Care Home Owned by Abbey Healthcare in Essex

sure Mum was made so comfortable during her stay with you. the understanding and patience delivered from all was outstanding.
Without naming individuals everyone at Elmcroft performed to the highest standards leaving us with the assurance that mum was very happy and comfortable. The Family day held last weekend was such a delight to attend , it was so nice to see visitors, the team at Elmcroft and the residents all very happy with the entertainment offered for the day, these regular days arranged to keep the residents in good spirts are really worth there weight in gold,

most days ie piano player, animals visiting ,arts and craft. My mother unfortunately cannot participate but always included. I feel very relieved knowing my mum is well cared for. Big weight off my mind.

when we visit my mum is always clean and tidy mum is always encouraged to have a go at the activities which most of the time she enjoys and her care plan has recently been changed to accommodate her change in her illness I would not hesitate to recommend Elmcroft to other families who need help caring for their family or friends.

staff are very friendly and very welcoming to us relatives.

not answered efficiently. The food is not desirable, and care needs are not being supported. I would not recommend this to any of my relatives and/or friends where care is required.

health up to leaving Elmcroft. I have been very happy with everything that was done to make his stay a pleasant one.
Many thanks to all the staff.
Thank you again.

the communication has completely transformed and they have become the face of Elmcroft, always visible, always ready to listen and so friendly and making Mum a number 1 priority. Any concerns the new management have gone above and beyond and I know my mum loved interacting with them. The nurses, carers, cleaners, facilities staff and one member of staff, in particular, have all been wonderful and amazing from day one and I will be so sad not to see them anymore as they always made an effort to say hello and chat to me as well as keeping me up to date on Mum. The cleanliness of the place is second to none, always immaculate and super tidy. The food is outstanding and of excellent quality. Thank you so much to all the staff for looking after my mum.

and encouraged to join in any functions that are going on, the staff interacts with the residents.
The home is spotlessly clean, my husband is always clean and tidy and dressed in his own clothes. If you have a relative needing care I would recommend this home.

care home is excellent. I'm glad he's in here. It's a very good care home.

final resting place so peaceful.

can be very difficult. Overall, I can go home knowing my dad is safe and well looked after, which is a huge weight off of my mind. I would recommend Elmcroft Care Home without a doubt.

you're the best.

Emails are not often answered. Appointments to visit are not often confirmed. The meeting minutes are not forwarded as promised.

Music and dancing are particularly important to my husband and it is lovely that the staff find time to dance with him. Meals are good, with all diets catered for. I am pleased with the care my husband receives at Elmcroft.