Care Home Owned by Abbey Healthcare in Leicestershire
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Leicestershire for Abbey Healthcare are showing below.
View the details of all 16 locations (with 944 reviews) owned by Abbey Healthcare
Abbey Healthcare Locations in Leicestershire (1)
Aaron Court
9.8
98 reviews
Ramsey Way, Scraptoft, Leicester LE5 1SJ
"From the very first visit to Aaron Court, I felt a kind, caring warmth and kindness from all members of staff. My dad moved in, and my…" Read all 98 reviews
Location Type Care Home
Aaron Court provides a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own. The purpose-built luxury Care Home is in a prominent position conveniently located in… Read more about Aaron Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 91 Rooms from £1,300 / week
Abbey Healthcare Reviews in Leicestershire (98)
9.4
Abbey Healthcare has a Group Review Score of 9.4 (9.426) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbey Healthcare must have a Review Score.
Review of
Aaron Court
from Nicki J (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the very first visit to Aaron Court, I felt a kind, caring warmth and kindness from all members of staff. My dad moved in, and my family and I could not be more satisfied and happy with how quickly he has settled. The staff are always kind and compassionate and have got to know my dad so quickly.
An excellent care home, ran extremely well.
Reply from Lorraine Welham, General Manager at Aaron Court
Thankyou for such lovely feedback, the staff will be thrilled to see this.
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Review of
Aaron Court
from Sharon C (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was only at Aaron Court for a short while following the sudden death of my dad, her main carer. All the staff were fabulous, attentive to mum, very welcoming to lots of visitors from our large family. She became very ill and passed away in only a few days. The home manager and senior carer were
brilliant, we were kept fully informed at all times and nothing was too much trouble for them. Our family will always be grateful for the caring, courteous attention they gave to mum. I would be happy to recommend.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you for taking the time to submit such a lovely review, especially at your sad time. I will share this with the staff.
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Review of
Aaron Court
from M B (Wife of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband moved to Aaron Court just over a week ago from another care home. We were worried as a family how this would go. The staff at Aaron Court are kind, caring and fully understood how we felt. My husband has settled and is cared for so very well. Thank you.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you for taking the time to poos this review. I will share it with the team.
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Review of
Aaron Court
from L K (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The moment we brought Dad in, I knew it was the place for him. All the staff are so friendly and answered any concerns we had. Dad seems very content and happy. Thank you.
Reply from Lorraine Welham, General Manager at Aaron Court
Thankyou for this lovely review. We are so pleased your Dad is happy and settled.
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Review of
Aaron Court
from Bruce W (Husband of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife entered this home at the beginning of June and so far my observation is of a vast improvement on the previous care home.
Reply from Lorraine Welham, General Manager at Aaron Court
Thankyou for taking the time to complete such a positive review.
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Review of
Aaron Court
from S W (Son of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All of the staff at Aaron Court are very friendly + caring. Lots of extra curricular activities to keep mum active and engaged.
Reply from Lorraine Welham, General Manager at Aaron Court
Thankyou for taking the time to share your lovely feedback.
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Review of
Aaron Court
from Penny W (Wife of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at Aaron Court are all awesome. They have worked miracles settling him down in a way the last home never did, I feel very lucky to have found this home & lucky they accepted him. They keep him clean and smart and well fed. What else can I ask for?
Thank you to everyone on the middle floor.
Thank you to everyone on the middle floor.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you for taking the time to share such heart warming feedback. I will ensure the team see it.
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Review of
Aaron Court
from Kay B (Respite Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I was told I was coming to a care home I was petrified and worried stiff but all these fears soon vanished when I arrived I though they had bought me to a 5 star hotel. Everywhere was spotless, it smelt lovely as you went in. The comfort of the rooms were amazing, I was speechless and that never
happens to me. The food is amazing and plentiful. The staff are all o caring, lovely and wonderful and super friendly. I'd love to return one day and spend the rest of my life here. Honestly the care of the staff is just heavenly.
Reply from Lorraine Welham, General Manager at Aaron Court
We are so pleased that you are happy and settled in our home and thank you for sharing such lovely feedback.
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Review of
Aaron Court
from Dennis J (Partner of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My partner has been in Aaron Court for just over one year. Sadly her condition has detoriated and thrown Aaron Court many challenges with little chance of second guessing whatever is going to come next. What impresses me is the devotion of the staff and the way in which they adapt and respond to her
needs which are complex. She clearly has a deep devotion and trust for her carers. Today the home had a live singer and she, from being sat in a chair in her room had had the time of her life, even dancing. Too many small and not so small miracles here to list.
Facilities 10/10.
Facilities 10/10.
Reply from Lorraine Welham, General Manager at Aaron Court
Thankyou for taking the time to complete a review. It was a joy to see you both dancing.
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Review of
Aaron Court
from Ian W (Son of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager and the guys have been amazing from the outset. Nothing has been too much trouble. I was shown around Aaron Court by a lady, she was very knowledgeable and informative. The room was spotless. It has been redecorated and furnished to a high standard. Nurses and staff have been so kind to
Mum. I was very apprehensive as to whether Mum would settle in a care home. The manager and her staff have put my mind at ease Mum will be ok.
Reply from Lorraine Welham, General Manager at Aaron Court
Thankyou for such lovely feedback. It is a pleasure to care for you mum and she is really settled.
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Review of
Aaron Court
from Petra H (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum arrived at Aaron Court completely shut down and traumatised from an appalling respite situation, where she had been neglected for a month. I never imagined I would find somewhere that could not only reverse the deterioration with genuine compassion, dignity and love. The staff here are wonderful,
and she is now thriving within ten days of arriving. I am over the moon to have found Aaron Court.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you so much for such lovely feedback. We are so pleased that your mum has settled in so well.
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Review of
Aaron Court
from Samantha S (Sister of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been overwhelmed by the care my sister received at Aaron Court before her death. She moved to Aaron Court last year having spent many months in hospital and a residential home. This move was the best thing that could have happened to her. I immediately noticed an improvement in her condition
and was finally given hope that she would be well cared for. The care provided by all the staff has been exceptional and the environment is beautiful, warm and comforting. I wish to thank the manager and all the staff for their professionalism, dedication and care. Nothing was too much trouble for anyone. Everyone we met from the manager to the care staff and the cleaners and maintenance staff were friendly, warm and devoted to the clients in their care. I am so grateful that my sister was able to spend the last few months at Aaron Court.
Thank you.
Thank you.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you so much for taking the time to share such lovely feedback. It was a pleasure to look after your sister.
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Review of
Aaron Court
from M P (Cousin of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My relative was recently transferred from hospital to Aaron Court. She has visibly improved, more alert and happier in herself. My initial impression of the home is that it is well-staffed by caring and attentive people. The home is well managed, clean and provides a good standard of accommodation.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you so much for your positive review. This will be shared with the team.
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Review of
Aaron Court
from Elizabeth R (Sister of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My sister spent the last seven years of her life at Aaron Court and as her Alzheimer's progressed I was reassured that she was happy and safe there.
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Review of
Aaron Court
from Susan M (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad had dementia and was PEG fed and due to his MND diagnosis was funded. Over a 17-month period, the staff always made me feel that Dad was in a very caring and safe place. The nursing care was excellent and Dad's initial poor physical state quickly and significantly improved. He was at first, reluctant
to accept care or join in with activities but was always treated with compassion and empathy. He eventually settled, accepted Aaron Court as his home, made clear attachments to staff members and engaged in the social life there. The facilities gave Dad the freedom to move around freely and independently while he was still able. He loved to potter in the garden there. There was always a happy feel among the staff making visits comfortable, even as Dad's health deteriorated. The staff offered outstanding practical support and comfort when my dad passed.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you so much for taking the time to share such lovely feedback. Your Dad will be very much missed.
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Review of
Aaron Court
from A W (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been at Aaron Court for a year now and I can safely say that she is in good hands. She has been able to build a good rapport with the staff. The staff really care about the residents and it is lovely to see that they put so much effort into entertaining the residents. Thank you.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you for your positive comments. I will share these with the staff team.
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Review of
Aaron Court
from Paul C (Son of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with all care and support given to my mum. Helpful and friendly management and care staff.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you for your lovely comments. I will share these with the team.
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Review of
Aaron Court
from Teresa W (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Settled in well. Nice for Mum to have showers again. Friendly staff. Lovely food, they feed her well.
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Review of
Aaron Court
from Rachel S (Cousin of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very helpful and friendly. They have made my cousin feel welcome and he seems a lot better in himself.
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Review of
Aaron Court
from Eleri W (Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Due to a recent decrease in my mobility, I have had to rely on care staff lots more for personal care. They are very thorough and ensure they check my skin for sores etc.
On the whole, the food is very good, if you do not like or want any of the menu choices you can always choose something else, as
On the whole, the food is very good, if you do not like or want any of the menu choices you can always choose something else, as
long as they have it. If you do have any queries then the chef will always come and see you. All staff are friendly and willing to help with anything. Management and senior staff have supported me with some medical issues ensuring my needs and wants are listened to.
Reply from Lorraine Welham, General Manager at Aaron Court
Thank you for taking the time to share such positive feedback.
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Awards / Recognitions (6)
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