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Cromwell House Care Home

82 High Street, Huntingdon, Cambridgeshire PE29 3DP
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Kind, professional, thoughtful and going the extra mileN L(Daughter of Resident/Service User)
Cromwell House Care Home, Huntingdon
I have never had any fears for her safety or well-beingNeil S(Husband of Resident/Service User)
Cromwell House Care Home, Huntingdon
My friend seems happy here. We call in a hotel for the elderlySusan S(Friend of Resident/Service User)
Cromwell House Care Home, Huntingdon

Cromwell House Care Home, the birthplace of Oliver Cromwell, is steeped in the Cromwell family history, whilst conveniently located in a prominent position, with excellent road access and public transport.

There is always a warm welcome from the fully trained dedicated staff who support residents, family and friends. With impressive elegant rooms and libraries that offer a tranquil, yet peaceful setting they will ensure that your loved ones are at...  

Care Provided by Cromwell House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,800£1,400 - £1,800
Residential Dementia Care£1,400 - £1,800£1,400 - £1,800
Nursing Care£1,400 - £1,800£1,400 - £1,800
Nursing Dementia Care£1,400 - £1,800£1,400 - £1,800

Contact Cromwell House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Carol Slater(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times

Parking

  • Car park around side of care home. Please take the first turning into the home and follow gravel road way. You will need to speak to a member of staff to in order to register vehicle

Cromwell House Care Home Reviews (32)

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8.4

Cromwell House Care Home has a Review Score of 8.4 (8.374) out of 10, based on 3 reviews in the last 2 years. Over all time Cromwell House Care Home has 32 reviews.

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Showing 32 reviews matching selected criteria
Review from Colin B (Son of Resident) published on 13 January 2021 Submitted via Website
Overall Experience

The staff at Cromwell House have taken excellent care of my mother since she arrived. Despite the complications of covid 19 they have done their best to insure we have had regular pod visits and when that has not been possible we have had FaceTime visits. My mum loves the food and the staff and seems to have settled in well. Huge thanks to all of the staff.

Reply from Carolyn Baker, Home Manager at Cromwell House Care Home

Thank you so much for your kind words in this strange time, and we are so glad to be able to support you and your family through this and enable you all to maintain contact.

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Review from J C (Daughter of Resident) published on 9 September 2020 Submitted via Postal Card
Overall Experience

Went to my weekly meeting to see my mother. Only 20-minutes allowed a week due to covid19, but now in glass partitioned room with speakers. Was good not to have to wear a mask this time. Very well organised and set up. Mum has dementia, but this week did remember me. I have been visiting for two and a half years. Out of covid, Mum has had good, friendly care. Little things I have to organise ie footcare and hairdressing I book for Mum and pay extra for these, fees very high. Many foreign-speaking staff, nice but language difficulties.

Reply from Carolyn Baker, Home Manager at Cromwell House Care Home

We are pleased that you are happy with the covid safe rooms, as discussed you are still required to wear face masks when visiting so that deep cleaning of entire rooms is not required. Footcare and hairdressing are normally organised by the home, and this requires only payment to be made directly...  

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Review from S S (Daughter of Resident) published on 9 October 2019 Submitted via Postal Card
Overall Experience
My mum went into the home 6 months ago very poorly, unable to do anything for herself. With all the help and support from the wonderful staff, she has made a wonderful recovery to enable her to have a good quality of life. She is very happy in there, made new friends and she feels safe knowing there is always someone to hand.

Thank you all at Cromwell House.

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Review from E B (Niece of Resident) published on 2 October 2019 Submitted via Postal Card
Overall Experience

What a sad welcome to this building. There are many weeds, which makes the grounds look tatty and uncared for. Lots of mess in the main garden. First impressions are really important and this needs improving hugely at this site.

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Review from Julia A (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card
Overall Experience

The Manager and all the staff have shown outstanding care, empathy and understanding towards our mother and us, her family. They are a happy and knowledgeable team who work extremely hard. The building and the garden could do with some tlc, but this care home is a real home for our Mum. She is safe loved and cared for. We couldn't ask for more.

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Review from T W (Son of Resident) published on 27 June 2018 Submitted via Postal Card
Overall Experience

Cromwell House care home is an excellent care home. The level of care is very good. The staff are very diligent and hard working. They are also very welcoming to residents' families. I would thoroughly recommend this care home.

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Review from Wemyss S (Husband of Resident) published on 27 June 2018 Submitted via Website
Overall Experience
My wife has recently died after receiving palliative care at Cromwell House Care Home Huntingdon. Her condition was complex and difficult but her care and treatment has been of a very high standard carried out by all levels of your staff.

Grateful thanks from myself and my family.

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Review from Stephen E (Husband of Resident) published on 27 February 2018 Submitted via Postal Card
Overall Experience
Sometimes things just seem right. That is how it felt when visiting to select a nursing home for my wife who has vascular dementia. She has now been in Cromwell for 3 months and is happily settled. The staff are happy and caring and understand her needs making sure she is comfortable at all times.

She is warm, safe, well fed and cared for. Above all, she is happy which is all I can ask.

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Review from C E (Daughter of Resident) published on 13 January 2018 Submitted via Postal Card
Overall Experience

An excellent care home where my mother was wonderfully looked after for four and a half years. I cannot praise the staff and management for their skill and compassion to my mother and to the family. Thank you.

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Review from Julie M (Daughter of Resident) published on 11 September 2017 Submitted via Website
Overall Experience

My mother was a resident at Cromwell House until she recently passed away. I have nothing but praise for all the staff and facilities. The home is beautifully clean and the meals are hotel standard. The nurses and carers couldn't do anymore for my mother than they did. Thank you all very much.

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Review from Ruth (Daughter of Resident) published on 15 February 2016 Submitted via Website
Overall Experience

My 82 year old Mother moved into the Cromwell House Care Home in October 2015 following an extended stay in hospital. Her health had been slowly deteriorating over a period of years and she was finally unable to care for herself at home. Within a six week period of being at the Cromwell there was a marked improvement in her overall health, both physically and mentally. Since this time she has continued to gain weight and she really enjoys the home cooked food - and they cater for her diabetic food requirements very well.

She has a very pleasant room which overlooks the garden and is able to take visitors into the communal lounges which are beautifully decorated. In my opinion, the Cromwell has a very homely feel and the staff are always friendly and helpful. They know my mother's likes and dislikes and encourage her to take part in the activities. I now feel that I can focus on a mother daughter relationship and am able to take my Mum in her wheelchair into the high street for lunch/afternoon teas etc. I am looking forward to the summer months when we will be able to sit in the beautiful garden.

Thank you to all the staff for making the transition from home as smooth as possible and for all your very hard work.

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Review from Jane F (Daughter of Resident) published on 12 February 2016 Submitted via Website
Overall Experience

Both my parents were residents at Cromwell House and both died at the home. There are no words to express how impressive the care was.

The environment is like a hotel, the food, according to Dad, "too good and too much", the rooms are spacious and well equipped and the garden is lovely. The best thing about Cromwell House is the staff. Not only do they provide excellent care but they do so with the utmost kindness, compassion and good humour.

My mother was very frail for the last few months of her life and the gentleness with which the staff handled her brought a lump to my throat. She was very poorly for the last few days and couldn't have had better or more sensitive care.

The staff not only looked after Mum but they cared for me too as I sat with her for over a week. Meals were offered, endless cups of tea delivered and kindness was on tap. My mum died in a rose scented, quiet, dimly lit room, swaddled in a nest of pillows and surrounded with love.

Right up to the end she constantly said how happy she was at Cromwell House and how kind the staff, without exception, were to her. Living at Cromwell House made the end of my parents' lives comfortable, content and dignified. It was the perfect place for them and I really can't recommend it more highly.

Excellent though every aspect of Cromwell House and the care it offers are, it is the people who work there who make it so special. They consistently go the extra mile.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (9)

  • 16 Jun 2025Recipient: Abbey Healthcare
  • 06 Jun 2025Recipient: Abbey Healthcare
  • 19 Nov 2022Recipient: Abbey Healthcare

Accreditations

There are no accreditations posted yet for Cromwell House Care Home.

Meet the Team (1)

Sue Smith
Sue SmithJob Title:HousekeeperJoined: 2023

My name is Sue and I have just joined the team at Cromwell House as the Housekeeper. I come with over 20 years experience of working in nursing homes in various departments, the last 10 years leading a domestic team.It is a lovely home and I have been made to feel very welcome. Lots to do but I am enjoying it and have the support of a very good team.

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