Barleycroft Care Home

Spring Gardens, Romford RM7 9LD
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8.7 53 Reviews
  • Barleycroft Care Home, Romford
Barleycroft Care Home takes pride in a service that focuses on great care. The experienced and team of nurses, carers and support staff work to deliver care that is tailored to your loved ones needs, and that promotes independence, wellbeing and self-worth. It truly is a home that residents can call their own.

The home is conveniently located in a residential area of Spring Gardens in Romford, Essex, close to local shops and amenities and has excellent access to road, rail and bus links into and around London.

The home offers a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon, and with the well-being team providing a varied daily social and activity programme for your loved ones to enjoy, helping them to build friendships and share new experiences.

At Barleycroft Care Home, the team are absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment, a place your loved ones can call home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1600
  • Self-Funded Residential Dementia Care: £1300 – £1600
  • Self-Funded Nursing Care: £1300 – £1600
  • Self-Funded Nursing Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Residential Care: £1300 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Nursing Care: £1300 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1600

These prices are only a guideline, please contact Barleycroft Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Stephen George Bennett (General Manager)

Local Authority / Social Services

Admission Criteria

  • NHS Referrals, CCG, Local Authorities, Private
  • Ages 58+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visiting is permitted 24 hours of the day apart from at protected meal times. Please contact the service to ascertain times

Parking

  • Parking is available on site but please speak to a member of staff team to register vehicle upon arrival

Barleycroft Care Home Reviews (53)

Total of 53, showing 41-53
8.7

Barleycroft Care Home has a Review Score of 8.7 (8.682) out of 10, based on 15 reviews in the last 2 years. Over all time Barleycroft Care Home has 53 reviews.

Overall Experience

  • 24
  • 16
  • 6
  • 3
  • 4

Date Published

53
4
9
15
38

Review from Joan W (Wife of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been very happy here, he enjoys the food and most of the company.
He has a nice room overlooking the garden.

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Review from D M (Relative of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always impressed with the staff attitude towards my grandad when we visit.
Will recommend the home to any family looking for placement for their loved ones.

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Review from Linda S (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Barleycroft satisfying in caring for my mother. The staff are very sympathetic and caring. Mum's room is comfortable and well furnished. I'm pleased that mum is kept clean and well looked after, although sometimes there seems to be a shortage of staff.

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Review from Alan K (Husband of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Barleycroft Care Home has been the residence for my wife since 10-07-2010 and she is satisfied with her care here. Nursing staff are competent and the current management is the best we have experienced since entering this care home.

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Review from S B (Daughter of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad has been left in the same t-shirt for more than 3 days on more than 1 occasion. He's had 2 broken beds and is currently in a broken bed. His room has damaged walls, damaged sockets, no light bulb in his bathroom. His peg feed is splashed all over the walls. The floor is just about swept. It's
never mopped clean.

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Review from Charles S (Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Barleycroft was excellent. The staff are very helpful, courteous and kind. The home is clean and food is edible.

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Review from Roger S (Son of Resident) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The problems occurred with certain members of staff bossing my father around and upsetting him. He was also left in his own filth for hours while the staff were watching TV. This seems to be the norm and the poor quality of staff is endemic all the way to the top management. The bottom line being if
you love your relation don't send them here!

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Review from Yvonne B (Wife of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are fantastic food is brilliant and entertainment very good.

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Review from Doreen W (Daughter of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There has been a lot of upheaval in the home over the last 6 months. We seem to have had a number of new managers coming and going disrupting the flow of organisation and no continuity. On my Mum's floor particularly, we have had a number of care staff leave. I have also had to complain about my Mum's
hygiene as in the morning, there were faeces behind her nails which should have been cleaned and so I had to clean them which should not have been left to me.

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Review from V C (Daughter of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care is very good and nearly all the staff are willing and helpful. Mum never wanted to be put in a home but now would never want to leave!!!! The food is of a good standard.

Reply from Jan Seal, Home Manager at Barleycroft Care Home

Activities are currently being reviewed at the home, and staff are always eager to hear new suggestions.There is a suggestion box in the reception area.

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Review from Michelle F (Granddaughter of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall as a family, we are happy with the care my Nan has received. Nan feels at home and has made some friends. Nan has her favourite carers, the day carers Nan feels very content with, more so than the night staff. Nan can sometimes feel vulnerable at night time and sometimes feels ignored when she
needs the toilet. Overall, nan is safer living here that in her flat alone. The day staff are lovely and caring.

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Review from Elaine R (Daughter of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and tidy. It is well run and my mother who is on end of life care is treated with respect. The staff on her floor look after her as if she is family. The food is varied and they accommodate to her needs as she is bedridden and cannot feed herself.

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Review from Odile Maria (Daughter of Resident) published on 1 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Last week I visited my ninety year old mother who is in this care home for a period of respite care, and was astounded at the excellent service provided.
I must say that the staff put a lot of effort into seeing that the elderly guests are comfortable and happy. They are efficient and organized. The
manager, is kind and helped me with my mother. There is even a creative lady who designs pictures so that the guests know exactly what season of the year it is. As it is springtime, she has drawn a tree with green leaves, surrounded by daffodils. She has made beautiful collages of olden times, for memory's sake - lovely!
When the staff finish feeding the guests, they always offer you something to eat and drink, which I think is considerate of them.
There is a family feeling, which makes you feel as if you belong. It is altogether a very agreeable place - recommendable.

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Current Review Score: 8.7 (8.682)

Overview of Review Score

The Review Score of 8.7 (8.682) out of 10 for Barleycroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.932 for Barleycroft Care Home is calculated as follows: ( (97 Excellents x 5) + (27 Goods x 4) + (22 Satisfactorys x 3) + (3 Poors x 2) + (27 Very Poors x 1) ) ÷ 176 Ratings = 3.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.75 Points relating to the number of positive Reviews for Barleycroft Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 12 Positive Reviews ÷ 16 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2025

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

10 Bed Vacancies

posted 01 Aug 2025

Residential, nursing and dementia beds available

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Awards / Recognitions (6)

Meet the Team (1)

Eleni

Eleni

Job Title: Head Chef

Joined: 2015

Eleni has been our head chef at Barleycroft since we opened.


Eleni is originally from Cyprus and lived in England for 36 years. She has been with us for 18 years.


Eleni said she has a passion for healthy eating providing a healthy balanced diet nutrition and keeping fit.


“We started ready meals with Apetito and I was not very keen to serve ready-made meals to the residents. Slowly, slowly we started with one meal created from scratch per week which was a roast dinner.


We now serve four weekly menus prepared from scratch.
I like chatting with the residents and getting their feedback about the meals.

After a long tiring day, it is good to hear positive comments about the meals from residents

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barleycroft Care Home to verify any information. View our terms and conditions. Barleycroft Care Home has an Enhanced Service - more info.