Kenyon Lodge

Always excellent, the carers are lovely. Room always clean and Mum seems happy. Altogether very satisfied.

My mum came to Kenyon Lodge 4 weeks ago after it was decided she could no longer live by herself. This was very upsetting for us as a family, but our minds have been put to rest seeing how happy she is. She has a lovely room, the food is outstanding, and the activities they provide and entertainment to keep them busy are amazing. I definitely chose the right home for my mum.

My Mother 103 years of age has been in Kenyon lodge of a couple of years now she has been very happy The staff are first class nothing is two much trouble the care she receives is first class

Meals are served in a lovely bistro where residents can sit and chat whilst enjoying their meals. Every aspect of care is provided for and the staff are always welcoming and friendly making it a lovely experience for visiting family

My husband spent 6 months in Kenyon Lodge on end of life care. A very difficult time for all the family. However the care for my husband, myself and the wider family was excellent. All staff, reception, office, catering, laundry, activities, housekeeping, carers and nurses, provided exceptional care for us all. Care for my husband was always sensitive and respectful, any requests were immediately dealt with and I was kept fully informed at all times. As you enter the building you are met with a welcoming smile and are greeted by all staff as you walk along the corridor. If you want peace of mind knowing that your loved one will have the best care possible then Kenyon Lodge is the place to choose.

Our experience as a family has been a lot more than 5 stars and we would like to give enormous thanks to everyone at Kenyon Lodge for looking after my Dad so wonderfully. My Dad has spent the last few months of his life in peace and comfort in your amazing home. I would like to convey to all the nurses, carers and all staff, my deep appreciation for the attentive and loving care shown to him at all times. They also looked after me & my family at this hard and heartbreaking time supplying us with hot drinks & snacks as well as advice and continually communicating and keeping us updated. We have amazing relationships with all staff (too many to name), I am and will forever be more grateful than I can say.

All members of the team, from nursing, housekeeping, laundry, catering and administration were friendly, welcoming, supportive and professional, both to our aunt and ourselves. Any concerns by members of the team or my aunt/ourselves were acted upon and resolved quickly. Our aunt's room was always clean and welcoming with a lovely view outside. Appropriate equipment was used for our aunt's comfort and well-being. She was treated with dignity and respect at all times. As trained RGN's ourselves (40 years experience each) we felt our aunt's every need was met at Kenyon Lodge. We would like to thank everyone for the wonderful care.

Friendly staff, very clean. Looking after Mom very well, she has a dislocated hip, from surgery on it, and took 3 months in hospital to realise it was dislocated again. The staff are handling her with care.

He loved every minute and will have no problem when he goes permanently everyone treated him lovely and he was so excited go out with staff, they all cared for him brilliantly, he enjoyed all the meals and drinks. Thank you all so much.

My mother has been a resident at Kenyon Lodge throughout 2025, and we have found the level of care to be excellent. All the team, from nurses, carers, catering staff and cleaners, have all been friendly and have looked after my mother exceptionally well. On the odd occasion when we have raised concerns, the management team have dealt with it quickly and professionally. We would have no hesitation in recommending Kenyon Lodge.

Following a previous bad experience of respite care, we put my stepfather into Kenyon Lodge with some trepidation as it is very hard to judge a place from initial contact/visits. The CQC guide is outdated and worthless and essentially you are taking a leap of faith. However, everything went well, he enjoyed his stay and all the family who visited him whilst there said the staff were friendly, attentive and caring. When we picked him up staff and management were very good and my stepfather was in good health and spirits. We hope to be able to use the home again!!

Mum moved to Kenyon Lodge on 3rd April 25 on end-of-life care. Mum was peg-fed and required full nursing care. The staff were warm, caring and compassionate in treatment of Mum, and also in supporting us as a family through this tough and upsetting time. We witnessed the care that was shown to other residents of the home, the wonderful patience shown by all staff and the warm and friendly atmosphere of the place.

Dad came to stay at Kenyon Lodge in Feb 2025 for end of life care. Sadly he passed this month (April). It was a big adjustment for dad who had always had independence and was used to living alone (and for rest of the family) but the staff really helped dad to settle. Particularly 5 members of staff who called me two days before dad passed to enable us to be with him right until the end and the carer who was with us in dad's last moments. Even the domestics (particularly 2 of them) and the Maintenance man would stop for chats with dad, talking about his hobbies and helping him feel more normal despite his illness. Any issues were picked up promptly and professionally by the deputy manager.

My stepdad was in Kenyon lodge on respite for his 60th birthday, he loved the staff and their attentiveness. He particularly liked a certain member of staff and enjoyed chatting with him. He enjoyed spending time with other residents, watching television and spending time outside on the warmer days. He was welcomed with a warm smile everyday and this really contributed to his happiness during his stay.

Care staff do not respond quick enough to residents who are on palliative care ringing their buzzer. I have witnessed with other residents as well as my own family member.

My parents moved into Kenyon Lodge during the pandemic and lived there for over three years until my father's death in November 2023. It is difficult to sum up in words the peace of mind I had whilst they were there, but I will try to convey in this review, my personal experience. The staff are caring, conscientious, and polite and do their upmost for the residents. Because I was permitted to be there beyond visiting times due to unique circumstances, I knew the staff continued with their dedicated work. In short, when you have a family member in KL, you become part of the KL family and together with the management and staff, you create the optimum atmosphere for your loved ones. When my mum passed away at the beginning of 2023, it was as though the staff had lost a member of their own family as they become so close to the residents. My dad continued to live at Kenyon Lodge after my mother's death and when he passed away, knowing that he was so well cared for, was a great comfort.

Moving my dad for the 3rd time has been very difficult. I was nervous at first as I live close by and heard it had a poor reputation. Dad has been here for 6 months and he has no pressure sores which is unusual as he is bed-bound and had many before. He has a few baths more here and he has not sat in a chair in 3 years. I was amazed to see this and very thankful, he also gained weight which is positive.

I particularly like the central garden areas where walkways and benches add real value and again, are well used by residents and visitors and a nice view out of bedroom windows.

My dad moved into Kenyon Lodge in January 2024. When we viewed the home we immediately felt this was the right home for Dad. The staff are lovely, engaging, polite and make eye contact. The home-cooked food was also a plus. Since Dad moved here we have been happy with Dad's care. I have to date, no complaints.

We are very happy with Dad's care in Kenyon Lodge. The staff are all lovely and so conscientious. The laundry lady goes above and beyond for both residents and their families, always with a beautiful smile. The nursing staff are engaging and have always answered any questions promptly.