Barleycroft Care Home, Romford, London
Barleycroft Care Home, Romford, London
Barleycroft Care Home, Romford, London

Barleycroft Care Home is part of Abbey Healthcare, which prides itself on providing high quality residential, nursing and dementia care.

The home, which has 80 bedrooms, is for people over the age of 65.

Located in Romford, Barleycroft Care Home has good links to public transport which makes it easy for family to visit their loved ones.

Group: Abbey Healthcare

Person in charge: Jan Seal (Manager)

Local Authority / Social Services: London Borough of Havering Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 80 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 80

Shared Rooms: 0

Rooms with ensuite WC: 80

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barleycroft Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Barleycroft Care Home has a Review Score of 8.7 (8.739)

The Review Score of 8.7 (maximum of 10) for Barleycroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Barleycroft Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.301 for Barleycroft Care Home is calculated as follows: ( (40 Excellents x 5) + (42 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 93 Ratings = 4.301

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.438 Points relating to the number of positive Reviews for Barleycroft Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 7 Reviews ÷ 16 Target = 0.438

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barleycroft Care Home?

  • Extremely LIKELY
    4
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barleycroft Care Home

  • Daughter of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Mum has been in Barleycroft almost 5 years. The carers and nursing staff are kind and professional. We have always found the management to be very approachable and very helpful.

How likely would you be to recommend Barleycroft Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Since my wife has been a resident at Barleycroft, the care she has received has been superb.
All the carers are great and I am confident that my wife is receiving the care that I can no longer provide for her myself.
In all, very, very satisfied.

How likely would you be to recommend Barleycroft Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff are fantastic food is brilliant and entertainment very good.

How likely would you be to recommend Barleycroft Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care is very good and nearly all the staff are willing and helpful. Mum never wanted to be put in a home but now would never want to leave!!!! The food is of a good standard.

How likely would you be to recommend Barleycroft Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Jan Seal, Home Manager at Barleycroft Care Home responded to this review on 13 Jan 2017:

Activities are currently being reviewed at the home, and staff are always eager to hear new suggestions.There is a suggestion box in the reception area.

Overall as a family, we are happy with the care my Nan has received. Nan feels at home and has made some friends. Nan has her favourite carers, the day carers Nan feels very content with, more so than the night staff. Nan can sometimes feel vulnerable at night time and sometimes feels ignored when she needs the toilet. Overall, nan is safer living here that in her flat alone. The day staff are lovely and caring.

How likely would you be to recommend Barleycroft Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home is clean and tidy. It is well run and my mother who is on end of life care is treated with respect. The staff on her floor look after her as if she is family. The food is varied and they accommodate to her needs as she is bedridden and cannot feed herself.

How likely would you be to recommend Barleycroft Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

There has been a lot of upheaval in the home over the last 6 months. We seem to have had a number of new managers coming and going disrupting the flow of organisation and no continuity. On my Mum's floor particularly, we have had a number of care staff leave. I have also had to complain about my Mum's hygiene as in the morning, there were faeces behind her nails which should have been cleaned and so I had to clean them which should not have been left to me.

How likely would you be to recommend Barleycroft Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Last week I visited my ninety year old mother who is in this care home for a period of respite care, and was astounded at the excellent service provided.
I must say that the staff put a lot of effort into seeing that the elderly guests are comfortable and happy. They are efficient and organized. The manager, is kind and helped me with my mother. There is even a creative lady who designs pictures so that the guests know exactly what season of the year it is. As it is springtime, she has drawn a tree with green leaves, surrounded by daffodils. She has made beautiful collages of olden times, for memory's sake - lovely!
When the staff finish feeding the guests, they always offer you something to eat and drink, which I think is considerate of them.
There is a family feeling, which makes you feel as if you belong. It is altogether a very agreeable place - recommendable.

How likely would you be to recommend Barleycroft Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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