Care Homes Owned by Abbey Healthcare in Greater Manchester

My aunt has recently moved into this care home and already I can see the difference in her mental and physical wellbeing. Myself from entering the home, meeting reception, admin, managers, nurses, carers everyone showed compassion and care above anything I have seen before. Bring a past carer myself this is very reassuring and wonderful to see. My aunt and myself want to thank everyone for their support at this difficult time. Thank you I can rate this home 5* and 100% excellent.

Poor standards of care and poor standards of communication between staff and family and friends. Also miss leading information given to family and friends overall not impressed with overall standards of care

We visit our friend Ron as often as we can. He has had a few naughty spells but he is now settled at Farnworth care home and we have noticed a vast improvement. His room is lovely and quiet and both Ron and ourselves think that the staff are wonderful. Many thanks to all of you for taking care of him. We now know that he is safe and happy compared with the Care Home that he was in before. Once again a big thankyou to all you wonderful people. xxx

Farnworth Care Home has provided a safe, comfortable and caring last home for my mother. Things have not always gone smoothly but all the staff have been supportive, patient and reassuring. Mum's needs have been met in all aspects of her nursing care and well being. The home is clean and tidy. Dirty laundry is removed daily and returned speedily. The standard of food is varied and prepared to a high standard, nothing is omitted. Hot/cold drinks and snacks are provided 24 hours a day. I cannot fault Farnworth Care Home. You all deserve a medal. You are all wonderful. Thank you for caring for my mum.

Always excellent, the carers are lovely. Room always clean and Mum seems happy. Altogether very satisfied.

My mum came to Kenyon Lodge 4 weeks ago after it was decided she could no longer live by herself. This was very upsetting for us as a family, but our minds have been put to rest seeing how happy she is. She has a lovely room, the food is outstanding, and the activities they provide and entertainment to keep them busy are amazing. I definitely chose the right home for my mum.

My Mother 103 years of age has been in Kenyon lodge of a couple of years now she has been very happy The staff are first class nothing is two much trouble the care she receives is first class

My dad has been a resident on Firwood at Farnworth Care Home since January 2025. During this time, the care that he has received has been exemplary from all of the staff. My dad says how lovely and caring they all are; each member of staff that deals with him has formed a relationship with him, and that makes him feel valued. We are also really impressed with all of the activities that are available to residents every day. We also can't speak highly enough of James, the manager who too is very amenable.

There is also plenty to do with lots of events taking place, and not just at Christmas and Easter, which often include residents' family members too. Recently they even did a Chinese New year celebration and meal which was lots of fun. There are plenty of games and activities, entertainers and singers that come in, and trips and days out. My mum loves it. So yes, very pleased.

Both my Mum & Dad had to get care at the same time and we was very lucky that Farnworth care home could take both in at the same time, Mum was very sick and passed away a couple of months after, the care she got and dignity she got from all the staff was amazing and they truly helped in a very difficult time, Dad is still in Farnworth care home and the staff really looked after him after Mums passing, he couldnt be in better place. All the family and Dad are very happy with all the attention and care he gets from the staff and he is very settled and content. A big thank you from us all to all at Farnworth care home.

Dad had an extremely difficult year in 2025, due to declining health including several infections alongside delirium. After a few weeks in hospital he was sent to a rehabilitation unit, which was a very distressing time, due to sporadic care and dad's increasing needs. Once we accepted the advice that he wouldn't be able to safely return home, we began the hunt for a suitable nursing home. We were quite shocked at some of the environments we came across, however when we found Farnworth Care Home we were warmly welcomed and it immediately felt like a homely and loving environment. It was a huge relief when dad finally became settled and comfortable; it wasn't easy upon his arrival but staff worked hard to manage his pain levels and provided the level of care that he had been much in need of. It was such a relief to see him in a clean, comfortable environment and in the last few months of his life he was treated with much dignity and care which was a huge comfort to us as family. Thanks!

Staff are attentive and caring.

Although prevented from naming individuals by the Review Rules it is apparent that the nursing and caring staff are dedicated to their role in looking after all their patients and from me and the rest of our family it is a very grateful thank you and we consider ourselves fortunate to have selected Farnworth Care home.

As family passes through the home..genuine love and care are in abundance. Our loved ones are treated with compassion and peace. I highly recommend this provision. Thank you all from the bottom of our heart.

The home and staff continue to enable the residents to feel at home and be well looked after. During the Christmas period, there were well-planned activities for both residents and their families. All having a really good time. Dad always loved the food and enjoyed Christmas dinner along with the atmosphere. Really happy with the home and great staff.

It is a custom, modern building. The staff are friendly and welcoming. Always clean. The staff make efforts to include the residents in seasonal events: Christmas, Easter, Valentines etc. I wasn't happy that I was made to pay £20 car parking charge, for once forgetting to sign in to the car park screen, despite registering an appeal.

My mother in law went in firstly for respite. I agree at first it was hard for her when we went to visit She would get upset when we left & was very hard for the staff to try & console her. Over the month or so she has settled a lot better & now given the opportunity to stay on permanent.basis. I'm very impressed how they have daytime activities for all the residents & celebrate birthday's & other celebratory occasions. We are pleased to say she has gained weight as well. The staff who organise the games & activities are brilliant, my MIL has taken shine to them to which we are so grateful. She has made friend's and doing really well. So thank you to all at Farnworth care home.

The care my mum has received from the home during her time there has been outstanding. We as a family know that all her needs are being met and that she is cared for in a safe and loving environment. All the staff we deal with have always been friendly and polite, and have created a fantastic new home for my mum to live in and her family to visit.

Farnworth care home is excellent, the staff from the managent to the cleaners are all first class. My mum who has dementia and is very deaf is thriving. She's 97 in May, at this rate she'll reach 100!

My mother has been resident at the home since mid 2025. The care home is clean, tidy, well decorated and on my mothers ward/floor is well run by staff such as Meena, (who is fabulous) and her colleagues. All the staff are approachable, kind and understanding.

There was an outbreak of scabies not too long ago and I felt the communication from the home should have been dealt with more effectively as both my mother and my father (who visits almost daily) contracted it, but when I questioned the management, they hid behind the 'we are following Health England's advice'. Sometimes (as we have seen in the recent past) Health England haven't been the bastion of truth!

Maybe lessons have been learned, time will tell that aside, my mother seems happy, the staff are vigilant/caring and aside from the above the ward/floor she is on and the wider home in general, is well run.