Barleycroft Care Home

Changes have been made very recently for the benefit of the residents, which is really good.

I find Barleycroft staff very helpful and caring and the place very clean and comfortable for the residents. The food always looks appetising and tasty.

I have been a resident of Barleycroft for three years and I am pleased with the way I have been looked after. My personal care has been very good and the carers are very good.

My mother has been in this care home for nearly eight years. She is cared for well and is in the latter stages of dementia. We have had a lot of management changes over the years but the current team seems to be good. The staff are excellent. Mum is bedbound completely so does not do activities.

Mum was happy to see us, she was watching TV and seems to have settled into her routine.

The carers and nursing staff are pleasant and helpful. They do a great job.

All the staff are fantastic and it's a pleasure to visit.

My wife has been a resident of Barleycroft Care Home for 3 years. She has been very well looked after and I am very satisfied with her care.

I would say my mum is looked after well. I have no other care homes to compare Barleycroft to but in my opinion, it is run fairly well and any suggestions we make are certainly looked into and the staff are generally always helpful.

This care home is seriously lacking staff. My mother usually waits 5-6 hours in between personal care. There are no real activities that cater for the residents. The meals are all the same, very little variety. Some of the carers are very good, others are only there to get a pay cheque! There is no help gaining services through the GP like they say, trying to deal with the NHS. The home sometimes smells of urine etc. If I had a choice I would not have my mother here. It is due another inspection by the CQC.

Although at times she can be rude and cantankerous, the staff always treat her with patience and kindness. My only grouse is I think the gardens and grounds could be tended more regularly and in need of some TLC.

Rooms ensuite and very clean. Food standard is excellent. The carers/nurses are excellent and not only attend all my mum's needs, very friendly and talking and nothing is too much trouble.

My review is that I find the home very nice, staff very pleasant but sometimes things take a bit too long to get done! The food is a bit repetitive. Too many baked beans!

Overall very satisfied with the care my dad receives, my only concern is it takes time to get him out of bed when asked. It also appears that the staff here are overworked too much. Also when dad has an outside appointment the staff need to let us know more than the day before if they want one of us to go with him.

He has a nice room overlooking the garden.

Will recommend the home to any family looking for placement for their loved ones.

I have found Barleycroft satisfying in caring for my mother. The staff are very sympathetic and caring. Mum's room is comfortable and well furnished. I'm pleased that mum is kept clean and well looked after, although sometimes there seems to be a shortage of staff.

The Barleycroft Care Home has been the residence for my wife since 10-07-2010 and she is satisfied with her care here. Nursing staff are competent and the current management is the best we have experienced since entering this care home.

My dad has been left in the same t-shirt for more than 3 days on more than 1 occasion. He's had 2 broken beds and is currently in a broken bed. His room has damaged walls, damaged sockets, no light bulb in his bathroom. His peg feed is splashed all over the walls. The floor is just about swept. It's never mopped clean.

My experience of Barleycroft was excellent. The staff are very helpful, courteous and kind. The home is clean and food is edible.