Wrottesley Park House, Wolverhampton, West Midlands
Wrottesley Park House, Wolverhampton, West Midlands
Wrottesley Park House, Wolverhampton, West Midlands

Wrottesley Park House, in Wolverhampton, has pleasant interiors and en-suite bedrooms, offering care tailored to the needs and challenges faced by adults with a disability.

The care environment is ideal for those with mobility issues, while carers are experienced in helping adults with mental health complications.

Group: Abbey Healthcare

Person in charge: Jo Hicks (Home Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 63 Service Users

Registered Care Categories*: Dementia • Learning Disability • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Asperger Syndrome • Autism/ASD • Cancer Care • Cerebral Palsy • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Profound & Multiple Learning Disabilties • Speech Impairment • Stroke

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Urdu

Single Rooms: 63

Rooms with ensuite WC: 63

Weekly Charges Guide: (These prices are only a guideline, please contact Wrottesley Park House to find out the exact price for your requirements.) Nursing Care Single £700 – £900 (These prices are only a guideline, please contact Wrottesley Park House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Wrottesley Park House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.1 Wrottesley Park House has a Review Score of 7.1 (7.103)

The Review Score of 7.1 (maximum of 10) for Wrottesley Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Wrottesley Park House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.694 for Wrottesley Park House is calculated as follows: ( (14 Excellents x 5) + (8 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 36 Ratings = 3.694

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.409 Points relating to the number of positive Reviews for Wrottesley Park House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 2 Reviews ÷ 12.6 Target = 0.159

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wrottesley Park House?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Wrottesley Park House

  • Brother of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1

I really love being here.
All my care needs are met.
Everyone is friendly.

How likely would you be to recommend Wrottesley Park House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Kelly Walker, Regional Manager at Wrottesley Park House responded to this review on 19 May 2017:

Thank you, Martin - we enjoyed having you here and hope we have contributed towards your move to your new home. We miss you within our Wrottesley family.

My brother has been very well looked after and well cared for.
The staff have been excellent with him and treat him well.
This is a very good home.

How likely would you be to recommend Wrottesley Park House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Kelly Walker, Regional Manager at Wrottesley Park House responded to this review on 13 Apr 2017:

Thank you kindly for your review. We are delighted to look after your brother and hope he continues to enjoy staying with us.

My sister has been in Wrottesley Park House for three and a half years, when she first moved in everything was clean and fairly new, however, standards have dropped over the last 12 months, my sister 24hr care and gets this generally at Wrottesley Park, but because she is now fed through a peg she needs mouth care on a daily basis, I feel she is not getting this. Also, the rooms need redecorating, the window in my sister's room is insecure, I have brought this to the management attention on a few occasions and nothing has been done. Cleanliness is not of the standard I would expect from a care home. I think and independent inspection needs to be done to improve standards.

How likely would you be to recommend Wrottesley Park House? Extremely Unlikely

Average Rating: 

 2.1 out of 5

Overall Standard: Poor

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Very Poor

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Very Poor

Rooms: Very Poor

Value for Money: Very Poor

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Awards / Recognitions

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Care Home Idol 2016

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