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Care Homes Owned by Abbey Healthcare in London

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Abbey Healthcare in London

Only the locations & reviews in London for Abbey Healthcare are showing below.

View the details of all 16 locations (with 1024 reviews) owned by Abbey Healthcare

Abbey Healthcare Locations in London (3)

 - Browse 3 Care Homes owned by Abbey Healthcare in London
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Aarandale Manor
Holders Hill Road, Mill Hill, London NW7 1ND 
9.7 64 reviews
Aarandale Manor, London, London
"Dad moved to Aarandale in October. He has dementia and had been living at home with 2 full time live in carers, and was not coping. He is…"   Read all 64 reviews
  • from £1,800 / week
  • 65 Rooms
Location Type Care Home

At Aarandale Manor they take pride in a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own. Aarandale Manor ... Read more about Aarandale Manor

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Manor Farm Care Home
211/219 High Street South, East Ham, London E6 3PD 
9.6 42 reviews
Manor Farm Care Home, London, London
"I feel very supported and the care is excellent. She has been here at (Manor Farm) for long too and I have no concern. I had concern with…"   Read all 42 reviews
  • from £1,200 / week
  • 81 Rooms
Location Type Care Home

Manor Farm Care Home carers take pride in a service that 'begins and continues with great care', making the most of comfortable living environment, a great depth of care expertise and modern ... Read more about Manor Farm Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barleycroft Care Home
Spring Gardens, Romford RM7 9LD 
9.4 84 reviews
Barleycroft Care Home, Romford, London
"I cannot say loud enough how friendly, helpful and caring the staff were not only to mum but also to my family. All I can say is a…"   Read all 84 reviews
  • from £1,250 / week
  • 80 Rooms
Location Type Care Home

Barleycroft Care Home takes pride in a service that focuses on great care. The experienced and team of nurses, carers and support staff work to deliver care that is tailored to your loved ones ... Read more about Barleycroft Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Abbey Healthcare Reviews in London (190)

9.4

Abbey Healthcare has a Group Review Score of 9.4 (9.408) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbey Healthcare must have a Review Score.

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Review of

Manor Farm Care Home

from E B (Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am Eric and in my stay at Manor Farm Care Home I have been supported well and staff are very kind, helpful and polite. Kay (activities lead) is very good at her job, she is polite, kind and extremely helpful, she goes above and beyond. Management team are also very helpful and kind.
Reply from Jessica Morris, Regional Director at Manor Farm Care HomeThank you very much for your kind review, we will share this with the team!
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Review of

Manor Farm Care Home

from Valsa N (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very supported and the care is excellent. She has been here at (Manor Farm) for long too and I have no concern. I had concern with food not coming from home but this is now served. The team explained well to me. Carers and nurses and mangers all excellent. I am now happy with Manor Farm. I am
very happy with her room, her care and the positivity from the whole team.This is the best home for us and for mum.
Reply from Jessica Morris, Regional Director at Manor Farm Care HomeThank you so much for your kind review and we will share this with the team!
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Review of

Manor Farm Care Home

from Sally E (Sister of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister lives in Manor Farm. The care provided is excellent. The managers are very friendly and supportive. I can talk to them any time, and they listen. My sister looks well cared for, and I am very grateful to all the staff at Manor Farm.
Reply from Jessica Morris, Regional Director at Manor Farm Care HomeThank you so much for your kind review and we will share this with the team!
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Review of

Barleycroft Care Home

from Jenny D (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say loud enough how friendly, helpful and caring the staff were not only to mum but also to my family. All I can say is a big
THANK YOU!
Reply from Natalie Vella, Interim Manager at Barleycroft Care HomeGood Morning, Thank you for your lovely review and kind words about the staff, I will ensure these feelings are passed on to the team.
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Review of

Manor Farm Care Home

from Fatouma G (Wife of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is in Manor Farm, and the care is outstanding. I am happy with care, and I feel at home. This is the best care home for my husband. The home is clean. The staff are friendly. I can ask the managers anything, and they are friendly
Reply from Jessica Morris, Regional Support at Manor Farm Care HomeThank you so much for such a kind review, I will share this with the team and we are so pleased how happy you are with the care at Manor Farm.
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Review of

Barleycroft Care Home

from Lynn A (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You all have amazing with all the support and care given and from the bottom of our hearts, thank you.
Reply from Jessica Morris, Regional Support at Barleycroft Care HomeThank you so much for your kind review, we will share you feedback with the team!
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Review of

Aarandale Manor

from Judy G (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved to Aarandale in October. He has dementia and had been living at home with 2 full time live in carers, and was not coping. He is now much more settled - I think the routine and activities make a big difference. Everyone is friendly. The nurses are calm, kind and caring - this is what has made
such a huge difference to his happiness, as he can get agitated and anxious, but they are good at managing him in a way that calms him down and maintains his dignity. I would definitely recommend Aarandale.
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Review of

Barleycroft Care Home

from M B (Nephew of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My aunt was here for 2 years and 4 months until she passed away on 10-1-26, she was never happy she always wanted to go home and blamed me for putting her in here she spent the whole time in her room complaining and talking to imaginary people.
Reply from Jessica Morris, Regional Support at Barleycroft Care HomeThank you for sharing this, and I'm truly sorry for the loss of your aunt. Losing a loved one is incredibly hard, and we understand how emotional and difficult this time must have been for you.
We are saddened to hear that your aunt often felt unhappy and that this experience was distressing for both of you. Situations like this can be very challenging, especially when residents are experiencing confusion, loneliness, or changes in their mental health that can affect how they feel about their surroundings. Please know that our team always strives to provide compassionate care, comfort, and support to every resident, even when they are struggling in ways that are difficult for families to witness.
We genuinely appreciate you taking the time to share your feelings. If you would be open to it, I would really welcome the opportunity to speak with you personally to better understand your concerns and talk through your experience.
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Review of

Barleycroft Care Home

from Antonia I (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been resident for almost 14 years here. I visit frequently and can not fault the care. Best team - incredible approachable nurses and kind, caring carers. Manager door always open!
Mum 98 - now - team effort she's still with us!
Well done team.
Reply from Natalie Vella, Deputy Manager (Clinical) at Barleycroft Care HomeThank you for your lovely comments i will ensure they are shared with the team
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Review of

Barleycroft Care Home

from Jack H (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barleycroft are great and have always been caring and supportive of my mum. I am pleased she is in such a place.
Reply from The Manager, Deputy Manager (Clinical) at Barleycroft Care HomeThank you for your kind words, I will ensure that this is passed to the team
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Review of

Barleycroft Care Home

from S B (Friend of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always visit my friend with two other ladies from our church.
We have always found our friend clean, happy and well cared for.
The staff are all so caring and eager to help, not just our friend but everyone. Staff and patients were participating in bat & ball using Balloons. There is always joyful
music playing. All in all a lovely care home.
Reply from Jessica Morris, Regional Support at Barleycroft Care HomeThank you very much for your kind review and we will share this with the team.
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Review of

Barleycroft Care Home

from Lee C (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum came to the home in December from a previous care home; Mum has settled in very well, rooms are very modern and clean, regular staff helps with Moms familiarity with people to make her comfortable. She has put on healthy weight now and is smiling more. It makes a big difference to be able to see
Mom during feeding times, as I can help and spend more time with her, security is good and it feels like a nice place to visit loved ones. I feel happy that when I am not there Mom is in the best care.
Reply from Alexander Bragg, Regional Support Manager at Barleycroft Care HomeThank you for your kind words the feedback is always appreciated. We are pleased that you are happy with the care your mother is receiving.
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Review of

Manor Farm Care Home

from Emily P (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and I were keen to move dad from his former care home to Manor Farm where he would receive good care. The manager and receptionist were easy to catch on the phone, and detailed conversation could also be had via email. The transition went smoothly and picture my surprise and delight when on my first
visit I see dad being fed pureed tasty food. The manager gave me a chance for a 1 to 1 to smooth out some queries, and after a few days these were followed up and sorted. Thank you!
Reply from Jessica Morris, Regional Director at Manor Farm Care HomeThank you very much for your kind review, we will share this with the team.
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Review of

Barleycroft Care Home

from Paul G (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been very well looked after by all members of staff throughout her stay. I couldn't be happier with her care.
Reply from Jessica Morris, Regional Director at Barleycroft Care HomeThank you for taking the time to leave such a positive review of the care home. Your kind words and thoughtful feedback are truly appreciated.
It means a great deal to know that the care and support provided have had a positive impact. Your comments have been shared with the team and were very encouraging for everyone.
Thank you again for your support and trust.
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Review of

Barleycroft Care Home

from Cathy D (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and caring staff
Reply from Jessica Morris, Regional Director at Barleycroft Care HomeThank you very much for your kind and supportive review of the care home. We truly appreciate you taking the time to share your thoughts and experience.
Your feedback is valued greatly and has been warmly received by the team. Its always encouraging to know that the care and attention provided are making a positive difference.
Thank you again for your continued support.
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Review of

Barleycroft Care Home

from Bryan D (Son-in-law of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excelent a lot of improvements lately
Reply from Jessica Morris, Regional Director at Barleycroft Care HomeThank you so much for your kind review and sharing your views on the homes improvements.
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Review of

Barleycroft Care Home

from P M (Daughter-in-law of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a very nice visit today. Staff were very helpful
Reply from Jessica Morris, Regional Director at Barleycroft Care HomeThank you very much for your kind review we will ensure this is shared with the team.
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Review of

Manor Farm Care Home

from Nabila R (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Home Manager does not listen to family. They are no longer offering 24/7 visiting hrs they have changed it to 10am to 8pm
Dignity is not there. Rules change every day
Home Manager is more interested in what her staff say not what family say
Mum was left starving.
Reply from Jessica Morris, Regional Support at Manor Farm Care HomeThank you for taking the time to share your feedback. We are very sorry to read that your experience has caused distress, and we fully understand how upsetting it is to feel that your loved one's care and dignity may not have met expectations. Listening to residents and their families is extremely important to us, and we regret that you felt unheard.

Any changes to visiting arrangements are made with careful consideration for the wellbeing and safety of all residents, but we recognise how important visiting is for families and apologise if this was not communicated clearly or compassionately. Your comments regarding communication, consistency, dignity, and nutrition are particularly concerning. Ensuring residents are treated with respect at all times and that their nutritional needs are fully met is fundamental to our care. We will look into your concerns raised and please contact us directly to discuss further if you wish.
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Review of

Manor Farm Care Home

from R C (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion this home is the right place for my love one she has settled down well & is enjoying her stay she just complains about the food.
Reply from Alexander Bragg, Operations Manager at Manor Farm Care HomeThank you for your kind words, we are pleased that your loved one is enjoying her stay. With regards to food we will ask our Chef to talk to your loved one to see if we can make this better for them.
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Review of

Barleycroft Care Home

from J F (Relative of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff and caring towards residents
Reply from Lynn Grafham, Regional Director at Barleycroft Care HomeThankyou for the feedback and we are delighted that your experience at Barleycroft has been so positive.
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Awards / Recognitions (6)

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