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Care Homes Owned by Abbey Healthcare in Cambridgeshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Abbey Healthcare in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Abbey Healthcare are showing below.

View the details of all 16 locations (with 1056 reviews) owned by Abbey Healthcare

Abbey Healthcare Locations in Cambridgeshire (2)

 - Browse 2 Care Homes owned by Abbey Healthcare in Cambridgeshire
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Primrose Hill Care Home
Thames Road, Huntingdon PE29 1QW 
9.7 36 reviews
Primrose Hill Care Home, Huntingdon, Cambridgeshire
"I just wanted to say how lovely the downstairs of the home is looking. Freshly-painted, also new dining room tables and chairs, very nice…"   Read all 36 reviews
  • from £1,400 / week
  • 60 Rooms
Location Type Care Home

Primrose Hill Care Home takes pride in providing a a service that focuses on great care. The care home is located a residential area very close to the town centre in the historic town of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Cromwell House Care Home
82 High Street, Huntingdon PE29 3DP 
8.4 32 reviews
Cromwell House Care Home, Huntingdon, Cambridgeshire
"My mother recently passed away. She was a dementia patient and had been in the care of Cromwell House since 2017. Over this lengthy period…"   Read all 32 reviews
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Cromwell House Care Home, the birthplace of Oliver Cromwell, is steeped in the Cromwell family history, whilst conveniently located in a prominent position, with excellent road access and public ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Abbey Healthcare Reviews in Cambridgeshire (68)

9.4

Abbey Healthcare has a Group Review Score of 9.4 (9.423) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbey Healthcare must have a Review Score.

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Review of

Primrose Hill Care Home

from Shelley C (Sister of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just wanted to say how lovely the downstairs of the home is looking. Freshly-painted, also new dining room tables and chairs, very nice table cloths, curtains, also toilets looking lovely and fresh. Also thank you for a lovely St. Patrick's afternoon, the room was nicely decorated with green streamers
and green and white balloons. Everyone had a good sing-along as they always do. A big thank you for all the staff for their hard work. Well done everyone!
Reply from Karen Claydon, Office manager at Primrose Hill Care HomeThank you Shelley for your lovely review. We are so pleased with comments we have had regarding the decor. Also thank you for your continued support, it is always a pleasure to see you attending our events.
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Review of

Primrose Hill Care Home

from Alison F (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father needed palliative and end-of-life care at very little notice. The care home was close to their house, and hence to mum. It was with much relief that we secured a place for dad to spend his final days at Primrose Hill. It was so appreciated how our family, whenever and whoever we arrived,
were always made to feel welcome. We were soon made to feel at home - whether by office, nursing, cleaning, care or catering staff. At a really difficult time in our lives, you cared for us and dad, personally, with skill and empathy. It was wonderful to be able to focus on dad, and mum, and be provided with all that made this more comfortable - whether a room to stay, advice or hot drinks and biscuits. Thank you!
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Review of

Primrose Hill Care Home

from Alan P (Husband of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and knowledgeable staff. Thank you.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for the review :) means a lot to us all at Primrose Hill
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Review of

Primrose Hill Care Home

from John M (Son of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad's last nine months were made so much more comfortable thanks to the incredible care provided by the staff at Primrose Hill. I can't stress enough how much happier he was.
Whenever I visited Dad, the other residents always seemed happy and the staff were friendly and helpful, but I do want to pass
on a very special thanks to Ionela, the nurse who gave so much love and care to Dad, and was always there with a friendly smile and always with time to reassure us.
When Dad passed, Ionela prepared us and made sure that Mum and I were with him. At the time, two other members of staff were tending to Dad too - John and another lady who I'm sorry to say I've forgotten the name of. I need to say how wonderful they were, and seeing John's reaction after Dad died will stay with me forever as a very real indication of just how much the staff here care for their residents.
Thank you all too for the lovely send-off you gave Dad on the day of his funeral.
Thank you.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for your kind words. It really means a lot to us all. We were very honoured to be part of the funeral to say goodbye. Your dad & all the family will be missed by us all.
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Review of

Primrose Hill Care Home

from D S (Granddaughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find that the care my grandmother is given is amazing, the staff are extremely friendly, helpful and caring towards the residents. I have joined in with some of their game times which are really engaging and I see how happy my grandmother is which makes her being in the care home so much easier for
us as a family.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for the kind review, we all really appreciate the feedback. We are really glad Grandma has settled with us and enjoys the activity! :)
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Review of

Primrose Hill Care Home

from Valerie M (Wife of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank everyone who works at Primrose Hill. The love and care that George received while Primrose Hill was his home made him feel safe and loved. Every time I came in the door I felt I was with friends. They made our last 9 months together a very special time and for that I am so grateful
to every one of you. Thank you all and I send my love to you all. You are very special people.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much Val for your kind words. I will pass onto the team who will greatly appreciate the feedback. It was our pleasure to support George and yourself and we do hope you will pop in to see us soon :) Thank you again
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Review of

Cromwell House Care Home

from B T (Son of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently passed away. She was a dementia patient and had been in the care of Cromwell House since 2017. Over this lengthy period of time the care and support provided to my mum was exemplary. She was not always the easiest person to deal with, especially in her early years in the home, but
the staff were patient, understanding and caring.They treated her with dignity and compassion in often trying circumstances and ensured that her needs were fully met.The staff kept me informed on her condition on a regular basis and, in what turned out to be her last year, their communication with me were regular and informative.
Whilst there had been a number of staff changes over the time my mum was with the home, I found all staff to be extremely good and they ensured continuity in her care .Nothing was too much trouble for them.
Thank you for all that you did for her.
Reply from Carol Slater, Home Manager at Cromwell House Care HomeThank you so much for your kind words, it was a privilege to care for your Mother and we will remember her fondly. I will pass your feedback to the staff team.
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Review of

Cromwell House Care Home

from J R (Widow Widower) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Cromwell House from hospital for the last 3 weeks of his life. The nursing care was exemplary, and the compassion and concern for him from the staff were fantastic. My family and I were fully supported by the lovely staff as we faced his death, and they went above and beyond expectations.
There was such a warm and caring atmosphere on the nursing unit, and we felt very comfortable with my husband ending his days surrounded by his family and some truly lovely people. Thanks to all at Cromwell.
Reply from Carol Slater, Home Manager at Cromwell House Care HomeThank you so much for your very kind words, I will ensure that these are relayed to the staff team.
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Review of

Primrose Hill Care Home

from J B (Daughter of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
When we arrived at the car home from hospital my mum was placed on the dementia floor as she had been in hospital with an infection and had a diagnosis of early onset dementia. This floor was too noisy for my mum to cope or recover. We waited in the toom for nearly 45mins waiting for someone to come
and see us to explain the process. During that time my mum was getting more upset with the level of noise. I spoke to the manager who was extremely understanding & helpful and moved my mum to a quieter floor that wasn't for dementia. The 1st nurse I met on that floor was lovely & couldn't be more helpful and was really warm & personal-able to my mum. The other care staff were also fantastic & within a couple of days mum was back to her normal self and I couldn't praise the care she was given enough & how attentive the staff were with the exception of 1 nurse who made it very clear she was not happy that my mum was on that floor & sadly was lets the staff down.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for your review. So glad to have helped support in moving mum and settling her with out noise. reviews mean a lot to the team and will pass on the feedback.
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Review of

Primrose Hill Care Home

from Z S (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home with a very friendly atmosphere. It was so reassuring to see a smile on my dad's face every time we came to visit. So comforting to know he would be happy to stay again. Wonderful staff too!
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for you kind review, so glad Dad was happy with us :)
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Review of

Primrose Hill Care Home

from Carly C (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Seeing my fathers face on visiting Primrose Hill, smiling and clean-shaven was enough to convince me he was happy as he could be, while always from home. Which has never happened before even with a live in carer.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for your kind review. Very happy Dad had a positive stay with us.
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Review of

Primrose Hill Care Home

from Beverly S (Wife of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfactory, my husband was happy with the staff and care he received. He was always clean and presentable. He would be happy to go back when needed.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for your review, it means a lot to the home & staff -glad your husband was happy with the care & welcome you anytime needed.
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Review of

Primrose Hill Care Home

from B S (Father-in-law of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Primrose Hill is always very clean, friendly talkative staff, always polite and willing to help. Plenty of staff on each floor to cover the needs of everyone.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for your kind review. This means a lot to the home and staff :)
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Review of

Primrose Hill Care Home

from B R (Friend of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Before our friend became a resident, we visited several homes in the area but were immediately struck by the welcoming atmosphere of Primrose Hill Care Home. After a settling in period, our friend appears to be enjoying life in her new abode and seems to get on with many of the carers particularly those
who like to have a laugh and a joke with her, yes, there have been highs and lows, but we have been impressed by how caring the staff are and treat those who suffer from dementia with dignity and kindness.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for the kind review. we are so happy your friend is enjoying the home and has settled well. :)
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Review of

Primrose Hill Care Home

from S C (Son-in-law of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother in law very happy staying here she is eating so much better very friendly, kind, happy staff.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for you kind review, it means a lot to us all in the home. So happy Mum in law is doing so well.
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Review of

Primrose Hill Care Home

from W C (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough for how mum is looked after. Mum is very scared of water and don't like showers but the staff here got her to have one and she said she felt so fresh after and they was so kind and made her feel at ease all the time. The staff on her floor are all so friendly and always
take time to tell me how she is doing.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for your kind words. its means so much to the team. So glad you are happy with the care provided.
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Review of

Primrose Hill Care Home

from S S (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful staff on all levels, clean, presentable at all times. Admin/reception area clean, friendly and welcoming. An upbeat feeling as soon as you walk in. Level of care high and always ready to listen and answer any questions. Most satisfied with all aspects
Reply from Amanda Favell, General Manager at Primrose Hill Care Homethank so much for your lovely revew. means so much to the home and team
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Review of

Primrose Hill Care Home

from T B (Wife of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As been with my wife as a resident all is excellent. Thank you for looking after my wife in such a kind way.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you for your kind words, this is appreciated by our team. We are happy to support in any way.
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Review of

Primrose Hill Care Home

from S B (Son of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a stroke and an extended period in hospital, my father was transferred to Primrose Hill in Huntingdon. From the moment he arrived he was treated with compassion and respect. All the staff I met were amazing and made my dad comfortable and managed his end of life care with great care and allowed
him to maintain his dignity. I cannot fault anything about the home. Myself and my family will be forever grateful for everything they did for dad and us at a very difficult time.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for your kind words, this means so much to the home and staff.
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Review of

Primrose Hill Care Home

from J B (Friend of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my friend for some while now and what has struck me at every visit is the caring staff. From management to cleaning staff, they have been friendly and helpful. Through good and bad times (my friend has dementia) they have provided support and quite a few laughs. They also keep me
informed about my friend.
Reply from Amanda Favell, General Manager at Primrose Hill Care HomeThank you so much for the wonderful review. We are so happy you have confidence in the home for your friend. This means a lot to the staff.
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Awards / Recognitions (8)

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