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- Aarandale Manor care home

the care that he received was excellent. Real concern and care was shown by all those involved.Stephen F(Son of Resident/Service User)

I first stepped into Aarandale Manor we knew that this was the right place for MumK B(Son of Resident/Service User)

My mum was a resident at Aarandale Manor for 4 years and was happy from the beginningDavid R(Son of Resident/Service User)

the care that he received was excellent. Real concern and care was shown by all those involved.Stephen F(Son of Resident/Service User)

I first stepped into Aarandale Manor we knew that this was the right place for MumK B(Son of Resident/Service User)

My mum was a resident at Aarandale Manor for 4 years and was happy from the beginningDavid R(Son of Resident/Service User)

At Aarandale Manor they take pride in a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own.
Aarandale Manor is a purpose-built luxury Care Home in a prominent position conveniently located in Mill Hill which is an affluent suburb in the London Borough of Barnet. Mill Hill is a historic town that has excellent access...
Care Provided by Aarandale Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are determined by the type of room selected and the outcome of the care needs assessment. Please note that the nursing fees outlined above do not include Funded Nursing Care (FNC)
The price(s) shown are provided by the care home. Contact Aarandale Manor for full pricing details and T&Cs.
Contact Aarandale Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abbey Healthcare
- Private Owned
Person in charge
- Kirsty Harris(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (63)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting is permitted 24 hours of the day apart from at protected meal times, however will always accommodate if visiting. Please contact the service to ascertain times.
Parking
- Parking is available on site
Aarandale Manor Reviews (64)
Aarandale Manor has a Review Score of 9.7 (9.732) out of 10, based on 21 reviews in the last 2 years.
Over all time Aarandale Manor has 64 reviews.
My Mother was a resident from September 2021 until June 2022. Mum was looked after extremely well, all staff knew her giving her time addressing her always by name and reassuring her. As a family, we were all made very welcome and enabled to visit as often as possible, not easy in difficult times with window visits and the pod facility the only ways to achieve this. Very important to us and her that these visits were facilitated and able to take place. Mum's cultural background was embraced and encouraged which enabled her to be comforted in times of uncertainty and need. Communication that we experienced was first class, through phone calls, e-mails and updating us of mum's wellbeing. Thank you all
I have found the care given to residents at Aarondale Manor luxury care home 'exceptional', the standard of care has exceeded my highest expectations. I have noticed a remarkable improvement in my sister's demeanour and the comfort of a splendid room with views of the green garden and the open aspect beyond. Every carer and the administrative staff exude the highest and warmest level of care for my sister.
Thank you very much for the lovely review, Peter. We are very pleased that she settled really well in Aarandale and participates in different social activities. We are looking forward to seeing you again during your visit. Stay safe always.
This care home is exceptional. The staff are diligent, are meticulous in the cleanliness of all areas and attentive to the needs of my mother. My mother's health has improved massively since changing residence to this home and I appreciate the hard work all of the staff have put in.
Thank you very much for such a great review. It is a pleasure to look after your mother. The team will continue to work hard in order to ensure safety and comfort for all our residents. You just brought a smile to the team. Looking forward to seeing you again at Aarandale. Stay well always and keep safe.
She had to be in a care home. We searched and found most facilities unacceptable. Dirty smelly and second rate. Mostly 2/3 stars. We found Aarandale thank goodness a five star amongst so much mediocrity.
We wanted my mother to be safe, healthy and happy and despite the pandemic the shutdowns the lack of visiting she has remained Covid free happy and safe.
She will be 101 years young on Jan 5 and in many ways that is thanks to the remarkable staff of nurses, carers and management at Aarandale
Thank you so very much.
Thank you for such a wonderful review. It is indeed a pleasure to look after your mother - she is a delight and a very inspiring person. I am looking forward to seeing you again at Aarandale. Stay safe and well.
My wife has now been at Aarandale Manor for over five months. She has settled well thanks to compassionate and professional care from the staff and management. They cater for her special needs eg. diet and respect her idiosyncrasies without compromising her care. I am pleased to note that she is beginning to do exercise work and to take a healthy interest in food. The allocated nurse has always kept me informed about my wife's health situation. On visiting or telephoning care home, I have been made welcome. Busy as they are, carers seem to find time to listen to residents with empathy. I have witnessed person-centred care in action. I recommend this care home.
Thank you for very much for such a wonderful review. It is our pleasure looking after your wife. Also, I would like to thank you personally for your continuous support given to Aarandale's staff and management. I am looking forward to seeing you again during your visits. Keep yourself safe and well always.
All is as good as one would want.
Thank you for the lovely review. I am so pleased that you are happy and enjoying your stay here. Everyone at Aarandale Manor is happy looking after you, especially during this current pandemic.
Having been here a short time, I have found everything ok and helpful.
Thank you for your feedback. It is lovely to hear that you are settling in well at Aarandale Manor and finding the experience positive. Your comments are appreciated and will be shared with the staff team.
The first 6 months they had carers leaving and also managers, but they now have a wonderful manager, carers and nurses. They are all so attentive, caring and special people. They treated my mother like a queen! She settled in and loved the entertainment and the food too. Aarandale has left me with special memories.
Thank you so much.
Dear Louise, many thanks for your lovely comments which are much appreciated by the management and the staff team. Your mother is dearly missed.
My mother spent two weeks in respite care at Aarandale Manor. She has described her stay as comfortable and happy. English is not her first language and although she likes European food, she is more used to Asian food. The staff understood these two things very well and accommodated her to the best of their ability.
Many thanks for your review which is much appreciated.
It would be our pleasure to have your mother in our care again when you require any future respite. I will pass on your lovely comments to my staff.
Thank you again.
The care staff gave my mother all the respect and dignity she needed. At the end of her life, they touched me so much with all the care and respect. Mum had some good days there -constantly laughing on some days. Arandale Manor is beautifully decorated and certainly feels like a hotel and not a nursing home. The nurses are very professional and supporting. The manager has definitely turned this place around. I am glad that we chose Arandale for my mother. I would like to give praise to the absolutely perfect carers. All the other carers were also really lovely and very caring, the kitchen and cleaning staff too. I am going to miss this place.
Dear Shafit - we are deeply touched by your kind words. We do miss your mum and you too. Look forward to see you at some stage soon. Kind regards, Iqbal.
I love this home it's so loving caring clean and kind. Definitely recommend it. My mother was cared for like a queen.
Thank you, Simone. Your review is much appreciated and we are glad you love our home.
I looked at many care homes until I got told about Aarandale Manor and the minute I stepped foot in the home I knew this was the place for my mother-in-law. She is so happy and the care and attention she gets from everyone at Aarandale Manor is excellent. All the staff are so kind and nothing is too much. Also, the party which was put on for my mother-in-law for her 100th birthday could not be better. Thank you.
Thank you for your feedback. It was indeed a lovely party to celebrate your mother-in-law's 100th birthday. I'll pass on your feedback to my team.
Absolutely superb in every way. Having seen several care homes in the area nothing compares to Aarandale Manor in any way. It is simply "the very best."
Thank you Howard. This is much appreciated and reflects the good care we provide at Aarandale Manor.
My daughter has been in Aarandale for 18 months. Aside from teething problems, in the beginning, the improvements to date are excellent.
I have found Arrandale Manor an inviting place to stay. The staff are all very friendly and very helpful. My friend has settled in very well and is very happy being there. She has a beautiful garden room that is very light and plenty of space for what she needs. She is always treated with dignity. There are always activities going on, but if you want not to join in you are always encouraged to but never forced to.the management has done an excellent job and are always looking further in order to achieve their goals.
What makes the culture at Aarandale unique is the way the personalities of all the staff is used in a positive way with residents and families. Despite the handicaps of many residents, it gives a lively and dedicated feel to the home. It encourages less formality and more spontaneity without compromising on care.
The home was very welcoming and well kept. The staff, on the whole, were very pleasant and accommodating. They had lots of activities and gardens were nice. Laundry was very slow and mislaid my wife's clothes several times.
Neglect, lack of respect, loss of dignity. Short staffed cannot cope. Excellent cooking on the plus side.
Some families treat this home as a five star hotel and that their family member has a one to one service. These carers are exceptional and deserve a medal.
My mother had been through a bad time since Dec 2017 at home and in hospital. My mother is now in a warm, safe environment with friends and looks well.
Dear Barry,
Thank you, words like yours mean so much to all the staff and myself at Aarandale Manor.
Patricia.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2020Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Aarandale Manor.
There are no upcoming events for Aarandale Manor.
Awards / Recognitions (8)
- 16 Jun 2025Recipient: Abbey Healthcare
- 06 Jun 2025Recipient: Abbey Healthcare
- 19 Nov 2022Recipient: Abbey Healthcare
Meet the Team (7)

As Home Manager at Aarandale Manor, I am proud to lead a dedicated team that shares my passion for providing exceptional care in a truly luxurious setting. My role is to ensure that every resident not only receives the highest standard of professional support but also enjoys the comfort, dignity, and lifestyle that make Aarandale Manor such a special place to live.
With many years of experience in managing care homes, I bring extensive knowledge of both the clinical and personal aspects of running a successful service. I work closely with residents, their families, and my team to make sure every detail is right, from the quality of care to the welcoming atmosphere we create together.
What matters most to me is that our residents feel at home, supported, and valued. I am passionate about helping them live life to the fullest, while ensuring Aarandale Manor continues to set the standard for luxury care.

As Clinical Deputy Manager at Aarandale Manor, my priority is to ensure that every resident receives outstanding, person-centred care tailored to their individual needs. I support the Home Manager in the day-to-day running of the home, with a particular focus on maintaining the highest clinical standards and guiding our dedicated nursing and care teams.
With a strong background in nursing and many years of experience in elderly care, I bring both clinical expertise and a compassionate approach to my role. I work closely with residents, families, and colleagues to make sure care is safe, effective, and delivered with dignity and respect.
What I love most about my role is being able to combine professional knowledge with personal care, helping residents live fulfilling lives while feeling secure, comfortable, and valued in our home.

As Clinical Lead at Aarandale Manor, I am responsible for overseeing the highest standards of nursing and clinical care within our home. My role is to support and guide our care team, ensuring that every resident receives safe, effective, and compassionate care tailored to their individual needs.
With extensive experience in nursing and elderly care, I am passionate about mentoring and developing our team to deliver excellence in everything we do. I work closely with the Home Manager and Clinical Deputy Manager to make sure our practices not only meet but exceed regulatory standards, while always putting residents at the heart of our decisions.
For me, the most rewarding part of my role is seeing residents thrive, knowing they feel supported, respected, and able to enjoy the comfort and luxury lifestyle that Aarandale Manor is known for

Riley is our much-loved Shih Tzu, aged 3, and an important member of our care home family. She plays a special role in creating a warm and homely environment for our residents, their families, and our team.
Riley has a natural gift for lifting spirits and brightening days. Whether she’s happily chasing her ball in the garden, keeping the admin team company in the office, or enjoying a quiet cuddle with a resident, she has an incredible ability to bring comfort, laughter, and a sense of calm to those around her.
Her presence has a wonderful impact across the home—helping residents feel more relaxed, encouraging conversation and interaction, and offering families the reassurance that their loved ones are surrounded not just by caring people, but by a caring community.
Riley is more than just our care home dog; she’s a loyal friend, a source of unconditional love, and a reminder of the joy that comes from simple moments shared together.

Enrique has been the heart of Aarandale’s kitchen since the very first day of our home’s opening, over 8 years ago. With his passion for food and dedication to excellence, he has played a pivotal role in shaping our dining experience, ensuring that every meal is not just nutritious but a true delight.
Enrique takes pride in creating varied and carefully crafted menus that cater to every resident’s tastes and dietary requirements. His expertise extends to tailoring meals for specific cultural and religious needs, including those of our Jewish community, ensuring everyone feels cared for and included at every mealtime.
Supported by a skilled and passionate kitchen team, Enrique strives to provide a warm, welcoming, and high-quality dining experience for all residents. From comforting favourites to exciting new dishes, the team at Aarandale combines creativity, skill, and attention to detail to make every meal a moment of joy.
At Aarandale, our kitchen isn’t just about food; it’s about nurturing, celebrating individuality, and creating an environment where residents can enjoy delicious, nourishing meals every day.

Haider has been a valued member of the Aarandale team for 3 years, bringing dedication, expertise, and a positive attitude to every aspect of his role. As Maintenance Manager, he ensures that our home runs smoothly, keeping the environment safe, comfortable, and welcoming for residents, their families, and the team.
Haider thrives on the variety his day-to-day work brings, from hands-on maintenance tasks to problem-solving around the home. Equally important to him is his interaction with residents and staff, as he enjoys building relationships, lending a helping hand, and being a familiar, friendly face throughout the home.
With Haider overseeing maintenance, residents and families can enjoy peace of mind knowing that the home is not only well-cared-for behind the scenes but that every corner reflects the warmth and attention to detail that defines Aarandale.

Felicia is the dedicated Unit Manager of our Dementia Community, bringing compassion, expertise, and leadership to every aspect of care. She is passionate about creating a safe, supportive, and engaging environment where residents feel valued, understood, and at home.
With a strong focus on person-centred care, Felicia works closely with her team to tailor daily activities, routines, and support to each resident’s individual needs. She is committed to fostering meaningful connections with residents and their families, ensuring that every day is filled with comfort, dignity, and joy.
Felicia’s leadership ensures that the Dementia Community at Aarandale is not just a place to live, but a place to thrive, where residents receive exceptional care and are surrounded by a team that truly cares.
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