Cromwell House Care Home

82 High Street, Huntingdon PE29 3DP
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8.4 32 Reviews
  • Cromwell House Care Home, Huntingdon
Cromwell House Care Home, the birthplace of Oliver Cromwell, is steeped in the Cromwell family history, whilst conveniently located in a prominent position, with excellent road access and public transport.

There is always a warm welcome from the fully trained dedicated staff who support residents, family and friends. With impressive elegant rooms and libraries that offer a tranquil, yet peaceful setting they will ensure that your loved ones are at the heart of everything they do. It truly is a home that your loved ones can call their own.

At Cromwell House Care Home, the team take pride in a service that focuses on great care, promoting and providing both the physical and emotional well-being, whilst supporting personalised lifestyles and choices, in a safe, comfortable environment. With the dedicated well-being team providing a daily varied social and activity programmes for your loved ones to enjoy, helping them to build friendships and share new experiences or for those who just wish they wish to simply relax and enjoy a pampering session while overlooking the beautiful walled garden.

Cromwell House is not just a care home, its a community, a true home for life and your loved ones are at the heart of everything they do.
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Care Provided by Cromwell House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1900
  • Self-Funded Residential Dementia Care: £1300 – £1900
  • Self-Funded Nursing Care: £1350 – £1900
  • Self-Funded Nursing Dementia Care: £1300 – £1900
  • RESPITE Self-Funded Residential Care: £1300 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1900
  • RESPITE Self-Funded Nursing Care: £1300 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1900

These prices are only a guideline, please contact Cromwell House Care Home to find out the exact price for your requirements.

Contact Cromwell House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Cromwell House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Carol Slater (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times

Parking

  • Car park around side of care home. Please take the first turning into the home and follow gravel road way. You will need to speak to a member of staff to in order to register vehicle

Cromwell House Care Home Reviews (32)

8.4

Cromwell House Care Home has a Review Score of 8.4 (8.374) out of 10, based on 3 reviews in the last 2 years.
Over all time Cromwell House Care Home has 32 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cromwell House Care Home
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Total of 32, showing 21-32
Review from Colin B (Son of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Cromwell House have taken excellent care of my mother since she arrived. Despite the complications of covid 19 they have done their best to insure we have had regular pod visits and when that has not been possible we have had FaceTime visits. My mum loves the food and the staff and seems
to have settled in well. Huge thanks to all of the staff.
Reply from Carolyn Baker, Home Manager at Cromwell House Care Home
Thank you so much for your kind words in this strange time, and we are so glad to be able to support you and your family through this and enable you all to maintain contact.
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Review from J C (Daughter of Resident) published on 9 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Went to my weekly meeting to see my mother. Only 20-minutes allowed a week due to covid19, but now in glass partitioned room with speakers. Was good not to have to wear a mask this time. Very well organised and set up. Mum has dementia, but this week did remember me. I have been visiting for two and
a half years. Out of covid, Mum has had good, friendly care. Little things I have to organise ie footcare and hairdressing I book for Mum and pay extra for these, fees very high. Many foreign-speaking staff, nice but language difficulties.
Reply from Carolyn Baker, Home Manager at Cromwell House Care Home
We are pleased that you are happy with the covid safe rooms, as discussed you are still required to wear face masks when visiting so that deep cleaning of entire rooms is not required. Footcare and…read more
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Review from S S (Daughter of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into the home 6 months ago very poorly, unable to do anything for herself. With all the help and support from the wonderful staff, she has made a wonderful recovery to enable her to have a good quality of life. She is very happy in there, made new friends and she feels safe knowing there
is always someone to hand.
Thank you all at Cromwell House.
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Review from E B (Niece of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
What a sad welcome to this building. There are many weeds, which makes the grounds look tatty and uncared for. Lots of mess in the main garden. First impressions are really important and this needs improving hugely at this site.
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Review from Julia A (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manager and all the staff have shown outstanding care, empathy and understanding towards our mother and us, her family. They are a happy and knowledgeable team who work extremely hard. The building and the garden could do with some tlc, but this care home is a real home for our Mum. She is safe
loved and cared for. We couldn't ask for more.
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Review from T W (Son of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cromwell House care home is an excellent care home. The level of care is very good. The staff are very diligent and hard working. They are also very welcoming to residents' families. I would thoroughly recommend this care home.
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Review from Wemyss S (Husband of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has recently died after receiving palliative care at Cromwell House Care Home Huntingdon. Her condition was complex and difficult but her care and treatment has been of a very high standard carried out by all levels of your staff.
Grateful thanks from myself and my family.
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Review from Stephen E (Husband of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sometimes things just seem right. That is how it felt when visiting to select a nursing home for my wife who has vascular dementia. She has now been in Cromwell for 3 months and is happily settled. The staff are happy and caring and understand her needs making sure she is comfortable at all times.
She
is warm, safe, well fed and cared for. Above all, she is happy which is all I can ask.
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Review from C E (Daughter of Resident) published on 13 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home where my mother was wonderfully looked after for four and a half years. I cannot praise the staff and management for their skill and compassion to my mother and to the family. Thank you.
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Review from Julie M (Daughter of Resident) published on 11 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Cromwell House until she recently passed away. I have nothing but praise for all the staff and facilities. The home is beautifully clean and the meals are hotel standard. The nurses and carers couldn't do anymore for my mother than they did. Thank you all very much.
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Review from Ruth (Daughter of Resident) published on 15 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 82 year old Mother moved into the Cromwell House Care Home in October 2015 following an extended stay in hospital. Her health had been slowly deteriorating over a period of years and she was finally unable to care for herself at home. Within a six week period of being at the Cromwell there was
a marked improvement in her overall health, both physically and mentally. Since this time she has continued to gain weight and she really enjoys the home cooked food - and they cater for her diabetic food requirements very well.


She has a very pleasant room which overlooks the garden and is able to take visitors into the communal lounges which are beautifully decorated. In my opinion, the Cromwell has a very homely feel and the staff are always friendly and helpful. They know my mother's likes and dislikes and encourage her to take part in the activities. I now feel that I can focus on a mother daughter relationship and am able to take my Mum in her wheelchair into the high street for lunch/afternoon teas etc. I am looking forward to the summer months when we will be able to sit in the beautiful garden.


Thank you to all the staff for making the transition from home as smooth as possible and for all your very hard work.

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Review from Jane F (Daughter of Resident) published on 12 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were residents at Cromwell House and both died at the home. There are no words to express how impressive the care was.


The environment is like a hotel, the food, according to Dad, "too good and too much", the rooms are spacious and well equipped and the garden is lovely. The best

thing about Cromwell House is the staff. Not only do they provide excellent care but they do so with the utmost kindness, compassion and good humour.


My mother was very frail for the last few months of her life and the gentleness with which the staff handled her brought a lump to my throat. She was very poorly for the last few days and couldn't have had better or more sensitive care.


The staff not only looked after Mum but they cared for me too as I sat with her for over a week. Meals were offered, endless cups of tea delivered and kindness was on tap. My mum died in a rose scented, quiet, dimly lit room, swaddled in a nest of pillows and surrounded with love.


Right up to the end she constantly said how happy she was at Cromwell House and how kind the staff, without exception, were to her. Living at Cromwell House made the end of my parents' lives comfortable, content and dignified. It was the perfect place for them and I really can't recommend it more highly.


Excellent though every aspect of Cromwell House and the care it offers are, it is the people who work there who make it so special. They consistently go the extra mile.

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Current Review Score: 8.4 (8.374)

Overview of Review Score

The Review Score of 8.4 (8.374) out of 10 for Cromwell House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.897 for Cromwell House Care Home is calculated as follows: ( (26 Excellents x 5) + (3 Goods x 4) ) ÷ 29 Ratings = 4.897
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.477 Points relating to the number of positive Reviews for Cromwell House Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 3 Positive Reviews ÷ 13.2 = 0.227
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Sue

Sue Smith

Job Title: Housekeeper Joined: 2023

My name is Sue and I have just joined the team at Cromwell House as the Housekeeper. I come with over 20 years experience of working in nursing homes in various departments, the last 10 years leading a domestic team.It is a lovely home and I have been made to feel very welcome. Lots to do but I am enjoying it and have the support of a very good team.

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