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Barleycroft Care Home

Spring Gardens, Romford, London RM7 9LD
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The carers/nurses are excellentPaul C(Son of Resident/Service User)
Barleycroft Care Home, Romford
Will recommend the home to any family looking for placement for their loved ones.D M(Relative of Resident/Service User)
Barleycroft Care Home, Romford
Barleycroft Care Home, Romford

Barleycroft Care Home takes pride in a service that focuses on great care. The experienced and team of nurses, carers and support staff work to deliver care that is tailored to your loved ones needs, and that promotes independence, wellbeing and self-worth. It truly is a home that residents can call their own.

The home is conveniently located in a residential area of Spring Gardens in Romford, Essex, close to local...  

Care Provided by Barleycroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,800£1,400 - £1,800
Residential Dementia Care£1,400 - £1,800£1,400 - £1,800
Nursing Care£1,400 - £1,800£1,400 - £1,800
Nursing Dementia Care£1,400 - £1,800£1,400 - £1,800

Contact Barleycroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Natalie Vella (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 58+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visiting is permitted 24 hours of the day apart from at protected meal times. Please contact the service to ascertain times

Parking

  • Parking is available on site but please speak to a member of staff team to register vehicle upon arrival

Barleycroft Care Home Reviews (85)

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9.5

Barleycroft Care Home has a Review Score of 9.5 (9.530) out of 10, based on 41 reviews in the last 2 years. Over all time Barleycroft Care Home has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Angela L (Resident / Service User) published on 24 February 2020 Submitted via Postal Card
Overall Experience

I have been a resident of Barleycroft for three years and I am pleased with the way I have been looked after. My personal care has been very good and the carers are very good.

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Review from S O (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

My mother has been in this care home for nearly eight years. She is cared for well and is in the latter stages of dementia. We have had a lot of management changes over the years but the current team seems to be good. The staff are excellent. Mum is bedbound completely so does not do activities.

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Review from Surinder D (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
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Mum was happy to see us, she was watching TV and seems to have settled into her routine.

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Review from C L (Son of Resident) published on 24 February 2020 Submitted via Postal Card
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The carers and nursing staff are pleasant and helpful. They do a great job.

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Review from Antony S (Son of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience
I have been really pleased with the excellent care my dad has received in the lat two years since he's been at Barleycroft.

All the staff are fantastic and it's a pleasure to visit.

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Review from B L (Husband of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

My wife has been a resident of Barleycroft Care Home for 3 years. She has been very well looked after and I am very satisfied with her care.

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Review from Tony G (Son of Resident) published on 12 February 2020 Submitted via Postal Card
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I would say my mum is looked after well. I have no other care homes to compare Barleycroft to but in my opinion, it is run fairly well and any suggestions we make are certainly looked into and the staff are generally always helpful.

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Review from D L (Son of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience

This care home is seriously lacking staff. My mother usually waits 5-6 hours in between personal care. There are no real activities that cater for the residents. The meals are all the same, very little variety. Some of the carers are very good, others are only there to get a pay cheque! There is no help gaining services through the GP like they say, trying to deal with the NHS. The home sometimes smells of urine etc. If I had a choice I would not have my mother here. It is due another inspection by the CQC.

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Review from Maureen W (Daughter of Resident) published on 17 October 2018 Submitted via Postal Card
Overall Experience
My mum came to Barleycroft in May and since that time, she has been looked after with nothing but care and kindness. Although her mobility is still poor, her general health seems to have improved by good food and medication being given regularly.

Although at times she can be rude and cantankerous, the staff always treat her with patience and kindness. My only grouse is I think the gardens and grounds could be tended more regularly and in need of some TLC.

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Review from Paul C (Son of Resident) published on 17 October 2018 Submitted via Postal Card
Overall Experience
My mum came to the home in May 2018 as unable to care for herself with help of 4 times daily carers, she started as respite and after 10 days was accepted as a permanent resident (self-funding).
The home is much better than expected and all the staff very nice and pleasant.

Rooms ensuite and very clean. Food standard is excellent. The carers/nurses are excellent and not only attend all my mum's needs, very friendly and talking and nothing is too much trouble.

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Review from Helena B (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience

My review is that I find the home very nice, staff very pleasant but sometimes things take a bit too long to get done! The food is a bit repetitive. Too many baked beans!

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Review from A H (Son of Resident) published on 28 September 2018 Submitted via Postal Card
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Overall very satisfied with the care my dad receives, my only concern is it takes time to get him out of bed when asked. It also appears that the staff here are overworked too much. Also when dad has an outside appointment the staff need to let us know more than the day before if they want one of us to go with him.

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Review from Joan W (Wife of Resident) published on 28 September 2018 Submitted via Postal Card
Overall Experience
My husband has been very happy here, he enjoys the food and most of the company.

He has a nice room overlooking the garden.

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Review from D M (Relative of Resident) published on 28 September 2018 Submitted via Postal Card
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Always impressed with the staff attitude towards my grandad when we visit.

Will recommend the home to any family looking for placement for their loved ones.

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Review from Linda S (Daughter of Resident) published on 28 September 2018 Submitted via Postal Card
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I have found Barleycroft satisfying in caring for my mother. The staff are very sympathetic and caring. Mum's room is comfortable and well furnished. I'm pleased that mum is kept clean and well looked after, although sometimes there seems to be a shortage of staff.

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Review from Alan K (Husband of Resident) published on 28 September 2018 Submitted via Postal Card
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The Barleycroft Care Home has been the residence for my wife since 10-07-2010 and she is satisfied with her care here. Nursing staff are competent and the current management is the best we have experienced since entering this care home.

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Review from S B (Daughter of Resident) published on 12 September 2018 Submitted via Postal Card
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My dad has been left in the same t-shirt for more than 3 days on more than 1 occasion. He's had 2 broken beds and is currently in a broken bed. His room has damaged walls, damaged sockets, no light bulb in his bathroom. His peg feed is splashed all over the walls. The floor is just about swept. It's never mopped clean.

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Review from Charles S (Resident / Service User) published on 17 May 2018 Submitted via Postal Card
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My experience of Barleycroft was excellent. The staff are very helpful, courteous and kind. The home is clean and food is edible.

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Review from Roger S (Son of Resident) published on 18 January 2018 Submitted via Website
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The problems occurred with certain members of staff bossing my father around and upsetting him. He was also left in his own filth for hours while the staff were watching TV. This seems to be the norm and the poor quality of staff is endemic all the way to the top management. The bottom line being if you love your relation don't send them here!

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Review from Yvonne B (Wife of Resident) published on 13 April 2017 Submitted via Postal Card
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Staff are fantastic food is brilliant and entertainment very good.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Barleycroft Care Home.

Upcoming Events

There are no upcoming events for Barleycroft Care Home.

Awards / Recognitions (8)

  • 16 Jun 2025Recipient: Abbey Healthcare
  • 06 Jun 2025Recipient: Abbey Healthcare
  • 19 Nov 2022Recipient: Abbey Healthcare

Accreditations

There are no accreditations posted yet for Barleycroft Care Home.

Meet the Team (2)

Natalie Vella
Natalie VellaJob Title:Home ManagerJoined: 2025
Natalie has been a qualified nurse for 23 years, although she started in Healthcare 31 years ago.

She has a passion for Frailty and End of Life care

Natalie had worked in care homes for over 8 years in senior roles, and uses the ethos that " She works in her residents' home, they do not live in her place of work".

Natalie understands that moving into a care home can be difficult, as this is your last piece of independence, but she believes that when residents move in, their care must be tailored to them and person-centred. She encourages residents to maintain as much independence as they can.

Eleni
Eleni Job Title:Head ChefJoined: 2015

Eleni has been our head chef at Barleycroft since we opened.

Eleni is originally from Cyprus and lived in England for 36 years. She has been with us for 18 years.

Eleni said she has a passion for healthy eating, providing a healthy, balanced diet, nutrition and keeping fit.

“We started ready meals with Apetito, and I was not very keen to serve ready-made meals to the residents. Slowly, slowly, we started with one meal created from scratch per week, which was a roast dinner.

We now serve four weekly menus prepared from scratch.
I like chatting with the residents and getting their feedback about the meals.

After a long, tiring day, it is good to hear positive comments about the meals from residents

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