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Care Homes Owned by Abbey Healthcare in London

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Abbey Healthcare in London

Only the locations & reviews in London for Abbey Healthcare are showing below.

View the details of all 16 locations (with 940 reviews) owned by Abbey Healthcare

Abbey Healthcare Locations in London (3)

 
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3 Care Homes owned by Abbey Healthcare in London
Aarandale Manor

Holders Hill Road, Mill Hill, London NW7 1ND 

9.7 58 reviews
"When dad arrived, the team were sensitive and made a positive effort with him and with us all. Your staff made the time to connect with dad…"   Read all 58 reviews
Location Type Care Home

At Aarandale Manor they take pride in a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own. Aarandale Manor is a purpose-built luxury Care Home in a prominent position… Read more about Aarandale Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 65 Rooms from £1,800 / week
Barleycroft Care Home

Spring Gardens, Romford RM7 9LD 

9.1 60 reviews
"I have trust in the manager who follows up on things, which we have not always had in the past with previous managers. The general…"   Read all 60 reviews
Location Type Care Home

Barleycroft Care Home takes pride in a service that focuses on great care. The experienced and team of nurses, carers and support staff work to deliver care that is tailored to your loved ones needs, and that promotes independence, wellbeing and self-worth.… Read more about Barleycroft Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 80 Rooms from £1,300 / week
Manor Farm Care Home

211/219 High Street South, East Ham, London E6 3PD 

8.8 29 reviews
"It was a great decision me and my dad made for him to be a permanent resident in Manor Farm Care Home we made it together it was important…"   Read all 29 reviews
Location Type Care Home

Manor Farm Care Home carers take pride in a service that 'begins and continues with great care', making the most of comfortable living environment, a great depth of care expertise and modern resources. All care delivery is person-centred and carried… Read more about Manor Farm Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 81 Rooms from £1,200 / week

Abbey Healthcare Reviews in London (147)

9.5
Abbey Healthcare has a Group Review Score of 9.5 (9.460) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbey Healthcare must have a Review Score.

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Review of

Barleycroft Care Home

from Fidelis B (Friend of Resident) published on 2 September 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very exited visiting your facity, services are excellent please keep it up. My visits with the residents son was exceptional. Thank you very much and many blessings to you and the organisation.

Reply from Lynn Grafham, Regional Director at Barleycroft Care Home

Thankyou so much for taking the time to leave such positive feedback. I will ensure this is passed on to the team.

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Review of

Barleycroft Care Home

from A K (Husband of Resident) published on 29 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have trust in the manager who follows up on things, which we have not always had in the past with previous managers.
The general atmosphere is good the manager is very positive with a can do attitude. There is a proactive attitude from the carers on the floor - that has improved under the current
management.
I feel that my wife is well looked after. We are awaiting for the GP to refer to physio.

Reply from Stephen George Bennett, General Manager at Barleycroft Care Home

Thank you for taking the time to share your feedback regarding Barleycroft care home. We value all comments from residents and families and visitors as they help us to continuously improve the care and support that we provide. Our priority is to ensure that every resident feels safe, respected, supported, and that families have confidence in the quality of care delivered.

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Review of

Barleycroft Care Home

from Pat R (Daughter of Resident) published on 28 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Throughout the time my mum has been at Barleycroft I have observed her being well cared for and treated with dignity and respect by the day staff. They are to be commended for he work they do in sometimes very challenging circumstances and with regard to my mum I can only say that she is cared for with
love and humour and made to feel very valued, which is so important

Reply from Lynn Grafham, Regional Director at Barleycroft Care Home

Thankyou so much for taking the time to leave us your feedback. I will ensure your commendation is passed on to the team at Barleycroft Care Home. We are all delighted that you recognise Mum's care is focused around love and smiles.

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Review of

Barleycroft Care Home

from K H (Daughter of Resident) published on 27 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team look after my dad very well. They genuinely care and he's very happy.

Reply from Alexander Bragg, Operations Manager at Barleycroft Care Home

HiThank you so much for your positive review, the team will be very pleased to read your feedback.

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Review of

Barleycroft Care Home

from J H (Granddaughter of Resident) published on 26 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are excellent, keep the best interests of residents in mind. They do a very difficult job really well
Possibly need more staff.
Only negatives, perhaps better maintenance of rooms missing clothes, belongings etc.

Reply from Lynn Grafham, Regional Director at Barleycroft Care Home

It is very kind of you to take a moment to share your thoughts on our team at Barleycroft. I apologise that you have had some issues with maintenance, this is an area we are aware of and working to improve

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Review of

Barleycroft Care Home

from Janet H (Niece of Resident) published on 26 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly & helpful. Always putting themselves out.

Reply from Lynn Grafham, Regional Director at Barleycroft Care Home

Thankyou so much for taking the time to leave us a review. The team at Barleycroft excel at going the extra mile for residents and families and we are delighted that you have noticed this.

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Review of

Barleycroft Care Home

from Linda D (Daughter of Resident) published on 20 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When coming in to the home. Its a lovely place clean made to look nice. Since my mum has come in she has been well looked after any problems. the staff has been very understanding when I have needed to talk to the staff. they have comforted me when I needed it so I am very happy this is my mums home.
the management are very good and the manage is very nice person and has been very understanding helpful

Reply from Kayomi Carter, Interim Manager at Barleycroft Care Home

Thank you so much for your kind words. We're very pleased to hear that you feel your mum is well looked after and that you find the home welcoming and well presented. It's especially meaningful to know that our staff have been supportive to you during difficult times. Your feedback is greatly appreciated, and we're always here if you need anything.

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Review of

Barleycroft Care Home

from Cheryl R (Daughter-in-law of Resident) published on 20 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the Home lovely very friendly very well kept and my mother in law is very settled here.
Family always welcomed to vist all day, can take my mother in law to our home for lunch.

Reply from Sarah Willitts, Regional Manager at Barleycroft Care Home

Thank you you so much for the review - we will share this with the team.

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Review of

Barleycroft Care Home

from Janet N (Sister of Resident) published on 19 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother has been in home I feel he is a lot safer having 24hr care. Did have a few issues at start with clothing going missing even though it was labled but that has been ok lately. I find all the staff very welcoming when you first walk in front door it all looks very clean, and dinnertime
always smells lovely and looks very nice have been to functions and there fetes VE Day even singalong been most enjoyable on all times. Staff work hard but always have time when you need a word with them.

Reply from Lynn Grafham, Regional Director at Barleycroft Care Home

Many thanks for taking the time to leave us a review and I am pleased that the initial issues have been resolved. We pride ourselves on a clean, lively environment ensuring our residents can live life to the full.

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Review of

Barleycroft Care Home

from R B (Granddaughter of Resident) published on 28 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming staff, very patient and understanding seem to genuinely care about all residents. It's a safe and homely environment. Leave there feeling happy knowing my nan is safe and being looked after

Reply from Lynn Grafham, Regional Director at Barleycroft Care Home

Many thanks for taking the time to leave us a review and we are delighted that you have found our Home and staff so welcoming and friendly. We strive to give our residents that homely feel and touch and I am delighted that this is reflected in your feedback.

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Review of

Aarandale Manor

from Caroline S (Daughter of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When dad arrived, the team were sensitive and made a positive effort with him and with us all. Your staff made the time to connect with dad and converse with him, it re-built his confidence. You listened when he said he loved gardening and a couple of planters, tools and plants appeared outside his
garden doors!
He was included in activities and you took such care with everything, even seating him during meals so that he had appropriate interaction and could try to relax.
For the record, the staff at Aarandel were caring, attentive and fun and we only have positive feedback for the team.

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Review of

Aarandale Manor

from C W (Respite Resident) published on 21 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I really enjoyed my stay as respite after surgery on my knee as a replacement. I felt it was just what the doctor ordered. I think the staff are wonderful and family-oriented. I would return if needed.

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Review of

Aarandale Manor

from A R (Wife of Resident) published on 16 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Aarandale for ten months. The care and concern shown by the staff has been excellent. As a result, when I come in the home, I am always greeted by a smile, a welcome and sometimes a hug.
My husband is very settled here and they understand and deal with his needs very well.

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Review of

Barleycroft Care Home

from S L (Daughter of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We all know it's difficult putting Parents in a home!
A. Everything I asked for was done in record speed, staff so very polite.
B. IT SMELLS BEAUTIFUL...not bolied cabbage and wee. So hat's off to All Staff.
C. Parents can refuse being cared for, getting everyone on side can be tricky.
D. For us
as children it is a big sigh of relief.
E. I visited today, I had issues and concerns as we worry! No more....little concerned about what we can supply and what they do, one telephone call will sort that tomorrow.
F. Extremely amiable, kind staff

Reply from Lynn Grafham, Regional Director at Barleycroft Care Home

Thankyou so much for leaving us a review and we are delighted that a difficult time and decision has been made as simple and smooth as possible for you. Please do keep letting us know of any questions and we will continue to put your mind at rest.

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Review of

Barleycroft Care Home

from Michael B (Son of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mother has had over the last 2 years, her general health and wellbeing has improved. The staff have been exceptionally helpful and I am indebted to them.

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Review of

Aarandale Manor

from E V (Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had 2 weeks convalescence in Aarandale Manor after an operation. When I was wearing a non weight bearing cast. The care from all the staff was exceptional and I would have no hesitation in recommending them. The only downside was the food which was very poor.

Reply from Kirsty Harris, Manager at Aarandale Manor

Thankyou very much for your review. Since your stay we are currently appointing an executive chef to give a better standard of dinning for all. We are very hopeful that with the new executive chef in place the food will more so reflect what the home has to offer and we shall continue to improve thereafter.

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Review of

Aarandale Manor

from Paul S (Son of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at this care home for two years now and I feel that, as a very regular visitor, I am in an excellent position to provide potential residents and their families with a realistic view of the care that Aarandale has provided and continues to provide to my mother.
Every single member of
staff that I have come into contact with has been extremely caring above and beyond what you would reasonably expect. I love my mother dearly and was her sole carer for over five years. She is my only remaining relative and I love her dearly. The care my mother receives is truly exceptional and it feels like I am leaving her with family when I go to my own home. When I take Mum back to the care home, the staff are really pleased to see her and she is thriving there.
Whilst all the staff have been absolutely wonderful to my mother, a few do deserve special mention, three ladies in particular and a very special Scottish nurse, who actually made me cry with the kindness she showed my mother.

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Review of

Aarandale Manor

from James L (Grandson of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma has been a resident at Aarandale Manor for many years.
The care is exceptional, the staff and manager are always super friendly, and approachable. It has that great family feel and there is no other care home that we would want her to live in.
I would always praise and highly recommend
Aarandale Manor to anyone needing this service.

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Review of

Manor Farm Care Home

from Jean B (Daughter of Resident) published on 30 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a great decision me and my dad made for him to be a permanent resident in Manor Farm Care Home we made it together it was important for my Dad to make the decision and he loves it in Manor Farm Care Home. He said the staff looks after him very well. My dad words any problems and my dad has it
rectified straight away. My dad is happy and so am I. Thanking all the staff for the care you give my Dad and continue to do so.

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Review of

Manor Farm Care Home

from Keith L (Son of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfactory experience.

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Awards / Recognitions (6)

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