The level of care and attention she has received from the staff is amazing.T K(Daughter of Resident/Service User)
The standard is of a very high one, and the staff are very helpful and friendlyM C(Son of Resident/Service User)
The level of care and attention she has received from the staff is amazing.T K(Daughter of Resident/Service User)
The standard is of a very high one, and the staff are very helpful and friendlyM C(Son of Resident/Service User)
Kenyon Lodge care home provides professional care to residents in an environment which offers family members peace of mind about the care their loved ones are receiving.
The home has 30 rooms located on the ground floor and another 30 rooms on the 1st floor, all single occupancy with en-suite facilities. There are also private gardens with a patio area for residents to enjoy.
Kenyon Lodge provides nursing and residential care for...
Kenyon Lodge care home provides professional care to residents in an environment which offers family members peace of mind about the care their loved ones are receiving.
The home has 30 rooms located on the ground floor and another 30 rooms on the 1st floor, all single occupancy with en-suite facilities. There are also private gardens with a patio area for residents to enjoy.
Kenyon Lodge provides nursing and residential care for residents who are in their senior years or have a physical disability.
The home has been victorious across multiple areas at the Great British Care Awards, winning the Social Care Covid Hero Award in November 2021 and March 2022, as well as being the regional winner for the Registered Manager in November 2021.
Contact Kenyon Lodge to confirm what's included and get a personalised quote:
FNC fee also applies for Nursing Residents - this is received by the care home in addition to the fee quotes and must be confirmed before admission.
The price(s) shown are provided by the care home. Contact Kenyon Lodge for full pricing details and T&Cs.
Kenyon Lodge has a Review Score of 9.6 (9.618) out of 10, based on 18 reviews in the last 2 years.
Over all time Kenyon Lodge has 151 reviews.
I have visited 3 times a week for around 9 months and am impressed by the care and attentiveness that the staff show to each resident here.
I have visited 3 times a week for around 9 months and am impressed by the care and attentiveness that the staff show to each resident here.
Bathroom, toilet seat has been broken for a few weeks. Reported but not fixed, mentioned at the meeting and was told it will be fixed Monday/Tuesday next week (13th/14th June)!
Bathroom, toilet seat has been broken for a few weeks. Reported but not fixed, mentioned at the meeting and was told it will be fixed Monday/Tuesday next week (13th/14th June)!
Staff are getting used to his personality etc, but he is always in clean clothes and shaven. Carers are all very friendly and helpful when I visit.
Staff are getting used to his personality etc, but he is always in clean clothes and shaven. Carers are all very friendly and helpful when I visit.
Thank you for your review, I hope that the transition continues to be smooth.
It is a bewildering time for my...
It is a bewildering time for my father and the staff at the home are adapting things to best care for him.
Thank you for this review - we hope we can help to settle your father and I am happy the staff are helping with this.
My dad settled well in the home. There were days when he didn't like it but overall he has been fine. The only thing I think is that his room could do with painting and the carpet cleaning, but that is down to him making a mess with biscuits.
My dad settled well in the home. There were days when he didn't like it but overall he has been fine. The only thing I think is that his room could do with painting and the carpet cleaning, but that is down to him making a mess with biscuits.
Thank you very much for reviewing us. We promise to continue delivering excellent care to our clients.
The staff are friendly when we visit and keep me well informed about my grandfather.
The staff are friendly when we visit and keep me well informed about my grandfather.
Thank you very much for reviewing us, we will continue our high standard of care to our clients.
I’m confident my nana is being looked after very well and is happy.
I’m confident my nana is being looked after very well and is happy.
Thank you for this lovely review. We shall share the feedback with the team.
After contacting many homes, they all wanted to place my parents in separate units due to distinct separate needs. The manager at Kenyon Lodge was the only one who offered them the dignity of being able to go to bed and wake up in the same room. He offered this to me even before I requested it....
After contacting many homes, they all wanted to place my parents in separate units due to distinct separate needs. The manager at Kenyon Lodge was the only one who offered them the dignity of being able to go to bed and wake up in the same room. He offered this to me even before I requested it. They had one room as a sitting room and one as a bedroom. The most outstanding features of Kenyon Lodge include the superb attitude of management; the care that he extends to the residents; and the wonderfully kind and caring attitude of the nurses, care staff, administration and support staff. Very sadly, my mum passed away, but my dad remains at Kenyon Lodge. Whilst my mum was on end-of-life, the manager and his staff extended an extremely high level of practical and emotional support. I felt I was surrounded and supported by the Kenyon Lodge family. We all know that no place is like a person’s own home, but my parents received the highest quality care and I knew that they were safe, secure and well cared for.
Thank you so much for this wonderful review Judith. I personally know how well loved Mum and Dad have been at Kenyon Lodge and we thank you so much for your support.
Very pleasant visit. Very friendly and helpful - absolutely lovely decor.
Very pleasant visit. Very friendly and helpful - absolutely lovely decor.
I am so grateful for your review and we promise we will continue our high standard of care to our residents. Thanks.
My mum has been a resident for only a few months. The main concern is the lack of staff. The staff are good, but, I don't accept that due to the number of staff my mum was to stay in her bed for days on end. In order for Mum to be in better health, she needs to be out of bed, be sociable and...
My mum has been a resident for only a few months. The main concern is the lack of staff. The staff are good, but, I don't accept that due to the number of staff my mum was to stay in her bed for days on end. In order for Mum to be in better health, she needs to be out of bed, be sociable and interact with others. To reiterate, staff are good, just not enough of them, which is unacceptable.
Good, Dad likes it. He enjoys his food. The staff are very caring.
Good, Dad likes it. He enjoys his food. The staff are very caring.
Excellent service, staff are very friendly. Uncle seems to be at home and gets on with everyone. As long as he's happy, we are.
Excellent service, staff are very friendly. Uncle seems to be at home and gets on with everyone. As long as he's happy, we are.
Thanks again.
Staff very friendly to visitors, happy to explain care. Incredibly patient with patients, thank you. P.S. Please wash the tablecloths!
Staff very friendly to visitors, happy to explain care. Incredibly patient with patients, thank you. P.S. Please wash the tablecloths!
Thank you very much for your review. We will endeavour to improve our services.
Came to visit my relative. The process was extremely organised. The staff are always professional and friendly and my relative is clearly well cared for.
Came to visit my relative. The process was extremely organised. The staff are always professional and friendly and my relative is clearly well cared for.
Much better now covid restrictions are more flexible and visiting is more flexible. The staff are excellent and devoted to my Dad.
Much better now covid restrictions are more flexible and visiting is more flexible. The staff are excellent and devoted to my Dad.
Overall I'm extremely satisfied with the care provided at Kenyon Lodge. I had an issue about lack of communication between staff and myself on a couple of occasions when my mum was poorly. I addressed my concerns with staff and this has now been resolved satisfactorily.
Overall I'm extremely satisfied with the care provided at Kenyon Lodge. I had an issue about lack of communication between staff and myself on a couple of occasions when my mum was poorly. I addressed my concerns with staff and this has now been resolved satisfactorily.
Thank you for this review and thank you as well for bringing your issue to our attention so we were able to resolve it.
I find Kenyon Lodge pleasant and helpful. My friend likes living here which I'm happy with.
I find Kenyon Lodge pleasant and helpful. My friend likes living here which I'm happy with.
Thank you for your comments Francine. We will continue to aim to deliver the best care to your mother.
Due to the few times, I have been able to visit (Covid-19), I find the care and facilities very good.
Due to the few times, I have been able to visit (Covid-19), I find the care and facilities very good.
Quite satisfied with the conditions at Kenyon Lodge. A lot of things are not consistent, eg meals; some days are really nice, a lot are poor quality and cold. Some days there doesn't seem to be enough carers. I do understand everything is hard in many ways, but certain standards should be...
Quite satisfied with the conditions at Kenyon Lodge. A lot of things are not consistent, eg meals; some days are really nice, a lot are poor quality and cold. Some days there doesn't seem to be enough carers. I do understand everything is hard in many ways, but certain standards should be maintained.
Very good at what they do and take pride in looking after the residents. 10/10.
Very good at what they do and take pride in looking after the residents. 10/10.
Gulzar - Home Manager.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact the Home Manager. We currently have 3 x beds available and would enjoy showing you around our beautiful home.
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Ask anyone at Kenyon Lodge who keeps the home running with warmth and care, and they'll tell you: Emma.
Emma has given 12 years to Kenyon Lodge,...
Ask anyone at Kenyon Lodge who keeps the home running with warmth and care, and they'll tell you: Emma.
Emma has given 12 years to Kenyon Lodge, starting in the kitchen and working her way through housekeeping, becoming Head Housekeeper, before moving into care as a Healthcare Assistant. She trained as a Care Home Assistant Practitioner and progressed through Unit Manager and Deputy Manager before becoming Home Manager. That journey means she understands the home from every angle: what makes a meal feel like a treat, what makes a room feel like home, and what makes a resident feel truly cared for.
Her passion for caring began even before she joined Abbey Healthcare, when she worked as a dinner lady for Salford Council and discovered how much a kind face and a little patience can mean to someone.
Emma holds her Level 3 Diploma in Adult Social Care and is currently working towards her Level 5, continuing to build on years of hands-on experience with formal training. "It's been a long journey," she says, "but one I'm incredibly proud of."
Deputy Manager
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