Care Home Owned by Abbey Healthcare in West Midlands

serving drinks to the residents with his apron on amongst the staff 10 out of 10 for that it was great to see the manager actually lead his team
Well done Wrottersley Park
Keep up the good work

Ten out of ten for effort and treating everyone equal and important duty of care. Top marks.

I can now have some me time without constantly thinking if all is OK because I know it is.
A BIG shout out to the manager who is the best I've ever seen THANK YOU

enjoys them so much.

I am saying this, but need to hear this. He is a true leader, dependable, trustworthy, sincere, helpful, always willing to listen and get back to you when he says he will.
I don't have enough words to quantify him - excellent leader/ manager with first class. He is the General amongst generals.
This home provides high quality care standards from all staff and even some of it's residents who have embraced the regime and doing their bits to be part of the goodness at Wrottessley.
It's excellence outshines it's flaws, hence, the reason why it is the first choice and point of call when care services are required.
Congratulations to all staff/ residents at Wrottessley Park Care Home, you all rock.

made such a difference.

to know he could reside at Wrottesley Park House and that he would be safe, and spend his final months without the risk of falling or feeling isolated.
The staff were kind, caring and responsive to all the issues raised by the family to make Dad's stay as homely and as comfortable as possible. He even had a few 'favourites' within the staff team, who attended to his needs and would often make time to have a chat and a laugh with him.
The palliative care he received was excellent and he was comfortable, contented and peaceful in his final days.

and kindness. The management team was always approachable, and I found them actively involved in care, giving the team required guidance when required. I would happily recommend Wrottesley Park House to anyone needing care and attention.

do look very tired and from a hygiene perspective the ' bedding'' should be changed each week and on observation this has not been the case - and as a result this has had to be requested and raised. Resident activity is good, they hold arts and crafts sessions including music and musicians/singers invited for special evening entertainment. Which I'm aware service users enjoy. A recommendation for improvement would be for the home to consider the offer of 121 care and support including 121 activity sessions for service users to help improve wellbeing.

looks smart and is treated with dignity and respect. Thank you to everyone for caring for Dad so wonderfully.

I would recommend the care home.

clean, food and drink was never a problem. Always come and said hello and was there anything we needed. So I want to thank all the team for their hard work, you're doing amazing.