Barleycroft Care Home

Spring Gardens, Romford RM7 9LD
Review Us
9.2 63 Reviews
  • Barleycroft Care Home, Romford
Barleycroft Care Home takes pride in a service that focuses on great care. The experienced and team of nurses, carers and support staff work to deliver care that is tailored to your loved ones needs, and that promotes independence, wellbeing and self-worth. It truly is a home that residents can call their own.

The home is conveniently located in a residential area of Spring Gardens in Romford, Essex, close to local shops and amenities and has excellent access to road, rail and bus links into and around London.

The home offers a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon, and with the well-being team providing a varied daily social and activity programme for your loved ones to enjoy, helping them to build friendships and share new experiences.

At Barleycroft Care Home, the team are absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment, a place your loved ones can call home.
Show Barleycroft Care Home on the Map

Care Provided by Barleycroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1650
  • Self-Funded Residential Dementia Care: £1350 – £1750
  • Self-Funded Nursing Care: £1350 – £1750
  • Self-Funded Nursing Dementia Care: £1350 – £1750
  • RESPITE Self-Funded Residential Care: £1250 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1750
  • RESPITE Self-Funded Nursing Care: £1350 – £1750
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1750

These prices are only a guideline, please contact Barleycroft Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Stephen George Bennett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 58+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visiting is permitted 24 hours of the day apart from at protected meal times. Please contact the service to ascertain times

Parking

  • Parking is available on site but please speak to a member of staff team to register vehicle upon arrival

Barleycroft Care Home Reviews (63)

9.2

Barleycroft Care Home has a Review Score of 9.2 (9.186) out of 10, based on 25 reviews in the last 2 years.
Over all time Barleycroft Care Home has 63 reviews.

Overall Experience
  • 30
  • 20
  • 6
  • 3
  • 4
Date Published
  • 63
  • 15
  • 15
  • 25
  • 38
Reviewer Connection to Barleycroft Care Home
  • 22
  • 16
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 63, showing 1-20
Review from Leslie H (Brother of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister, Olive, has been in the Barleycroft Care Home from July 2024. During that time, as next of kin, I have been kept informed of Olive's state of health and treatments proscribed by the visiting G.P.
I have had good contact wth the staff when visiting the home, finding them informative to questions
asked and in all, generally helpful.
My sister seems happy in her situation and does not complain about how she is treated.
Reply from Kayomi Carter, Interim Manager at Barleycroft Care Home
Thank you for taking the time to share your feedback.We're glad to hear you've felt well-informed and supported, and that communication with our team has been helpful during your visits. Your comments…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pam S (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is always a friendly welcome in the care home from reception, to staff. The place always smells fresh and clean, and the grounds are well maintained.
There always seems to be lots going on for the residents.
Reply from Kayomi Carter, Interim Manager at Barleycroft Care Home
Thank you for your feedback. We're pleased to hear that the cleanliness, upkeep, and activity within the home have met your expectations. Your comments are appreciated and will be shared with the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P M (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was made very welcome from the 1st day.
Many thanks to all the carers/nurses on the 2nd floor, and the chefs.
All staff understanding residents needs and very patient.
Reply from Kayomi Carter, Interim Manager at Barleycroft Care Home
Thank you for taking the time to share your kind feedback. We're pleased to hear your mum felt welcome from her first day with us. I'll make sure your message is passed on to the team on the second…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fidelis B (Friend of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very exited visiting your facity, services are excellent please keep it up. My visits with the residents son was exceptional. Thank you very much and many blessings to you and the organisation.
Reply from Lynn Grafham, Regional Director at Barleycroft Care Home
Thankyou so much for taking the time to leave such positive feedback. I will ensure this is passed on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A K (Husband of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have trust in the manager who follows up on things, which we have not always had in the past with previous managers.
The general atmosphere is good the manager is very positive with a can do attitude. There is a proactive attitude from the carers on the floor - that has improved under the current
management.
I feel that my wife is well looked after. We are awaiting for the GP to refer to physio.
Reply from Stephen George Bennett, General Manager at Barleycroft Care Home
Thank you for taking the time to share your feedback regarding Barleycroft care home. We value all comments from residents and families and visitors as they help us to continuously improve the care…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pat R (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Throughout the time my mum has been at Barleycroft I have observed her being well cared for and treated with dignity and respect by the day staff. They are to be commended for he work they do in sometimes very challenging circumstances and with regard to my mum I can only say that she is cared for with
love and humour and made to feel very valued, which is so important
Reply from Lynn Grafham, Regional Director at Barleycroft Care Home
Thankyou so much for taking the time to leave us your feedback. I will ensure your commendation is passed on to the team at Barleycroft Care Home. We are all delighted that you recognise Mum's care is…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The team look after my dad very well. They genuinely care and he's very happy.
Reply from Alexander Bragg, Operations Manager at Barleycroft Care Home
HiThank you so much for your positive review, the team will be very pleased to read your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Granddaughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are excellent, keep the best interests of residents in mind. They do a very difficult job really well
Possibly need more staff.
Only negatives, perhaps better maintenance of rooms missing clothes, belongings etc.
Reply from Lynn Grafham, Regional Director at Barleycroft Care Home
It is very kind of you to take a moment to share your thoughts on our team at Barleycroft. I apologise that you have had some issues with maintenance, this is an area we are aware of and working to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet H (Niece of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly & helpful. Always putting themselves out.
Reply from Lynn Grafham, Regional Director at Barleycroft Care Home
Thankyou so much for taking the time to leave us a review. The team at Barleycroft excel at going the extra mile for residents and families and we are delighted that you have noticed this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda D (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When coming in to the home. Its a lovely place clean made to look nice. Since my mum has come in she has been well looked after any problems. the staff has been very understanding when I have needed to talk to the staff. they have comforted me when I needed it so I am very happy this is my mums home.
the management are very good and the manage is very nice person and has been very understanding helpful
Reply from Kayomi Carter, Interim Manager at Barleycroft Care Home
Thank you so much for your kind words. We're very pleased to hear that you feel your mum is well looked after and that you find the home welcoming and well presented. It's especially meaningful to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cheryl R (Daughter-in-law of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the Home lovely very friendly very well kept and my mother in law is very settled here.
Family always welcomed to vist all day, can take my mother in law to our home for lunch.
Reply from Sarah Willitts, Regional Manager at Barleycroft Care Home
Thank you you so much for the review - we will share this with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet N (Sister of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my brother has been in home I feel he is a lot safer having 24hr care. Did have a few issues at start with clothing going missing even though it was labled but that has been ok lately. I find all the staff very welcoming when you first walk in front door it all looks very clean, and dinnertime
always smells lovely and looks very nice have been to functions and there fetes VE Day even singalong been most enjoyable on all times. Staff work hard but always have time when you need a word with them.
Reply from Lynn Grafham, Regional Director at Barleycroft Care Home
Many thanks for taking the time to leave us a review and I am pleased that the initial issues have been resolved. We pride ourselves on a clean, lively environment ensuring our residents can live life…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Granddaughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very welcoming staff, very patient and understanding seem to genuinely care about all residents. It's a safe and homely environment. Leave there feeling happy knowing my nan is safe and being looked after
Reply from Lynn Grafham, Regional Director at Barleycroft Care Home
Many thanks for taking the time to leave us a review and we are delighted that you have found our Home and staff so welcoming and friendly. We strive to give our residents that homely feel and touch…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We all know it's difficult putting Parents in a home!
A. Everything I asked for was done in record speed, staff so very polite.
B. IT SMELLS BEAUTIFUL...not bolied cabbage and wee. So hat's off to All Staff.
C. Parents can refuse being cared for, getting everyone on side can be tricky.
D. For us
as children it is a big sigh of relief.
E. I visited today, I had issues and concerns as we worry! No more....little concerned about what we can supply and what they do, one telephone call will sort that tomorrow.
F. Extremely amiable, kind staff
Reply from Lynn Grafham, Regional Director at Barleycroft Care Home
Thankyou so much for leaving us a review and we are delighted that a difficult time and decision has been made as simple and smooth as possible for you. Please do keep letting us know of any questions…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael B (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my mother has had over the last 2 years, her general health and wellbeing has improved. The staff have been exceptionally helpful and I am indebted to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian M (Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been here for seven months, I have found that I feel better in myself. Staff have helped me to bring my sanity back. I feel that once I have a prosthetic leg, I will be good to go home. The new manager is very understanding and helpful. She is one of the only people in charge I have found it's
easy to talk to.
Reply from Madalina Ilie, Home Manager at Barleycroft Care Home
Thank you for your wonderful review of our home, it means a lot for us and it is our pleasure to care for you. I will be sure to share your positive feedback with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul L (Resident) assisted by family/friend published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I find the care received has been fair to good.
The management team find care easy to get on with, polite and helpful.
Reply from Madalina Ilie, Home Manager at Barleycroft Care Home
Thank you for your lovely words, it means a lot for us. It is a pleasure to have you living with us here. I will be sure to share your comments with all our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A I (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My amazing mum has been a resident here for the last 11 years.
We have a great team of nurses, carers and managers.
I visit Mum daily and participate in her care, and they work as a team with me!
I have no issues with the home, and to be honest, some carers are incredible!
Mum being here has enabled
me to continue working and get quality time with Mum as well. Food is always good with great choices and when Mum was eating solid food, I used to join her for a lovely Sunday roast lunch! And for only £1.00!
Mum is 97 now and on a puree diet, but they cater for her with no problem!
Reply from Madalina Ilie, Home Manager at Barleycroft Care Home
Thank you for your wonderful review of our home; it means a lot to us. I will share your lovely feedback with all our team. It is our pleasure to care for your mum and to have you here as part of our…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie W (Daughter of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
If you really care about your loved ones please do not send them here, my mum was a resident there for a few weeks and I can honestly say, that the home was filthy dirty, you wipe your feet on the way out.
They had mice in residents' rooms, the food was like slop and the majority of the staff were
rude, the residents were not properly cared for, minimal activities, residents spent most of the time in their rooms like prisoners.
Even Social Services were aware of the mice being in the home back in October 2023.
I am so glad I moved my mum out of here.
Reply from Madalina Ilie, Home Manager at Barleycroft Care Home
I am sorry to hear you had a negative experience with our home, September 2023. Since then, we have a new management team in place that have implemented positive changes in the home. In October 2023…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Antony C (Son of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were always helpful and friendly towards my father and family.
Reply from Sarah Willitts, Regional Manager at Barleycroft Care Home
Thank you so much for a lovely review. We will share this with our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.186)

Overview of Review Score

The Review Score of 9.2 (9.186) out of 10 for Barleycroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.186 for Barleycroft Care Home is calculated as follows: ( (173 Excellents x 5) + (61 Goods x 4) + (31 Satisfactorys x 3) + (3 Poors x 2) + (27 Very Poors x 1) ) ÷ 295 Ratings = 4.186
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barleycroft Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (1)

Eleni

Eleni

Job Title: Head Chef Joined: 2015

Eleni has been our head chef at Barleycroft since we opened.


Eleni is originally from Cyprus and lived in England for 36 years. She has been with us for 18 years.


Eleni said she has a passion for healthy eating providing a healthy balanced diet nutrition and keeping fit.


“We started ready meals with Apetito and I was not very keen to serve ready-made meals to the residents. Slowly, slowly we started with one meal created from scratch per week which was a roast dinner.


We now serve four weekly menus prepared from scratch.
I like chatting with the residents and getting their feedback about the meals.

After a long tiring day, it is good to hear positive comments about the meals from residents

Frequently Asked Questions about Barleycroft Care Home

What types of Care is Barleycroft Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barleycroft Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Barleycroft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barleycroft Care Home to the centre of Romford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barleycroft Care Home to verify any information. View our terms and conditions. Barleycroft Care Home has an Enhanced Service - more info.