Cromwell House Care Home

82 High Street, Huntingdon PE29 3DP

People over the age of 45 can live in luxury at Cromwell House Care Home.

Staff at the home, where Oliver Cromwell was born in 1599, provide round-the-clock nursing care and encourage independent living.

The location of Cromwell House Care Home, part of Abbey Healthcare, makes it easy for family and friends to visit their loved ones.

The home has 66 bedrooms which all have en suite facilities.

Group: Abbey Healthcare

Person in charge: Yvonne Duffy (Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Eating Disorders • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 45+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

open house - although please refrain from the dining room when meals being served.

Parking:

Car park around side of care home. Please take the first turning into the home and follow gravel road way

Latest Care Quality Commission* Report on Cromwell House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.6 (maximum of 10) for Cromwell House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Cromwell House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.847 for Cromwell House Care Home is calculated as follows: ( (50 Excellents x 5) + (9 Goods x 4) ) ÷ 59 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.727 Points relating to the number of positive Reviews for Cromwell House Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.2 Target = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Cromwell House Care Home has a Review Score of 8.6 (8.574) from 5 Reviews


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cromwell House Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cromwell House Care Home

  • Daughter of Resident/Service User
    4
  • Husband of Resident/Service User
    1

Sometimes things just seem right. That is how it felt when visiting to select a nursing home for my wife who has vascular dementia. She has now been in Cromwell for 3 months and is happily settled. The staff are happy and caring and understand her needs making sure she is comfortable at all times.
She is warm, safe, well fed and cared for. Above all, she is happy which is all I can ask.

How likely would you be to recommend Cromwell House Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

An excellent care home where my mother was wonderfully looked after for four and a half years. I cannot praise the staff and management for their skill and compassion to my mother and to the family. Thank you.

How likely would you be to recommend Cromwell House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother was a resident at Cromwell House until she recently passed away. I have nothing but praise for all the staff and facilities. The home is beautifully clean and the meals are hotel standard. The nurses and carers couldn't do anymore for my mother than they did. Thank you all very much.

How likely would you be to recommend Cromwell House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My 82 year old Mother moved into the Cromwell House Care Home in October 2015 following an extended stay in hospital. Her health had been slowly deteriorating over a period of years and she was finally unable to care for herself at home. Within a six week period of being at the Cromwell there was a marked improvement in her overall health, both physically and mentally. Since this time she has continued to gain weight and she really enjoys the home cooked food - and they cater for her diabetic food requirements very well.

She has a very pleasant room which overlooks the garden and is able to take visitors into the communal lounges which are beautifully decorated. In my opinion, the Cromwell has a very homely feel and the staff are always friendly and helpful. They know my mother's likes and dislikes and encourage her to take part in the activities. I now feel that I can focus on a mother daughter relationship and am able to take my Mum in her wheelchair into the high street for lunch/afternoon teas etc. I am looking forward to the summer months when we will be able to sit in the beautiful garden.

Thank you to all the staff for making the transition from home as smooth as possible and for all your very hard work.

How likely would you be to recommend Cromwell House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Both my parents were residents at Cromwell House and both died at the home. There are no words to express how impressive the care was.

The environment is like a hotel, the food, according to Dad, "too good and too much", the rooms are spacious and well equipped and the garden is lovely. The best thing about Cromwell House is the staff. Not only do they provide excellent care but they do so with the utmost kindness, compassion and good humour.

My mother was very frail for the last few months of her life and the gentleness with which the staff handled her brought a lump to my throat. She was very poorly for the last few days and couldn't have had better or more sensitive care.

The staff not only looked after Mum but they cared for me too as I sat with her for over a week. Meals were offered, endless cups of tea delivered and kindness was on tap. My mum died in a rose scented, quiet, dimly lit room, swaddled in a nest of pillows and surrounded with love.

Right up to the end she constantly said how happy she was at Cromwell House and how kind the staff, without exception, were to her. Living at Cromwell House made the end of my parents' lives comfortable, content and dignified. It was the perfect place for them and I really can't recommend it more highly.

Excellent though every aspect of Cromwell House and the care it offers are, it is the people who work there who make it so special. They consistently go the extra mile.

How likely would you be to recommend Cromwell House Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

November 2012

2012 Employer of the year

Recipient: Cromwell House Care Home

Date: Saturday 24 Nov 2012

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cromwell House Care Home