandale Manor is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 4 Reviews ÷ 13 Target = 0.308

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Aarandale Manor?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Aarandale Manor

  • Daughter of Resident/Service User
    2
  • Father of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

This place is heaven sent to my mother and her family. They provide the best possible service with so much enthusiasm and willfulness. Nothing is too much and they are always willing to provide the most for the comfort of my mother. They are amazing.

How likely would you be to recommend Aarandale Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot speak highly enough of the care and attention my daughter is receiving.

How likely would you be to recommend Aarandale Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother in law's care is excellent. The rooms are like 5-star hotel rooms. Excellent facilities.

As a newly built home, the facilities are outstanding. The dining room is bright and the food excellent.

The carers are so friendly and they work so hard to make her comfortable.

The manager is very good. She is so hands-on and works so hard and motivates her staff to do the same. Nothing is a problem for her, she knows every resident by name and takes an interest in everyone. A very caring and hard working manager. A role model for everyone.

How likely would you be to recommend Aarandale Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Patricia Waldron, Registred General Manager at Aarandale Manor responded to this review on 16 Jan 2018:

Dear Jerry, Thank you very much for your kind words, it means so much to us all. Patricia Waldron

Following a fall and subsequent hip operation, the staff at Aarandale have made the transition from hospital to home an enjoyable and comfortable one for my mother. The public areas and private bedrooms are well appointed and well maintained and the meals and other refreshments are very good. The staff are caring and diligent, treating each resident as an individual and with genuine respect and care. Staff were genuinely pleased to spend time with my mother and made her feel that she had value as a member of their community. A calm and gentle atmosphere pervades, visiting was an absolute pleasure.

How likely would you be to recommend Aarandale Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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