Barleycroft Care Home

Spring Gardens, Romford RM7 9LD
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9.4 81 Reviews
  • Barleycroft Care Home, Romford
Barleycroft Care Home takes pride in a service that focuses on great care. The experienced and team of nurses, carers and support staff work to deliver care that is tailored to your loved ones needs, and that promotes independence, wellbeing and self-worth. It truly is a home that residents can call their own.

The home is conveniently located in a residential area of Spring Gardens in Romford, Essex, close to local shops and amenities and has excellent access to road, rail and bus links into and around London.

The home offers a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon, and with the well-being team providing a varied daily social and activity programme for your loved ones to enjoy, helping them to build friendships and share new experiences.

At Barleycroft Care Home, the team are absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment, a place your loved ones can call home.
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Care Provided by Barleycroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1650
  • Self-Funded Residential Dementia Care: £1350 – £1750
  • Self-Funded Nursing Care: £1350 – £1750
  • Self-Funded Nursing Dementia Care: £1350 – £1750
  • RESPITE Self-Funded Residential Care: £1250 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1750
  • RESPITE Self-Funded Nursing Care: £1350 – £1750
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1750

These prices are only a guideline, please contact Barleycroft Care Home to find out the exact price for your requirements.

Contact Barleycroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Barleycroft Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stephen Bennett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 58+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visiting is permitted 24 hours of the day apart from at protected meal times. Please contact the service to ascertain times

Parking

  • Parking is available on site but please speak to a member of staff team to register vehicle upon arrival

Barleycroft Care Home Reviews (81)

9.4

Barleycroft Care Home has a Review Score of 9.4 (9.388) out of 10, based on 41 reviews in the last 2 years.
Over all time Barleycroft Care Home has 81 reviews.

Overall Experience
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Reviewer Connection to Barleycroft Care Home
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Total of 81, showing 1-20
Review from Antonia I (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been resident for almost 14 years here. I visit frequently and can not fault the care. Best team - incredible approachable nurses and kind, caring carers. Manager door always open!
Mum 98 - now - team effort she's still with us!
Well done team.
Reply from Natalie Vella, Deputy Manager (Clinical) at Barleycroft Care HomeThank you for your lovely comments i will ensure they are shared with the team
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Review from Jack H (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barleycroft are great and have always been caring and supportive of my mum. I am pleased she is in such a place.
Reply from The Manager, Deputy Manager (Clinical) at Barleycroft Care HomeThank you for your kind words, I will ensure that this is passed to the team
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Review from S B (Friend of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always visit my friend with two other ladies from our church.
We have always found our friend clean, happy and well cared for.
The staff are all so caring and eager to help, not just our friend but everyone. Staff and patients were participating in bat & ball using Balloons. There is always joyful
music playing. All in all a lovely care home.
Reply from Jessica Morris, Regional Support at Barleycroft Care HomeThank you very much for your kind review and we will share this with the team.
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Review from Lee C (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum came to the home in December from a previous care home; Mum has settled in very well, rooms are very modern and clean, regular staff helps with Moms familiarity with people to make her comfortable. She has put on healthy weight now and is smiling more. It makes a big difference to be able to see
Mom during feeding times, as I can help and spend more time with her, security is good and it feels like a nice place to visit loved ones. I feel happy that when I am not there Mom is in the best care.
Reply from Alexander Bragg, Regional Support Manager at Barleycroft Care HomeThank you for your kind words the feedback is always appreciated. We are pleased that you are happy with the care your mother is receiving.
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Review from Paul G (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been very well looked after by all members of staff throughout her stay. I couldn't be happier with her care.
Reply from Jessica Morris, Regional Director at Barleycroft Care HomeThank you for taking the time to leave such a positive review of the care home. Your kind words and thoughtful feedback are truly appreciated.
It means a great deal to know that the care and support provided have had a positive impact. Your comments have been shared with the team and were very encouraging for everyone.
Thank you again for your support and trust.
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Review from Cathy D (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and caring staff
Reply from Jessica Morris, Regional Director at Barleycroft Care HomeThank you very much for your kind and supportive review of the care home. We truly appreciate you taking the time to share your thoughts and experience.
Your feedback is valued greatly and has been warmly received by the team. Its always encouraging to know that the care and attention provided are making a positive difference.
Thank you again for your continued support.
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Review from Bryan D (Son-in-law of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excelent a lot of improvements lately
Reply from Jessica Morris, Regional Director at Barleycroft Care HomeThank you so much for your kind review and sharing your views on the homes improvements.
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Review from P M (Daughter-in-law of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a very nice visit today. Staff were very helpful
Reply from Jessica Morris, Regional Director at Barleycroft Care HomeThank you very much for your kind review we will ensure this is shared with the team.
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Review from J F (Relative of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff and caring towards residents
Reply from Lynn Grafham, Regional Director at Barleycroft Care HomeThankyou for the feedback and we are delighted that your experience at Barleycroft has been so positive.
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Review from A K (Grandson of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff
Very pleasant to our nan and family whenever we visit
Looks after our grandad too whenever he visits and offer him meals which is very kind
Thanks for all you do.
Reply from Lynn Grafham, Regional Director at Barleycroft Care HomeWe are delighted that you are so pleased with the care we provide to all your family. Thankyou, we will make sure your comments are shared with the team
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Review from Andrew H (Son of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care my mum is receiving at Barleycroft. The staff are lovely and have been looking after my mum with great care.
Reply from Lynn Grafham, Regional Director at Barleycroft Care HomeThankyou for taking the time to leave a review and we are delighted that you have had such a positive experience. We will ensure your comments are shared with the team her at Barleycroft
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Review from Lesley C (Wife of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot praise the staff enough. They have treated my husband with dignity and have fought with the local authority to get his specific requirements met.
The only issue I have is regarding the cleanliness but the care being received far outweighs this!
Reply from Lynn Grafham, Regional Director at Barleycroft Care HomeMany thanks for taking the time to leave a review and we are delighted that you have found the Home so caring and respectful. We are sorry that you have been unsatisfied with the cleanliness. We would welcome the opportunity to talk with you regarding this in more detail as it is an area we take very seriously and have not had any other concerns raised.
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Review from Alaine D (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, exceeded expectations
Reply from The Manager, General Manager at Barleycroft Care HomeThank you for the lovely feedback. We are so pleased to hear that your expectations have been exceeded and that your experience at Barleycroft has been such a positive one. our team works hard to create a welcoming, supportive and homely environment for residents and families, and your comments are greatly appreciated. Thank you for taking the time to leave this review.
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Review from Parveez I (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent facility, the team are very supportive and a fine example of excellent service. Pay due care to all residents' needs, food and facilities are to a high standard would highly recommend. A thank you to everyone there for looking after my dad. Keep up the good work.
Reply from The Manager, General Manager at Barleycroft Care HomeThank you very much for your kind words, We are delighted to hear that your father feels well cared for and that our team have made a positive difference to his expereince at Barleycroft. Providing safe and dignified care, person centred care is what we strive for every day, and feedback like this truly means a great deal to the whole team. Thank you again for taking the time to share your experience.
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Review from Colleen H (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here for 2 and a half years, she is well card for, with kindness and patience. We've no complaints re her food.
She enjoys the varied programme of pastimes and crafts but especially the music and singing although she doesn't always join in.
Communication with family is very good and the
nursing care is excellent.
Reply from Lynn Grafham, Regional Director at Barleycroft Care HomeMany thanks for taking the time to leave us a review. We are delighted that you are not only please with the kind care but also the food and activities provided
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Review from Patricia S (Niece of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt had been in Barleycroft for nine and a half years before her recent passing. There had been a number of staff changes during that time. She was always treated with care and respect. As her dementia worsened her care was increased .The home was very welcoming and I was always treated well. the
home was regularly updated with the decor and furnishings. The cleanliness was very good. The activities team work hard to provide things for the more able residents to take part in and organise Family summer and Christmas fairs. Seasonal celebrations always have decorations put up to make a homely atmosphere. All in all a good place.
Reply from Lynn Grafham, Regional Director at Barleycroft Care HomeMy thanks in taking the time to leave a review and we are sorry for the loss of your Aunt. We are pleased that you found Barleycroft a warm, homely place with the staff hard working and respectful. I will ensure your comments are passed on to the team.
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Review from Richard H (Husband of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good the home is very clean
Reply from Barleycroft Care Home, General Manager at Barleycroft Care HomeThank you so much for taking the time to leave us a review. It is lovely to hear that the staff are working hard to support your loved one. And to hear that the cleanliness of the home is of a high standard. We aim to provide a comfortable homely environment.
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Review from S B (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers very friendly, happy, eager to help. Home lovely bright decor.
Managers very helpful & available
Excellent short stay.
Reply from Barleycroft Care Home, General Manager at Barleycroft Care HomeThank you so much for taking the time to leave such a lovely review.
I am delighted to hear that you found our carers friendly and happy to help, and that you liked the bright decor of the home. I will be sure to share your kind coments with the whole team feedback like this means alot to them. We are really pleased that your stay with us met expectations, and we would be very happy to welcome you back in the future.
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Review from M C (Friend of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found the staff very caring in the final days of a friend's life. My friend was only in the care home for about two weeks but they could not have done more The residents seemed happy and staff very attentive
Reply from Lynn Grafham, Regional Director at Barleycroft Care HomeMany thanks for taking the time to leave a review at such a difficult time, you have our deepest condolences for the loss of your friend. We will ensure your comments are passed on to the team.
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Review from Leslie H (Brother of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister, Olive, has been in the Barleycroft Care Home from July 2024. During that time, as next of kin, I have been kept informed of Olive's state of health and treatments proscribed by the visiting G.P.
I have had good contact wth the staff when visiting the home, finding them informative to questions
asked and in all, generally helpful.
My sister seems happy in her situation and does not complain about how she is treated.
Reply from Kayomi Carter, Interim Manager at Barleycroft Care HomeThank you for taking the time to share your feedback.We're glad to hear you've felt well-informed and supported, and that communication with our team has been helpful during your visits. Your comments are very much appreciated.
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Current Review Score: 9.4 (9.388)

Overview of Review Score

The Review Score of 9.4 (9.388) out of 10 for Barleycroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.388 for Barleycroft Care Home is calculated as follows: ( (307 Excellents x 5) + (115 Goods x 4) + (28 Satisfactorys x 3) + (4 Poors x 2) + (28 Very Poors x 1) ) ÷ 482 Ratings = 4.388
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barleycroft Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (2)

Eleni

Eleni

Job Title: Head Chef Joined: 2015

Eleni has been our head chef at Barleycroft since we opened.


Eleni is originally from Cyprus and lived in England for 36 years. She has been with us for 18 years.


Eleni said she has a passion for healthy eating, providing a healthy, balanced diet, nutrition and keeping fit.


“We started ready meals with Apetito, and I was not very keen to serve ready-made meals to the residents. Slowly, slowly, we started with one meal created from scratch per week, which was a roast dinner.


We now serve four weekly menus prepared from scratch.
I like chatting with the residents and getting their feedback about the meals.

After a long, tiring day, it is good to hear positive comments about the meals from residents

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Natalie Vella

Job Title: Deputy Manager Joined: 2025

Natalie has been a qualified nurse for 23 years, although she started in Healthcare 31 years ago.
She has a passion for Frailty and End of Life care


Natalie had worked in care homes for over 8 years in senior roles, and uses the ethos that " She works in her residents' home, they do not live in her place of work".


Natalie understands that moving into a care home can be difficult, as this is your last piece of independence, but believes that when residents move in, their care must be tailored to them and person-centred. She encourages residents to maintain as much independence as they can.

Frequently Asked Questions about Barleycroft Care Home

What types of Care is Barleycroft Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barleycroft Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Barleycroft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barleycroft Care Home to the centre of Romford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barleycroft Care Home to verify any information. View our terms and conditions. Barleycroft Care Home has an Enhanced Service - more info.