
Kind, professional, thoughtful and going the extra mileN L(Daughter of Resident/Service User)

I have never had any fears for her safety or well-beingNeil S(Husband of Resident/Service User)

My friend seems happy here. We call in a hotel for the elderlySusan S(Friend of Resident/Service User)

Kind, professional, thoughtful and going the extra mileN L(Daughter of Resident/Service User)

I have never had any fears for her safety or well-beingNeil S(Husband of Resident/Service User)

My friend seems happy here. We call in a hotel for the elderlySusan S(Friend of Resident/Service User)

Cromwell House Care Home, the birthplace of Oliver Cromwell, is steeped in the Cromwell family history, whilst conveniently located in a prominent position, with excellent road access and public transport.
There is always a warm welcome from the fully trained dedicated staff who support residents, family and friends. With impressive elegant rooms and libraries that offer a tranquil, yet peaceful setting they will ensure that your loved ones are at...
Care Provided by Cromwell House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cromwell House Care Home for full pricing details and T&Cs.
Contact Cromwell House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abbey Healthcare
- Private Owned
Person in charge
- Carol Slater(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times
Parking
- Car park around side of care home. Please take the first turning into the home and follow gravel road way. You will need to speak to a member of staff to in order to register vehicle
Cromwell House Care Home Reviews (32)
Cromwell House Care Home has a Review Score of 8.4 (8.374) out of 10, based on 3 reviews in the last 2 years.
Over all time Cromwell House Care Home has 32 reviews.
The staff at Cromwell House have taken excellent care of my mother since she arrived. Despite the complications of covid 19 they have done their best to insure we have had regular pod visits and when that has not been possible we have had FaceTime visits. My mum loves the food and the staff and seems to have settled in well. Huge thanks to all of the staff.
Thank you so much for your kind words in this strange time, and we are so glad to be able to support you and your family through this and enable you all to maintain contact.
Went to my weekly meeting to see my mother. Only 20-minutes allowed a week due to covid19, but now in glass partitioned room with speakers. Was good not to have to wear a mask this time. Very well organised and set up. Mum has dementia, but this week did remember me. I have been visiting for two and a half years. Out of covid, Mum has had good, friendly care. Little things I have to organise ie footcare and hairdressing I book for Mum and pay extra for these, fees very high. Many foreign-speaking staff, nice but language difficulties.
We are pleased that you are happy with the covid safe rooms, as discussed you are still required to wear face masks when visiting so that deep cleaning of entire rooms is not required. Footcare and hairdressing are normally organised by the home, and this requires only payment to be made directly...
Thank you all at Cromwell House.
What a sad welcome to this building. There are many weeds, which makes the grounds look tatty and uncared for. Lots of mess in the main garden. First impressions are really important and this needs improving hugely at this site.
The Manager and all the staff have shown outstanding care, empathy and understanding towards our mother and us, her family. They are a happy and knowledgeable team who work extremely hard. The building and the garden could do with some tlc, but this care home is a real home for our Mum. She is safe loved and cared for. We couldn't ask for more.
Cromwell House care home is an excellent care home. The level of care is very good. The staff are very diligent and hard working. They are also very welcoming to residents' families. I would thoroughly recommend this care home.
Grateful thanks from myself and my family.
She is warm, safe, well fed and cared for. Above all, she is happy which is all I can ask.
An excellent care home where my mother was wonderfully looked after for four and a half years. I cannot praise the staff and management for their skill and compassion to my mother and to the family. Thank you.
My mother was a resident at Cromwell House until she recently passed away. I have nothing but praise for all the staff and facilities. The home is beautifully clean and the meals are hotel standard. The nurses and carers couldn't do anymore for my mother than they did. Thank you all very much.
My 82 year old Mother moved into the Cromwell House Care Home in October 2015 following an extended stay in hospital. Her health had been slowly deteriorating over a period of years and she was finally unable to care for herself at home. Within a six week period of being at the Cromwell there was a marked improvement in her overall health, both physically and mentally. Since this time she has continued to gain weight and she really enjoys the home cooked food - and they cater for her diabetic food requirements very well.
She has a very pleasant room which overlooks the garden and is able to take visitors into the communal lounges which are beautifully decorated. In my opinion, the Cromwell has a very homely feel and the staff are always friendly and helpful. They know my mother's likes and dislikes and encourage her to take part in the activities. I now feel that I can focus on a mother daughter relationship and am able to take my Mum in her wheelchair into the high street for lunch/afternoon teas etc. I am looking forward to the summer months when we will be able to sit in the beautiful garden.
Thank you to all the staff for making the transition from home as smooth as possible and for all your very hard work.
Both my parents were residents at Cromwell House and both died at the home. There are no words to express how impressive the care was.
The environment is like a hotel, the food, according to Dad, "too good and too much", the rooms are spacious and well equipped and the garden is lovely. The best thing about Cromwell House is the staff. Not only do they provide excellent care but they do so with the utmost kindness, compassion and good humour.
My mother was very frail for the last few months of her life and the gentleness with which the staff handled her brought a lump to my throat. She was very poorly for the last few days and couldn't have had better or more sensitive care.
The staff not only looked after Mum but they cared for me too as I sat with her for over a week. Meals were offered, endless cups of tea delivered and kindness was on tap. My mum died in a rose scented, quiet, dimly lit room, swaddled in a nest of pillows and surrounded with love.
Right up to the end she constantly said how happy she was at Cromwell House and how kind the staff, without exception, were to her. Living at Cromwell House made the end of my parents' lives comfortable, content and dignified. It was the perfect place for them and I really can't recommend it more highly.
Excellent though every aspect of Cromwell House and the care it offers are, it is the people who work there who make it so special. They consistently go the extra mile.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cromwell House Care Home.
There are no upcoming events for Cromwell House Care Home.
Awards / Recognitions (9)
- 16 Jun 2025Recipient: Abbey Healthcare
- 06 Jun 2025Recipient: Abbey Healthcare
- 19 Nov 2022Recipient: Abbey Healthcare
Accreditations
There are no accreditations posted yet for Cromwell House Care Home.
Meet the Team (1)

My name is Sue and I have just joined the team at Cromwell House as the Housekeeper. I come with over 20 years experience of working in nursing homes in various departments, the last 10 years leading a domestic team.It is a lovely home and I have been made to feel very welcome. Lots to do but I am enjoying it and have the support of a very good team.
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